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we are Hiring a Dynamics 365 Systems Analyst for our CRM Division. We are looking for a Dynamics 365 Systems Analyst to join our CRM Division. The role involves gathering and analyzing business requirements, translating them into system solutions, and supporting the implementation of Dynamics 365 CRM projects for leading clients.Responsibilities
* Analyze business requirements and translate them into Dynamics 365 solutions.
* Work closely with end users and business stakeholders to gather, document, and refine requirements.
* Write functional specification documents and support implementation processes.
* Collaborate with development, QA, and implementation teams throughout the project lifecycle.
* Support projects from requirements gathering through deployment and go-live.

Kendago is looking for a sharp ,hands-on Business Analyst Lead to join our global B2C performance marketing team. This is a key role for someone with exceptional analytical and mathematical thinking, strong business understanding, and proven experience in performance marketing or growth-driven environments The Business Analyst Lead will lead the analytical agenda, manage a Data Analyst, and work closely with Marketing, Media, Creative, Biz Dev, Product and R&D teams. The ideal candidate understands how business processes, marketing performance, customer value, and profitability are connected, and knows how to translate complex data into clear insights, recommendations, and business actions. Our office is located in Kiryat Ono. This is a hybrid position, including two work-from-home days per week.

Responsibilities:
What You’ll Do
* Lead the business analytics domain across Kendago’s B2C performance marketing activity.
* Manage, mentor and professionally guide a Data Analyst.
* Monitor key business processes that directly impact revenue, profitability, customer value and marketing efficiency.
* Analyze marketing funnels, customer acquisition, conversion performance, CAC, ROAS, LTV, retention, attribution and customer behavior.
* Evaluate customer value across campaigns, channels, products and acquisition sources.
* Analyze data from marketing platforms such as Meta and other paid media sources.
* Identify business opportunities, funnel leaks, performance drops and areas for growth or optimization.
* Provide recommendations on where to increase, reduce or reallocate marketing investment based on performance and profitability.
* Lead and support A/B testing, funnel experiments and ongoing measurement frameworks.
* Translate complex data into clear, actionable insights for management and cross-functional teams.
* Act as an analytical advisor to senior management and support business decision-making through data-driven recommendations.
* Work with SQL, BI tools and AI tools to support deeper analysis, efficiency and smarter decision-making.

Biz Dev:
Biz Dev

Remote/Part time:
Hybrid

We are seeking a Customer Support Specialist, reporting to the Support Team Leader, who can resolve customer queries, recommend solutions and guide product users through features and functionalities. This position will assist our internal and external customers with platform related questions via our ticketing system process and triage incoming tickets, develop and maintain a professional level of proficiency with our specific systems and technologies. To be successful in this role, you should be an excellent communicator who's able to earn our clients trust, demonstrate excellent time management skills and be passionate about customer service and self-improvement. An ideal candidate should be a great brand ambassador who is willing to go the extra mile to ensure customer satisfaction. This role is hybrid, working from our location in the bursa in Ramat Gan, Israel. Schedule is Mon - Fri, 9am-6pm (Friday/work from home).
Responsibilities:
Onboarding new users to the system, including user adoption
Administration of pending orders and payments
Reconciliation of all company orders to confirm the correctness of data
Identification of areas of improvement, both in process and product
Promptly responding to customer queries via ticketing system, emails, phone
Liaising with colleagues or managers to find the best solutions to customers issues
Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved
Oversee and address any support and/or technical issues associated with clients and suppliers throughout interactions.

We are growing rapidly and we are seeking a Senior Full Stack Developer to join our technology team. This position will be instrumental in developing new products and capabilities on our platform for our clients.
Responsibilities
Collaborate closely with Product and Design teams to build new features end-to-end.
Coordinate with engineering and product leadership to define projects that help us meet business objectives.
Support existing platforms including: additions to features, upgrade of technology and implementation of new clients requests.
Work with support to investigate and debug technical support requests and client issues.
Work in an Agile environment, at a sustainable pace of one/two-week sprints.
Continuously learn and evaluate new technologies and guide team decision making.
Mentor, pair, and delegate work to encourage the professional and technical growth of peers.

We are growing rapidly, and we are seeking a Full Stack Developer to join our technology department. This position will be instrumental in developing new products and capabilities on our platform for our clients.
Responsibilities
Collaborate closely with Product and Design teams to build new features end-to-end.
Coordinate with engineering and product leadership to define projects that help us meet business objectives.
Support existing platforms including: additions to features, upgrade of technology and implementation of new clients requests.
Work with support to investigate and debug technical support requests and client issues.
Work in an Agile environment, at a sustainable pace of one/two-week sprints.
Continuously learn and evaluate new technologies and guide team decision making.
Mentor, pair, and delegate work to encourage the professional and technical growth of peers.

We are searching for an adaptable and quick-learning IT Support Engineer to join our global IT team. This role involves delivering technical support across our various offices, managing local and remote IT infrastructures, and ensuring efficient tool and system utilization. The ideal candidate possesses a robust IT foundation, embraces various technologies, and has an inherent passion for continuous learning. In close collaboration with all departments you'll contribute to the operational success of technology solutions that fuel our growth.
Responsibilities
Oversee day-to-day IT operations, including hardware, software, and network troubleshooting, support, and maintenance
Develop documentation and user training materials on software and tools
Establish scalable employee lifecycle management processes, ensuring seamless and compliant operations
Develop and execute IT policies and procedures that enhance data security, system integrity, and availability
Enforce compliance with ISO27001 or other information security standards
Permissions and licenses management across company apps
Manage and maintain hardware inventory, orders, and external vendor relationships
Package and distribute software packages across various operating systems.

we are looking for a Senior Solution Engineer.
As a Senior Solution Engineer at TITAN, you will be a trusted advisor to our partners and customers in helping them effectively implement solutions using the Titan platform. You will be with them every step of the way from the idea phase right until project completion.
You will get a golden opportunity to work with big-name clients and on projects from every industry. You will also have the chance to make a real difference, ensuring users get the most out of Titan to improve their internal and external business processes.
Responsibilities:
Guide partners and customers through seamless implementations on the Titan platform.
Collaborate from concept to completion on diverse projects.
Make an impact by optimizing business processes for our users.

we are looking for a Customer Success Manager.
As a Customer Success Manager, you'll manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships and identify growth opportunities. Join our innovative CS team to drive success and collaborate with Sales, Product, Solutions, and Support teams.
Responsibilities:
Serve as the primary point of contact for assigned customers, ensuring seamless onboarding, training, and adoption.
Lead discovery meetings with key users and stakeholders from customers and partners to position Titan as a core system and focus on maximizing its value.
Build strong relationships with key stakeholders to drive engagement and long-term success.
Identify upsell and expansion opportunities by aligning product capabilities with customer needs.
Analyze customer usage data to proactively address risks and drive retention strategies.
Conduct regular business reviews and proactively address issues to drive customer satisfaction and retention.