Supersonic is seeking a proactive and Senior Technical Operations Manager to join one of our puzzle game studios.
In this role, youll partner closely with Product and Monetization to ensure the end-to-end execution of in-game events, promotions, and live A/B tests. Youll own the technical setup and operational workflows that power Events & Promotions at scale.
What you'll be doing
Operate monetization and product activities through the games back-end/back-office tools: configure promotions, features, set pricing schemes, and define player segments
Ensure smooth delivery of all promotions, events, and live experiments
Configure and launch campaigns in back-office systems, including asset management and pricing setup
Lead weekly A/B test planning and coordinate with Economy, Product, Monetization, and QA to meet timelines
Collaborate with QA to validate that campaign configurations function correctly in live builds
Track live test performance daily; surface issues and opportunities, and apply quick optimizations to hit KPIs
Maintain high availability for emergency troubleshooting and backend fixes during off-hours/weekends to ensure 24/7 game stability.
Provide feedback on the internal LiveOps platform regarding business needs, technical requests, and new feature requirements.
Requirements: You have 2+ years experience in a technical role in the gaming industry - a must
Hands-on experience working with back-office and game configuration tools
Passion for games
Background in hyper-casual/casual games
Bachelors degree in Industrial Engineering or a related field
Proficiency in English, both spoken and written
High technical proficiency; comfortable working across multiple tools and platforms at once
Excellent troubleshooting and problem-solving abilities
Strong project management and cross-functional communication; able to align stakeholders and move fast
Collaborative team player with strong interpersonal skills, willing to go the extra mile to help the team succeed
Additional information
Relocation support is not available for this position
Work visa/immigration sponsorship is not available for this position.
This position is open to all candidates.