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We're on the lookout for a dynamic Full Stuck Marketing Developer to join our innovative eCommerce team. As the ideal candidate, you seamlessly blend advanced technical expertise with a deep understanding of marketing strategies. Your role will involve crafting and optimizing email campaigns, ensuring a flawless user experience while maximizing engagement and conversion rates. From coding responsive templates to implementing automated workflows, you'll leverage your development skills to drive our in house email marketing initiatives. If you're passionate about creating compelling, data-driven campaigns and possess a unique fusion of coding prowess and marketing insight, we invite you to be a key player in revolutionizing our eCommerce communication strategy. Join us in shaping the future of digital retail!



Responsibilities:



Lead the development initiatives for our innovative retention marketing strategy, skillfully applying coding expertise across email, SMS, Push Notifications, and more to pioneer and create novel marketing methods and concepts for enhanced customer engagement and retention.
Execute daily email marketing activities, covering campaign setup, A/B testing, scheduling, and deployment of diverse customer-facing emails. Conduct thorough QA to ensure precise creative content, linking, and copy.
Monitor and report on campaign performance, providing insights and opportunities for continuous optimization.
Innovatively build, test, and analyze customer segments and personalization to drive superior engagement, retention, and reactivation.
Provide project management support to the Retention Marketing Team, ensuring seamless execution and securing approvals.
Collaborate closely with internal stakeholders from Creative, Data Science, Product, R&D and Merchandising teams.
Stay abreast of email best practices and industry trends.

As the Vice President of Data , you will hold a critical leadership position responsible for driving strategic decisions through advanced quantitative analysis and data Science. Your expertise will be instrumental in cross-departmental collaboration with product marketing, customer service, and operations teams to ensure alignment and synergy across all areas of the business.

Responsibilities:

Lead and mentor multiple teams of Analysts, Data Scientists and Data Engineers.
Initiate & manage cutting-edge projects from ideation to delivery, including developing automated solutions.
Evaluate and improve the companys KPIs through data.
Collaborate closely with Stakeholders from Product, Marketing, Operations, Customer support and Finance and initiate data driven decisions and solutions.
Lead the analysis of complex datasets to extract valuable insights, trends, patterns, and anomalies that drive strategic decisions.
Lead the building and upgrade of existing data infrastructure to cope with performance, scalability, and growth.

Our Customer Experience team is looking for an experienced & driven Technical Project Manager. This position will be reporting to the VP of Customer Experience.



What Youll Do



Specifying and building tools to improve the speed, quality, and efficiency of Customer Experience.
Assisting with the documentation, mapping and constant improvement of procedures.
Analyzing workflows and making suggestions to improve efficiency and effectiveness.
Developing and maintaining standard operating procedures for common situations and maintaining all CX platforms - Onelogin, Zendesk, Talkdesk, Klaus, Magento, Slack and other tools.
Preparing performance reports by collecting and analyzing data to help discover new business opportunities.
Taking action regarding responses and reporting to the organizations leadership.
Identifying and acting to remove obstacles to delivering consistently high levels of service for all global Support Sites.
Working closely with leadership to help the Customer Experience team to deliver on their components of overall company goals and objectives.
Defining and improving Customer Experience workflows.

As the Marketing Automation Manager (Email & SMS Specialist), you will be tasked with developing and executing online communication marketing strategies to drive customer engagement, increase sales, and enhance customer loyalty. Dive into personalized and targeted email campaigns, customer segmentation, and optimized customer journeys using cutting-edge marketing automation tools. This position demands a profound understanding of email marketing best practices, data analysis, and a potent blend of creative and analytical thinking.



Responsibilities:



Develop and implement impactful email strategies for enhanced customer engagement, conversion, and retention.
Lead SMS marketing initiatives for heightened customer engagement and tailored messaging campaigns.
Utilize AI tools like ChatGPT to optimize various marketing channels, including email.
Execute diverse email campaigns, covering lifecycle emails, promotions, newsletters, and customer segmentation.
Collaborate with the marketing team to align email initiatives with broader goals and brand messaging.
Employ marketing automation platforms for crafting automated email workflows, customer journeys, and lead nurturing.
Conduct A/B testing and analysis to refine email elements for improved performance.
Monitor key email metrics, including deliverability, open rates, click rates, and conversions.
Segment customer data for personalized communications based on demographics, behavior, and purchase history.
Work with the design team to create visually appealing email templates and graphics.
Stay updated on industry trends, best practices, and emerging technologies in email marketing automation.
Provide regular reports to the marketing team on email campaign performance, trends, and optimization suggestions.

We're looking for a talented Tech Lead Angular to join us! In this role, you will lead a team of talented developers in the design, development, and implementation of software solutions utilizing Angular technologies.

As the Email Marketing Specialist, you will be tasked with developing and executing online communication marketing strategies to drive customer engagement, increase sales, and enhance customer loyalty. Dive into personalized and targeted email campaigns, customer segmentation, and optimized customer journeys using cutting-edge marketing automation tools. This position demands a profound understanding of email marketing best practices, data analysis, and a potent blend of creative and analytical thinking.



Responsibilities:



Develop and implement impactful email strategies for enhanced customer engagement, conversion, and retention.
Lead SMS marketing initiatives for heightened customer engagement and tailored messaging campaigns.
Utilize AI tools like ChatGPT to optimize various marketing channels, including email.
Execute diverse email campaigns, covering lifecycle emails, promotions, newsletters, and customer segmentation.
Collaborate with the marketing team to align email initiatives with broader goals and brand messaging.
Employ marketing automation platforms for crafting automated email workflows, customer journeys, and lead nurturing.
Conduct A/B testing and analysis to refine email elements for improved performance.
Monitor key email metrics, including deliverability, open rates, click rates, and conversions.
Segment customer data for personalized communications based on demographics, behavior, and purchase history.
Work with the design team to create visually appealing email templates and graphics.
Stay updated on industry trends, best practices, and emerging technologies in email marketing automation.
Provide regular reports to the marketing team on email campaign performance, trends, and optimization suggestions.

We are looking for a Head of CRM.
DESCRIPTION:
Leading the establishment and the delivery of CRM strategy and underlying processes needed to see it through;
Play a key role in our overall digital marketing planning and delivery for acquisition and retention;
Driving a culture of continuous improvement within the CRM team;
Ensuring that automation enables efficiencies, creating a data-rich and productive CRM process;
Being an engaging and inspirational leader to the CRM team and wider group;
Driving engagement and revenue across channels such as email, push notifications, SMS, and messenger platforms;
Leading the development and maintenance of the CRM calendar to ensure it remains updated with the latest information;
Monitoring performance activity and reporting back to the wider team;
Planning and managing multi-channel marketing campaigns;
Conducting regular market research to keep up to date on trends and competition;
Leading preparation of creative briefs based upon campaign objectives, including initial preparation, copywriting, execution and analysis and developing your creative team members to be able to maintain this on an ongoing basis;
Developing the CRM roadmap, segmentation, content planning, and strategy.