Head of IT

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8465110

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13/11/2025

IT Operations Team Leader

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

We are seeking a highly motivated and experienced IT Operations Team Leader to manage and oversee all internal IT support operations across our global organization. This pivotal role requires someone with strong leadership capabilities, technical expertise, and a passion for driving operational excellence in a fast-paced, cloud-native software environment.
You will lead a distributed team of IT Support Engineers across the US, EMEA, and APAC regions, ensuring the smooth and secure functioning of our internal IT systems and user support services. You will be responsible for critical platforms and processes that enable our employees to work efficiently and securely.
Key Responsibilities
Lead and mentor a global team of IT Support Engineers across multiple time zones.
Manage daily operations, workload allocation, ticket prioritization, and team performance.
Define and enforce SLAs and KPIs for support services.
Oversee the administration and optimization of key platforms including: Google Workspace, Okta (SSO and identity lifecycle management), Office 365, Mobile Device Management platforms
Ensure all endpoints (Mac and Windows) are properly managed, secured, and compliant with policies.
Supervise the provisioning and deprovisioning of hardware and software for new hires, transfers, and terminations.
Own and continuously improve onboarding and offboarding workflows, ensuring seamless and secure transitions.
Partner with Employee Services and Security teams on cross-functional initiatives, including access reviews, compliance audits, and automation.
Identify opportunities for automation and efficiency gains in IT support operations.
Drive global standardization of IT tools, processes, and documentation.
Lead or participate in cross-functional projects related to internal systems, collaboration tools, and infrastructure.

Requirements:
5+ years of experience in IT Operations or Support, with at least 2 years in a leadership or management role.
Proven experience managing and supporting:
Managing a cross-platform endpoint environment (Mac and Windows)
Google Workspace administration
Okta or similar SSO/identity platforms
Office 365 suite
MDM tools (e.g., Jamf, Kandji, Intune, etc.)
Strong understanding of onboarding/offboarding lifecycle management and device provisioning (Mac & Windows).
Excellent communication and interpersonal skills, with the ability to lead and collaborate across global teams.
Experience working in a cloud-first, SaaS-heavy environment.
Industry certifications (e.g., ITIL, MIcrosoft, Okta Certified Administrator).
Familiarity with automation tools like Okta Workflows, scripting (Bash/Python/PowerShell), or RPA.
Experience working in ISO27001/SOC2-compliant environments.

This position is open to all candidates.

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8413709

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03/12/2025

IT Support Team Lead

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

we are seeking a hands-on IT Manager to lead and scale our local IT operations. This role combines technical expertise with strong leadership, ensuring the companys infrastructure, systems, and support processes run securely, efficiently, and reliably.
The IT Manager will own all aspects of day to day IT operations from help desk and endpoint management to systems administration, security implementation, and IT strategy execution. This is a leadership position for someone who thrives on solving complex problems, driving operational excellence, and mentoring a growing technical team.
Key Responsibilities:
Management and Leadership-
Lead and mentor the IT team, including full time and student members.
Build and maintain a service oriented culture focused on reliability, security, and continuous improvement.
Define and track IT operational KPIs, SLAs, and process documentation.
Writing documentation and maintaining the teams knowledge base.
Collaborate with other departments to ensure smooth technology operations and compliance alignment.
Deal with Technical and managerial escalations.
Hands-On Technical Operations-
Serve as the senior escalation point for technical incidents, outages, and escalations.
Manage and maintain company IT infrastructure, endpoints, and network environment.
Oversee user lifecycle management onboarding, offboarding, permissions, and access control.
Administer SaaS platforms such as Google Workspace, Atlassian, Slack and HubSpot.
Deploy and manage MDM systems (Jamf, Intune) for endpoint compliance and security.
Lead automation initiatives using scripting tools .
Ensure system reliability, patch management, and IT asset tracking.
Maintain and enforce IT security standards and best practices.

Requirements:
5+ years of experience in IT operations or system administration, including 1+ years in a managerial or lead role.
Strong technical knowledge across macOS, Windows, networking, and SaaS ecosystems.
Proven experience managing MDM platforms.
Hands-on experience with Google Workspace and other identity/SaaS systems.
Scripting knowledge (PowerShell, Bash, or Python) - strong advantage.
Excellent troubleshooting, multitasking, and prioritization skills.
Fluent in English (written and verbal).
Exceptional communication and leadership abilities
Preferred Qualities-
A player-coach mindset equally comfortable managing people and solving technical issues.
Strategic thinker who builds scalable, secure IT processes.
Empathetic leader who develops and motivates team members.
Strong ownership mentality and accountability for service quality.
Ability to thrive in a high growth, fast-paced environment.

This position is open to all candidates.

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4 ימים

IT & IS Department Manager #1311

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

We are looking for an experienced IT & IS Department Manager to lead our global IT & IS functions. This role is responsible for all information technology operations, infrastructure, cybersecurity controls, service delivery, enterprise applications, and digital enablement across the organization. This is a senior leadership role, reporting directly to the CFO, and managing a team of ~20 IT professionals.
Location: Tel Aviv
Responsibilities:
IT Operations & Infrastructure Ownership Oversee IT daily operations, including network, servers, cloud environments, cybersecurity controls, and communication systems. Lead maintenance, monitoring, patch management, and uptime management across all sites.
IT Governance, Information Security & Compliance Implement and enforce IT policies, access management practices, disaster recovery procedures, and backup plans. Oversee the external CISO work.
Information Systems & Applications Oversee the performance, lifecycle and availability of ERP, CRM and other organizational applications. Mange upgrades, integrations and cross-functional digital requirements; Collaborate with companys units to ensure systems meet business needs and support process efficiency.
Project and Vendor Management Lead infrastructure projects, information systems projects, technical upgrades, cybersecurity improvements, hardware refreshes, and user-technology enhancements. Define scope, timelines, and budgets for IT initiatives; ensure on-time and on-budget delivery. Manage relationships with technology vendors, integrators, and outsourcing partners.
Leadership & Department Management Lead and manage the global IT &IS team (approx. 20 employees), including system administrators, IS personnel, programmers, helpdesk, and infrastructure engineers. Define departmental goals, KPIs, procedures, and performance standards.

Requirements:
15 years in IT/IS operations, system administration, or infrastructure roles. At least 5 years of experience managing an IT & IS team or leading cross-functional technology operations.
Experience supporting ERP/CRM environments in a global organization.
B.Sc. in Information Systems, Industrial Engineering, or additional relevant degrees.
Strong communication with executives and non-technical stakeholders, ability to lead cross-functional collaboration
Operational excellence and SLA management
Business processes oriented
Accountability and discipline in execution
High-level proficiency in English (written and verbal).

This position is open to all candidates.

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8462053

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03/12/2025

IT System Team Lead

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

Were seeking a hands-on and forward-thinking System Team Leader to drive operational excellence across our companys global IT infrastructure. In this role, you will lead a team of skilled System Administrators, ensuring efficient delivery of IT services, robust infrastructure performance, and alignment with security, compliance, and SLA standards. The ideal candidate is a strong technical leader who thrives on problem-solving, innovation, and continuous improvementcapable of balancing day-to-day operations with long-term strategic initiatives.
Responsibilities:
Lead and mentor a skilled team of System Administrators, managing workload, priorities, and professional growth.
Oversee the installation, configuration, updating, and troubleshooting of IT services across corporate and R&D lab environments.
Manage and enhance cloud-based applications and services, including Office 365, Microsoft Intune, AWS, Azure, and related endpoint security solutions.
Ensure daily operational excellence for IT infrastructure, systems, network, and services.
Coordinate and manage IT projects, from planning through execution, in alignment with corporate objectives.
Proactively monitor and optimize network performance, availability, utilization, and Quality of Service (QoS).
Operate in alignment with corporate security standards and regulatory requirements, maintaining compliance across IT operations.
Develop and implement innovative IT solutions leveraging AI, automation, and BOT technologies to enhance operational efficiency.
Oversee system team activities to ensure alignment with IT SLA commitments, driving timely resolution, service quality, and operational reliability.

Requirements:
Minimum of 5 years' experience as a System Administrator with at least 3 years in a managerial or leadership role (must).
Proven expertise with multi-platform environments (Windows/Mac/Linux), including latest technologies and best practices (must).
Extensive hands-on experience with network management, including routing, switching, firewall technologies, and VPN solutions (must).
Demonstrated knowledge and experience managing hybrid-cloud infrastructure (must).
Ability to automate and streamline IT operations using scripting or automation tools in Bash, Python, or PowerShell (must).
Familiarity with AI-driven technologies, automation frameworks, and BOT implementation strategies (advantage).
Excellent command of Hebrew and English, both written and verbal.
Personal Skills:
Exceptional interpersonal and leadership skills.
Demonstrates strong analytical thinking and creativity, with a proactive approach to identifying opportunities and leading impactful initiatives.
Strong ability to manage multiple priorities and projects concurrently.
Effective under pressure, demonstrating resilience and a structured approach to problem-solving.
Highly motivated, proactive, and capable of driving tasks independently and collaboratively.
Passion for continuous learning and problem-solving.

This position is open to all candidates.

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8441661

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07/12/2025

IT Manager

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

We are seeking a hands-on, experienced IT Manager to join our team! In this role, you will provide subject-matter expertise in global IT, collaborating closely with all company teams and functions to support the business, resolve issues, maintain and update software and hardware assets, and drive continuous improvements to our IT infrastructure.
What You'll Do
Role Overview
Act as the sole IT business partner and the go-to expert for all IT-related matters.
Provide day-to-day technical support for employees across various enterprise systems.
IT Operations & Support
Manage, set up, install, and maintain corporate networks, operating systems, and software.
Provide technical support and handle escalations efficiently.
Perform preventive maintenance, auditing, and troubleshooting of ongoing malfunctions.
Respond and investigate information security incidents.
Introduce IT service management principles and KPIs to enhance efficiency.
User Management & Access Control
Manage user accounts, profiles, conduct periodic access reviews and handle user lifecycle processes: onboarding, offboarding, and access provisioning.
Ensure security of user identity through Identity and Access Management (IAM) platforms, especially in Azure environments.assure SSO integration, identity federation protocols, and automated provisioning via Entra Workflows.
Security & Risk Management
Ensure the security of data, network access, and backup systems.
Maintain anti-virus software and other corporate security tools.
Identify and treat IT risks, and implement robust access control policies.
Assets, Licensing & Procurement
Procure hardware, software, and licenses as needed.
Manage and track software licensing and hardware capacity.
Monitor and optimize cloud infrastructure costs and usage efficiency.
Knowledge Management
Manage and maintain company knowledge base platforms such as Confluence or Notion.

Requirements:
5+ years of experience as an IT Manager or in a similar role within a SAAS company.
Expertise in Azure AD, OKTA, MDM (Intune), Firewall, DNS, and similar technologies.
Hands-on experience and strong understanding of MacOS and Windows.
Experience in implementing, operating, and maintaining modern IT services, such as SaaS solutions, video conferencing, and remote work infrastructure.
Ability to troubleshoot complex hardware and software issues.
Proficiency in English, both spoken and written.
Excellent communication, interpersonal, and teamwork skills.
Strong problem-solving and troubleshooting capabilities, with the ability to perform under demanding conditions.
Organizational skills with the ability to prioritize and multitask.
Experience with Azure is an advantage.

This position is open to all candidates.

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8445042

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7 ימים

Director of IT & Security

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

We are a global, data-driven, end-to-end e-commerce powerhouse. With our main offices located in Tel Aviv and our workforce spread across various centers worldwide, we are leaders in our category of personalized, on-demand, classic, and fashionable jewelry.
We are currently seeking a skilled and dynamic Director of IT & Security to lead our IT department, managing on-prem and cloud infrastructure of the company.
In this role, you will oversee data strategy, collaborate with business units to drive data-driven decisions, manage data products, and integrate them into our websites and software.
You will shape the future of data and analytics within the company, driving innovation and operational excellence through advanced data tools and insights.
Responsibilities
Oversee IT operations and supervise systems and IT staff both on-premises and cloud
Maintain and preserve a 24/7 production environment
Plan and manage the company's physical infrastructure and network design
Develop, manage, and track the IT department's annual budget including infrastructure, Software & Hardware in cloud and various geographical locations
Create and maintain processes and standards for selection, implementation, and support of systems
Lead the company Cyber security, operational and projects wise
Oversee the company's cybersecurity strategy, operations, and project execution.

Requirements:
10+ years experience as a system administrator/equivalent
10+ years experience managing an IT department and teams
Experience Planning and managing physical IT & Security infrastructure
Experience managing medium to large scale windows-based infrastructure across multiple locations
Experience with Macs and their relevant management systems (e.g. Jamf)
Familiarity with Web & DB servers, mainly Windows based
Familiarity with Kubernetes and DevOps - an advantage
Familiar with industrial workflows an advantage
Experience in managing remote teams
Strong managerial skills both with employees, peers and management level
Experience with Procurement processes in medium-large scales
Proven skills of IT suppliers/Vendors management
Experience with AWS cost optimizations.

This position is open to all candidates.

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8455756

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30/11/2025

IT Specialist

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

We are seeking a proactive and skilled IT Specialist to develop and manage internal IT ecosystem.
This encompasses responsibilities ranging from employee onboarding, asset management, and secure access provision, to contributing toward the achievement of SOC 2 compliance objectives.
This role is positioned at the nexus of IT, security, and DevOps, requiring close collaboration with the engineering team to ensure secure and productive operations as the company expands.
Candidates who possess a strong dedication to IT operations, security hygiene, and optimizing internal systems for seamless efficiency will find this a substantial opportunity to assume ownership and advance professionally within the organization.
Responsibilities:
Manage all internal IT operations, including onboarding/offboarding processes, device provisioning (primarily Mac-based), and software lifecycle management.
Administer identity and access utilizing JumpCloud, which includes Single Sign-On (SSO) and Security Assertion Markup Language (SAML) integrations with Google Workspace and various Software as a Service (SaaS) tools.
Oversee office infrastructure, including Virtual Private Networks (VPNs), Wi-Fi connectivity, and video conferencing systems across all corporate locations.
Establish and enforce stringent policies concerning device security, access control mechanisms, and patch management protocols.
Maintain accurate hardware and software inventories, streamline procurement workflows, and manage vendor relationships.
Provide support for SOC 2 initiatives through the meticulous documentation of controls and close collaboration with the DevOps team on access management practices.
Acquire expertise in and support cloud identity management platforms (such as AWS IAM/Identity Center, Azure Entra ID, or GCP IAM).

Requirements:
A minimum of three years of professional experience in Information Technology, preferably within rapidly expanding or startup environments.
Demonstrated proficiency with JumpCloud, Google Workspace, and the management of Mac-based devices.
Familiarity with SSO, SAML, and Identity Provider configuration best practices.
Proven experience in managing IT assets, corporate networks, and office technology (e.g., Wi-Fi infrastructure, monitors, Audio/Visual setups).
A security-centric mindset and a strong willingness to contribute significantly to audit and compliance endeavors.
An eagerness to learn and collaborate on best practices for Privileged Access Management (PAM) and cloud Identity Management (IdM) tools.

This position is open to all candidates.

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8435939

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03/12/2025

IT & Security Operations Specialist

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time and English Speakers

We are looking for a T & Security Operations Specialist.
Responsibilities:
Lead and manage E2E complex projects in the IT, IS and Security department
Coordinate and work closely with security teams
Establish effective relationships with stakeholders, communicate project updates and risks, collaborate with business units to understand their needs.
Develop and maintain project documentation, prepare reports and departments statistics.
Experience in managing projects related to security infrastructure, compliance, risk, GRC, IAM, or cloud security

Requirements:
Proven experience of 5 years in IT, preferably with a focus on cybersecurity.
Experience managing complex technology projects including migrations, access and identity management, networking and data protection. )
Familiarity with security frameworks and standards like SOC 2, ISO 27001, NIST, or PCI-DSS
Comfortable working with technical teams and security tooling (e.g., SIEMs, IAM platforms, cloud security controls)
Understanding of information systems, with the ability to manage and administer them.
Strong knowledge of project management methodologies and tools.
Fluent in verbal and written English

This position is open to all candidates.

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8441141

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5 ימים

IT Manager

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

Adata -driven company that has developed a unique platform that leverages low-cost IoT sensors and artificial intelligence to collect and analyze data on bee behavior and pollination patterns. This data is then used to help farmers and food producers optimize their crop yields, improve crop quality, and enhance overall ecosystem health. With our technology, farmers gain deep insights into the complex world of pollination and can make more informed decisions about managing their land and resources.

Responsibilities:
What Youll Do:
* Manage and own all our IT SaaS services, including provisioning, license management, integrations, and governance.
* Provide hands-on helpdesk /support for our employees in Israel and globally (hardware, accounts, access issues, network environments, etc.).
* Establish, maintain, and improve IT processes such as onboarding/offboarding, asset management, and access management.
* Build internal automations to streamline workflows and reduce manual work (using no-code/low-code tools or scripting).
* Lead and advance the companys security posture by monitoring compliance, managing security tooling, and driving best practices.
* Act as the central point-of-contact for all security-related inquiries, incidents, and vendor assessments.
* Own hardware lifecycle management (laptops, devices, accessories) including procurement, configuration, updates, and inventory.
* Manage Identity providers, SSO, VPN, cloud permissions, and audit requirements.
* Collaborate cross-functionally with HR, Finance, Ops, and Engineering to ensure smooth internal operations.

Requirements:
What Youll Bring:
* 3+ years of experience in IT within a SaaS or software-oriented environment.
* Strong experience with IT operations, user support, hardware lifecycle, and end-user services.
* Experience with identity and access management (IAM) concepts including SSO, MFA, RBAC, and provisioning.
* Experience with SIEM /EDR tools, MDM and endpoint hardening.
* Strong communication skills and a service-oriented approach.
* Ability to work independently, prioritize, and manage multiple tasks in a fast-moving environment.
* Nice to have: experience with security and compliance frameworks such as ISO 27001, SOC 2, GDPR, or similar.
* Nice to have: experience working with AWS environments, including VPN configuration, access control, and system integrations.

This position is open to all candidates.

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8458777

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אירעה שגיאה בשליחת פרטיך למשרה

30/11/2025

IT Support Specialist

חברה חסויה

Location: Tel Aviv-Yafo

Job Type: Full Time

Were looking for a talented IT Support Specialist to join our growing IT team and support IT activities, provide services to employees and be involved in planning and implementing IT projects.

Responsibilities:
Act as the primary contact for IT-related inquiries and resolve technical support requests through in-person interactions, email, and ticketing systems.
Diagnose and resolve complex hardware, software, multimedia, network, and security issues with advanced troubleshooting.
Fully support, configure, maintain, and optimize end-user equipment and IT infrastructure, including systems and networks.
Oversee IT aspects of employee onboarding/offboarding, utilize automation to streamline processes, and manage devices across sites using MDM for synchronization and security.
Identify urgent technical issues, escalate as necessary, and collaborate with technical teams to ensure effective IT operations.
Provide clear guidance, training, and support, acting as an internal tech consultant to enhance user experience.
Implement and maintain IT best practices by evaluating and adopting new technologies to enhance process improvements and IT capabilities.

Requirements:
At least 2 years of experience in Help Desk or IT Support roles.
Strong customer-service orientation with exceptional user support skills.
Excellent communication skills to interact effectively across all organizational levels.
Proficiency in resolving IT issues for macOS and Windows operating systems, alongside strong familiarity with IT equipment and peripherals.
Experience with IT management environments such as Jamf, Microsoft Azure, Active Directory, Okta, Microsoft Office 365, and Google Workspace.
Solid understanding of networking components and infrastructure (LAN/WAN, TCP/IP, DHCP, DNS).
Strong knowledge of information security principles and best practices.
A proactive mindset with curiosity and eagerness to learn and integrate new technologies.
Fluent in Hebrew and English.

This position is open to all candidates.

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8435983

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