דרושים » משפטים » A leading tech company is seeking a lawyer for a Junior Customer Success Manager role.

משרות על המפה
 
בדיקת קורות חיים
VIP
הפוך ללקוח VIP
רגע, משהו חסר!
נשאר לך להשלים רק עוד פרט אחד:
 
שירות זה פתוח ללקוחות VIP בלבד
AllJObs VIP
כל החברות >
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
דרושים במחשבות SmartJOB
Location: Herzliya and Tel Aviv-Yafo
A leading high-tech company is seeking a Junior Customer Success Manager to join its growing team.
This is an excellent opportunity for a qualified lawyer following an internship (or a graduate with a law degree) with outstanding English skills and a passion for working in a customer-facing, international environment.
:Key Responsibilities
Work closely with leading international companies.
Analyze trademark and intellectual property infringements.
Monitor and enforce violations across websites, e-commerce platforms, social media channels, and other digital platforms.
Handle cases involving trademark infringement, brand abuse, counterfeit products, and related violations.
Prepare customized reports for clients.
Requirements:
:Requirements
Qualified lawyer following an internship (or holder of a law degree).
Experience in trademarks and intellectual property - an advantage.
Fluent English (spoken and written).
Excellent verbal and written communication skills.
Strong analytical thinking with exceptional attention to detail.
Ability to work both independently and collaboratively within a team.
High level of initiative, integrity, and professionalism.
Results-oriented, self-motivated, and eager to learn.
Strong follow-up and organizational skills.
Excellent research and information analysis capabilities.
Ability to analyze, draft, and prepare documents in English.
Proficiency in web-based tools and Microsoft Office applications - mandatory.
This position is open to all candidates.
 
Hide
הגשת מועמדות
עדכון קורות החיים לפני שליחה
8737516
סגור
שירות זה פתוח ללקוחות VIP בלבד
משרות דומות שיכולות לעניין אותך
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
3 ימים
Location: Tel Aviv-Yafo
Job Type: Full Time
The Publisher Success Manager will be an integral part of the Publisher Success team and will work closely with some of the company's key clients and partners.

In this role, you will be responsible for providing top-tier service to publishers, ensuring retention, and driving growth in their monetization performance. You will assist team members and managers in delivering data-driven insights and operational excellence while collaborating with cross-functional teams to optimize results.

This is an exciting opportunity to join a leading tech company, work with major digital publishers, and grow within a fast-paced, data-driven environment.

Main Responsibilities:
Manage and nurture relationships with publishers, ensuring long-term partnerships and client satisfaction.
Provide ongoing support to our publisher accounts, ensuring smooth daily operations and a high level of service.
Monitor and analyze reports to track performance, identify trends, and provide actionable insights to the team and management.
Assist in managing publisher-related tasks and operations, ensuring efficiency and accuracy in execution.
Facilitate cross-team collaboration, coordinating between departments such as Tech, Product, and Sales to optimize publisher success.
Develop a strong understanding of the Adtech industry, with a focus on ad revenue generation publisher monetization and digital advertising strategies.
Requirements:
Fluent English (spoken, written, and reading) - must be able to communicate effectively with international clients.
Bachelors degree in Communications, Business, Economics, or a related field.
Strong analytical mindset - ability to read, interpret, and extract insights from reports and data.
Proficiency in Excel and Google Sheets (including Pivot Tables & VLOOKUP) - must be comfortable analyzing data and deriving action items.
Excellent time management and multitasking skills - ability to handle multiple accounts, a wide range of tasks, and responsibilities simultaneously.
Highly motivated, organized, and detail-oriented - thrives in a fast-paced environment with multiple priorities.
Self-learner with a growth mindset - eager to learn and develop expertise in the video ad-tech industry.
Strong interpersonal and communication skills - able to build and maintain relationships with clients and collaborate across teams.
A true team player - works well within a team and with cross-functional departments.
Experience in digital advertising - big advantage.
This position is open to all candidates.
 
Show more...
הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8798829
סגור
שירות זה פתוח ללקוחות VIP בלבד
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
Were looking for an experienced, business-minded In-house Legal Counsel to join our growing team. This is an exciting opportunity to play a key role in a fast-growing technology company, partnering closely with senior leadership to help drive the companys continued global expansion.

Reporting directly to the CFO, you will serve as a trusted legal advisor across the organization, helping enable commercial success while managing legal risk in a practical, solutions-oriented manner.


Responsibilities:
Draft, review, negotiate, and manage a broad range of commercial agreements, including:
Enterprise customer agreements.
SaaS subscriptions and software licensing agreements.
Technology partnership and strategic alliance agreements.
Channel, reseller, OEM, and distribution agreements.
Procurement and vendor contracts.
Professional services and consulting agreements.
Non-disclosure, evaluation, and pilot agreements.
Partner closely with the Sales organization to support complex enterprise negotiations and help accelerate deal execution.
Advise business teams on legal and commercial risks while providing practical, business-oriented solutions.
Support Product and Engineering teams on legal issues relating to technology, intellectual property, licensing, AI, and emerging technologies.
Assist with privacy, data protection, cybersecurity, and regulatory compliance initiatives.
Support corporate governance, financing activities, strategic transactions, and other corporate legal matters.
Provide legal support on employment-related matters in collaboration with HR and external counsel.
Manage relationships with external counsel across multiple jurisdictions.
Develop and maintain scalable contract templates, legal playbooks, policies, and internal processes.
Deliver legal training and guidance to business stakeholders.
Monitor legal and regulatory developments relevant to our global operations.
Requirements:
Requirements:
LL.B. (or equivalent law degree) and admission to practice law in Israel or another major jurisdiction.
5-8 years of relevant legal experience, including substantial commercial contracting experience.
Experience at a leading law firm and/or in-house at a high-growth technology company.
Demonstrated experience negotiating sophisticated commercial agreements, preferably involving SaaS, enterprise software, IoT, cloud services, or other technology offerings.
Strong understanding of technology transactions, intellectual property, and privacy principles.
Excellent business judgment with the ability to balance legal risk and commercial objectives.
Outstanding drafting, negotiation, and communication skills in English.
Highly organized, self-motivated, and capable of managing multiple priorities simultaneously.
Strong interpersonal skills and the ability to build trusted relationships across all levels of the organization.
Ability to speak, write, and draft complex agreements in both English and Hebrew (mother tongue is preferred).

Preferred Qualifications
Experience supporting international commercial transactions.
Familiarity with GDPR, CCPA, and other global privacy frameworks.
Experience with AI, IoT, semiconductors, supply chain technologies, or enterprise SaaS businesses.
Experience supporting venture-backed companies.
This position is open to all candidates.
 
Show more...
הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8763682
סגור
שירות זה פתוח ללקוחות VIP בלבד
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
3 ימים
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
As a Senior Customer Success Manager, you will be responsible for nurturing and growing relationships with core customers worldwide and working with internal teams to ensure the best possible customer experience.

This position requires flexibility with a mix of business, operational, analytical, and support tasks.

Responsibilities:
Manage relationships with key customers through all lifecycle stages (from initial onboarding to existing partnerships) across the world and in multiple time zones.
Build long-term relationships with customers to ensure retention and develop new business opportunities.
Identify customer pain points and work closely with internal teams (business, ops, product, R&D) to prioritize solutions and improve the overall customer experience.
Monitor customer activity and prepare reports/analytics to take a proactive role in reaching and exceeding business KPIs.
Help define and manage various internal processes required to ensure the best possible experience for our customers.
Requirements:
Requirements:
A bachelor's degree, ideally in business, communications, marketing, or an analytically-oriented field.
Native English speaker.
Excellent verbal and written communication skills.
At least 5 years of experience in customer success, business development, or other relevant customer-facing roles.
Tech-savvy, with experience working on online platforms and CRMs.
Detail and data-oriented, with an analytical and business mindset.
Comfortable working in a fast-paced, dynamic, and high-pressure environment.

Preferred Qualifications:
Proficiency in additional languages.
Knowledge of global trade, finance, or experience working at a global fintech.
This position is open to all candidates.
 
Show more...
הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8798832
סגור
שירות זה פתוח ללקוחות VIP בלבד
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
02/08/2026
Location: Tel Aviv-Yafo
Job Type: Full Time
we are looking for an Associate Legal Counsel with extensive experience in Litigation to join the Business Development team.
RESPONSIBILITIES

Supporting the management of litigation matters involving the Group a, including working with external legal counsels across multiple jurisdictions;
Reviewing legal claims and court filings, analyzing litigation risks, and assisting in preparing the Group's position;
Coordinating with external law firms and advisors internationally in relation to ongoing legal proceedings;
Providing legal and regulatory support to the Group on various matters, including coordination with internal teams such as Compliance;
Participating in strategic business initiatives, including acquisitions, the establishment of new entities, and the expansion into additional jurisdictions;
Assisting in cross-functional projects involving regulatory, legal, and operational aspects of the Groups global activities;
Preparing management materials, internal analyses, and summaries for senior management.
Requirements:
Requirements
LL.B. degree from a leading university;
Qualified lawyer with 3+ years of experience, primarily in international and cross-border litigation, from a top-tier law firm;
Preference for candidates with prior in-house legal counsel experience at an international company.
Proven experience advising on international legal matters and representing foreign or multinational companies;
Strong analytical, drafting, and problem-solving skills, with the ability to work independently and manage multiple workstreams;
Excellent interpersonal and communication skills;
Fluent English, with excellent written and verbal communication;
Additional background in business-related fields, such as MBA, Economics, or Finance - an advantage.
This position is open to all candidates.
 
Show more...
הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8764147
סגור
שירות זה פתוח ללקוחות VIP בלבד
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for a Customer Success Manager to join our TLV team!
Our Customer Success Managers are the face of our company to our clients. Your goal is to learn as much as possible about our customers' needs and their business workflow. As a Customer Success Manager (CSM) for our Scale team, you will be expected to deliver value and ROI to a high-volume portfolio of our customers. Unlike a traditional relationship-led CSM role, this position runs on a structured, task-driven operating model: your day-to-day is organized around system-generated tasks, each following a defined playbook and SLA. You'll be expected to work this queue reliably and consistently across dozens of accounts at once, coordinating with Account Managers and other internal resources as needed, and hitting defined call-quality and productivity KPIs.
Working days are Monday-Friday, with in-office presence required three days per week at our TLV office.
Responsibilities:
Commercial responsibility for renewing and expanding your book of business
Work a queue of system-generated tasks, following the defined playbook and SLA for each
Own the renewal process end-to-end starting 6 months out: reviewing account health and usage, following a structured outreach cadence, and escalating on schedule when a renewal stalls
Drive adoption, manage risk, and identify growth opportunities across your portfolio, coordinating with Account Managers and other internal resources as needed
Analyze account-level data and portfolio-level trends to prioritize your queue by risk, renewal timing, and growth potential
Educate clients on how to best use our company's platform, aka "best practices"
Lead value-driven conversations with customers across calls and one-on-one demos
Maintain accurate, up-to-date records of account status, sentiment, and task progress in Salesforce
Demonstrate continuous value of our company's solutions by keeping high retention rates across your book.
Requirements:
3+ years of experience in a technical and customer-facing role, managing a high-volume portfolio of customers simultaneously
Measured on commercial results
Comfort working within a structured, task- and playbook-driven process, with the discipline to follow defined procedures and SLAs consistently across a large book of accounts
CRM fluency (Salesforce or equivalent) - comfortable managing a queue of automated, system-generated tasks and keeping records current
Understanding of IT infrastructures (Networks and Operating Systems), or interest and readiness to learn
Solid understanding of customer lifecycle stages
Ability to understand complex technology and explain it simply
Strong quantitative and analytical skills; ability to identify data trends across a large portfolio and prioritize accordingly
A proven record of retaining and growing multiple client relationships at volume, with a strong sense of urgency
Committed to customer satisfaction with a passion for customer success
Ability to work in a fast-paced, dynamic environment with shifting priorities
Superior organization and prioritization skills, with strong attention to detail
Self-motivated, detail-oriented, with strong communication and interpersonal skills
Problem-solver, resourceful, and independent.
This position is open to all candidates.
 
Show more...
הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8788808
סגור
שירות זה פתוח ללקוחות VIP בלבד
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
22/07/2026
Location: Tel Aviv-Yafo
Job Type: More than one
we are looking for a Director of Customer Success.
As the Director of Customer Success, you will lead our efforts in supporting customers as they transition from sales prospects to active, successful users of Ibex products. You will oversee customer deployments, manage long-term relationships, and ensure clients derive optimal value from our solutions.
Working closely with both internal and external stakeholders, you will drive project execution and customer satisfaction.
This is a high-impact, customer-facing role requiring exceptional communication skills, an analytical mindset, and a passion for navigating entrepreneurial healthcare environments.
Location: UK - Remote / IL - Hybrid
Travel: Up to 25%
Requirements:
At least 5 years of experience in Customer Success, Account Management, or related customer-facing roles within a SaaS company
Experience in the medical device, digital pathology, or healthcare software industry is a strong advantage.
At least 2 years of proven experience managing, scaling and mentoring a customer-facing team.
Fluency in German and English with excellent written and verbal communication skills is required.
Proven track record of managing enterprise customer relationships and driving customer retention and expansion.
Strong technical aptitude with the ability to understand and communicate complex product and workflow concepts.
Experience building or improving customer success processes, metrics, and operational frameworks.
Excellent interpersonal and stakeholder management skills, with the ability to collaborate effectively across teams and seniority levels.
This position is open to all candidates.
 
Show more...
הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8749427
סגור
שירות זה פתוח ללקוחות VIP בלבד
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
06/08/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for a Legal Counsel to build and lead the legal function from the ground up, partnering closely with leadership across all areas of the business in a fast-moving, high-growth environment.
Why Join us?
Develop the Legal Function: This is an opportunity to develop, lead, and scale the entire legal infrastructure, impacting how our global company operates.
Cross Department Impact: Act as the legal partner across the business, with direct involvement in high-level corporate activities including supporting M&A, fundraising, and core business transactions.
Mission-Driven Growth: Join a purpose-driven, fast-growing consumer subscription company that is actively enriching the lives of millions worldwide by making creative hobbies simple and fun.
Autonomy & Ownership: We operate with high autonomy, speed, and initiative, and value people who proactively create structure where none exists. You will take ownership of key legal domains and proactively drive critical initiatives.
Key Responsibilities
Commercial & Product Counsel:
al partner, providing pragmatic, business-oriented counsel to stakeholders across the company on commercial, product, and regulatory matters.
Partner closely with Product, Engineering, Marketing, and Business teams on launches, partnerships, and new initiatives.
Provide practical, business-oriented guidance that balances risk with speed and execution.
Risk, Compliance, & Governance:
Lead and implement internal processes to manage and mitigate potential risks related to privacy, data security, and insurance policies.
Strategic Transactions & Intellectual Property:
Support strategic corporate activities, including fundraising, M&A, and ongoing IP initiatives (trademark, patent, etc.).
Legal Operations & Infrastructure:
Build, improve, and scale legal processes, templates, and playbooks to support the companys rapid growth.
Identify and initiate opportunities for internal legal education, training, and knowledge sharing.
Take ownership of key legal domains, proactively driving initiatives and managing all engagement with outside counsel.
Requirements:
Required Experience & Skills
5+ years of post-bar commercial law experience from a leading law firm and/or in-house technology company.
Experience drafting and negotiating licensing and commercial agreements.
Hands-on experience advising on US and international privacy, data security, and compliance matters.
Proven track record in building and scaling legal infrastructure, processes, templates, and playbooks in a high-growth environment.
Experience managing corporate governance matters, including preparing board and shareholder resolutions and maintaining corporate records.
Highly effective collaborator and team player with excellent written and verbal communication skills (English and Hebrew - a must), known for being service-oriented and able to engage cross-functional team members.
Experience working with startups or high-growth technology companies is a strong advantage.
Experience working with music publishers, licensing agreements, or media/content-related commercial partnerships is a strong advantage.
This position is open to all candidates.
 
Show more...
הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8772059
סגור
שירות זה פתוח ללקוחות VIP בלבד
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
04/08/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are seeking a motivated and results-driven Business Development Manager to lead defense sales efforts in Israel. You will play a crucial role as part of our sales efforts and accelerating customer adoption of innovative Hardware & Software solutions.

Key Responsibilities:

Part of Israel business development team to deliver impactful product demos and presentations tailored to customer needs.
Define customized solutions that combine technologies with the client's infrastructure.
Lead PoCs, simulations, and trials to showcase value in addressing challenges.
Collaborate closely with Sales, Technical Operations, and Program Managers to capitalize on growth opportunities.
Conduct workshops and meetings to align solutions with customer goals.
RFP Assistance: Create technical content and proposals to address customer requirements effectively..
Monitor industry trends and competitor technologies to maintain a competitive edge.
Build trust and ensure customer satisfaction throughout the process
Requirements:
5+ years of experience in business development, with a strong advantage for candidates with experience in the defense industry
Experience in robotics, drones, and autonomy - hardware and software - strong advantage
Strong communication skills, with the ability to effectively convey technical information to a wide range of audiences, from technical experts to C-level executives, in various settings including field environments.
Strong understanding of proposal development, including pricing (P&L)
Proven Experience with support sales teams by providing technical expertise, handling customer technical inquiries, and contributing to the overall sales cycle.
proven ability to writhe technical presentations, requirements documents, and responding to RFPs
Ability to analyze complex customer requirements and create innovative, tailored solutions that address business needs while highlighting the value of technologies.
Being able to connect with a wide variety of people and build strong relationships
Strong team player, able to work collaboratively with operation, product, engineering, and customer success teams to drive results.
Proven ability to prioritize tasks, manage time efficiently, and balance multiple leads or prospects, including setting and meeting sales goals.
Experience in presentations, whether in person, over the phone or online. Presenting information in a clear and safe manner, and making the product or service stand out.
Bachelor's Degree required; MBA or equivalent is a plus
Fluent in English written and spoken.
This position is open to all candidates.
 
Show more...
הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8768174
סגור
שירות זה פתוח ללקוחות VIP בלבד
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
21/07/2026
Location: Tel Aviv-Yafo
Job Type: Full Time
We Are more than a Professional Services firm, we are a community of people driven by impact. As a leading firm providing Audit, Tax, and Advisory services, and part of one of the worlds largest global networks, we work with the most influential organizations in the market, combining deep expertise, innovation, and advanced technology. We are guided by integrity, responsibility, and forward thinking in everything we do. Our people are at the center, with space to lead, grow, and build meaningful careers in a collaborative environment that connects personal success with real value for business and society.
Job Description: Working within a consulting team specializing in supporting insurance companies in implementing regulatory and supervisory requirements, combining business, financial, and technological aspects. Key Responsibilities:
* Participation in large-scale and diverse consulting and audit projects, including consulting in the fields of information systems and finance
* Mapping regulatory requirements and translating them into technological and organizational solutions
* Defining procedures and controls in the areas of cybersecurity, authorizations, business continuity, and IT
* Writing risk management reports, policy documents, and regulatory position papers
* Working with both internal and external interfaces - regulation, legal, operations, and IT
Requirements:
* Bachelors degree in Economics / Accounting / Law / Business Administration - mandatory
* Prior experience in regulatory, financial, or technological consulting within financial institutions - mandatory
* Familiarity with financial regulations: SOX/ISOX, Capital Market Authority, FINRA, SEC - advantage
* Experience working with technological interfaces (IT, cybersecurity, data Governance) - advantage
* High proficiency in Hebrew and English, including professional and clear writing of reports and procedures
* High proficiency in Office applications
* Systemic thinking alongside attention to detail
* Ability to work independently and manage complex interfaces
* Ability to manage multiple tasks simultaneously while maintaining high standards
* Critical thinking, thoroughness, and fast learning ability
* Excellent interpersonal communication skills and ability to lead processes with clients The position is open to all candidates. We support diversity and view it as a strength and a driver of growth and learning. We are committed to inclusion and empower both women and men.
This position is open to all candidates.
 
Show more...
הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8747840
סגור
שירות זה פתוח ללקוחות VIP בלבד
סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
06/08/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
Come shape the future of privacy & AI governance.
Were building a new way to make it work - autonomous, continuous, and aligned with how modern businesses actually operate.
We are looking for a Customer-focused professional who thrives in dynamic, fast-paced environments. Motivated and self-driven, with strong communication skills and a proven ability to collaborate with global teams. Methodical and detail-oriented, with a track record of identifying challenges and delivering effective solutions while engaging with customers. Passionate about technology and its power to enhance lives. Brings 3 years of experience in support, customer care, or technical account management within a B2B SaaS company.
Native English speaker who is willing to work Mon-Fri and accommodate our customers working hours.
You will:
Onboard customers end-to-end while owning the relationship, project management, product training, and best practices.
Provide guidance, support, and technical solutions to our users questions - owning product adoption and product best practice consultancy leading to maximal value.
Communicate with our strategic customers and meeting the High-end customers face-to-face.
Develop expertise in our product and stay up to date on new features and improvements.
Analyze user behavior and feedback and take proactive action to optimize relationship and value realization.
Work to improve the quality of our strategy, processes, tools, and customer journey by identifying knowledge gaps or areas for improvement and taking an independent approach to optimize them.
Develop and maintain positive customer relations and satisfaction, achieving a trusted advisor role.
Proactively lead and identify renewal/expansion promoting opportunities and passionately push them forward.
Requirements:
5+ years of experience managing Mid-Market and Enterprise customers in a B2B SaaS environment, with a strong track record in onboarding, relationship management, and project execution.
Proven ability to lead customers through the full lifecycle-from onboarding to expansion-anchored in a deep understanding of each customers desired business outcomes and building clear success plans to achieve them.
Skilled in relationship mapping across multiple stakeholders, including technical teams, champions, and executive sponsors, ensuring alignment and long-term customer health.
Strong organizational and project management abilities, with experience driving cross-functional collaboration to meet customer goals.
Excellent communication skills-both written and verbal-with the ability to tailor messaging to different audiences and foster trust and transparency.
Confident leading strategic conversations, business reviews, and escalation handling with global customers.
(Optional. Advantage) High-level understanding of privacy regulations such as GDPR, CCPA, and the ability to translate compliance requirements into actionable steps for customers.
Proactive and resourceful-comfortable operating in fast-paced, dynamic environments with evolving customer needs and priorities.
This position is open to all candidates.
 
Show more...
הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8772103
סגור
שירות זה פתוח ללקוחות VIP בלבד