לוח משרות דרושים נציג שירות לקוחות לדוברי אנגלית

Required Client Satisfaction Junior
Are you passionate about ensuring customer satisfaction and building strong client relationships? we are an international company specializing in blockchain forensic investigations and financial dispute services. We maintain a fast-paced, professional, and friendly office located off Route 38 close to Beit Shemesh and Route 1 and wed love for you to join our team as a Client Satisfaction Junior. 
Location: Beit Shemesh
Type: Full-time
Responsibilities:
Assist as a point of contact for clients, addressing inquiries and concerns promptly and professionally.
Utilize excellent communication skills to interact with clients via phone, email, and social media platforms.
Assist in managing customer relationships to ensure high levels of satisfaction and retention.
Collaborate with the team to identify opportunities for improving client experiences and processes.
Utilize Windows and database systems efficiently to maintain accurate client records and documentation.
Why Join Us?
Opportunity to work in a dynamic and growing industry with a leading company.
Collaborative and supportive team environment.
Competitive salary and benefits package.
Opportunities for career growth and development.
If you are a motivated individual with a passion for delivering excellent customer service and are excited about joining a fast-paced team, we want to hear from you! Apply now to become a part of our dedicated team.
To apply, please submit your resume and cover letter detailing your relevant experience and why you are interested in this position.

We're growing fast and looking for a talented Customer Experience Representative to join us in our journey.

Responsibilities and Duties:

Training customers to use the company's application.

Preparation of reports in accordance with management requirements.

Constant improvement and streamlining of the service to the.

company's customers in the branch.

Providing service to customers from diverse communities.

As a Community Associate, youll work closely with new and existing customers, solving problems for them and making sure they have everything they need.
Were looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:
A good communicator, with the ability to build strong professional relationships and empathise with peoples needs
Happy taking ownership of problems and finding ways to solve them
Positive, enthusiastic and able to adapt to fast-changing situations
Confident using MS Office and other basic IT packages