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Required Escalation Engineer
Responsibilities:
Serve as a focal point and source of knowledge for departments in the company and for our clients. Share the knowledge, by being a point of advice for the CS department and other internal teams, and work on keeping our KB up to date, including creating new articles.
Manage major and critical production outages - Take ownership, troubleshoot, diagnose, resolve technical issues, and prepare internal and external RCAs.
Work closely with business and engineering teams to ensure efficient issue resolution, maneuvering towards the most suitable solutions, and minimizing further escalations as much as possible.
Analyze production traffic and locate design gaps - deep-dive analysis of the transaction processing by our clients with our partners, identification of design gap (what is missing and what needs to be done), and analysis of top-tier client processing approval ratio.
Participate in the features development life cycle - starting from the design to the implementation method, and the handover to the relevant teams.
Maintain production quality - work closely with the engineering team to coordinate maintenance in production, provide risk analysis, and constantly enhance production quality.

We are looking for a highly motivated and experienced Full Stack Developer to join the Support Ops team. This individual will play a critical role in building solutions end-to-end and executing development projects related to tools, processes, and data. Additionally, this role will ensure the stability, efficiency, and continuous improvement of software systems within the Support organization.
Responsibilities:
Design, develop, and implement software solutions to support operational requirements, including writing code, testing, debugging, and deploying applications.
Monitor, maintain, and enhance existing software systems to ensure high availability and performance.
Troubleshoot and resolve issues related to application functionality or performance, addressing user issues and resolving problems promptly.
Work closely with cross-functional teams, including IT, IS, and DevOps, to understand requirements and deliver solutions that align with Support goals.
Identify opportunities for process and system improvements, proposing and implementing enhancements to increase efficiency.
Research new technologies and adapt them for use by our internal customers.

We're looking for a passionate and creative experienced Fullstack Engineer to join our amazing team. In this role, you will be developing our cloud-based personalized networking and security management solutions.
Responsibilities:
End 2 End development from the processing of large-scale data to web interfaces
Performing ongoing research and prototyping for new features and product ideas
Implementing and testing network security enterprise solutions
Research new technologies and adapt them for use within the companys product.
Architect, design, and develop a complex web application.

We are looking for a motivated and talented Junior Automation Reliability Engineer to join our growing R&D organization. In this role, you will play a key part in ensuring feature coverage, infrastructure robustness, and the overall reliability of our multi-platform products. You will be responsible for implementing and maintaining automated tests and contributing to our CI ecosystem. You will collaborate closely with senior engineers and cross-functional teams, gaining hands-on experience with automation frameworks, backend and frontend components, and system-level functionality across diverse environments. This role involves developing and maintaining automated testing solutions using both Java and TypeScript, while also coaching engineers across the organization to effectively use and contribute to our CI and automation infrastructure.
Responsibilities
Design, implement, and maintain automated tests for backend, frontend, and system-level
components.
Contribute to the development and enhancement of internal automation tools, frameworks, and CI infrastructure.
Support, maintain, and optimize test environments to ensure consistent and reliable test execution.
Collaborate with R&D, Automation, DevOps, and Product teams to deliver high-quality features with comprehensive test coverage.
Troubleshoot automation failures, analyze logs, and drive root-cause investigations.
Participate in POCs, explore new technologies, and help improve the performance, scalability, and reliability of automation systems.
Develop and maintain regression, sanity, and end-to-end automated test suites.
Mentor and onboard engineers from various product groups, enabling effective use and contribution to the CI and automation ecosystem.
Assist in maintaining CI pipelines, test execution flows, and automation-focused DevOps tasks. Requirements .

Were looking for a highly skilled Network Systems Performance Engineer to join our R&D Quality and Performance group. In this role, you will design and execute performance, scalability, and reliability tests for our client networking and security components across multiple platforms.
You will work closely with Development, QA, Product, and Architecture teams to evaluate system performance under diverse network conditions and ensure our client software meets high standards of stability, quality, and efficiency.
Responsibilities
Define, design, and execute performance, scalability, load, throughput, and stress tests for client network functionality across multiple operating systems
Build and maintain performance testing environments, including physical and virtual lab setups, network simulators, and traffic generation systems
Evaluate the behavior and performance of client networking and security workflows in various operational and environmental scenarios
Simulate and analyze diverse network conditions, including jitter, packet loss, bandwidth variations, latency profiles, and connectivity constraints
Analyze CPU, memory, and other resource utilization across different OS platforms to ensure efficient and stable client performance
Collaborate with R&D teams to identify bottlenecks, investigate performance issues, and drive improvements in architecture and implementation
Prepare documentation, test methodologies, and clear performance reports for technical teams and stakeholders
Contribute to ongoing enhancement of performance testing tools, methodologies, and lab infrastructure
Develop Scripts in Python, Bash, or PowerShell. Alternatively Java - advantage.

we are looking for a bright, passionate and experienced Apple Platforms Software Engineer to join the company team. In this critical role, you will be developing our Client Application which is used by hundreds of thousands of users worldwide. You will be owning aspects of the applications full life cycle, from design, and development to CI/CD.
Responsibilities:
End-to-end ownership of our macOS/iOS clients, designing, developing and delivering new features from scratch.
Assisting DevOps with maintaining and enhancing our build system.
Researching Apple platform and ecosystem for relevant technologies.
Support the entire application lifecycle, including release management and supporting production.
Collaborate with QA, automation, product-management and other engineering teams to deliver integrated features.

Now were looking for a visionary and customer-focused Product Support T3 Engineer to join our team. In this role, you will be engaging with our customers during the evaluation, post-sales process, onboarding, and as the ongoing customer lifecycle continues. This is an opportunity to join a Cloud Network Security Rocket Ship and to take part in making the Future of SASE, today!
Responsibilities:
 Own and manage customer issues and see problems throughout resolution.
 Research, diagnose, troubleshoot and identify solutions to resolve customer issues, keeping a positive and can-do attitude.
 Work directly with R&D and Product Management on customer issues upon full resolution.
 Be a focal point for customers' needs by deeply understanding their business and aligning their needs with our companys solution.
Become a trusted advisor to customers by deeply understanding their business and aligning their needs with our solutions.
Nurture the relationship with the customer through ongoing communication and periodic meetings.
Act as a customer advocate internally while effectively collaborating with internal teams, including product management, engineering, and sales.
Track & monitor customer status and identify both areas of concern and growth opportunities.
Be a part in building, improving and expanding our companys global Support Services.

system Engineer
We are looking for an experienced system Engineer to lead the design and development of complex hardware systems, with a strong focus on board-level design and system integration.
Responsibilities:
Define system architecture and hardware requirements
Lead board-level design and system -level integration activities
Work closely with hardware, software, and mechanical teams
Support board bring-up, debugging, and validation
Write and maintain system and design documentation
Participate in design reviews and technical decision-making.

Were looking for a hands-on Automation Engineer to partner on improving our companys QA processes. The initial focus is to extend our Java-based framework and test infrastructure with AI capabilities for analysis, stability, and faster feedback. This role involves learning on the fly, experimenting, and collaborating across teams to shape approaches that may evolve as we progress.
Responsibilities
Plan, design, implement, and maintain different levels of tests and the surrounding automation infrastructure.
Explore and evaluate AI-assisted approaches for test design, generation, execution and maintenance.
Collaborate cross-functionally to define coverage goals, quality signals, and release criteria; communicate progress and findings clearly.
Establish reliable validation flows within CI/CD and help create fast, actionable feedback loops for developers.
Improve observability of tests to aid debugging and decision-making.
Contribute to shared standards, code quality, documentation, and knowledge sharing across Automation efforts widely.
Note: Responsibilities reflect current focus areas and may evolve as we learn and iterate.

Now were looking for a visionary Site Reliability Engineer to join the R&D team. In this critical role, you will support our growing operation, network, and systems. You will play a pivotal role in administering our internal systems as well as participate in key design decisions. In this position, you can innovate, build best practice processes, and consistently work with new ideas.
Responsibilities:
Responsible for the company's production environment, including complex architecture with multiple virtual servers, deployments & various cloud technologies.
Manage the availability, latency, scalability and efficiency of our company services by engineering reliability into software and systems.
Respond to and resolve emergent service problems; build tools and automation to prevent problem recurrence.
Review and influence new and evolving design, architecture, standards, and methods for operating services and systems.
Participate in software and system performance analysis and tuning, service capacity planning and demand forecasting.

Now were looking for a bright and passionate Senior Software Engineer to join our Access Clients team. In this critical role, you will design, develop and maintain core components of our Access Clients which are used by hundreds of thousands of users worldwide, on various households and enterprise environments. You will help taking the Windows Client to the next level of functionality and stability, developing core Service functionality as well as user-facing components.
Responsibilities:
Developing core components for C++ Windows Service and applications.
Working on the cross-platform C SDK library which runs on all major operating systems.
Researching new technologies.
Taking ownership on new features and leading collaborative efforts.
Support the entire application lifecycle, including release management and supporting production.
Collaborate with quality assurance, technical support, product-management and other engineering teams to deliver integrated features.

Were looking for a bright and passionate Software Engineer to join our R&D Core team. In this critical role, you will design and develop major parts of our highly scalable and high-performance solution. You would be part of engineering the backbone of a revolutionary platform, including complex networking topology, optimizations and various security features.
Responsibilities:
Design, implement and test network security enterprise solutions
Perform ongoing research and prototyping for new features and product ideas
Research new technologies and adopt them for use in the companys product.

Were looking for a seasoned Software Engineer, with a strong background in infrastructure, with focus on Development Tools, to join the company team. In this role, you will be a part of and infrastructure team focusing on the overall Developer Experience, with the goal of reducing friction and increasing the entire R&D organization efficiency and enable faster, more reliable and engaging development process.
Responsibilities:
Discover, define, design, build and own products and tools across the entire development process (starting from SCM, through IDE, AI agents, build, testing, environments, feature flags and all the way to continuous deployment and production metrics. And more...).  
Work in collaboration with the Development and Research orgs on one side, DevOps and SRE on the other side, to capture requirements, identify issues and jointly resolve and deliver solutions.
Educate (yourself and the organization) about State-of-the-Art tools, techniques and methodologies which would allow us to continuously improve our R&D.
Be the evangelist of all of the above, supporting the different groups in our company (onboard and drive adoption).

Were looking for a visionary Support Engineer Tier 1 to join the company team. In this critical role, you will be monitoring, supporting, and providing advanced troubleshooting of a large complex data network infrastructure by using network monitoring and network management tools. You will work closely with teams from our business areas, network engineering, and management as a team representative on major incident bridges
Responsibilities:
Provide technical support for our company customers around the world.
Own and manage customer issues and see problems throughout resolution.
Research, diagnose, troubleshoot, and identify solutions to resolve customer issues, keeping a positive, and can-do attitude.
Be a focal point for the customers needs and become a trusted advisor with customers by deeply understanding their business and aligning their needs with our solutions.
Act as a customer advocate internally while effectively collaborating with internal teams including product management, engineering, sales, and finance.
Track and monitor customer status and identify both areas of concern and growth opportunities.
Be a part of building and expanding the companys Global Support Services.

Were looking for a bright and passionate Software Team Lead to join our R&D Core team.
In this critical role, you will lead, design, and develop major parts of our highly scalable and high-performance solution. You would be part of engineering the backbone of a revolutionary platform, including complex networking topology and optimizations.
Responsibilities:
Lead a team of experienced software engineers, fostering a culture of ownership, excellence, and mutual support
Serve as a mentor and coach, guiding both personal and professional development of team members
Design, implement, and test network security enterprise solutions
Perform ongoing research and prototyping for new features and product ideas
Research new technologies and adopt them for use in the companys product.