A 12 month contract with an option to extend.
Located in Tel Aviv, hybrid.
Responsibilities:
?Ensure customers are maximizing their return on investment by rapidly implementing and operationalizing the company's solutions to achieve their business and security objectives
?Assist customers in implementing custom integrations and workflows to ensure Prisma Cloud is fully integrated into their security operations center.
?Be the first line of defense in solving customer support requests, and coordinating and prioritizing timely resolutions with engineering teams.?Serve as a customer advocate in influencing product roadmap and improvements.
?Coach customers on how to establish and manage their Cloud Security Change Management/Governance/Center of Excellence programs.
Requirements: ? 5+ years relevant work experience in pre-sales, post-sales, Technical Support, solution architecture,
consultant or similar roles desired; strong consulting and project management skills required
? Ability to clearly articulate technical issues to both technical and non-technical audiences, executives and
explain their impact on business both internal and external to the organization
? Proven track record of managing customer escalations, balancing customer expectations and negotiating
successful resolutions
? Ability to multi-task and work in a fast-paced environment
It is important for you to have a strong background in at least 2 additional areas besides Cloud Computing:
Cloud Computing
? Strong hands-on experience with one or more of the following Cloud Platforms - AWS, GCP, Azure, Alibaba
This position is open to all candidates.
