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As a Customer Success Account Manager (CSAM), you will serve as a trusted advisor to enterprise customers, helping them realize business value from their Microsoft technology investments. You will lead customer engagement strategies focused on cloud adoption, digital transformation, AI innovation, operational excellence, and business outcomes. The CSAM partners closely with customer executives, technical stakeholders, sales teams, solution specialists, and partners to accelerate solution deployment, increase consumption, and identify opportunities for expansion. This role combines customer success leadership, strategic account management, and business growth responsibilities, ensuring customers achieve measurable value while advancing their cloud transformation journey.


Responsibilities

Customer Success Leadership
Build and maintain trusted relationships with customer executives and key stakeholders.
Develop and execute Customer Success Plans aligned to customer business priorities.
Drive adoption, usage growth, and business value realization across Microsoft cloud solutions.
Lead executive business reviews and strategic customer engagements.
Proactively identify risks and develop mitigation plans to support customer success.

Cloud Transformation & Business Outcomes
Help customers accelerate their cloud, security, data, AI, and workplace transformation initiatives.
Ensure successful deployment, adoption, and long-term realization of solution value.
Connect business objectives with technology capabilities to drive measurable outcomes.
Advocate for customer needs and influence internal teams to deliver exceptional customer experiences.

Growth & Pipeline Accountability
Identify expansion opportunities through customer engagement, adoption insights, and business planning discussions.
Partner with sales teams to develop and accelerate cloud growth opportunities.
Contribute to pipeline generation by uncovering new business needs, transformation initiatives, and innovation opportunities.
Align customer success strategies with broader account growth plans.
Support opportunity progression from business value discussions through solution adoption and expansion.

Cross-Functional Collaboration
Coordinate resources across sales, technical, consulting, support, and partner teams.
Drive alignment between customer priorities and Microsoft solution strategies.
Foster a collaborative environment focused on customer outcomes and long-term growth.

Our Evergreen Sales Account Manager position offers continuous opportunities for enthusiastic and motivated professionals to join us in the future. It is not tied to a specific vacancy, but it enables us to get to know you and stay in touch, so that when a new opportunity arises, you could be among the first people we reach out to. Israel and Romania are growing significantly - we'd love you to join our strong team!

If youre interested in working at us, please apply, and we will get in touch.

What You Will be Doing

Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed

As Strategic Account Executive for Defense, you will lead our business relationship with a portfolio of Israel's most strategic defense customers. You will work directly with executive decision makers, lead a cross-functional team of sales, technical, and services professionals, and shape multi-year technology roadmaps in an environment where trust, discretion, and technical depth matter as much as commercial acumen.

Responsibilities
Own the account strategy. Define and execute a multi-year strategy for your accounts, anchored in each customer's mission and business outcomes. Own the account plan, revenue targets, and executive relationship map.
Build executive relationships. Establish and sustain trusted advisor relationships with senior leadership across the defense sector, and represent the customer's interests within us.
Own the pipeline end to end. Drive pipeline generation, qualification, forecast accuracy, and win rates. Lead a virtual team spanning solution sales, technical specialists, professional services, and partners to build and close complex opportunities.
Drive cloud, AI, and security adoption. Lead strategic conversations on AI, data, and cybersecurity, and translate them into committed technology programs with measurable business impact and sustained platform growth.
Lead complex commercial negotiations. Own large-scale enterprise agreements, contract renewals, and multi-year commitments - structuring deals with commercial rigor and securing executive sponsorship on both sides.
Operate with discipline and integrity. Maintain accurate pipeline and forecast data in CRM, and operate in full compliance with corporate governance, export control, and public sector procurement requirements - a critical requirement in the defense environment.
Keep growing. Continuously develop your commercial and technical expertise, adopt AI-based sales tools, and raise the bar for deal quality across the team.

As a CSAM, you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their business value across our Digital Cloud platforms. By leveraging your business acumen, industry perspectives, customer knowledge, and technical expertise you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer outcomes. Check out the CSAM role in the Customer Success Unit at Microsoft! Be ready to make impact! This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise.

we are a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries.
The Account Manager is a key player responsible for nurturing and growing client relationships within our enterprise-level accounts. Collaborating with the Account Management Regional Lead, you'll drive revenue generation, manage partnerships, and contribute to RFPs. The ideal candidate leverages AI-powered workflows and automations to enhance customer engagement, streamline account management activities, and improve operational efficiency.
Responsibilities:
Build and maintain strong client relationships by understanding their unique needs and objectives, managing overall partnerships, and addressing escalations with internal teams to ensure SLAs are met.
Drive revenue growth by identifying opportunities for upselling and cross-selling within client accounts. Collaborate with the Regional Lead and internal teams to develop and execute amendments supporting new solutions.
Ensure exceptional service delivery by meeting and exceeding client expectations, promptly addressing and resolving issues, and conducting regular partnership calls to understand clients' business needs and future plans.
Collaborate with the Regional Lead and stakeholders to support RFPs and RFIs, contributing to the development of compelling proposals showcasing the company's value proposition, and participating in RFP interviews with the Sales team.
Strive to achieve individual and team KPIs as defined by the organization, continuously monitor progress, and take corrective actions when necessary. Ensure alignment with the Service Delivery team and address issues proactively.
Optimize client interactions and sales strategies by utilizing playbooks and processes. Provide valuable feedback and suggestions for process improvements based on real-world client experiences.
Leverage AI-powered workflows and no/low-code automations to streamline account planning, customer communications, reporting, opportunity identification, and account management processes, improving both team efficiency and customer experience.

The Ministry of Defence Account Manager is responsible for managing and growing strategic relationships with MoD stakeholders, ensuring the successful delivery of contracted services and solutions. The role acts as the primary interface between and MoD customers, aligning operational delivery, commercial performance, and long-term account strategy while ensuring compliance with defence, security, and regulatory requirements.

Key Responsibilities

Account Management & Stakeholder Engagement

Serve as the primary point of contact for Ministry of Defence customers and key stakeholders
Build and maintain strong, trusted relationships across MoD departments, project teams, and senior leadership
Understand MoD priorities, capability gaps, and future programmes to support long-term account planning
Manage MoD contracts throughout their lifecycle, ensuring delivery against scope, cost, quality, and schedule
Lead contract reviews, performance reporting, and governance meetings
Ensure compliance with contractual obligations, defence regulations, and security requirements
Support pricing, bid submissions, renewals, and contract variations
Security clearance level 1/2

Role Overview:
Joining our team in Israel, helping our customers have a unique customer experience.
Serve as the main point of contact for our customers throughout their journey at our company.
Post-booking support according to customers needs.
Support during the trip to give a great customer experience.
Represent the voice of the customer and influence product development roadmap.
Rotating Shift Work Schedule, including weekends.

Were looking for an energetic RTB CSM, a highly motivated, self-starter who is passionate about the AdTech ecosystem and is eager to grow and shape our strategy and future. Come and join our leading, technological Programmatic team!
Great opportunity to join one of our most technological and dynamic departments!
Responsibilities

Serve as the primary point of contact for Supply and Demand partners.
Ensure Mars exceeds partner expectations through regular check-ins and relationship management.
Conduct performance analyses, providing insights to optimize campaigns.
Manage cross-functional projects with internal teams to ensure smooth execution.
Act as a programmatic specialist, advising partners on industry trends and best practices.
Attend industry events to stay updated and strengthen relationships.
Monitor and report on key performance indicators (KPIs) to meet or exceed targets.
Proactively identify opportunities to grow partnerships and drive revenue.

we are looking for a Founding Enterprise Account Executive (US market)
What you'll own

Close new-logo enterprise deals in the US, from first call to signature.
Run full-cycle discovery, demo, business case, security review, and negotiation.
Sell into and around Salesforce field-sales orgs - the whole value prop is Salesforce-shaped.
Multi-thread across the buying committee: VP Sales, Sales Ops, RevOps, IT/Security, procurement, finance.
Build the repeatable motion - objection library, deal stages, MEDDIC discipline - alongside the CRO.
Keep your own CRM clean. (Yes, we hear the irony.)
Partner closely with Product and Customer Success to shape customer feedback into product improvements.
Build executive relationships with senior stakeholders across customer organizations.