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We are looking for a Director of Support Enablement to lead our global enablement function. In this role, the Director is be responsible for building and executing the long-term enablement vision that elevates Support engineering performance, strengthens cross-departmental alignment (Support, Product, R&D, QA, Field, and Customer Success), and maximizes the effectiveness of our global support organization. The Director owns the full lifecycle of Support enablement: onboarding, everboarding, tooling, processes, technical content, knowledge strategy, and cross-functional alignment. This role directly impacts customer satisfaction, ticket resolution efficiency, product adoption, and internal operational excellence.
Responsibilities:
Manage a high-performing global support enablement team, including team leads, content specialists, trainers, and technical enablement engineers.
Define and execute a company-wide support enablement strategy that aligns with organizational KPIs, Support OKRs, and product roadmaps.
Act as the senior advocate for Support and customers, collaborating with R&D, Product Management, QA, Customer Success, Sales Engineering, Field Services, and Operations.
Drive cross-departmental programs that ensure Support is continuously enabled for new features, emerging technologies, and evolving customer use cases.
Lead strategic initiatives that reduce operational friction and improve Support readiness, tooling, processes, and cross-team workflows.
Own the global technical content program- including technical guides, troubleshooting playbooks, product deep dives, internal knowledge bases, and advanced training paths.
Oversee the design and delivery of scalable onboarding and everboarding programs for Support engineers across regions and seniority levels.
Partner with Product and R&D to identify gaps in usability, documentation, or feature clarity and drive corrective action.
Ensure content quality, version control, and alignment with product releases and technical standards.
Build measurable frameworks to track the impact of enablement programs on resolution time, backlog reduction, quality metrics, CSAT, and first-contact resolution.
Continuously assess support inquiries, knowledge gaps, and recurring technical challenges to identify opportunities for improvement.
Own the enablement reporting package for executive leadership, translating insights into actionable cross-functional initiatives.

As an Account Executive at Wisor.ai, you will play a crucial role as an Individual contributor in driving the growth of our client base and revenue. You'll be responsible for establishing and cultivating relationships with key stakeholders in the freight forwarding industry. This role requires a proactive and results-driven individual who can navigate the challenges of the market and contribute to our mission of transforming global trade.

We are looking for someone in Israel / Europe.

Key Responsibilities:
Identify and target potential clients in the freight forwarding industry.
Initiate contact with prospective clients through various channels, including cold calls, emails, and networking events.
Create tailor presentations to address the specific needs and pain points of each client.
Lead prospects through the entire sales cycle, from initial contact to close.
Update weekly sales forecasts and meet quarterly quotas.
Gather feedback and communicate insights to the product team.
Keep detailed records of sales activities and client interactions using our CRM system (Hubspot).
Provide regular reports on sales performance and forecasts.
Work closely with Customer Success to ensure smooth launches.

We are looking for a Manager of Customer Delivery.
The Customer Delivery Manager plays a key role in the Sales organization, ensuring the smooth and successful onboarding of new merchants onto our fintech platform.
You will lead a team responsible for managing the technical and operational delivery of merchant integrations; bridging the gap between Sales, Product, and Engineering.
This role requires a strong mix of commercial acumen, data-driven decision making, and delivery excellence. Youll ensure that each onboarding project is executed efficiently, supports the companys revenue goals, and delivers measurable client value.
Key Responsibilities:
1. Team and Project Leadership
Lead a team of Customer Delivery Managers responsible for onboarding new merchants and partners.
Manage end-to-end delivery timelines, ensuring smooth implementation of our payment and fintech solutions.
Act as the main escalation point for onboarding challenges, driving fast resolution and maintaining client confidence.
Oversee multiple projects simultaneously, ensuring consistency, quality, and operational readiness.
Foster a culture of accountability, collaboration, and continuous improvement within the delivery team.
2. Commercial Orientation
Work closely with Sales leadership to align delivery priorities with commercial goals and revenue targets.
Support the sales process by providing input on delivery feasibility, timelines, and scope.
Identify opportunities for upsell, cross-sell, and long-term value creation during the onboarding process.
Monitor project profitability and resource efficiency, ensuring commercial objectives are met.
Partner with the Revenue Operations team to forecast delivery capacity and improve sales-to-delivery handover.
3. Data Analytics & Performance Optimization
Leverage data and analytics to measure delivery performance, merchant onboarding speed, and activation success rates.
Develop dashboards and reports to track key onboarding KPIs (e.g., time-to-go-live, merchant activation rate, issue resolution time).
Analyze trends and identify process bottlenecks using data insights, driving operational improvements.
Collaborate with cross-functional teams to translate analytics into actionable strategies that enhance merchant experience.
Use a data-driven approach to optimize workflows, improve efficiency, and reduce onboarding friction.
4. Cross-Functional Collaboration
Act as the key link between Sales Engineering, Account Managemnt, Product, Compliance, and Operations teams.
Ensure seamless coordination of technical integrations and merchant readiness.
Contribute to product feedback loops by sharing client and onboarding insights with Product and Engineering teams.

We are looking for a Revenue Operations Specialist.
As a Revenue Operations Specialist, In this pivotal role, youll help power the engine of our go-to-market strategydriving operational efficiency, sharpening performance visibility, and delivering actionable insights that move the business forward. Youll partner with stakeholders across Sales, Marketing, Finance, and the broader GTM organization to turn data into impactful decisions and fuel growth.
From building and maintaining performance dashboards to supporting strategic planning and optimizing sales processes, youll play a hands-on role in shaping how we operate. This is a deeply cross-functional position where your analytical skills, business insights, and attention to detail will be key.
Responsibilities:
Identify inefficiencies in sales processes and lead initiatives to streamline workflows within the CRM.
Design and implement scalable sales processes, monitoring adoption and iterating based on feedback and performance.
Present data-driven insights and performance updates to key stakeholders and senior management.
Track and analyze key business and operational metrics to support strategic revenue planning and decision-making.
Build, manage, and continuously improve dashboards and reports to monitor KPIs and performance trends.
Ensure data consistency, accuracy, and reliability across reporting platforms.
Deliver training on new CRM processes and tools to global sales teams, and maintain up-to-date documentation and enablement materials.
Manage and optimize the revenue technology stack, including CRM and marketing automation platforms, to ensure systems are aligned with business goals.
Support day-to-day RevOps operations, including user onboarding/offboarding, access management, and admin tasks such as updating distribution lists and Google Groups.

We are seeking a passionate, driven, and experienced B2B Retention Specialist to join our Retention and Reactivation Team.
In this role, you will play a key part in strengthening relationships with our business clients, supporting their needs, and driving long-term engagement.
The position is a replacement for maternity leave.
Key Responsibilities:
Proactively contact customers who have stopped using our business services and rebuild relationships to encourage renewed activity.
Provide clear, effective support to customers using our business portal and mobile application.
Troubleshoot and resolve online or technical issues to ensure a seamless user experience.
Increase the number of active business clients by promoting product adoption and consistent usage.
Reduce client churn through strategic outreach and excellent customer care.
Achieve monthly performance goals, including daily call quotas and overall retention KPIs.
Deliver accurate daily statistics and performance insights to your manager

We are looking for a Account Executive.
Responsibilities:
Develop and execute a sales plan to achieve and exceed sales targets
Build and maintain relationships with new and existing clients
Manage the sales process from start to finish, including lead generation, prospecting, and closing deals
Collaborate with cross-functional teams, including marketing, product, and operations, to ensure customer success
Conduct presentations and product demonstrations to potential clients
Negotiate contracts and pricing with clients, leading complex negotiations involving bespoke commercial agreements and multi-product sales
Provide feedback to the product team on customer needs and market trends

We are looking for a Operations Manager.
What youll do:
Lead strategic initiatives to enhance our customer experience, including product launches and client go-live processes
Collaborate with cross-functional internal teams such as Product, Engineering, Compliance, and Commercial to ensure seamless delivery and stakeholder alignment
Manage and optimise critical daily compliance operations, including transaction monitoring, KYC, and name screening
Work with Compliance to translate emerging regulatory and compliance requirements into operational processes and requirements
Collaborate with Product to drive operational efficiencies through internal product improvements
Monitor regional payment and treasury operations, including the safeguarding of customer fund
Define and report on key performance indicators (KPIs) to improve customer experience and drive efficiency

Required Account Manager IL
As an Account Manager at HiBob, youll play a pivotal role in expanding our footprint within client organisations by strategically positioning the value of our suite of products. Youll collaborate with Customer Success Managers and Renewal Managers to ensure a seamless client experience, with a primary focus of unlocking revenue potential and driving client success through consultative selling.
Revenue Growth: Identify upsell opportunities, delivering new ARR within existing accounts.
Strategic Sales Execution: Leverage the MEDDPICC framework to manage complex sales cycles and close deals effectively.
Relationship Management: Build strong, consultative relationships with clients to deeply understand their goals and position our solutions as integral to their success.
Collaboration: Work closely with Customer Success, Renewal Managers and Sales Engineers to align on client needs and identify growth opportunities
Pipeline Management: Proactively build, manage, and forecast a robust pipeline of opportunities within assigned accounts.
Target Achievement: Consistently meet or exceed revenue targets and KPIs related to upsell.

We are looking for a highly experienced and self-driven Technical Account Manager to join our team and play a critical role in driving the success of our most strategic customers. This is a hands-on, customer-facing position that blends deep technical expertise with strong relationship management skills.

Youll serve as a trusted technical advisor, helping customers implement and optimize our accessibility solutions, guiding them through complex challenges, and influencing product direction based on real-world feedback. Youll be joining a global team of highly skilled technical professionals passionate about solving hard problems and making a meaningful impact.

Working days are Monday through Friday

Your Impact:

Own the technical relationship with a portfolio of strategic customers, serving as their trusted advisor and technical champion.
Proactively identify opportunities to drive customer success and product adoption through architectural guidance, hands-on enablement, and technical planning.
Collaborate with Sales, Product, and Engineering to influence roadmap priorities based on customer needs, use cases, and implementation patterns.
Troubleshoot complex customer issues across a broad tech stack, offering practical solutions and long-term improvements.
Develop custom code samples, technical documentation, and solution briefs tailored to customer workflows and integrations.
Create scalable processes and playbooks that improve customer onboarding, success, and retention outcomes.
Lead technical business reviews and strategic check-ins, communicating ROI, technical blockers, and success plans clearly and credibly.

Were looking for a Customer Experience Associate who lives and breathes CX youll be the point of contact for our customers across multiple channels, and the quality of every interaction you deliver will directly shape how customers feel .
In this role, you will:
Provide multi-channel support (tickets, chat, phone), ensuring every interaction is empathetic, professional, and solution-driven.
Become an expert in products and proactively help customers unlock their full value.
Champion the customer voice internallysharing insights and feedback that turn into actionable changes to influence our product, training, and processes.
Identify knowledge gaps, simplify flows, and suggest improvements that elevate the overall experience.
Collaborate with teammates and cross-functional partners to drive a seamless, customer-first journey.

We are looking for a Community Associate.
As a Community Associate, youll be the primary point of contact for the Community and act as the face of WeWork! You will report to your building each day to support the Community Management team to achieve the following:
Build a welcoming and collaborative community environment amongst our members through events and building relationships between members!
Ensure that your building is fully operational and processes are running efficiently.
Drive growth and promotion of WeWork-provided service offerings.
Take direction from the Community Lead and the Community Manager to support the Community Team and members as necessary.
All of this while illustrating WeWorks core values and working towards achieving our mission.

Were looking for an experienced and ambitious Account Manager to join our growing team.

Responsibilities:
Manage a close relationship with our players on a daily basis.
Support our players and constantly engage with them.
Keep track and monitor the players activity on a daily basis.
Work with all aspects of the game studio: fully understand Economy, Product, Monetization, features, machines, etc.
Build and deliver ongoing content, promotions and activities - where the KPI is to bring players to their next level.
Collaborate with cross-functional teams to drive players' activity growth.

The Account Manager is a relationship-driven, commercially-minded professional responsible for maximizing customer lifetime value through proactive renewal management and account expansion. Youll lead a structured account management process across all segments, fostering long-term partnerships, ensuring on-time renewals, and uncovering upsell and cross-sell opportunities. This role requires a strategic thinker with a passion for customer outcomes, strong process rigor, and the ability to collaborate cross-functionally to drive retention, growth, and advocacy

Responsibilities:
Design, execute, and continuously improve a scalable account management framework that drives proactive engagement, renewals, and expansion across all customer segments.
Develop and execute strategic touchpoints to build trusted customer relationships, drive on-time renewals, mitigate churn risk, and position value-add solutions.
Partner with Account Executives, Customer Success, and Solutions Engineering to align on business outcomes, identify growth paths, and ensure seamless contract execution.
Accurately build and manage renewal quotes in HubSpot and support channel fulfillment where needed.
Forecast renewals with rigor and accuracy, escalating at-risk accounts early and proposing mitigation plans.
Track and optimize KPIs like retention rate, renewal velocity, and time-to-close.
Ensure all renewal-related data and activities are captured in HubSpot and internal systems for reporting and handoff.
Surface insights and advocate for improvements to process, packaging, and pricing based on customer feedback.
Contribute to a customer-first renewal strategy that balances commercial discipline with a world-class experience.

Required Technical Account Manager
As part of the role you will have the opportunity to:
Proactively manage a portfolio of customers to deliver consistent value across the entire lifecycle, driving adoption and growth
Manage the onboarding of new customers and translate the customers Desired Outcomes into an implementation plan that will provide value in a timely fashion
Be the product expert and trusted advisor that your customers can go to for guidance on maximizing value our Horizon platform
Train customers to use products effectively
Make sure all customer issues and requests are handled in a timely manner while working in collaboration with all relevant teams (Product, R&D, Sales and Marketing)
Maintain high levels of customer engagement, including regular account reviews and performance planning
Build strong relationships with stakeholders and drive customer advocacy through case studies, referrals, and references
Actively communicate internally to address customer needs and challenges.