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לפני 5 שעות
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
As an Account Manager at our company, youll play a pivotal role in expanding our footprint within client organisations by strategically positioning the value of our suite of products.. Youll collaborate with Customer Success Managers to ensure a seamless client experience, with a primary focus of unlocking revenue potential and driving client success through consultative selling and the renewal process.
Job responsibilities
Revenue Growth: Identify and close upsell and cross-sell opportunities, delivering new ARR within your portfolio of existing SMB customers across Israel and Eastern Europe.
End-to-End Sales Execution: Own expansion opportunities from discovery and qualification through product demonstrations, proposals, negotiation, and closing, bringing in specialist support where needed.
Relationship Management: Build consultative relationships with HR, Finance, and business decision-makers to understand their priorities and position relevant company solutions.
Proactive Pipeline Generation: Generate expansion opportunities through targeted outreach, account research, customer conversations, and close collaboration with Customer Success.
Account Prioritisations: Focus your time and activity according to customer needs, commercial potential, and buying readiness, while progressing multiple opportunities in parallel.
Cross-Functional Collaboration: Work closely with Customer Success Managers, Renewal Managers, and Sales Engineers to coordinate account activity, identify growth opportunities, and support renewal discussions.
Requirements:
Requirements are often considered a measure of how equipped you are to do the job, but sometimes, they arent the only factor. You dont need to tick every box to apply. If you bring relevant experience, a strong commercial mindset, and the drive to grow, wed love to hear from you.
Sales Experience: At least 2 years of quota-carrying experience in B2B SaaS sales or account management, with a proven track record of achieving revenue targets. Experience growing existing customer accounts through upselling or cross-selling is a strong advantage.
revenue growth: Proven experience managing contract renewals and driving revenue growth through upselling and cross-selling to existing customers.
Portfolio and Opportunity Management: Ability to prioritise a portfolio of customers and manage multiple sales opportunities in parallel, with strong organisation and follow-through.
Proactive Pipeline Generation: Experience initiating customer conversations, uncovering business needs, and creating sales opportunities through targeted outreach and account research.
Consultative Selling: Strong discovery, qualification, negotiation, and closing skills, with the ability to connect customer challenges to clear business value.
Structured Sales Approach: Experience using a structured sales qualification methodology. Familiarity with MEDDICC or MEDDPICC is an advantage.
Customer Presentations: Confidence leading customer presentations and the ability to learn and deliver focused, value-led product demonstrations, involving Sales Engineers where needed.
Forecasting and CRM: Experience maintaining an accurate pipeline and revenue forecast using Salesforce or a comparable CRM.
Collaboration: Strong interpersonal skills and the ability to work effectively with Customer Success, Renewal Managers, and Sales Engineers while taking ownership of commercial results.
Regional Experience: Experience selling to SMB customers in Israel and/or Eastern Europe is an advantage, alongside the ability to build relationships across different business cultures.
Industry Knowledge: Experience selling HR technology or working with HR and Finance stakeholders is an advantage.
Languages: Fluent Hebrew and English, written and spoken, with the confidence to lead customer conversations, presentations, and negotiations in both languages.
This position is open to all candidates.
 
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לפני 5 שעות
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
As an Account Manager at our company, youll play a pivotal role in expanding our footprint within client organisations by strategically positioning the value of our suite of products. Youll collaborate with Customer Success Managers and Renewal Managers to ensure a seamless client experience, with a primary focus of unlocking revenue potential and driving client success through consultative selling.
Job responsibilities
Revenue Growth: Identify upsell opportunities, delivering new ARR within existing accounts.
Strategic Sales Execution: Leverage the MEDDPICC framework to manage complex sales cycles and close deals effectively.
Relationship Management: Build strong, consultative relationships with clients to deeply understand their goals and position our company solutions as integral to their success.
Collaboration: Work closely with Customer Success, Renewal Managers and Sales Engineers to align on client needs and identify growth opportunities
Pipeline Generation and Management: Proactively build, manage, and forecast a robust pipeline of opportunities within assigned accounts.
Target Achievement: Consistently meet or exceed revenue targets and KPIs related to upsell.
Requirements:
Requirements are often considered a measure of how equipped you are to do the job, but sometimes, they arent the only factor. If you dont have nearly enough experience, or not all the skills, wed still like to hear from you. This could be the perfect fit for you and us.
Sales Expertise: Proven track record (at least 4 years) in delivering revenue through upselling in a SaaS or B2B environment.
MEDDPICC Mastery: Hands-on experience using the MEDDPICC framework to navigate and close complex sales cycles.
360 Sales Experience: Preferably experience in both new business acquisition and managing existing accounts.
Data-Driven and Goal-Oriented: Ability to forecast accurately, analyse performance, and hit targets.
Stakeholder Collaboration: Strong interpersonal skills to partner effectively with Customer Success and Renewal teams.
Consultative Approach: Exceptional ability to uncover clients pain points and align their needs with product offerings, ensuring value-driven sales.
Experience managing an EMEA book of business with KPIs centered on expansion upsells (ideally experience with IL and Eastern European Clients)
MEDDPICC experience is a must have (preferably MEDDPICC certified)
Experience accurately forecasting and achieving revenue targets in a SaaS or similar environment
Familiarity with Salesforce
Experience selling HR technology and conducting value-led product demonstrations
Fluent Hebrew & English is a must.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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מודים לך שלקחת חלק בשיפור התוכן שלנו :)
19/10/2026
Location: Tel Aviv-Yafo
Job Type: Full Time
we are looking for a Account Manager, Mid-market and Enterprise.
What youll do:
Own the relationship for a portfolio of 50 strategic Mid-market and enterprise accounts, acting as their main point of contact and keeping a clear, current picture of account health across every entity and region
Build and maintain executive-level relationships with CFOs, Controllers, VPs of Finance, and Procurement, establishing executive sponsorship on both sides and multi-threading across business units
Develop and execute strategic account plans for each customer, with clear growth targets, risk mitigation, and success milestones
Drive growth in spend across your book: retention, deeper adoption across entities and departments, and expansion into new products and regions
Lead renewals and commercial negotiations end to end, working through procurement, legal, and security review processes
Lead executive business reviews with senior stakeholders and C- Level to align on strategic priorities, demonstrate ROI, and shape the joint roadmap
Mitigate and mirror customer needs to cross-department teams to drive product adoption and satisfaction.
Act as the voice of our customers internally, feeding insight to Product, Support, and Marketing and influencing the roadmap for large-account needs
Forecast renewals and expansion accurately and keep CRM data current
Requirements:
6+ years of experience in SaaS sales, account management, or Customer Success, with direct ownership of revenue targets and a proven track record of consistently meeting or exceeding them through account growth, upselling, cross-selling, and new business opportunities within existing accounts.
2+ years of managing mid-market and enterprise accounts.
Proven success owning a large portfolio of enterprise or upper mid-market customers, balancing growth and retention across many accounts at once
Proven ability to build relationships with C-level and senior finance executives, and to discuss spend, process, controls, and ROI credibly
Experience managing complex, multi-stakeholder accounts across multiple entities, regions, or business units
Demonstrated track record of conducting executive business reviews that deliver measurable outcomes, including account expansion, renewal commitments, and defined action plans.
Experience negotiating renewals and expansions through formal procurement and legal processes
Hands-on experience with CRM tools (Salesforce or similar) is required
Hands-on experience working with AI tools (Claude, Gemini) is required
Comfortable managing accounts that span multiple products, and able to navigate that added complexity with the customer
Strong cross-functional leader who can rally Sales, Product, Implementation, and Support around customer goals
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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דיווח על תוכן לא הולם או מפלה
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1 ימים
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
As an Account Manager on the Enterprise team, you will manage a portfolio of strategic enterprise customers and help them maximise the value they get from Airwallex. Youll take a consultative approach, building trusted relationships across commercial, finance, operations, product and technology stakeholders, while identifying opportunities to increase adoption, retain customers and expand their use of products and markets. You will combine strategic account planning with hands-on ownership of upsells, escalations, onboarding and complex customer initiatives across the implementation, API activation and growth phases. This is a quota-carrying commercial role based in Tel Aviv.

Responsibilities

Grow gross profit from existing customer accounts, manage operational success and pursue upsell and cross-sell opportunities across product suite

Build and execute strategic account plans, including customer objectives, stakeholder maps, risks, renewal plans and 12- to 18-month growth opportunities

Lead renewals, commercial negotiations and expansion opportunities, using data and customer insight to improve retention and drive net revenue retention

Build trusted relationships with senior customer stakeholders and run effective business reviews that demonstrate value, address risks and align on future priorities

Project manage complex customer initiatives across several technical and non-technical domains, coordinating Sales, Product, Solutions Engineering, Operations, KYC and Onboarding, Legal and Customer Success

Be proactive in identifying and solving client challenges before they become risks

Maintain accurate CRM records, opportunity tracking and forecasts, and report weekly and monthly performance against KPIs, metrics and targets

Ensure the best possible customer experience throughout onboarding and beyond
Requirements:
Fluent written and spoken English and Hebrew

5 to 6 years of experience managing complex technology sales or account management, from small to enterprise accounts

A proven track record of retaining and growing existing accounts through renewals, upsell, cross-sell or other expansion motions

Experience managing multi-stakeholder customer relationships, including engagement with senior commercial, finance, operations, product or technology leaders

Strong commercial, communication and negotiation skills, with the ability to simplify complex topics for others and build trusted relationships internally and externally

Experience working cross-functionally to resolve customer issues, manage escalations and deliver complex onboarding, implementation or post-go-live initiatives

Technically minded, with prior experience in API sales or account management for a similar organisation

Strong data analysis skills, with the ability to draw insight from account and performance data to inform decisions
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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07/10/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time and English Speakers
Were looking for an Account Manager to own and grow relationships with existing customers and become a trusted partner in their long-term success.
As an Account Manager, youll be responsible for a portfolio of strategic accounts, building strong relationships with key stakeholders, understanding how our customers use data infrastructure, and identifying opportunities to deepen and expand our partnerships. Youll combine strong relationship management with a commercial mindset - ensuring customers see continued value while driving retention, renewals, and account growth.
This role is ideal for someone who is proactive, customer-oriented, and commercially driven, with the ability to build trust, uncover opportunities, and navigate relationships across both business and technical stakeholders.
Key Responsibilities:
Own and manage a portfolio of existing customers, serving as their primary commercial point of contact throughout the relationship.
Build strong, trusted relationships with key stakeholders and develop a deep understanding of each customers business, needs, and strategic priorities.
Drive customer retention and renewals by proactively managing account health, identifying risks, and ensuring customers continue to see strong value.
Identify and execute expansion opportunities within existing accounts, including upsell and cross-sell opportunities.
Develop account plans and growth strategies for key customers, identifying new use cases, teams, and opportunities to expand the partnership.
Lead commercial conversations, including renewals, pricing discussions, negotiations, and contract expansions.
Work closely with Customer Success, Solutions Engineering, Product, and other internal teams to ensure a seamless customer experience and address customer needs.
Maintain accurate account information, opportunities, forecasts, and activities in the CRM.
Consistently meet or exceed retention, renewal, and expansion targets and KPIs.
Requirements:
3+ years of experience in Account Management, Customer Success with commercial ownership, or a similar customer-facing role within a SaaS company.
Proven experience managing and growing mid-size and enterprise accounts.
Strong commercial mindset with demonstrated experience in renewals, upselling, cross-selling, and account expansion.
Excellent relationship-building skills and the ability to develop trusted relationships with senior stakeholders.
Exceptional communication, negotiation, and presentation skills.
Ability to understand technical products and translate customer needs into meaningful business opportunities.
Highly proactive and organized, with a strong sense of ownership and the ability to manage multiple accounts and priorities independently.
Experience with CRM platforms and account management tools.
Fluent English, with native-level proficiency preferred.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8847204
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דיווח על תוכן לא הולם או מפלה
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תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
1 ימים
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
As an SME Account Manager, you will build relationships with our existing customers to ensure they get the tools and support they need to achieve their goals. Youll act as the bridge between the customer and the wider team, bringing an in-depth understanding of each customers needs and how can support them. Youll operate in a fast-paced, scaling environment, providing senior-level support across the Israel and EMEA business and helping to evaluate and scale our Account Management strategy.

Responsibilities

Own and grow a portfolio of strategic accounts, developing account plans, increasing product adoption, deepening relationships and driving expansion through regular strategic customer engagements

Identify, develop and close upsell and expansion opportunities, proactively managing them through the sales cycle from identification to close and revenue realisation

Act as a trusted advisor to customers, understanding their business, industry and goals to help them maximise the value and identify opportunities to support their growth

Lead complex commercial negotiations, including bespoke commercial agreements, multi-product solutions and high-value expansion opportunities

Translate customer needs into solutions, understanding technical requirements and working across multiple products to develop compelling, commercially viable solutions

Operate with ownership and agility, working independently, navigating ambiguity and adapting quickly in a fast-paced, changing environment

Consistently achieve or exceed KPIs and revenue targets, staying curious about an evolving technology landscape and able to articulate its value to customers
Requirements:
Fluent written and spoken English and Hebrew

3+ years of experience in account management or sales, ideally selling a technical product, with a proven track record of top performance

Strong consultative selling skills, with the ability to manage complex sales cycles, understand customer strategies and pain points, and articulate compelling value propositions

A proven track record of exceeding targets, with demonstrated success in high-target, high-pace environments

Strong data analysis skills, with the ability to use data to develop account strategies, identify opportunities and build effective QBRs and account plans

Experience managing complex, multi-product accounts, including developing and executing strategic account plans to drive retention, adoption and expansion

Exceptional communication skills, with strong verbal and written English and Hebrew and the ability to communicate with both technical and commercial stakeholders

Strong problem-solving, networking and relationship-building skills, combined with resilience, a positive attitude and a bias towards action when navigating blockers

Strong technical aptitude, with the ability to understand complex technical problems and requirements

Bachelors degree or equivalent
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8883681
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דיווח על תוכן לא הולם או מפלה
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סגור
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תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
1 ימים
Location: Tel Aviv-Yafo
Job Type: Full Time
We're looking for an Enterprise Customer Success Manager to join our team in Tel Aviv. This is a revenue-driving role with a project management core: you'll own retention, upsell, and cross-sell targets for a portfolio of top-tier EMEA accounts, and you'll hit them by running tight, structured execution across every function that touches the account. You'll represent both the voice of Justt and the voice of the customer - partnering with diverse payment stakeholders externally and orchestrating multiple internal teams to deliver measurable revenue growth.
What you'll do
* Identify and execute upsell and cross-sell opportunities end-to-end, from opportunity to signed revenue
* Build and run structured account plans that protect and grow revenue against clear retention goals
* Analyze portfolio performance, combining data and customer feedback to build the commercial case for growth
* Lead business review meetings and manage senior stakeholders to strengthen multi-level relationships and open new revenue conversations
* Project-manage account issues end-to-end - coordinating Solutions Engineering, Product, data, Legal, and Support to close gaps fast and keep deals and renewals on track
* Collect and communicate client feedback to Product and R&D teams to influence roadmap priorities
Requirements:
* 5+ years of experience as a Customer Success Manager or Account Manager, carrying and hitting revenue KPIs (retention, upsell, cross-sell) for enterprise accounts
* Strong project management skills - proven ability to run complex, multi-stakeholder workstreams to a deadline
* Strong analytical mindset with the ability to interpret data and translate it into insights and actions
* Demonstrated success in building and growing long-term, value-driven customer relationships that convert into expansion revenue
* Comfortable operating in fast-paced, dynamic environments
* Willingness to travel at least once per quarter
* Fluent English; Hebrew a plus, but not a must.
* Experience in the payments industry - an advantage
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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8768910
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דיווח על תוכן לא הולם או מפלה
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סגור
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תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
לפני 5 שעות
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
Job responsibilities
Build and manage pipeline across mid-sized organizations in Israel.
Identify relevant target accounts and create new opportunities through self-prospecting, outbound activity, networking, referrals and partnerships.
Own the full sales cycle, from prospecting and discovery through product evaluation, commercial discussions, negotiation and close.
Build relationships with key stakeholders and understand their business needs, challenges and buying priorities.
Lead strong discovery conversations and present our companys value in a clear and compelling way.
Develop account strategies for priority opportunities and identify the right stakeholders to engage.
Coordinate internal resources including BDR, SE, Marketing and other teams to support opportunities and move deals forward.
Manage pipeline, forecasting and opportunity data accurately in Salesforce.
Represent our company in relevant networking opportunities and industry events.
Share market feedback and customer insights with internal teams.
Requirements:
2-4+ years of B2B technology / SaaS sales experience, ideally selling to mid-market organizations in Israel.
Experience managing a full sales cycle, from prospecting and discovery through negotiation and close.
Strong familiarity with the Israeli non-tech / traditional enterprise market, particularly sectors such as financial services, insurance, retail and large institutional organizations.
An existing network and relationships within these markets and the ability to leverage them to open doors and create new opportunities.
A strong hunter mentality with experience generating pipeline through outbound activity, networking, referrals and account-based prospecting.
Ability to understand customer needs and translate product capabilities into a clear and relevant business value proposition.
Experience managing multiple stakeholders throughout the sales process, including HR, Finance, IT and business leaders.
Strong relationship-building, communication and presentation skills.
Good commercial and negotiation skills, with the ability to confidently progress opportunities toward close.
Experience working with a structured sales process and maintaining strong pipeline and forecasting discipline.
Experience working with CRM systems, ideally Salesforce.
Independent, proactive and comfortable taking ownership of your territory and pipeline.
Comfortable collaborating with BDR, SE, Marketing, Partners and other internal teams.
Experience in HR Tech is an advantage, but not essential.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8885825
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דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
1 ימים
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
in this role will help build that market. Youll own the sales process from first conversation through close, while creating the systems and relationships needed to grow a new territory.

Own the full sales cycle and territory management from prospecting through close, building pipeline across the Israeli market through a focused, AI-assisted outbound motion and close collaboration with SDR and Marketing.

Drive new client acquisition and revenue growth across Israel through disciplined pipeline generation, coverage and conversion.

Develop and execute territory and account strategies, identifying high-potential verticals, businesses and decision-makers.

Represent in client meetings and industry events across Israel, tailoring our value proposition to different stakeholders and business needs.

Maintain rigorous CRM discipline and forecasting accuracy, with high standards for data hygiene, pipeline management and operating cadence.

Youll work from our Tel Aviv office at least three days a week as part of a hybrid setup.
Requirements:
3+ years of full-cycle sales experience in an Account Executive or equivalent closing role, with a proven track record of meeting or exceeding revenue targets.

Previous outbound prospecting experience.

Experience prospecting, selling or developing business in the Israeli market, with a strong understanding of the local business landscape and communication style.

Ability to understand complex customer requirements and build solutions across multiple products, such as accounts, FX, acquiring and cards.

Strong territory-management skills, with the ability to develop, execute and continuously refine go-to-market and sales playbooks.

Strong presentation and stakeholder-management skills, with the confidence to engage and influence senior and C-level decision-makers in both Hebrew and English.

Proven ability to manage complex negotiations involving bespoke commercial agreements and multi-product solutions.

Entrepreneurial, highly motivated and comfortable operating in an ambitious, fast-paced environment with significant ownership.

Strong interest in technology and modern sales practices, including using AI tools to accelerate research, prospecting, personalisation and deal execution.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8883690
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דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
לפני 5 שעות
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for a Senior Account Executive to help build and grow our companys presence within a new strategic segment of the Israeli market, focusing primarily on larger, non-tech organizations across industries such as financial services, insurance, retail, professional services, large institutions and other traditional industries.
This is not only a closing role. We are looking for someone who understands these markets, can open doors, create opportunities from scratch and navigate complex organizations and buying processes.
Job responsibilities
Build our companys presence and pipeline within strategic non-tech sectors in Israel.
Identify and penetrate high-value target accounts across financial services, insurance, retail and other relevant industries.
Develop relationships and create opportunities with key decision-makers and influencers.
Generate pipeline through self-prospecting, cold outreach, networking, referrals, partners and market relationships.
Own the full sales cycle from account strategy and prospecting through discovery, business case development, evaluation, negotiation and close.
Navigate complex organizational structures and build multi-threaded relationships across HR, IT, Finance, Procurement, Legal, Security and executive leadership.
Lead strong discovery and qualification processes and develop compelling value-based sales narratives and business cases.
Coordinate internal resources including SE, BDR, Marketing, Partners and executive sponsors to progress strategic opportunities.
Develop account plans and winning strategies for priority target accounts.
Accurately manage pipeline, forecasting and opportunity data in Salesforce.
Represent our company at relevant industry events, executive forums and networking opportunities.
Requirements:
3-5+ years of proven B2B technology / SaaS sales experience, ideally selling into mid-market and larger organizations in Israel.
Strong familiarity with the Israeli non-tech / traditional enterprise market, particularly sectors such as financial services, insurance, retail and large institutional organizations.
An existing network and relationships within these markets and the ability to leverage them to open doors and create new opportunities.
Strong understanding of how larger Israeli organizations evaluate and purchase technology - including organizational structures, procurement processes, decision-making dynamics and internal politics.
Proven ability to navigate complex, multi-stakeholder sales cycles, engaging HR, IT, Finance, Procurement, Legal, Security and executive stakeholders.
A true hunter and closer - comfortable creating pipeline from scratch through prospecting, cold outreach, networking and account-based activity, as well as progressing and closing opportunities.
Strong value-selling and storytelling capabilities - able to translate technology and product capabilities into a compelling business case and communicate value to different stakeholders.
Proven ability to build relationships with senior decision-makers and sell at executive level.
Strong commercial and negotiation skills, including experience managing complex commercial discussions and procurement processes.
Experience working with a structured sales methodology; MEDDPICC experience is strongly preferred.
Strong pipeline management, forecasting discipline and ability to consistently deliver against revenue targets.
Experienced working with CRM systems, ideally Salesforce, with strong pipeline and data hygiene.
Highly independent and proactive - someone who can operate with autonomy and take ownership of building a market rather than waiting for opportunities to come to them.
Comfortable working cross-functionally with SE, BDR, Marketing, Partners, Legal, Security and leadership.
Experience in HR Tech is an advantage, but not essential. Relevant experience selling complex technology into our target industries is more importan
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8885826
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12/10/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are rapidly expanding and seeking an experienced, technologically savvy Account Manager who loves promoting cloud infrastructure or DevOps products. As a member of our growing Sales team, you'll work alongside the founding team and engineers to dramatically influence the future of our users' infrastructure and help develop new sales channels by reaching diverse audiences throughout organizations.

Client Relationship Management: Build and maintain strong, long-lasting relationships with our post-sale customers.
Act as the primary point of contact for existing customers, addressing their needs and concerns.
Account Management: Manage a dedicated book of business, ensuring customer satisfaction.
Monitor and report on account performance (business and technical) and relay customer feedback.
Revenue Growth: Identify opportunities for upselling and cross-selling within our existing customers.
Perform engaging product demos for additional stakeholders while collaborating with the sales team.
Achieve expansion and renewal targets, contributing to the company's overall revenue growth.
Problem Resolution: Identify and resolve issues and challenges proactively.
Escalate complex problems to appropriate internal teams and ensure timely resolution.
Reporting and Documentation: Maintain accurate, up-to-date records of client interactions, account status, and expansion activities.
Document client requirements, feedback, and any changes in scope.
Requirements:
Proven experience as an Account Manager or Customer Success Manager in a similar tech-oriented, B2B company - minimum 3 years.
Strong interpersonal and communication skills.
Organizational and multitasking abilities.
Ability to work independently, proactively, and as part of a team.
Proficiency in CRM platforms (Salesforce, Grafana, Jira, Confluence).
Strong problem-solving skills and a proactive approach.
(Nice to have) Experience in cloud technologies.
(Nice to have) Familiarity with Kubernetes, containers, and AWS/GCP/Azure.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8853420
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שירות זה פתוח ללקוחות VIP בלבד