דרושים » מערכות מידע » CRM Project Manager

The Project Manager will oversee and manage the end-to-end delivery of digital transformation centered on CRM strategy and the Salesforce platform. This role requires a strong strategic understanding of CRM processes (Sales, Service), deep knowledge of the Salesforce ecosystem, and expertise in Project Management methodologies. The Project Manager will ensure the successful execution of complex Salesforce initiatives while aligning technology solutions with core business goals and maintaining the highest standards of quality and efficiency.
Key Responsibilities:
Lead cross-functional teams in the execution of large-scale CRM and Salesforce programs (e.g., global implementations, legacy system migrations, or platform consolidations).
Develop and maintain detailed program roadmaps, timelines, and budgets for the entire Salesforce portfolio.
Ensure all programs are delivered on time, within scope, and on budget.
Monitor program progress, proactively manage risks, and resolve inter-project issues and dependencies.
Report regularly to senior management and stakeholders on overall program performance and business value realized.
Serve as the primary point of contact for internal business clients (Sales, Service, Marketing departments), ensuring their needs are deeply understood and met by the technology solution.
Manage relationships with internal and external stakeholders, including Salesforce Architects, Development Teams, and Business Process Owners.
Drive organizational change management to ensure high user adoption of the implemented Salesforce solutions.
Collaborate with Salesforce Architects and Engineers to design and implement solutions that meet specific business needs while ensuring system scalability, stability, and platform best practices.
Ensure all projects meet the highest quality and data integrity standards.
Lead, mentor, and motivate multiple project teams involved in the program to achieve high performance.
Allocate resources effectively and manage team workload across the entire program.

abra SAP Department is seeking for an SAP CRM Consultant. We are looking for a skilled SAP CRM Functional Consultant with strong business understanding and hands-on implementation capabilities to join the Digital & CRM domain in a leading retail and energy organization. The role focuses on implementing, configuring, and supporting SAP CRM On-Premise solutions while working in a complex, enterprise-scale environment that impacts large-scale customer experience and digital journeys. This role requires strong functional SAP CRM expertise, proven ability to lead end-to-end processes, and the capability to translate business needs into system solutions, specifications, and actionable deliverables across multiple stakeholders. A full-time position, based in the Sharon area, Israel. Key Responsibilities:
* Implement and maintain SAP CRM On-Premise solutions in alignment with business requirements
* Analyze and define end-to-end business processes across customer service, sales, and digital CRM journeys
* Lead projects and tasks from requirements gathering through design, implementation, and production rollout
* Write functional specifications and work closely with development, integration, QA, BI, and infrastructure teams
* Provide ongoing production support, troubleshooting, and resolution of system issues
* Work with multiple internal stakeholders and external system interfaces
* Support and guide users while ensuring system stability and continuous improvement
* Drive process optimization and business efficiency initiatives across CRM domains

We are one of the worlds largest commercial partners for leading global biotech companies. We are seeking an ERP Priority Lead in Israel, to join our Global Information & Business Technology (IBT) team.
In this role, you will lead and support end‑to‑end business processes across the organization, deliver ERP solutions based on Priority, manage system enhancements, and drive integrations with multiple third‑party platforms.
We are looking for a highly motivated, hands‑on professional with strong analytical, technical and project management skills, a collaborative mindset, and a can‑do attitude.
Responsibilities:
Lead, manage, and implement Priority ERP projects, including full end‑to‑end ownership of processes and deliverables.
Oversee ongoing system service, maintenance, and operational stability, ensuring high availability and performance, and provide 2nd+ level support.
Analyze business requirements, design system solutions, and deliver high-quality implementations that enhance organizational efficiency.
Design and develop Priority customizations and system extensions to improve functionality and user experience.
Ensure successful project delivery within defined timelines, scope, and budget.
Collaborate with global stakeholders and provide user guidance, training, and ongoing support.
Manage external partners, including consultants and developers, to ensure alignment and successful execution.
Drive continuous improvement initiatives by identifying gaps and optimizing ERP-related processes.

abra professional services is seeking a Project Manager! We are looking for an experienced technology project manager is needed to lead cross-organizational projects and processes from end to end - from understanding the need, through characterization and mapping of processes, to managing development and go-live. Key Responsibilities
* Leading cross-organizational technology projects and business processes
* Mapping processes and writing development specification documents
* Translating business needs into applicable technology solutions
* Working with managers, users, development teams and suppliers
* Managing and prioritizing tasks until full implementation

we are Hiring a Dynamics 365 Systems Analyst for our CRM Division. We are looking for a Dynamics 365 Systems Analyst to join our CRM Division. The role involves gathering and analyzing business requirements, translating them into system solutions, and supporting the implementation of Dynamics 365 CRM projects for leading clients.Responsibilities
* Analyze business requirements and translate them into Dynamics 365 solutions.
* Work closely with end users and business stakeholders to gather, document, and refine requirements.
* Write functional specification documents and support implementation processes.
* Collaborate with development, QA, and implementation teams throughout the project lifecycle.
* Support projects from requirements gathering through deployment and go-live.

As the Director of Project Management, you will be responsible for leading, mentoring, and scaling a high-performing team of Project Managers dedicated to delivering complex, large-scale Salesforce solutions for our global enterprise clients. You will oversee the strategic execution of the Professional Services portfolio, ensuring that all projects meet rigorous technical and business requirements.
In this role, you will combine a deep understanding of the PS business model with a sharp strategic and commercial mindset. You are not just a delivery governance lead, but a hands-on crisis solver who can step into high-stakes client escalations, rebuild trust, and pivot challenging situations into profitable, long-term partnerships.
Key Responsibilities
People Leadership & Mentorship: Lead and develop a team of Project Managers. Drive professional growth through coaching, performance management, and sharpening their client-facing consulting and negotiation skills.
Crisis Management & Escalation Leadership: Serve as the ultimate escalation point for strategic accounts. Actively lead the resolution of critical delivery crises and scope disputes, ensuring projects are brought back on track while maintaining client satisfaction (CSAT) and company reputation.
Commercial & Profitability Safeguarding: Own the financial health of the PS portfolio. Drive deep understanding of project margins, resource utilization, and SOW compliance. Ensure that crisis resolution does not compromise profitability by effectively converting scope gaps into formal, revenue-generating Change Requests.
Delivery Governance & Methodology: Define and standardize agile and hybrid project management methodologies across the Salesforce practice to ensure consistent, predictable, and high-quality delivery.
Resource & Capacity Planning: Strategically allocate Project Managers to client accounts based on expertise, complexity, and workload, ensuring optimal team utilization.
Strategic Stakeholder Management: Foster long-term, trusted-advisor relationships with C-level stakeholders at client organizations. Align Salesforce implementations with their macro business roadmap.
Executive Reporting: Provide the executive leadership team with transparent, high-level visibility into portfolio performance, revenue forecasts, and mitigation plans for potential delivery risks.

We are seeking an Implementation Manager with HR experience to guide clients through the onboarding process onto our SaaS-based human resource platform.
The ideal candidate will facilitate smooth implementations, ensuring clients effectively transition and maximize the value of our offerings. Strong communication and project management skills are essential for this role.
What will you do?
You will lead implementation projects, align client needs with the platform capabilities, drive client value and work directly with clients to ensure deliverables fall within the applicable scope and timelines
Be the main point of contact for our clients from point of sale through to deployment
Gather system requirements and business objectives from customers
Assess how best to configure the platform and provide guidance on best practices and successful deployment
Identify and analyze project risks & dependencies on an ongoing basis
Analyze operational data and use it to constantly scale and find efficiencies in internal workstreams
Work cross-functionally with our Sales, CS Engineers, Product & Account teams
Maintain detailed project plans to communicate project status both internally & externally
Perform risk management to minimize project risks
Report and escalate to management as needed when project time deadlines become at-risk

DRS RADA is a global pioneer of RADAR systems for active military protection, counter-drone applications, critical infrastructure protection, and border surveillance. The ERP Team Leader is responsible for leading a team of ERP implementors to successfully design, implement, and support ERP solutions across Logistics and/or Finance domains. This role combines hands-on functional expertise with team leadership , ensuring high-quality delivery of ERP capabilities aligned with business processes and organizational strategy. The position will work closely with IT/MIS, Finance, Supply Chain, and business stakeholders to drive successful ERP implementation and continuous improvement initiatives. Key Responsibilities 1. Team Leadership & Delivery Management
* Lead and manage a team of 3+ ERP implementors (functional analysts/configurators)
* Plan, prioritize, and oversee team activities across implementation, support, and enhancement cycles
* Ensure delivery milestones are met (design, configuration, UAT, go-live, stabilization)
* Coach, mentor, and develop team members’ professional capabilities 2. ERP Implementation & Solution Design
* Lead end-to-end ERP implementation projects (requirements ? deployment)
* Translate business requirements into ERP solutions aligned with best practices
* Ensure minimal customization approach and adherence to system standards
* Oversee system configuration and functional design documentation 3. Functional Expertise (Logistics / Finance)
* Act as a subject matter expert in one or more domains: Logistics: Procurement, Inventory, Order Management, Manufacturing/SCM Finance: GL, AP, AR, Fixed Assets, Costing
* Ensure proper business process mapping and system alignment
* Support complex functional issue resolution 4. Oracle ERP Ownership
* Lead implementation and support of Oracle ERP (on-prem or Cloud)
* Ensure optimal usage of standard Oracle capabilities
* (Advantage) Drive Oracle Cloud ERP implementation, upgrades, or migration
* Work with integration teams on upstream/downstream systems 5. Cross-Functional Collaboration
* Act as the key interface between IT, Finance, Operations, and external partners
* Support business users during testing, training, and go-live
* Ensure alignment between ERP processes and organizational policies 6. Governance, Quality & Continuous Improvement
* Enforce ERP standards, documentation, and change management processes
* Support SOX / ITGC compliance where applicable
* Identify improvement opportunities and optimize system usage
* Drive automation and process standardization initiatives

We are looking for a hands-on expert who combines strong technical depth, ownership mindset, and the ability to lead delivery with trust and accountability.
This is a temporary role for Maternity leave replacement
Key Responsibilities
Own end-to-end delivery of Salesforce Service Cloud solutions, from requirements through design, implementation, and deployment
Act as a technical owner, ensuring high-quality, scalable, and maintainable solutions aligned with best practices
Lead and manage project execution, including planning, prioritization, stakeholder alignment, and on-time delivery
Design and implement Service Cloud capabilities (Case Management, Omni-Channel, Knowledge, automation) with strong attention to performance and usability
Build trusted partnerships with business stakeholders by providing transparency, clear communication, and reliable execution
Promote innovation and AI-driven enhancements, identifying opportunities to leverage Salesforce AI (Einstein/Copilot) to improve support processes.

We are seeking an Information Systems Project Manager to join its data & AI Division. The role combines end-to-end project management with hands-on system ownership, including configuration, testing, troubleshooting, and ongoing support. The position requires strong business understanding, technical orientation, and the ability to translate business needs into working technological solutions. Responsibilities
* Lead end-to-end information systems projects, from requirements to go-live and post-implementation support
* Build and manage project plans, timelines, budgets, and deliverables
* Own and support business systems (configuration, testing, issue resolution, ongoing maintenance)
* Manage integrations and data flows between systems (APIs, ETL, SFTP, web services)
* Work with internal stakeholders and external vendors, including SLA and delivery management
* Lead QA /UAT processes and ensure system readiness for production
* Use AI tools to improve efficiency, analysis, documentation, and automation
* Prepare status reports and support steering committees and risk management
* Support user training, adoption, and organizational change