דרושים » מערכות מידע » CRM Dynamics system Analyst

we are Hiring a Dynamics 365 Systems Analyst for our CRM Division. We are looking for a Dynamics 365 Systems Analyst to join our CRM Division. The role involves gathering and analyzing business requirements, translating them into system solutions, and supporting the implementation of Dynamics 365 CRM projects for leading clients.Responsibilities
* Analyze business requirements and translate them into Dynamics 365 solutions.
* Work closely with end users and business stakeholders to gather, document, and refine requirements.
* Write functional specification documents and support implementation processes.
* Collaborate with development, QA, and implementation teams throughout the project lifecycle.
* Support projects from requirements gathering through deployment and go-live.

abra SAP department is seeking an SAP Finance Project Manager. We are looking for a skilled SAP Finance Project Manager to lead ERP-based finance solutions end-to-end — from understanding business needs to delivering and improving systems in production. This role sits at the intersection of Finance and IT and requires strong SAP finance knowledge, ERP systems understanding, and proven project and stakeholder management experience. A full-time, hybrid position, based in the Central District of Israel. ?Key Responsibilities:
* Lead end-to-end SAP finance projects, including planning, delivery, testing (UAT), and go-live
* Gather, analyze, and define business and functional requirements and perform systems and business process analysis
* Prepare and maintain functional and technical specification documents
* Define and document ERP integrations and technical interfaces while collaborating with ERP, BI, Data, and Integration teams
* Drive automation initiatives and improve SAP-based financial processes
* Manage external vendors and internal stakeholders throughout project execution
* Ensure compliance with information security, documentation, and change control standards

CRM Project Manager (Salesforce) abra Technologies delivers end-to-end technology solutions across software, cloud, data, cybersecurity, and digital transformation. With over 1,000 experts and strategic partnerships with leading global providers such as Microsoft, SAP, AWS, and Salesforce, we support organizations across fintech, defense, healthcare, automotive, and e-commerce. We bridge technology and business goals by delivering scalable, tailored solutions that drive innovation and measurable impact. Our DNA combines people, processes, and technology to create real value for our clients. Want to grow your skills and career? Join us! About the Role abra is seeking an experienced CRM Project Manager with hands-on Salesforce experience to lead Salesforce projects from business requirements through implementation and production. This role is ideal for someone who can independently drive projects, lead business and technical stakeholders, write functional specifications, and ensure successful delivery from end to end. Full-time position based in the Southern / Shfela area, Israel. Key Responsibilities
* Lead Salesforce CRM projects from business requirements through implementation and go-live.
* Gather and analyze business requirements together with business stakeholders.
* Write business and functional specification documents.
* Translate business needs into scalable Salesforce solutions.
* Work closely with Salesforce Administrators, Developers, QA teams, and business users.
* Manage project scope, timelines, priorities, risks, and delivery quality.
* Drive cross-functional teams and ensure successful end-to-end delivery.
* Lead user acceptance activities and support production deployments.

abra SAP Department is seeking for an SAP CRM Consultant. We are looking for a skilled SAP CRM Functional Consultant with strong business understanding and hands-on implementation capabilities to join the Digital & CRM domain in a leading retail and energy organization. The role focuses on implementing, configuring, and supporting SAP CRM On-Premise solutions while working in a complex, enterprise-scale environment that impacts large-scale customer experience and digital journeys. This role requires strong functional SAP CRM expertise, proven ability to lead end-to-end processes, and the capability to translate business needs into system solutions, specifications, and actionable deliverables across multiple stakeholders. A full-time position, based in the Sharon area, Israel. Key Responsibilities:
* Implement and maintain SAP CRM On-Premise solutions in alignment with business requirements
* Analyze and define end-to-end business processes across customer service, sales, and digital CRM journeys
* Lead projects and tasks from requirements gathering through design, implementation, and production rollout
* Write functional specifications and work closely with development, integration, QA, BI, and infrastructure teams
* Provide ongoing production support, troubleshooting, and resolution of system issues
* Work with multiple internal stakeholders and external system interfaces
* Support and guide users while ensuring system stability and continuous improvement
* Drive process optimization and business efficiency initiatives across CRM domains

The role involves developing advanced CRM solutions for enterprise clients, participating in complex implementation projects, and delivering scalable, high-quality systems aligned with business needs. Responsibilities
* Design and develop custom solutions on Microsoft Dynamics 365 / CRM
* Develop PCF Controls and client-side components using JavaScript / TypeScript
* Implement plugins and custom workflows using C # /.NET
* Build and maintain integrations with external systems using Web API / REST / OData
* Work within Managed Solutions environments
* Take part in large-scale, complex CRM implementation projects
* Collaborate with cross-functional teams to translate business needs into technical solutions
* Utilize Azure services such as Functions, Logic Apps, and Service Bus
* Manage code and deployments using Azure DevOps and Git

Were looking for a Microsoft Dynamics 365 CRM Administrator to lead the implementation and evolution of our Microsoft ecosystem, ensuring smooth operations, scalability, and top-tier user experience across departments. In this critical role, youll design and administer our Dynamics 365 CRM and Power Platform systems while supporting high-impact business processes, from partner onboarding to enterprise workflow automation.
Youll work closely with stakeholders across time zones and business lines to translate needs into scalable configurations and sustainable architecture. This role offers a high degree of autonomy and influence within a mission-driven, fast-paced fintech environment
Who You Are:
A solution-oriented professional with strong project ownership skills
Available to work primarily US hours (NY Time Zone)
An excellent communicator, fluent in Hebrew and English, across remote and hybrid environments
Passionate about building scalable systems and streamlining business operations
A self-starter who thrives on structure, clarity, and cross-functional collaboration
Committed to data quality, system integrity, and user success
What Youll Actually Be Doing:
Own and manage the entire Microsoft stack including Dynamics 365 CRM, Power Pages, Power Automate, Power Apps, SharePoint, Teams, and Outlook
Administer, configure, and continuously improve D365 CRM and the Power Platform suite
Lead architecture, governance, and release management for environments, CI/CD, and ALM
Provide technical support and training to users across the company
Maintain environment security, compliance (GDPR, GLBA), and disaster recovery policies
Act as a technical SME and advisor for partner onboarding processes and cross-functional solutions
Champion data accuracy and oversee documentation, data uploads, and reports
Manage solution lifecycle including capacity planning, licensing, provisioning, and telemetry
Evaluate and implement changes via configuration/customization based on evolving business needs.

The Partner Operations Manager is responsible for overseeing the operational infrastructure that supports the partner ecosystem, with a focus on process management, reporting, analytics, and system enablement. This role manages the day-to-day administration, configuration, and support of the Partner Relationship Management (PRM) platform, ensuring partners and internal teams have a seamless, efficient, and reliable experience with partner systems and processes.
How will you make an impact?
Manages the operational framework that supports the partner ecosystem, ensuring processes, workflows, and systems function efficiently and consistently.
Oversees the day to day administration, configuration, and ongoing support of the Partner Relationship Management (PRM) platform.
Develops and maintains partner related reporting, dashboards, and analytics to support visibility into partner performance, engagement, and operational metrics.
Ensures data accuracy, integrity, and consistency across partner systems and related tools.
Collaborates with cross functional teams-including Partner Systems, Product, Sales, and Operations-to implement process improvements and system enhancements.
Troubleshoots system issues, manages PRM support requests, and works with technical teams to resolve system defects or configuration challenges.
Documents operational processes, system configurations, and partner workflows to support continuity and scalability.
Identifies opportunities to streamline partner operations through automation, process optimization, or improved tooling.
Provides partners and internal stakeholders with clear guidance, training, and support on PRM functionality and related operational processes.

DRS RADA is a global pioneer of RADAR systems for active military protection, counter-drone applications, critical infrastructure protection, and border surveillance. The ERP Team Leader is responsible for leading a team of ERP implementors to successfully design, implement, and support ERP solutions across Logistics and/or Finance domains. This role combines hands-on functional expertise with team leadership , ensuring high-quality delivery of ERP capabilities aligned with business processes and organizational strategy. The position will work closely with IT/MIS, Finance, Supply Chain, and business stakeholders to drive successful ERP implementation and continuous improvement initiatives. Key Responsibilities 1. Team Leadership & Delivery Management
* Lead and manage a team of 3+ ERP implementors (functional analysts/configurators)
* Plan, prioritize, and oversee team activities across implementation, support, and enhancement cycles
* Ensure delivery milestones are met (design, configuration, UAT, go-live, stabilization)
* Coach, mentor, and develop team members’ professional capabilities 2. ERP Implementation & Solution Design
* Lead end-to-end ERP implementation projects (requirements ? deployment)
* Translate business requirements into ERP solutions aligned with best practices
* Ensure minimal customization approach and adherence to system standards
* Oversee system configuration and functional design documentation 3. Functional Expertise (Logistics / Finance)
* Act as a subject matter expert in one or more domains: Logistics: Procurement, Inventory, Order Management, Manufacturing/SCM Finance: GL, AP, AR, Fixed Assets, Costing
* Ensure proper business process mapping and system alignment
* Support complex functional issue resolution 4. Oracle ERP Ownership
* Lead implementation and support of Oracle ERP (on-prem or Cloud)
* Ensure optimal usage of standard Oracle capabilities
* (Advantage) Drive Oracle Cloud ERP implementation, upgrades, or migration
* Work with integration teams on upstream/downstream systems 5. Cross-Functional Collaboration
* Act as the key interface between IT, Finance, Operations, and external partners
* Support business users during testing, training, and go-live
* Ensure alignment between ERP processes and organizational policies 6. Governance, Quality & Continuous Improvement
* Enforce ERP standards, documentation, and change management processes
* Support SOX / ITGC compliance where applicable
* Identify improvement opportunities and optimize system usage
* Drive automation and process standardization initiatives

Customer Service
An Israeli CRM and Business Tech company undergoing a rapid transition to an AI-first approach across its products, services, and internal processes.
We are looking for a hands-on professional who will take ownership of customer-facing AI solutions, become a central point of contact for key customers, and work closely with our product and AI development efforts.
This is a cross-functional role with real impact on how the company operates and grows over the coming years.
Responsibilities:
Own and manage ongoing relationships with customers, gradually taking on a central Customer Success role
Analyze complex business needs and translate them into CRM and AI-based solutions
Define and design AI agents, automated processes, and advanced workflows
Lead and support solution implementation with customers, including hands-on involvement when needed
Work closely with development and implementation teams
Identify problems, propose solutions, and take full ownership from definition through execution
Continuously improve internal workflows and delivery processes using AI
What we offer:
A key role with real influence on the companys direction
Direct collaboration with the CEO and a high-quality core team
An opportunity to help shape the next generation of CRM and AI-driven solutions
A flexible, non-hierarchical work environment that values initiative and impact.

We are looking for an experienced Division Manager to lead the companys ERP domain, combining business vision, technological understanding, and strong leadership capabilities. The role includes strategic and professional management of the division, leading project teams, and working closely with enterprise clients. Responsibilities:
* Manage all division activities and lead complex projects
* Lead and manage professional teams, including Project Managers, Implementers, and Developers
* Own strategic customer relationships from requirements gathering through delivery
* Manage budget, profitability, and customer satisfaction
* Drive innovation, processes, and technological integrations