דרושים » מחשבים ורשתות » Revenue Operations Manager

We are looking for a highly strategic and accountable Vertical Business Manager to lead high-impact projects that drive business growth across our company's ecosystem. This role requires an Entrepreneurial mindset and ownership mentality, with a focus on identifying opportunities, building actionable plans, and collaborating with cross-functional teams to bring them to life. Youll need to think like a business owner, considering resource allocation, product enhancements, and market trends to drive success.
What am I going to do?
Opportunity Identification: Analyze new market opportunities, identifying growth potential, target audiences, and competitive gaps.
Strategic Project Leadership: Develop and execute structured, cross-functional plans to launch or grow initiatives, ensuring alignment with our companys goals.
Entrepreneurial Mindset: Apply a data-driven, business-owner approach to assess revenue potential and prioritize actions with the highest ROI.
Collaboration & Leadership: Work closely with teams across product, marketing, taxonomy, and data to drive execution, ensuring deliverables are met.
Performance Tracking: Define and track KPIs to measure success, iterating on strategies based on data insights.
Data-Driven Decisions: Use insights and analytics to guide priorities and measure project impact.
Stakeholder Communication: Present findings, updates, and recommendations to leadership with clarity and impact.
Creative Problem-Solving: Identify and address gaps or challenges in our companys offerings with innovative, practical solutions.

As a Product Enablement Manager, you will be the face of our new line of products for our customers. You will work hand-in-hand with customers, guiding them from setup to mastery. This is a high-touch, customer-facing role. You will be the expert they rely on to navigate the system, troubleshoot workflows, and get value from the platform. At the same time, you will serve as the "ears" of the company, gathering real-world feedback to help the Product team polish the system.

You will be responsible for:

Own the customer relationship for the new product line: Deliver timely, high-quality support and build trust with our customers.

Master the platform: Become the deep subject-matter expert on the products capabilities to answer complex operational questions.

Build Scalable Systems: Design the support and success mechanisms needed to scale this new product line efficiently from early adopters to the mass market.

Lead "White-Glove" Onboarding: Proactively guide customers through the setup process, ensuring they are set up for success from Day 1.

Troubleshoot & Optimize: Investigate user issues, solve technical hurdles, and teach customers how to optimize their workflows.

Leverage AI for Efficiency: Actively use AI tools to streamline support processes, improve response quality, and automate workflows where possible.

Identify & Report Trends: Monitor user questions and friction points to provide structured feedback to the Product team for future improvements.

Build the Knowledge Base: Create support articles, guides, and video tutorials to help scale our support capabilities.

We are seeking a highly skilled and experienced Senior Project Manager to lead our projects and ensure successful delivery of our cutting-edge products.

Key Responsibilities:
Lead and Manage: Oversee projects from initiation through delivery, ensuring alignment with company objectives and stakeholder expectations.
Collaborate: Work closely with development teams, both locally and internationally, to ensure cohesive project execution and integration.
Execute: Develop and manage detailed project plans, schedules, and budgets, ensuring timely and within-scope delivery.
Strategize: Influence product strategies and advocate for the integration of forward-thinking solutions.
Optimize: Continuously improve project management processes to enhance efficiency and effectiveness.
Communicate: Maintain clear, consistent communication with stakeholders, providing regular updates on project status, risks, and milestones.

Key Responsibilities:
Operational Execution: Drive day-to-day operations, ensuring all project action items are tracked, followed up, and closed in a timely manner.
Collaboration: Work closely with global teams and stakeholders to implement training programs, coordinate resources, and remove blockers.
Stakeholder Communication: Serve as the operational point of contact for cross-functional teams in Israel and the US; proactively communicate updates, next steps, and action statuses.
Detail Orientation: Maintain detailed documentation of tasks, decisions, and progress; ensure nothing falls through the cracks.
Process Improvement: Identify and implement opportunities to streamline project workflows and optimize operational efficiency.
Issue Resolution: Quickly identify, escalate, and resolve operational issues that may impact project delivery.
Support GrowthHub Manager: Assist with status reporting, risk tracking, and the coordination of deliverables, with a focus on closing open loops and tasks.

We are looking for a Technical Account Manager who will lead the onboarding and ongoing implementation with our customers and technical partners.

Responsibilities:
Lead the implementation and ongoing technical aspects of our customers.
Platform setup for new customers - organization, companies, data sources, campaigns, targets, tech cost, etc.
Integrate Media partner to our platform - providing API specs, leading integration calls, testing integrations, going live + monitoring. Working with the product and R&D team to address and resolve tech issues.
Integrate Data partner to our platform - understand the goal of integration and provide specs for R&D, lead integration calls and testing phase, going live. Working with the product and R&D team on developing new integrations.
Implement Carriers data to our platform - manage the integrations with the carrier - conversion data. Provide spec, analyze the data and identify conflict, data quality assurance.
Tech support for the customers - bugs reported, data conflicts, import data for the customer (for new integrations), support with platform setup.
Monitoring - building dashboard to monitor the platform integrations and data quality, analyze and troubleshoot data conflicts with partners and R&D.
Create technical documentations and implementation guidelines.
Work closely with products to simplify implementation work and make it more self- serve friendly.