לוח משרות דרושים Help Desk - מחשבים ורשתות, לחיפוש זה נמצאו 251 משרות

We're seeking a skilled, customer-oriented IT Ops / Helpdesk Specialist to join our IT team. In this role, you will be the first point of contact for employees seeking technical assistance, providing hands-on support across a wide range of systems, applications, and devices. You will play a key role in ensuring smooth daily operations, maintaining productivity across the organization, and delivering an excellent end-user experience.
In this role you will gain exposure to modern IT tools, automation, and cutting-edge technologies, as well as a chance to make a real impact on the daily experience of every employee in the company.
Responsibilities
Provide tier 1 service desk support and tier 2 technical support to end-users across Windows and macOS environments, both on-site and remotely.
Manage user accounts, access, and authentication via Okta and Microsoft Entra ID (creation, modification, policies, MFA, SSO).
Administer and support SaaS applications, including user provisioning, license management, permissions, and app assignments.
Own and execute the employee on-boarding and off-boarding processes, including device preparation, account setup, access provisioning, and secure deprovisioning.
Support and troubleshoot hardware and peripherals, including laptops, monitors, printers, conference room equipment, headsets, and mobile devices.
Administer and support Microsoft Office 365 applications and Google Workspace (Gmail, Drive, Calendar, Meet) at a basic admin level.
Diagnose and resolve hardware, software, network, and connectivity issues in a timely manner.
Track and manage support tickets through the helpdesk system, ensuring SLAs are met and end-users are kept informed.
Collaborate with InfoSec and IT Operations on security best practices, patching, endpoint protection, and compliance requirements.
Contribute to IT projects, automation initiatives, and process improvements.

We're looking for a hands-on IT Specialist to join our fast-paced team. The role includes maintaining local and cloud infrastructure (including AWS and local training servers), supporting employees, and managing IT assets and systems.
Responsibilities
Provide technical support for employees (hardware, software, and network issues - onsite and remote).
Prepare laptops and accounts for new hires, including system access, email setup, and HID cards.
Monitor and support local servers, AWS infrastructure, and network equipment.
Maintain office equipment (printers, webcams, conference systems) and ensure meeting rooms function properly.
Handle security camera systems and server room alerts (e.g., temperature anomalies).
Track, document, and manage IT inventory across offices and storage locations.
Conduct basic security and IT onboarding training for employees.

Junior IT Support (Part-Time / Hourly Location and Employment Type: Jerusalem (on-site, 2-3 days per week). Flexible part-time schedule of approximately 20 hours per week, with a guaranteed minimum of 10 hours weekly.
Compensation: Hourly rate: 60-70 per hour (depending on experience and qualifications).
Position Overview our company is seeking a motivated and service-oriented Junior IT Support person to support our IT team on a part-time basis. The candidate will provide hands-on Technical Support to end users, assist with configuring and deploying new systems, and troubleshoot hardware and software issues. This role is well-suited to someone with strong technical aptitude, excellent problem-solving skills, and a customer-focused mindset. We are looking for experienced candidates.
Responsibilities:
* Provide first-line IT support for hardware, software, and connectivity issues.
* Configure and maintain new laptops, mobile devices, and peripheral equipment.
* Troubleshoot and resolve issues in Windows and macOS environments.
* Log, track, and update support requests using the organization's ticketing system.
* Assist with user account setup, access requests, and basic system admin tasks.