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Were looking for a highly organized and impact-driven Operations & Process Manager to join our Business Messaging team.
In this role, youll be at the heart of our operations - ensuring that our Account Management team runs smoothly, efficiently, and at scale. Youll take ownership of ongoing operational workflows while continuously improving processes, driving standardization, and enabling smarter ways of working across teams.
Youll collaborate closely with Finance, Legal, Marketing, Account Management, and external partners to deliver seamless, compliant, and scalable operations.
Responsibilities
Own and manage customers qualifications across all geographies, including regulated verticals in alignment with Legal
Ensure operational excellence in reporting, billing coordination, rate updates, and marketing fee processes
Manage process of accounts transfers and operational communications, working cross-functionally to ensure smooth execution
Identify inefficiencies and drive automation and process improvements
Create structure, clarity, and consistency across Business Messages stakeholders

Were hiring a Head of Social to build a social presence people genuinely want to follow. This role exists to significantly raise the bar on how shows up culturally, creatively, and strategically across social platforms.
This is not a traditional corporate social media role. Its for someone who deeply understands internet culture, knows how to engineer viral moments, and can turn social into a meaningful brand and growth lever. Youll own global social strategy end to end, with the autonomy to build something distinctive and ambitious.
What youll do:
Own and evolve global social strategy across TikTok, Instagram, LinkedIn, and X, with a clear point of view on the role each platform plays
Define and develop an ownable brand voice that feels fun, insightful, aspirational, and native to each platform
Build and operate a high-velocity content engine, balancing one-off cultural moments with a consistent always-on cadence
Lead creative partnerships with external agencies and creators as collaborators in shaping the brand
Lead and develop a small in-house social team (2-3 people), setting a high bar for taste, speed, and execution
Use social listening, cultural signals, and audience behavior to insert into relevant conversations in real time
Make smart, creative trade-offs, knowing when to take risks and when to protect brand integrity
Define success metrics for social and continuously iterate based on performance, engagement, and audience response

we are looking for a Account Executive.
What youll do:
Communicate with clients to understand their needs and explain product value
Manage the full sales cycle for renewals, upsell and cross-sell using cross-departmental expertise as primary resources
Collaborate with internal departments to facilitate client needs fulfilment
Proactively engage cross-functionally to bring new product development, client engagement and competitive intelligence strategies to the larger team
Meet or exceed monthly and yearly revenue targets
Maintain accurate SFDC data: accounts, opportunities, pipeline and forecasts
Resolving complaints and preventing additional issues by improving processes
Acting as a client advocate with a focus on improving the buyer experience
Ability to build rapport and collaborate with others within the company and externally

we are looking for a Sales Development Representative.
As our SDR Enterprise | You'll be playing a crucial role in breaking into new accounts and fostering relationships with multiple contacts within all levels of our target customer segments. You understand the impact you'll create on the bottom line, playing one of the most vital roles in the company. The day-to-day role includes collaboration with the broader sales team, market research to identify new potential customers and leads, and qualification of these leads by learning about their approach to onboarding.
Responsibilities:
Drive growth through inbound and outbound prospecting efforts, generating sales leads that will turn into opportunities and closed business.
Learn from our well-seasoned sales team and help build out our world-class Sales Playbook and Tech Stack.
Educate and develop leads through inbound or outbound prospecting via phone calls, emails, events, webinars, and assorted campaigns.
Identify and develop an in-depth understanding of each lead generation process, supporting marketing activities, prospect touch-points, and the handoff to an Account Executive.
Generate email sequences, and make cold calls to map and penetrate accounts.
Conduct follow-up calls and emails until meetings are set.

we are looking for a Sales Development Representative.
The Sales Development Representative plays a critical role in driving top-of-funnel growth across a defined segment or product. This role is responsible for identifying, engaging, and qualifying prospective customers through inbound and outbound prospecting. By uncovering client needs, educating prospects, and generating qualified opportunities, the SDR directly contributes to pipeline development and overall revenue performance. The position requires strong communication skills, curiosity, and the ability to operate in a fast-paced, high-growth environment.
Responsibilities:
Generate new business opportunities through inbound and outbound prospecting, including email, phone, social channels, events, and campaigns.
Identify, research, and qualify prospective clients by understanding their needs, challenges, and readiness to engage with sales.
Create and execute outreach sequences, including personalized email campaigns and cold-calling to map and penetrate accounts.
Engage existing customers as needed to identify cross-sell or expansion opportunities across a defined segment or product (as applicable to the team).
Educate and nurture leads to progress them toward a qualified meeting or next step in the buyer journey.
Maintain accurate and up-to-date lead and activity data in CRM and sales engagement tools.
Collaborate with Account Executives to ensure smooth and effective handoff of qualified opportunities.
Partner with Sales, Marketing, and other teams to continuously refine lead-generation processes, messaging, and workflow improvements.
Achieve or exceed monthly and quarterly targets for qualified meetings, Sales Qualified Opportunities, and pipeline contribution.
Participate in ongoing training, coaching, and skill development.

As a Retention Marketing Manager, you will be joining our Growth team and contributing to our company's success. We are looking for a passionate teammate to support our retention and activation efforts.
Your mission will be focused on creating high-quality marketing campaigns, aiming to educate and increase the engagement of our users across the customer lifecycle.
This is a Temporary position for 6-9 Months .
A Day in A life and How Youll Make An impact
Customer Journey Mapping - Analyzing touch points within the organization and capitalizing on commercial opportunities.
Initiate & manage engagement, retention and email campaigns from A to Z: planning, execution, analysis and optimization of both one-time and lifecycle campaigns, including segmentation, content, design and deliverability. Work closely with internal teams including product teams, designers, copywriters, etc. to create high quality, effective marketing materials that align with the overall brand and product strategy.
Analyze, monitor and optimize key performance metrics on a weekly, monthly and quarterly basis and communicate the results and conclusions to management.
Identify and implement new tests and strategies, continually seeking to innovate to drive improved results