דרושים » מחשבים ורשתות » Global IT Manager

we are seeking a hands-on IT Manager to lead and scale our local IT operations. This role combines technical expertise with strong leadership, ensuring the companys infrastructure, systems, and support processes run securely, efficiently, and reliably.
The IT Manager will own all aspects of day to day IT operations from help desk and endpoint management to systems administration, security implementation, and IT strategy execution. This is a leadership position for someone who thrives on solving complex problems, driving operational excellence, and mentoring a growing technical team.
Key Responsibilities:
Management and Leadership-
Lead and mentor the IT team, including full time and student members.
Build and maintain a service oriented culture focused on reliability, security, and continuous improvement.
Define and track IT operational KPIs, SLAs, and process documentation.
Writing documentation and maintaining the teams knowledge base.
Collaborate with other departments to ensure smooth technology operations and compliance alignment.
Deal with Technical and managerial escalations.
Hands-On Technical Operations-
Serve as the senior escalation point for technical incidents, outages, and escalations.
Manage and maintain company IT infrastructure, endpoints, and network environment.
Oversee user lifecycle management onboarding, offboarding, permissions, and access control.
Administer SaaS platforms such as Google Workspace, Atlassian, Slack and HubSpot.
Deploy and manage MDM systems (Jamf, Intune) for endpoint compliance and security.
Lead automation initiatives using scripting tools .
Ensure system reliability, patch management, and IT asset tracking.
Maintain and enforce IT security standards and best practices.

We are seeking a highly motivated and experienced IT Operations Team Leader to manage and oversee all internal IT support operations across our global organization. This pivotal role requires someone with strong leadership capabilities, technical expertise, and a passion for driving operational excellence in a fast-paced, cloud-native software environment.
You will lead a distributed team of IT Support Engineers across the US, EMEA, and APAC regions, ensuring the smooth and secure functioning of our internal IT systems and user support services. You will be responsible for critical platforms and processes that enable our employees to work efficiently and securely.
Key Responsibilities
Lead and mentor a global team of IT Support Engineers across multiple time zones.
Manage daily operations, workload allocation, ticket prioritization, and team performance.
Define and enforce SLAs and KPIs for support services.
Oversee the administration and optimization of key platforms including: Google Workspace, Okta (SSO and identity lifecycle management), Office 365, Mobile Device Management platforms
Ensure all endpoints (Mac and Windows) are properly managed, secured, and compliant with policies.
Supervise the provisioning and deprovisioning of hardware and software for new hires, transfers, and terminations.
Own and continuously improve onboarding and offboarding workflows, ensuring seamless and secure transitions.
Partner with Employee Services and Security teams on cross-functional initiatives, including access reviews, compliance audits, and automation.
Identify opportunities for automation and efficiency gains in IT support operations.
Drive global standardization of IT tools, processes, and documentation.
Lead or participate in cross-functional projects related to internal systems, collaboration tools, and infrastructure.

Reports to: VP Operations The Role We are looking for an experienced Head of IT to lead our global IT strategy while simultaneously serving as the companys information security and compliance lead. In this dual-hat role, you will report to the VP Operations and lead a talented team of IT professionals. You will be responsible for ensuring our infrastructure is robust and scalable (supporting R&D on-prem and in the cloud) while defining and enforcing the security policies that protect our IP and ensure compliance. What You Will Do 1. IT Strategy & Operations Leadership Team Management: Lead, mentor, and grow the IT team (currently 3 members), fostering a culture of service excellence and technical growth. Infrastructure Strategy: Oversee the companys global infrastructure, including on-premise hardware, networking, and SaaS environments (Google Workspace, Office365). Cloud Support: Partner with R&D and DevOps to support infrastructure needs across AWS (Must), Azure, and GCP. Budget & Asset Management: Own the departmental CAPEX/OPEX budget, forecasting, software licensing, and procurement. Device Management: Oversee the strategy for fleet management (Windows, Mac, Linux ) utilizing Jamf and Intune. 2. Security & Compliance Lead Security Posture: Define the companys security vision; identify and mitigate vulnerabilities across endpoints, networks, and cloud environments. GRC Ownership: Lead Governance, Risk, and Compliance efforts. Manage audits and maintain certifications (e.g., SOC2, ISO 27001, GDPR compliance). Policy Creation: Author and enforce IT and Information Security policies, ensuring staff awareness and training. Business Continuity: Own the BCP (Business Continuity Plan) and DR (Disaster Recovery) strategies to ensure operational resilience. 3. Projects & Optimization
* Lead complex, end-to-end IT projects (e.g., system migrations, office moves, security hardening).
* Drive automation and efficiency in IT processes (leveraging tools like N8N, Workato, Jira, PowerShell, Python ).
* Define and monitor Department KPIs and SLAs.

We are seeking a hands-on, experienced IT Manager to join our team! In this role, you will provide subject-matter expertise in global IT, collaborating closely with all company teams and functions to support the business, resolve issues, maintain and update software and hardware assets, and drive continuous improvements to our IT infrastructure.
What You'll Do
Role Overview
Act as the sole IT business partner and the go-to expert for all IT-related matters.
Provide day-to-day technical support for employees across various enterprise systems.
IT Operations & Support
Manage, set up, install, and maintain corporate networks, operating systems, and software.
Provide technical support and handle escalations efficiently.
Perform preventive maintenance, auditing, and troubleshooting of ongoing malfunctions.
Respond and investigate information security incidents.
Introduce IT service management principles and KPIs to enhance efficiency.
User Management & Access Control
Manage user accounts, profiles, conduct periodic access reviews and handle user lifecycle processes: onboarding, offboarding, and access provisioning.
Ensure security of user identity through Identity and Access Management (IAM) platforms, especially in Azure environments.assure SSO integration, identity federation protocols, and automated provisioning via Entra Workflows.
Security & Risk Management
Ensure the security of data, network access, and backup systems.
Maintain anti-virus software and other corporate security tools.
Identify and treat IT risks, and implement robust access control policies.
Assets, Licensing & Procurement
Procure hardware, software, and licenses as needed.
Manage and track software licensing and hardware capacity.
Monitor and optimize cloud infrastructure costs and usage efficiency.
Knowledge Management
Manage and maintain company knowledge base platforms such as Confluence or Notion.

We are looking for an experienced IT & IS Department Manager to lead our global IT & IS functions. This role is responsible for all information technology operations, infrastructure, cybersecurity controls, service delivery, enterprise applications, and digital enablement across the organization. This is a senior leadership role, reporting directly to the CFO, and managing a team of ~20 IT professionals.
Location: Tel Aviv
Responsibilities:
IT Operations & Infrastructure Ownership Oversee IT daily operations, including network, servers, cloud environments, cybersecurity controls, and communication systems. Lead maintenance, monitoring, patch management, and uptime management across all sites.
IT Governance, Information Security & Compliance Implement and enforce IT policies, access management practices, disaster recovery procedures, and backup plans. Oversee the external CISO work.
Information Systems & Applications Oversee the performance, lifecycle and availability of ERP, CRM and other organizational applications. Mange upgrades, integrations and cross-functional digital requirements; Collaborate with companys units to ensure systems meet business needs and support process efficiency.
Project and Vendor Management Lead infrastructure projects, information systems projects, technical upgrades, cybersecurity improvements, hardware refreshes, and user-technology enhancements. Define scope, timelines, and budgets for IT initiatives; ensure on-time and on-budget delivery. Manage relationships with technology vendors, integrators, and outsourcing partners.
Leadership & Department Management Lead and manage the global IT &IS team (approx. 20 employees), including system administrators, IS personnel, programmers, helpdesk, and infrastructure engineers. Define departmental goals, KPIs, procedures, and performance standards.

we are seeking an experienced IT Support Specialist to join our IT support team. In this role, you will be responsible for providing first-line support to our companys employees by managing user accounts and access, troubleshooting hardware and software issues, and handling our employees' onboarding and offboarding.
Key Responsibilities:
Provide first-line technical support to our companys employees across all global offices, ensuring fast, professional, and customer-oriented service.
Troubleshoot and resolve hardware, software, and network-related issues on both Windows and (mostly) macOS environments.
Manage IT requests and incidents related to cloud services and enterprise applications, including Microsoft 365, Slack, Zoom, and additional SaaS platforms used internally.
Administer and monitor cloud-based infrastructure components, including Azure AD, Intune, Kandji, and AWS services, as part of the companys internal IT ecosystem.
Lead and execute IT processes for employee onboarding and offboarding, including systems provisioning, access governance, device setup, and security compliance.
Collaborate closely with the Systems and Security teams to identify, escalate, and resolve complex technical issues, as well as improve IT workflows and automation.
Provide AV support for the company auditorium and conference rooms, including management and troubleshooting of Zoom Rooms, Polycom systems, and other video-conferencing technologies
Participate in IT projects and initiatives with other teams, helping improve our internal systems and the overall employee experience.

We're looking for a Corporate Systems Administrator to own Port's internal IT systems, identity lifecycle, and governance processes as we scale globally and progress toward FedRAMP authorization.

Port is expanding rapidly into enterprise and federal markets, and we're managing an increasingly complex and sensitive SaaS and infrastructure environment. We need a leader who can build scalable processes, strengthen our security and compliance posture, and ensure our internal systems evolve to support fast, high-quality growth.

In this role, you'll partner closely with Security, GRC, Engineering, and Finance to implement best-practice controls, automate lifecycle workflows, and drive operational excellence across the company.



Who you'll work with

You'll report to the Head of IT and work closely with the CIO, Security team, GRC Program Manager, and Engineering/DevOps teams. You'll partner with business system owners across all departments to ensure governance standards are met. You'll also work with Finance on procurement and vendor management.



What you'll do
Own the IT systems & employee lifecycles - manage identity lifecycle, MDM, endpoint security, and SaaS access management across the company.
Implement and maintain GRC-related IT controls, including SSO, encryption, device posture enforcement, and centralized logging.
Collaborate with Security and GRC teams to ensure compliance with access, backup, and configuration standards.
Lead internal IT audits and manage evidence collection efforts for FedRAMP, SOC 2, and other compliance initiatives.
Partner with business system owners to uphold governance best practices and ensure systems align with security and compliance requirements.
Maintain and evolve the SaaS catalog, ensuring continuous review of ownership, access controls, and lifecycle management.
Drive the SSO roadmap, integrating the majority of our SaaS applications into a unified identity platform.
Represent IT in the SaaS procurement process to ensure tools meet governance, security, and integration standards.
Develop and scale IT governance processes, automating workflows such as new system onboarding and access provisioning.
Continuously strengthen our enterprise IT governance and security posture as the company grows.

we are a next-generation Cloud Security Platform that leverages runtime context to identify and prioritize critical risks, providing precise insights and efficient cloud security management. Unlike traditional tools, our company uses runtime data proactively for risk prioritization and posture insights, ensuring teams focus on what truly matters. With industry-leading efficiency and eBPF-powered sensors, our company uses runtime data proactively for risk prioritization and posture insights, delivers comprehensive capabilities, including agentless cloud posture discovery, real-time threat protection, and integrated API security. From misconfigurations to malware defense, our company uses runtime data proactively for risk prioritization and posture insights, ensures end-to-end, cost-effective cloud infrastructure protection. At our company uses runtime data proactively for risk prioritization and posture insights,, youll have the opportunity to think creatively, explore new ideas, and use your skills to make a meaningful impact on our growth.
our company uses runtime data proactively for risk prioritization and posture insights, Security is seeking a motivated and customer-focused IT Help Desk Specialist to support our rapidly growing team in Tel Aviv. As the first point of contact for IT-related issues, you will play a critical role in ensuring smooth day-to-day technical operations across the organization. This role requires strong technical troubleshooting skills, a service-oriented attitude, and the ability to support a global team.
Responsibilities:
Serve as the primary point of contact for employees seeking IT support through the ticketing system, email, or in-person assistance.
Troubleshoot and resolve issues related to hardware, software, networking, and mobile devices.
Support Windows, macOS, Microsoft Office, Google Workspace, and other standard tools.
Set up and configure new user accounts, laptops, peripherals, and mobile devices.
Manage user onboarding and off-boarding, including hardware and account provisioning.
Document support activities and maintain internal IT documentation.
Track and manage IT inventory, software licenses, and asset lifecycle.
Support office IT infrastructure, including video conferencing systems, printers, and networking equipment.

Were seeking a hands-on and forward-thinking System Team Leader to drive operational excellence across our companys global IT infrastructure. In this role, you will lead a team of skilled System Administrators, ensuring efficient delivery of IT services, robust infrastructure performance, and alignment with security, compliance, and SLA standards. The ideal candidate is a strong technical leader who thrives on problem-solving, innovation, and continuous improvementcapable of balancing day-to-day operations with long-term strategic initiatives.
Responsibilities:
Lead and mentor a skilled team of System Administrators, managing workload, priorities, and professional growth.
Oversee the installation, configuration, updating, and troubleshooting of IT services across corporate and R&D lab environments.
Manage and enhance cloud-based applications and services, including Office 365, Microsoft Intune, AWS, Azure, and related endpoint security solutions.
Ensure daily operational excellence for IT infrastructure, systems, network, and services.
Coordinate and manage IT projects, from planning through execution, in alignment with corporate objectives.
Proactively monitor and optimize network performance, availability, utilization, and Quality of Service (QoS).
Operate in alignment with corporate security standards and regulatory requirements, maintaining compliance across IT operations.
Develop and implement innovative IT solutions leveraging AI, automation, and BOT technologies to enhance operational efficiency.
Oversee system team activities to ensure alignment with IT SLA commitments, driving timely resolution, service quality, and operational reliability.

We are a global, data-driven, end-to-end e-commerce powerhouse. With our main offices located in Tel Aviv and our workforce spread across various centers worldwide, we are leaders in our category of personalized, on-demand, classic, and fashionable jewelry.
We are currently seeking a skilled and dynamic Director of IT & Security to lead our IT department, managing on-prem and cloud infrastructure of the company.
In this role, you will oversee data strategy, collaborate with business units to drive data-driven decisions, manage data products, and integrate them into our websites and software.
You will shape the future of data and analytics within the company, driving innovation and operational excellence through advanced data tools and insights.
Responsibilities
Oversee IT operations and supervise systems and IT staff both on-premises and cloud
Maintain and preserve a 24/7 production environment
Plan and manage the company's physical infrastructure and network design
Develop, manage, and track the IT department's annual budget including infrastructure, Software & Hardware in cloud and various geographical locations
Create and maintain processes and standards for selection, implementation, and support of systems
Lead the company Cyber security, operational and projects wise
Oversee the company's cybersecurity strategy, operations, and project execution.