דרושים » מחשבים ורשתות » IT Support Specialist

we are a next-generation Cloud Security Platform that leverages runtime context to identify and prioritize critical risks, providing precise insights and efficient cloud security management. Unlike traditional tools, our company uses runtime data proactively for risk prioritization and posture insights, ensuring teams focus on what truly matters. With industry-leading efficiency and eBPF-powered sensors, our company delivers comprehensive capabilities, including agentless cloud posture discovery, real-time threat protection, and integrated API security. From misconfigurations to malware defense, our company ensures end-to-end, cost-effective cloud infrastructure protection. At our company, youll have the opportunity to think creatively, explore new ideas, and use your skills to make a meaningful impact on our growth.
our company Security is seeking a motivated and customer-focused IT Help Desk Specialist to support our rapidly growing team in Tel Aviv. As the first point of contact for IT-related issues, you will play a critical role in ensuring smooth day-to-day technical operations across the organization. This role requires strong technical troubleshooting skills, a service-oriented attitude, and the ability to support a global team.
Responsibilities
Serve as the primary point of contact for employees seeking IT support through the ticketing system, email, or in-person assistance.
Troubleshoot and resolve issues related to hardware, software, networking, and mobile devices.
Support Windows, macOS, Microsoft Office, Google Workspace, and other standard tools.
Set up and configure new user accounts, laptops, peripherals, and mobile devices.
Manage user onboarding and off-boarding, including hardware and account provisioning.
Document support activities and maintain internal IT documentation.
Track and manage IT inventory, software licenses, and asset lifecycle.
Support office IT infrastructure, including video conferencing systems, printers, and networking equipment.

we are a global leader in control systems for quantum computing, a field on the verge of exponential growth. Our innovative hardware and software mark a groundbreaking approach in quantum computer control, scaling from individual qubits to expansive arrays of thousands. At the core of our company lies a passionate and ambitious team committed to reshaping the construction and operation of quantum computers. Our work is driven by a deep understanding of customer needs, driving us to deliver unparalleled solutions in this revolutionary field.
We are seeking a service-oriented and highly motivated IT Helpdesk Specialist to support our growing global team. The ideal candidate has hands-on experience with Microsoft 365, Windows and macOS environments, Atlassian tools, and IT onboarding/offboarding processes. This role involves daily collaboration with internal teams and external partners, management of IT assets, and the creation of clear end-user documentation. Strong communication skills and a passion for delivering exceptional service are essential.
Key Responsibilities
Employee Onboarding & Access Management
Lead the onboarding process for new employees in the Microsoft 365 (M365) environment.
Create and manage user accounts, assign licenses, and configure access using Entra ID (Azure AD).
Enroll new devices into Microsoft Intune and apply relevant policies.
Maintain and improve onboarding automation workflows to streamline employee setup.
Technical Support & Troubleshooting
Provide first-line support for Windows and macOS systems, including workstation setup, configuration, and maintenance.
Troubleshoot basic network, Ethernet, and Wi-Fi issues, escalating as needed.
Support corporate applications and productivity tools across the organization.
Investigate, diagnose, and resolve issues logged via the Atlassian Service Desk.
Tools & Platforms
Utilize Atlassian Service Management/Service Desk for incident, request, and task handling.
Use Jira Work Management for tracking activities and projects.
Create and maintain Confluence knowledge base articles, including end-user self-help guides and internal IT documentation.
Asset & Vendor Management
Manage global procurement of IT hardware, including laptops, accessories, and peripherals.
Track asset inventory throughout its lifecycle, ensuring proper allocation and return.
Collaborate with external partners, vendors, and consultants to resolve escalated issues and support IT projects.
Security & Compliance
Follow IT policies and procedures to ensure secure and compliant operations.
Assist in maintaining proper configuration standards across endpoints.
Support licensing, compliance checks, and software management in the M365 ecosystem.

We are seeking a highly motivated and experienced IT Operations Team Leader to manage and oversee all internal IT support operations across our global organization. This pivotal role requires someone with strong leadership capabilities, technical expertise, and a passion for driving operational excellence in a fast-paced, cloud-native software environment.
You will lead a distributed team of IT Support Engineers across the US, EMEA, and APAC regions, ensuring the smooth and secure functioning of our internal IT systems and user support services. You will be responsible for critical platforms and processes that enable our employees to work efficiently and securely.
Key Responsibilities
Lead and mentor a global team of IT Support Engineers across multiple time zones.
Manage daily operations, workload allocation, ticket prioritization, and team performance.
Define and enforce SLAs and KPIs for support services.
Oversee the administration and optimization of key platforms including: Google Workspace, Okta (SSO and identity lifecycle management), Office 365, Mobile Device Management platforms
Ensure all endpoints (Mac and Windows) are properly managed, secured, and compliant with policies.
Supervise the provisioning and deprovisioning of hardware and software for new hires, transfers, and terminations.
Own and continuously improve onboarding and offboarding workflows, ensuring seamless and secure transitions.
Partner with Employee Services and Security teams on cross-functional initiatives, including access reviews, compliance audits, and automation.
Identify opportunities for automation and efficiency gains in IT support operations.
Drive global standardization of IT tools, processes, and documentation.
Lead or participate in cross-functional projects related to internal systems, collaboration tools, and infrastructure.

We are seeking a Cloud-Oriented IT Support Specialist to join our IT department.
In this role, you will support our companys global users, systems, on-prem and cloud-based IT environment, including GCP resources. You will help manage IT infrastructure across hybrid environments (on-premises, cloud, SAAS), ensuring smooth daily operations and helping to maintain a secure, reliable, and scalable IT ecosystem.
A day in the life
Provide IT and helpdesk support for our company offices and employees globally.
Manage and maintain the companys IT systems across local and GCP environments.
Administer and maintain the companys SAAS solutions and apps.
Support employee onboarding and offboarding processes.
Manage user access and identity across cloud and enterprise systems.
Monitor and support the companys non-production GCP infrastructure, including virtual machines, storage, and networking components.
Support and troubleshoot hardware, software, and cloud-based tools used by employees.
Maintain and document IT asset inventory, including cloud resources.
Support and manage video conferencing systems and other collaboration tools.
Collaborate with DevOps and Security teams on IT automation and cloud policy enforcement.

we are seeking for a Hands-on IT Specialist who strives to work in a complex and ever-changing computing environment to join our ServiceDesk team. As a Helpdesk Technician, you will provide setup and maintenance of a complex technical infrastructure to effectively serve the entire organization, including installing, maintaining, deploying, and troubleshooting systems; responding promptly users' problems resolving them efficiently. Our ideal candidate has a strong technical orientation, is a creative problem-solver, a quick self-learner, a highly motivated individual seeking to advance in the field. Must also be a team player with a genuine willingness to assist, a strong commitment to given tasks, and have a great sense of humor
Responsibilities:
Provide IT support for the company infrastructure (hardware and software)
Install, configure, upgrade and troubleshoot Microsoft Windows, mac OS, and other applications.
First response for on-site IT network and equipment related issues
Implement onboarding process for new employees
Maintain backups
Support AV\Video conference rooms
Follow procedures and maintain the IT systems documentation
Provide after-hours support, and on-call when needed.

we are seeking a hands-on, experienced IT Manager to join our team! In this role, you will provide subject-matter expertise in global IT, collaborating closely with all company teams and functions to support the business, resolve issues, maintain and update software and hardware assets, and drive continuous improvements to our IT infrastructure.
What You'll Do:
Role Overview
● Act as the sole IT business partner and the go-to expert for all IT-related matters.
● Provide day-to-day technical support for employees across various enterprise systems.
IT Operations & Support
● Manage, set up, install, and maintain corporate networks, operating systems, and software.
● Provide technical support and handle escalations efficiently.
● Perform preventive maintenance, auditing, and troubleshooting of ongoing malfunctions.
● Respond and investigate information security incidents.
● Introduce IT service management principles and KPIs to enhance efficiency.
User Management & Access Control
● Manage user accounts, profiles, conduct periodic access reviews and handle user lifecycle processes: onboarding, offboarding, and access provisioning.
● Ensure security of user identity through Identity and Access Management (IAM) platforms, especially in Azure environments.assure SSO integration, identity federation protocols, and automated provisioning via Entra Workflows.
Security & Risk Management
● Ensure the security of data, network access, and backup systems.
● Maintain anti-virus software and other corporate security tools.
● Identify and treat IT risks, and implement robust access control policies.
Assets, Licensing & Procurement
● Procure hardware, software, and licenses as needed.
● Manage and track software licensing and hardware capacity.
● Monitor and optimize cloud infrastructure costs and usage efficiency.
Knowledge Management
● Manage and maintain company knowledge base platforms such as Confluence or Notion.

Required Help Desk specialist
If youre looking to be part of a fast-growing company thats disrupting the payments industry by building transformative technology, then join our team and play a pivotal role in developing the future of fintech.
Key Responsibilities:
Provide remote and on site IT support to employees across Israel, Iceland, Colombia, and Singapore.
Ensure continuous operational support for users in multi region and hybrid work environments.
Manage onboarding and offboarding processes, including account setup, hardware provisioning, and license management.
Administer and maintain SaaS tools and systems (Google Workspace, Atlassian, HubSpot, Slack, Zoom,).
Deploy, configure, and manage end-user devices (macOS and Windows) via MDM systems such as Jamf, or Intune.
Manage hardware inventory and peripheral equipment across all offices.
Create and maintain IT documentation, playbooks, and internal knowledge base articles.
Monitor and resolve service requests via the companys ITSM/ticketing system (Jira Service Management).
Collaborate with the Security, People Ops, and Engineering teams to enforce IT security standards and compliance.
Participate in global IT projects, infrastructure improvements, and automation initiatives.

We are seeking a Global IT Manager to lead and evolve Fiverr’s worldwide IT operations. This senior role oversees our global IT strategy, service delivery, infrastructure, and support teams across multiple locations. The ideal candidate is a service-oriented, highly motivated, and forward-thinking technology leader who thrives in a dynamic, fast-growing, and IT-centric environment. As the Global IT Manager, you will act as Fiverr’s primary technology focal point for all offices and remote employees, ensuring exceptional IT experiences, operational excellence, and scalable growth. You will guide a high-performing global IT team, drive cross-regional consistency, and partner closely with Security, Engineering, Workplace, and other business units to support strategic initiatives. You will oversee all aspects of end-user services, device management, SaaS systems, IT asset lifecycle, automation, compliance, and global support frameworks. While this is a leadership role, it remains hands-on with direct involvement in complex escalations, architecture decisions, and critical infrastructure improvements.

What am I going to do?:


* Lead, mentor, and grow Fiverr’s global IT team, including regional IT leads, support engineers, and specialists.
* Own the global IT roadmap: driving standardization, modernization, and long-term scalability.
* Oversee global Tier 1-2 support operations and ensure world-class service levels across time zones.
* Manage the full lifecycle of end-user hardware (primarily macOS), SaaS platforms, identity systems, and collaboration tools.
* Define and optimize global IT processes, documentation, and KPIs.
* Partner with Security and Engineering teams to maintain a robust, secure, and compliant environment.
* Lead global technology rollouts, office build-outs, network upgrades, and enterprise tool implementations.
* Serve as the escalation point for complex technical and operational issues.
* AI-driven - Champion automation, simplification, and system integrations to enhance efficiency
* Manage IT budgets, vendor relationships, and procurement processes.

Equal opportunities:
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.

Who We Are: Incredibuild Incredibuild is the leading platform empowering developers and enterprises to radically accelerate their development cycles. We help world-leading brands like Microsoft, Citi Bank, GM, Amazon, and Adobe shorten build times, allowing for more iterations, faster product releases, and significant resource savings. Our technology streamlines and accelerates everything from compilation to release automation, dramatically expediting time to market for our clients. Reports to: VP Operations The Role We are looking for an experienced Head of IT to lead our global IT strategy while simultaneously serving as the company’s information security and compliance lead. In this dual-hat role, you will report to the VP Operations and lead a talented team of IT professionals. You will be responsible for ensuring our infrastructure is robust and scalable (supporting R&D on-prem and in the cloud) while defining and enforcing the security policies that protect our IP and ensure compliance. What You Will Do 1. IT Strategy & Operations Leadership Team Management: Lead, mentor, and grow the IT team (currently 3 members), fostering a culture of service excellence and technical growth. Infrastructure Strategy: Oversee the company’s global infrastructure, including on-premise hardware, networking, and SaaS environments (Google Workspace, Office365). Cloud Support: Partner with R&D and DevOps to support infrastructure needs across AWS (Must), Azure, and GCP. Budget & Asset Management: Own the departmental CAPEX/OPEX budget, forecasting, software licensing, and procurement. Device Management: Oversee the strategy for fleet management (Windows, Mac, Linux) utilizing Jamf and Intune. 2. Security & Compliance Lead Security Posture: Define the company’s security vision; identify and mitigate vulnerabilities across endpoints, networks, and cloud environments. GRC Ownership: Lead Governance, Risk, and Compliance efforts. Manage audits and maintain certifications (e.g., SOC2, ISO 27001, GDPR compliance). Policy Creation: Author and enforce IT and Information Security policies, ensuring staff awareness and training. Business Continuity: Own the BCP (Business Continuity Plan) and DR (Disaster Recovery) strategies to ensure operational resilience. 3. Projects & Optimization
* Lead complex, end-to-end IT projects (e.g., system migrations, office moves, security hardening).
* Drive automation and efficiency in IT processes (leveraging tools like N8N, Workato, Jira, PowerShell, Python).
* Define and monitor Department KPIs and SLAs.

We are seeking a talented engineer to manage IT administration, Internal Security, and grow in the DevOps space. This role is perfect for a motivated student in their final year of studies looking to gain hands-on experience in the tech field. You will have the opportunity to work closely with our team, enforce routine and smooth operations, handle security practices, and contributing to the growth of our technology infrastructure.

Responsibilities

IT HelpDesk: Provide IT support for the internal team
Own IT processes and policies
Access and permissions
Onboarding / Offboarding employees
Subscription governance
Automation and AI building of internal tools
CISO: Manage cybersecurity tools, security policies, internal training, and data protection
Assist in maintaining and troubleshooting hardware and software issues.
Help manage and configure network systems.
Build knowledge and responsibility in our cloud environment.