דרושים » שירות לקוחות » Junior Customer Success Manager

we are seeking a knowledgeable and motivated Privacy Legal Counsel with experience in data protection, technology, and cybersecurity to join our legal team. Reporting to the DPO (who is part of the legal team), you will play a central role in shaping, maintaining, and advancing our companys global privacy program, both corporate and client facing.
In this role, you will support customer engagements, drive internal privacy processes, collaborate with cross‑functional stakeholders, and ensure our practices reflect the highest standards of global compliance across privacy and other relevant regulatory and corporate compliance areas. You will be working in an international, fast‑paced, and high‑demand environment, where initiative, ownership, and practical problem‑solving are highly valued.
Responsibilities
Draft, negotiate, review, and execute Data Processing Agreements and privacy-related contractual terms.
Support customers and prospects in completing privacy risk assessments, questionnaires, and due‑diligence processes.
Provide ongoing guidance on global data protection laws and compliance requirements.
Review technical, product, and commercial materials to ensure compliance with applicable privacy regulations.
Develop, refine, and maintain internal privacy and data protection policies, guidelines, and procedures.
Conduct proactive internal audits to identify compliance gaps and coordinate remedial actions.
Build and deliver privacy training and awareness initiatives for teams across the company.
Partner with multiple stakeholders in the organization to embed privacy considerations in decision‑making.
Monitor emerging privacy developments and assist in adapting company practices accordingly.
Support and help manage broader compliance projects, policies, and internal processes beyond privacy, in coordination with relevant stakeholders.

Were looking for a customer-focused and technically skilled Technical Account Manager (TAM) to join our Global Support team. In this highly visible role, youll serve as the trusted technical advisor and primary support contact for some of most strategic customers, helping drive customer satisfaction, retention, and long-term success.

As a Technical Account Manager, you will own the technical relationship with a portfolio of key enterprise accounts, providing proactive support, strategic guidance, and escalation management.

*The role may require occasional Friday and Saturday shifts, based on business needs.

Your key responsibilities will include:

Serve as the primary technical contact for strategic customers, building strong relationships and deep knowledge of their business, deployments, and integrations.
Conduct regular account reviews, maintain accurate documentation, and ensure alignment with customer SLAs and operational requirements.
Proactively monitor support trends, identify recurring issues, communicate product updates and risks, and lead Root Cause Analysis (RCA) activities following major incidents.
Own and drive the resolution of escalated and high-priority issues, coordinating across Support, R&D, Product, and other internal teams to ensure timely outcomes and clear customer communication.
Partner closely with Customer Success, Product Management, R&D, and Account Management teams to advocate for customer needs and support strategic initiatives.
Prepare and deliver Quarterly Business Reviews (QBRs), provide performance reporting against KPIs and SLAs, and identify customer risks and growth opportunities.

We are looking for an experienced Tax Manager to join our multinational finance team. This role will be responsible for managing and optimizing the companys global tax strategy, across multiple jurisdictions including Israel, the U.S., Europe, APAC and additional international markets.
The ideal candidate brings strong expertise in international taxation, tax planning, and transfer pricing, along with hands-on experience working within a single multinational organization (in-house).
What youll do:
Lead and manage global corporate tax compliance across multiple jurisdictions
Oversee preparation and review of tax returns, provisions, and filings worldwide
Develop and implement international tax planning strategies to optimize the groups effective tax rate
Manage and maintain transfer pricing policies, documentation, and intercompany agreements
Support and advise on cross-border transactions, restructurings, and M&A activities
Work closely with external advisors (Big4 / consultants) on complex tax matters
Lead tax audits and interactions with tax authorities globally
Monitor changes in global tax regulations (OECD, BEPS, Pillar 2, etc.)
Partner with finance, legal, and business teams to provide tax guidance
Ensure strong internal controls and tax reporting processes
Drive cross-functional collaboration to embed tax considerations into business processes and decision-making
Educate and guide internal stakeholders on tax implications, building organizational awareness of tax impact and importance
Simplify and streamline tax-related processes to support efficient day-to-day operations
Translate complex tax concepts into practical business insights, aligning tax strategy with business needs

Required Legal Counsel
As a Legal Counsel, you will:
Act as a trusted business partner to cross-functional teams, providing ongoing legal support and practical, business-oriented strategic advice across multiple domains, including finance, procurement, HR/employment, and commercial matters, in alignment with company strategy
Draft, review, and negotiate a wide range of commercial agreements, including license and services agreements, reseller agreements, and employment-related contracts
Identify, assess, and mitigate legal and regulatory risks across the organization
Develop, implement, and maintain internal policies and procedures to support operations and compliance initiatives
Support legal and compliance-related projects, including regulatory matters, internal governance, and preparation of board and committee materials
Operate independently across a broad scope of legal matters, while coordinating with the groups General Counsel and stakeholders across different regions.