דרושים » מערכות מידע » CRM Dynamics system Analyst

abra SAP department is seeking an SAP Finance Project Manager. We are looking for a skilled SAP Finance Project Manager to lead ERP-based finance solutions end-to-end — from understanding business needs to delivering and improving systems in production. This role sits at the intersection of Finance and IT and requires strong SAP finance knowledge, ERP systems understanding, and proven project and stakeholder management experience. A full-time, hybrid position, based in the Central District of Israel. ?Key Responsibilities:
* Lead end-to-end SAP finance projects, including planning, delivery, testing (UAT), and go-live
* Gather, analyze, and define business and functional requirements and perform systems and business process analysis
* Prepare and maintain functional and technical specification documents
* Define and document ERP integrations and technical interfaces while collaborating with ERP, BI, Data, and Integration teams
* Drive automation initiatives and improve SAP-based financial processes
* Manage external vendors and internal stakeholders throughout project execution
* Ensure compliance with information security, documentation, and change control standards

abra SAP Department is seeking for an SAP CRM Consultant. We are looking for a skilled SAP CRM Functional Consultant with strong business understanding and hands-on implementation capabilities to join the Digital & CRM domain in a leading retail and energy organization. The role focuses on implementing, configuring, and supporting SAP CRM On-Premise solutions while working in a complex, enterprise-scale environment that impacts large-scale customer experience and digital journeys. This role requires strong functional SAP CRM expertise, proven ability to lead end-to-end processes, and the capability to translate business needs into system solutions, specifications, and actionable deliverables across multiple stakeholders. A full-time position, based in the Sharon area, Israel. Key Responsibilities:
* Implement and maintain SAP CRM On-Premise solutions in alignment with business requirements
* Analyze and define end-to-end business processes across customer service, sales, and digital CRM journeys
* Lead projects and tasks from requirements gathering through design, implementation, and production rollout
* Write functional specifications and work closely with development, integration, QA, BI, and infrastructure teams
* Provide ongoing production support, troubleshooting, and resolution of system issues
* Work with multiple internal stakeholders and external system interfaces
* Support and guide users while ensuring system stability and continuous improvement
* Drive process optimization and business efficiency initiatives across CRM domains

abra is seeking a Dynamics 365 Developer to join its CRM Division. The role involves developing advanced CRM solutions for enterprise clients, participating in complex implementation projects, and delivering scalable, high-quality systems aligned with business needs. Responsibilities
* Design and develop custom solutions on Microsoft Dynamics 365 / CRM
* Develop PCF Controls and client-side components using JavaScript / TypeScript
* Implement plugins and custom workflows using C# / .NET
* Build and maintain integrations with external systems using Web API / REST / OData
* Work within Managed Solutions environments
* Take part in large-scale, complex CRM implementation projects
* Collaborate with cross-functional teams to translate business needs into technical solutions
* Utilize Azure services such as Functions, Logic Apps, and Service Bus
* Manage code and deployments using Azure DevOps and Git

Our growing Data department is looking for a CRM and Retention Data Analyst.
We are looking for a highly motivated individual who is sharp, autodidactic, and collaborative.
You will deep dive into data, analyze patterns, identify trends, define, and develop KPIs and other measurement tools. Provide insights into the performance of our retention team.
Responsibilities:
Support of ongoing analytical needs of the CRM and Retention team
Analyze effectiveness and performance across multiple channels (Emails, SMS, Push, etc), providing actionable insight for data-led optimization
Translate business questions into data analyses and clear insights
Identify trends, opportunities, and areas for improvement, and provide data-driven recommendations
Design, analyze, and evaluate tests and experiments
Work with large and complex datasets to support strategic and operational decisions
Combine data from multiple sources to create a complete view of user behavior
Build and maintain reporting and dashboards using SQL and BI tools
Partner with cross-functional teams to ensure data is used effectively in decision-making
The position is in Ramat HaHayal, Tel Aviv.

We are looking for a hands-on professional who will take ownership of customer-facing AI solutions, become a central point of contact for key customers, and work closely with our product and AI development efforts.
This is a cross-functional role with real impact on how the company operates and grows over the coming years.
Responsibilities:
Own and manage ongoing relationships with customers, gradually taking on a central Customer Success role
Analyze complex business needs and translate them into CRM and AI-based solutions
Define and design AI agents, automated processes, and advanced workflows
Lead and support solution implementation with customers, including hands-on involvement when needed
Work closely with development and implementation teams
Identify problems, propose solutions, and take full ownership from definition through execution
Continuously improve internal workflows and delivery processes using AI.

We are currently looking for an MES Expert (m/f/d) to join our talented Opcenter services team in Israel.
In this role you will be responsible for designing, developing, implementing, and supporting our MES Product, Opcenter. You will have the opportunity to work on some of the largest MES projects in the region, often within regulated environments.
We are happy to train you up in our market-leading MES product.
A security classification is required for this position. Candidates with a valid, existing security classification are preferred.
This role can be based Airport City, Israel. Hybrid working is available, but you must be willing to travel to our customer sites.
How will you shape the world of tomorrow? Digitally and with a future-oriented mindset!
Participate in large MES implementation projects for the Israeli customers
Understand the goals of the project workstream to which you are assigned, the breakdown of project tasks, and be able to explain the workstreams' relationship to the overall solution
Configuration and implementation of end-to-end MES solutions
Testing, data migration, production, and postproduction support
Support knowledge transfer (deliver training courses, user guides, coaching of MES key users)
Support the documentation and development of standard methodologies and the further development of our knowledge base
Ensure solution implementation with special consideration of the surrounding MES and ERP landscape as well as production/quality processes
Acting as part of a Consulting Services team, work productively with Consultants, Architects, Project Managers, and other internal & external interfaces to ensure that the customer succeeds in their objectives
Be a technical trusted advisor to a customer and implement customer requirements to introduce or further develop innovative and integrated MES solutions in production, quality, and compliance management.

Were looking for an experienced CRM Project Manager (Freelance) to lead a critical, cross-functional initiative: selecting and implementing a CRM system for our B2C product.
This is a high-impact, end-to-end role for someone who can take full ownership, from mapping needs and defining the strategy, through solution evaluation, to hands-on implementation and adoption across the organization.
This is a 6-month engagement at 75% capacity, suited for an independent consultant or freelancer.
What Youll Do:
Own the CRM project E2E - from discovery to full implementation
Map current workflows, needs, and pain points across teams (CE, Growth, Ops, Finance, BIC, ETC.)
Define a CRM strategy aligned with business goals and the customer lifecycle
Evaluate build vs. buy approaches (internal development vs. external platforms)
Research, assess, and recommend CRM solutions and vendors
Design system architecture, data structures, and cross-team processes
Lead implementation, including integrations with existing tools and systems
Drive alignment across stakeholders and ensure cross-functional collaboration
Lead rollout, onboarding, and ensure strong adoption across teams
Establish best practices and documentation, and lead a structured handover to internal ownership for ongoing maintenance

We are looking for an experienced Division Manager to lead the companys ERP domain, combining business vision, technological understanding, and strong leadership capabilities. The role includes strategic and professional management of the division, leading project teams, and working closely with enterprise clients. Responsibilities:
* Manage all division activities and lead complex projects
* Lead and manage professional teams, including Project Managers, Implementers, and Developers
* Own strategic customer relationships from requirements gathering through delivery
* Manage budget, profitability, and customer satisfaction
* Drive innovation, processes, and technological integrations

we are looking for a Oracle Business Application Analyst - Logistics module.
This role is designed for experienced Team leader who have worked extensively with Oracle ERP and are ready to transition into the implementation and business applications domain.
Serve as the IT focal point for Oracle Fusion (Logistics & Procurement modules), leveraging your operational planning background
Take ownership of key logistics modules within the ERP and related systems
Translate business and planning requirements into system configurations and enhancements
Lead characterization and implementation of process improvements, aligned with existing operational flows
Support the design and implementation of new logistics and supply chain processes within Oracle
Write functional and technical design documents
Perform testing (SIT/UAT) for new developments and system enhancements
Deliver system training to new users and provide ongoing enablement to global teams
Provide daily support to system users across HQ and production sites
Monitor, control, and support interfaces between Oracle and other organizational systems