דרושים AP

We are seeking a dedicated and enthusiastic CSM to join our team. The ideal candidate will be responsible for providing exceptional service to our customers, addressing inquiries, and resolving issues efficiently. 
This role requires strong communication skills and the ability to analyze customer needs while maintaining a positive attitude.

Responsibilities:
- Respond promptly to customer inquiries via phone or email.
- Analyze customer issues and provide effective solutions or escalate as necessary.
- Perform data entry tasks to maintain accurate customer records.
- Conduct outbound calling to follow up on customer feedback or promote services.
- Collaborate with team members to improve service delivery and customer satisfaction.
- Maintain a professional demeanor while handling challenging situations.
- Utilize office software and tools to manage customer interactions
effectively

AccuPOS is a leading global Point of Sale (POS) solution provider with a strong presence in the United States, Canada, and Israel.
Founded in 1999, AccuPOS delivers innovative, reliable, and scalable POS integrations that empower businesses across multiple industries to streamline operations and drive growth.
We are looking for a leading software engineer with at least 7 years in design and development of both local and web based applications. Write, test, debug, and maintains code for software applications and systems using Java, JavaScript, html, CSS etc.



Work will be preformed from our Herzelia Pituach offices Sunday through Thursday 9:00-18:00.