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We are looking for an Inside Sales Representative - Polish Speaker to join our amazing team and play a pivotal role in shaping the future of our company. The Inside Sales Representative will be part of a fast-growing global FinTech company. We are looking for a self-starter who thrives in a fast-paced environment. You must be comfortable making dozens of calls per day, qualifying prospects, creating sales opportunities, closing deals, and managing accounts. This role involves 50% cold calling, so confidence in hunting is a must.

The Inside Sales Representative will report to the Director of Inside Sales EMEA.

Weekly Schedule: Monday to Friday

Key Responsibilities:

Source new sales opportunities through inbound leads and manage the full sales cycle for the SMB market.
Optimize the funnel for Enterprise and SMB opportunities and align Enterprise opportunities with local Sales Representatives.
Proactively hunt for new opportunities using social media, industry associations, and other channels.
Understand and manage all phases of the sales cycle while handling technical and product-related inquiries.

Were looking for a customer-focused and technically skilled Technical Account Manager (TAM) to join our Global Support team. In this highly visible role, youll serve as the trusted technical advisor and primary support contact for some of most strategic customers, helping drive customer satisfaction, retention, and long-term success.

As a Technical Account Manager, you will own the technical relationship with a portfolio of key enterprise accounts, providing proactive support, strategic guidance, and escalation management.

*The role may require occasional Friday and Saturday shifts, based on business needs.

Your key responsibilities will include:

Serve as the primary technical contact for strategic customers, building strong relationships and deep knowledge of their business, deployments, and integrations.
Conduct regular account reviews, maintain accurate documentation, and ensure alignment with customer SLAs and operational requirements.
Proactively monitor support trends, identify recurring issues, communicate product updates and risks, and lead Root Cause Analysis (RCA) activities following major incidents.
Own and drive the resolution of escalated and high-priority issues, coordinating across Support, R&D, Product, and other internal teams to ensure timely outcomes and clear customer communication.
Partner closely with Customer Success, Product Management, R&D, and Account Management teams to advocate for customer needs and support strategic initiatives.
Prepare and deliver Quarterly Business Reviews (QBRs), provide performance reporting against KPIs and SLAs, and identify customer risks and growth opportunities.