לוח משרות דרושים תמיכה טכנית - מחשבים ורשתות

We are seeking an IT Hardware Support Specialist!
* Provide troubleshooting and resolution for hardware-related issues.
* Deliver support and solutions בתחום printing systems and devices.
* Set up, maintain, and support multimedia-equipped meeting and conference rooms.
* Install, configure, and maintain end-user hardware equipment.

Our consolidated platform and services address the needs of enterprises by improving security and reducing TCO, while simultaneously building trust between AppSec, developers, and CISOs. At our company, we believe its not just about finding risk but remediating it across the entire application footprint and software supply chain with one seamless process for all relevant stakeholders.
We are honored to serve more than 1,800 customers, which includes 40 percent of all Fortune 100 companies, including Siemens, Airbus, Salesforce, Stellantis, Adidas, Wal-Mart, and Sanofi.
What are we looking for?
We are seeking an experienced IT Help Desk/System to join our team. The ideal candidate will have at least 3 years of experience providing IT support and troubleshooting technical issues across Windows OS, MacOS, and Okta. You will be responsible for diagnosing and resolving IT-related issues, ensuring smooth operation of our systems, and providing excellent technical support to end-users.
How will you make an impact?
Provide first-line support to employees for hardware, software, and network-related issues.
Diagnose and resolve technical problems related to Windows OS, MacOS, and Okta.
Install, configure, and maintain computer systems and applications.
Ensure security and data privacy compliance across all IT operations.
Manage and support user accounts, access permissions, and authentication processes.
Maintain IT documentation, including troubleshooting steps and solutions.
Communicate effectively with team members and end-users to resolve issues efficiently.
Stay updated with the latest IT security threats and best practices.

Hashavim 360 is a leading fintech information provider, delivering digital solutions in labor law, taxation, finance, welfare, and pensions. We are looking for a Technical Support Specialist to deliver advanced assistance for our software products
Key Responsibilities: Investigate and resolve second-level technical incidents Perform in-depth troubleshooting and identify underlying issues Support customers through phone, email, and other communication channels Work with R&D and engineering teams on system-level problems

We are seeking a Technical Support Specialist!
What Youll Do:
* Provide phone-based Technical Support to thousands of internal users.
* Resolve complex issues involving internal software systems, hardware, and peripheral equipment.
* Utilize remote control tools to diagnose and fix technical problems.
* Lead and instruct users on system operations and best practices. Location: Tel Aviv.

Provide Technical Support to the companys customers through phone and digital channels (chat / email / ticketing system ). Handle technical issues, operate systems, guide users, and deliver professional and courteous solutions while meeting service goals and response time SLAs.
Responsibilities:
Provide phone and digital support to company customers Diagnose and resolve technical issues at various levels Guide and train users on systems and services Document support requests in CRM / helpdesk systems Collaborate with internal teams to resolve complex issues Comply with service procedures, quality standards, and response times

We are seeking for a Customer Support Specialist, to join the Support team and provide world-class support to our customers.

As a Customer Support Specialist, you will:

Provide fast, professional, and personal support to customers worldwide
Work on a ticket system and communicate with the customers via emails, phone calls, and video calls
Provide application support on platform, mainly on configurations and integrations with other CRM platforms
Do troubleshooting and ensure each ticket has been solved
Make the customer satisfied with the solution and support provided