Systems Development Engineering (SDE) at our company is a role where you manage services and systems at scale. SDEs creatively put their engineering discipline to use automating the mundane and reducing toil. We dont just write code to fix bugs, but emphasize the development of tools and solutions that fix classes of problems. We know its hard to control what you cant measure - so we focus on observability: instrumenting first, then turning data into knowledge, and finally knowledge into action. We know that the operational efficiency of our company systems, services, virtual compute environments and the operating systems that power them impact the environment, not just the bottom line. We know that working together we can do more, and that community matters.
our company brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow.
Together we engineer and build the infrastructure, tools, access and telemetry for systems that enable orchestration of our company-scale services. Come build things that matter.
The Managed Services Technology team plays a vital role in the Managed Threat Defense service delivery life-cycle. We are responsible for provisioning Security Operations (SecOps) and third-party security technology. This role focuses on deploying and integrating customer security technologies.
In this role, you will collaborate with enterprise clients, customers, internal stakeholders, and cross-functional teams to quickly and accurately provision and integrate SecOps and other customer-managed security technologies.
Part of our company Cloud, Mandiant is a recognized leader in dynamic cyber defense, threat intelligence and incident response services. Mandiant's cybersecurity expertise has earned the trust of security professionals and company executives around the world. Our unique combination of renowned frontline experience responding to some of the most complex breaches, nation-state grade threat intelligence, machine intelligence, and the industry's best security validation ensures that Mandiant knows more about today's advanced threats than anyone.
Responsibilities
Oversee the security technology provisioning lifecycle for new and existing customers.
Develop technical implementation plans based on customer expectations and shared information.
Facilitate project management and technical support during onboarding. Collaborate closely with customers and internal teams.
Collaborate with customers to triage and implement remediations and recommendations.
Document all implementation details and collaboration meeting notes in the internal tracking system.

seeking a senior, hands-on CISO & Head of IT to act as "one-man-show" authority for IT operations and information security. This role owns IT and Information Security e2e for core business functions:
setting direction, making structural and vendor decisions, and defining what "good" looks like, while also answering questions in real time, exercising sound judgment, and taking ownership when issues arise.
This is a highly visible leadership role focused on judgment, ownership, and practical execution.

Key Responsibilities

Information Security & Risk

Build and maintain a pragmatic information security and IT risk management program aligned with business priorities.
Lead security risk assessments and drive remediation in partnership with engineering, IT, and business teams.
Define and maintain security policies, standards, and secure-by-design practices in collaboration with our Product House organization.
Promote security awareness and accountability across the company, including ownership of employee security training programs.
IT Ownership

Own internal IT environment, including identity and access management (e.g., Okta), Google Workspace, endpoints, and core SaaS tools.
Ensure smooth employee onboarding and offboarding.
Act as a point of escalation for IT issues and access problems, including hands-on work.
Manage external IT service providers and helpdesk vendors, including SLAs and escalation.
Security Operations

Own the overall effectiveness of security monitoring, detection, and response.
Design and maintain preventive controls, processes, and readiness measures to reduce the likelihood and impact of data security incidents.
Ensure vulnerabilities, findings, and incidents are identified, prioritized, and addressed.
Lead preparation for security incidents, including incident response planning, tabletop exercises, and coordination with Legal, Product House, and external partners.
Stay current on emerging threats and translate them into practical, risk-based improvements for the business.
Audits, Customers & Vendors

Lead security audits and certifications (e.g., SOC 2, ISO 27001) and serve as the primary contact for auditors.
Personally own customer security questionnaires and security discussions.
Partner closely with Legal on privacy, regulatory, and contractual security matters.
Oversee the IT and security budget and manage relevant vendors and advisors.

We are looking for an experienced Head of IT to lead our IT team serving the entire company, leading the IT strategy, managing SaaS solutions, embedding IT tools and processes, and leading our information security efforts. This leader will lead a dynamic IT team, moving at light speed, supporting the growth of the team, implementing new technologies, and doing this while maintaining a high level of security throughout our organization.
In this role, you will grow and lead a talented IT team and be responsible for making our IT operations robust and scalable, and providing world-class experience to the entire company. You will ensure our infrastructure supports our global growth while defining and enforcing the IT and security policies that protect our assets and ensure compliance.
What You Will Do:
Strategy & Roadmap: Define and execute the global IT strategy and budgeting, ensuring it aligns with company goals and supports a seamless, high-growth environment.
Infrastructure & Projects: Lead complex IT projects end-to-end, including the implementation of new SaaS platforms and tools comparison. And managing all of our tech vendors and used SaaS solutions.
Security & Compliance: Define, implement, and monitor security tools and alerts. Including IdP (Okta), MDM, EDR (Microsoft Defender), and leading IT-related compliance processes such as SOC2 and ISO27001.
Global Operations: Oversee all IT logistics for our offices in Israel, the UK, and the US, including hardware procurement, vendor management, employee onboarding, and employee support.
Team Leadership: Grow, manage, and mentor the IT team, fostering a culture of excellence, proactive problem-solving, and a "service-first" mindset.
Automation & Efficiency: Identify and implement automation for manual IT processes (onboarding/offboarding, permissions) to improve organizational efficiency.

We are seeking an enthusiastic, collaborative, and highly motivated Hands-On IT Manager to join our company. The ideal candidate thrives in a fast-paced environment and welcomes new challenges every day.
The IT Manager will report directly to the Director of Infrastructure Engineering and will be managing our IT systems and will provide global IT support. In addition, they'll be responsible for implementing and enforcing information technology policies and tools per standards and managing inventory and licensing.

Responsibilities:
Support end users with patience and professionalism, ensuring a helpful and service-minded approach.
Manage the IT staff globally.
Manage the IT Budget.
Manage information technology and computer systems, track, research, evaluate, and maintain hardware and software inventory.
Maintain essential IT operations, including operating systems, asset management tools, applications, email systems, laptops, meeting rooms, software, and hardware.
Design, develop, implement, and coordinate systems, policies, standards, and procedures.
Handle business-critical IT tasks and systems administration.
Act in alignment with user needs and system functionality to contribute to organizational policy.
Identify problematic areas and implement strategic solutions in time.
Lead projects, methodologies, and key responsibilities within a larger business initiative.

we are an AI lab specializing in efficient, optimized models that enable groundbreaking consumer experiences. We leverage advanced training and inference capabilities alongside cluster reliability to push the boundaries of generative AI. At the core of this vision is a belief that intelligence should fuel creativity. Were backed by top-tier investors, working with global partners, and growing fast.
Why join us?
Build the Foundation: Take full ownership of the IT infrastructure in a high-growth AI lab where tech is at the core of everything we do.
Work with the Best: Support and collaborate with top-tier AI researchers and engineers in a low-bureaucracy, high-impact environment.
Cutting-Edge Stack: Manage a modern, cloud-native environment with the latest Apple hardware and SaaS integrations.
Professional Growth: Gain deep exposure to IT Security and automated workflows in one of the most exciting sectors in tech today.
What you'll do:
Hands-on IT Management: Lead the full lifecycle of IT equipment and office hardware-from procurement and provisioning to troubleshooting and maintenance.
System Integrations: Build and maintain seamless connections between our internal tools using Webhooks and APIs.
SaaS Administration: Manage and optimize our cloud-based platforms, with a focus on Google Workspace and productivity tools.
Security & Compliance: Implement and monitor IT security protocols to ensure our environment remains secure and trustworthy.
Onsite Support: Provide high-level technical support for our team, ensuring every workstation and system is performing at its peak.

Were looking for an experienced Operations Manager to temporarily step in during maternity leave and keep our operations and security running smoothly. This is a hands-on role with real ownership across employee lifecycle processes, information security, compliance, and vendor management, while being an active part of the Operations team.

Youll support ongoing operational projects and processes, work closely with internal stakeholders, and be a key partner on data security and privacy matters.

Responsibilities:

Operations Team Support

Support ongoing operational projects and processes
Help improve and maintain operational workflows and documentation
Ensure continuity of operations during the maternity leave period
Information Security & Compliance
Own and maintain day-to-day processes for ISO 27001 and SOC 2
Support audits, evidence collection, and ongoing compliance activities
Lead security awareness training
Work with internal teams on data security and privacy topics
Employee Onboarding, Offboarding & Access Management
Own end-to-end employee onboarding and offboarding
Provision, manage, and revoke user access and permissions
Ensure role-based access and least-privilege principles
Run regular access and permissions reviews
Maintain clear documentation and audit trails
IT & Systems Operations

Manage company tools, systems, and identity/access controls
Ensure systems are securely configured and well maintained
Act as a go-to person for operational and access-related issues
Vendor & Subscription Management
Manage software subscriptions, including licenses, renewals, and ownership
Lead vendor onboarding, including security reviews and risk assessments
Maintain supplier security standards and documentation

Were looking for a talented IT Support Specialist to join our growing IT team and support IT activities, provide services to employees and be involved in planning and implementing IT projects.
Responsibilities
Act as the primary contact for IT-related inquiries and resolve technical support requests through in-person interactions, email, and ticketing systems.
Diagnose and resolve complex hardware, software, multimedia, network, and security issues with advanced troubleshooting.
Fully support, configure, maintain, and optimize end-user equipment and IT infrastructure, including systems and networks.
Oversee IT aspects of employee onboarding/offboarding, utilize automation to streamline processes, and manage devices across sites using MDM for synchronization and security.
Identify urgent technical issues, escalate as necessary, and collaborate with technical teams to ensure effective IT operations.
Provide clear guidance, training, and support, acting as an internal tech consultant to enhance user experience.
Implement and maintain IT best practices by evaluating and adopting new technologies to enhance process improvements and IT capabilities.

We are seeking a Global IT Manager to lead and evolve Fiverr’s worldwide IT operations. This senior role oversees our global IT strategy, service delivery, infrastructure, and support teams across multiple locations. The ideal candidate is a service-oriented, highly motivated, and forward-thinking technology leader who thrives in a dynamic, fast-growing, and IT-centric environment. As the Global IT Manager, you will act as Fiverr’s primary technology focal point for all offices and remote employees, ensuring exceptional IT experiences, operational excellence, and scalable growth. You will guide a high-performing global IT team, drive cross-regional consistency, and partner closely with Security, Engineering, Workplace, and other business units to support strategic initiatives. You will oversee all aspects of end-user services, device management, SaaS systems, IT asset lifecycle, automation, compliance, and global support frameworks. While this is a leadership role, it remains hands-on with direct involvement in complex escalations, architecture decisions, and critical infrastructure improvements.

What am I going to do?:


* Lead, mentor, and grow Fiverr’s global IT team, including regional IT leads, support engineers, and specialists.
* Own the global IT roadmap: driving standardization, modernization, and long-term scalability.
* Oversee global Tier 1-2 support operations and ensure world-class service levels across time zones.
* Manage the full lifecycle of end-user hardware (primarily macOS), SaaS platforms, identity systems, and collaboration tools.
* Define and optimize global IT processes, documentation, and KPIs.
* Partner with Security and Engineering teams to maintain a robust, secure, and compliant environment.
* Lead global technology rollouts, office build-outs, network upgrades, and enterprise tool implementations.
* Serve as the escalation point for complex technical and operational issues.
* AI-driven - Champion automation, simplification, and system integrations to enhance efficiency
* Manage IT budgets, vendor relationships, and procurement processes.

Equal opportunities:
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.

Were looking for a highly skilled Technical GRC Expert with strong technical and hands-on cybersecurity expertise. This role bridges the gap between compliance and technology - ensuring that GRC frameworks are not just compliant on paper but effective in practice across infrastructure, SaaS, and cloud environments.
As the Cybersecurity GRC Engineer you will oversee the technical execution of GRC initiatives, collaborating with cross-functional teams (Security Engineering, IT, DevOps, Product) to drive resilience, risk reduction, and audit readiness across the organization.
Reporting line: GRC Director
What you will do:
Collaborate with R&D and DevOps teams to integrate security into development and deployment processes.
Perform technical risk assessments, vulnerability trend analysis, and threat modeling to ensure risk registers reflect the true security posture.
Lead security awareness and social-engineering simulations, correlating campaign results with real technical findings (phishing, MFA bypass, insider threat trends).
Initiate and coordinate offensive security activities including penetration testing, red teaming, and vulnerability assessments to proactively identify and mitigate risks.
Support incident response readiness by integrating lessons learned into policy, control design, and awareness materials.
Leverage AI to automate GRC reporting, surface risk insights, and maintain intelligent dashboards integrated with platforms like ServiceNow, Jira, and internal data sources.
Partner with Security Engineering and IT teams to ensure consistent endpoint hardening, patch management, and configuration compliance.
Coordinate DR exercises and tabletop simulations, track findings, and oversee remediation to strengthen resilience.
Prepare for and support internal and external audits, including SOC 2, ISO 27001, NYDFS, and customer due-diligence requests.

We are seeking a Global IT Manager to lead and evolve our companys worldwide IT operations. This senior role oversees our global IT strategy, service delivery, infrastructure, and support teams across multiple locations. The ideal candidate is a service-oriented, highly motivated, and forward-thinking technology leader who thrives in a dynamic, fast-growing, and IT-centric environment.
As the Global IT Manager, you will act as our companys primary technology focal point for all offices and remote employees, ensuring exceptional IT experiences, operational excellence, and scalable growth. You will guide a high-performing global IT team, drive cross-regional consistency, and partner closely with Security, Engineering, Workplace, and other business units to support strategic initiatives.
You will oversee all aspects of end-user services, device management, SaaS systems, IT asset lifecycle, automation, compliance, and global support frameworks. While this is a leadership role, it remains hands-on with direct involvement in complex escalations, architecture decisions, and critical infrastructure improvements.
What am I going to do?
Lead, mentor, and grow our companys global IT team, including regional IT leads, support engineers, and specialists.
Own the global IT roadmap: driving standardization, modernization, and long-term scalability.
Oversee global Tier 1-2 support operations and ensure world-class service levels across time zones.
Manage the full lifecycle of end-user hardware (primarily macOS), SaaS platforms, identity systems, and collaboration tools.
Define and optimize global IT processes, documentation, and KPIs.
Partner with Security and Engineering teams to maintain a robust, secure, and compliant environment.
Lead global technology rollouts, office build-outs, network upgrades, and enterprise tool implementations.
Serve as the escalation point for complex technical and operational issues.
AI-driven - Champion automation, simplification, and system integrations to enhance efficiency
Manage IT budgets, vendor relationships, and procurement processes.