דרושים » מערכות מידע » Head of CRM

We are seeks a lifecycle marketing expert to enhance email campaigns in HubSpot, identify new communication opportunities, and devise corresponding strategies.The Senior Manager is accountable for our brand roadmap and strategy regarding customer marketing and lifetime value.
The mission is to manage, deploy, and assess all email marketing campaigns across the marketing funnel, collaborating cross-functionally to boost conversions and establish us as a property management thought leader.
The aim is to optimize current email campaigns, introduce new tactics, and meet or surpass lifecycle marketing KPIs.
As CRM & Lifecycle Marketing Lead, you will:
Manage, test, and assess email campaigns across the marketing funnel on HubSpot.
Lead lifecycle strategy development and execution across various channels.
Be responsible for strategy, team management, and data-driven campaign optimizations.
Monitor reports to ensure campaigns meet budget and revenue targets.
Optimize email, direct mail, SMS, and touchpoint strategies based on performance data.
Oversee marketing programs including automation and triggered-based initiatives.
Create campaign briefs for email campaigns.
Collaborate cross-functionally for campaign execution.
Establish analytics and reporting to inform leadership and enhance CRM strategy.
Lead testing strategies for continuous improvement.
Develop segmentation and targeting strategies for personalization.
Cultivate cross-functional relationships for full-funnel campaigns.
Develop short- and long-term lifecycle marketing strategies.
Recommend organizational changes and stay updated on CRM trends and regulations

MA?LYS is one of the fastest-growing global D2C startups with a self-built e-commerce platform that allows us to leverage data and optimize marketing funnels to bring clinically tested body care products to women worldwide. With years of rapid growth and millions of customers worldwide. MA?LYS is on track to become one of the biggest body care brands in the world. We are a team of people who want to make lasting, impactful changes, who live (and love) to see results, who innovate with passion, and who love a good sense of humor. Is our vibe your vibe? We are looking for a talented individual who will manage, develop and optimize the CRM and Loyalty experiences through the use of various automation tools and platforms. Analyze customer data to identify trends, measure campaign performance, and optimize customer journeys.
It’s going to work for you too… By using innovative marketing automation tools, you’ll shape the future of customer experience & your love for customer success in a new and fastest-growing brand. Grow your expertise in CRM, data analysis, and team collaboration, while working with senior management and make a direct impact!
Your life at MA?LYS will look like…
* Mornings begin with coffee and data. Dive into reports to uncover hidden insights and fuel personalized journey crafting.
* Develop and execute retention marketing strategies to drive customer engagement, loyalty, and repeat purchases.
* Create and implement targeted email, push, and SMS campaigns, to drive cohesive and engaging customer experiences.
* Utilizing different personalization and targeting strategies, leveraging data-driven cohorts to develop audience segmentation.
* Manage subscription plans and loyalty programs to incentivize customer retention and increase lifetime value.
* Implementing constant and agile 'test and learn' approaches to develop loyalty strategic and marketing programs and member experiences, leveraging customer segmentation and personalization.
* Collaborate cross-functionally with marketing, product, and data teams to ensure alignment of retention initiatives with overall business objectives.
* Stay up-to-date with industry trends and best practices in retention marketing and CRM technology.
You will thrive in this role if you have…
* 3+ years of experience in retention marketing, CRM, or a related field (e-commerce advantage).
* Proven track record of developing and executing successful retention campaigns that drive measurable results.
* Strong analytical skills with the ability to interpret data and draw actionable insights.
* Experience with CRM platforms, email marketing tools, and analytics software.
* Excellent communication and collaboration skills, with the ability to work cross-functionally and influence stakeholders.
* Creative thinker with a passion for customer engagement and loyalty.

XM Cyber is a leading hybrid cloud security company that’s changing the way organizations approach cyber risk. XM Cyber transforms exposure management by demonstrating how attackers leverage and combine misconfigurations, vulnerabilities, identity exposures, and more across cloud and on-prem environments to compromise critical assets. With XM Cyber, you can see all the ways attackers might go and all the best ways to stop them, pinpointing where to remediate exposures with a fraction of the effort. We are seeking an experienced Manager to oversee the Information Technologies group and lead IT operations across our IT Engineering, MIS and help desk support teams. This role requires a seasoned leader with strong managerial skills, capable of overseeing multiple teams within our IT department—ensuring collaboration, driving team performance, and fostering a productive work environment that aligns with our strategic goals. Responsibilities
* Team Leadership and Coordination: Direct and manage the operations of three distinct teams: IT Support (Help Desk), IT Engineering (Infrastructure, Lab, and Automation), and MIS (Management Information Systems). Cultivate a collaborative team environment, streamline inter-departmental communication, and enhance productivity to achieve strategic objectives across all technology fronts.
* Cloud Environment and Data Center Oversight: support cloud environments AWS/AZURE/GCP and data centers management. Implement best practices for cloud management and data center efficiency to support enterprise-wide applications and data storage solutions.
* Responsible of the company labs including user management, networking, auto provisions and maintenance
* Strategic Planning and Integration: Develop and implement strategies for system renewals, user management, system usage and support. Drive project management for system integrations and automation to ensure seamless data flow between platforms.
* Budget Management: Act as the budget owner; responsible for planning and managing the annual budget for Information Systems.
* Project Management Excellence: Spearhead and oversee all IT-related projects, from initial conception through to successful execution. Employ rigorous project management methodologies to ensure timely delivery within budget constraints. Coordinate cross-functional teams to facilitate seamless project workflows, ensuring clear communication and effective resolution of issues throughout the project lifecycle.
* Technical Troubleshooting: Troubleshoot and resolve complex technical issues, maintaining high system integrity and operational efficiency.
* Collaboration and Customization: Work closely with internal departments to tailor solutions that optimize business processes and ensure system alignment with business needs.
* Performance Monitoring: Monitor and evaluate system performance, recommending improvements and optimizations.
* Support and Training: Provide comprehensive training and support to end-users, enhancing user satisfaction and system usability.
* Vendor Management: Collaborate with external vendors and partners to ensure effective system implementations and upgrades.
* Industry Awareness: Stay abreast of industry trends and best practices to enhance the capabilities of our information systems continually.

We Founded in 2014, we are a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses and entrepreneurs adapting to todays fast-evolving hybrid work environment. We are considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, we have over 15.000 members in more than 40 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more.
Why youll love working in our company? we are a place where employees can thrive and further develop their skill set in an inspiring and nurturing environment: great vibe, employee wellbeing, diverse community, boutique design. Youll work with some of the best people in the industry, who love what they do. Youll be part of a global company with deep respect and understanding for the local culture of each of its markets. Our growth is intrinsically connected to that of our employees, and as a Mindspace employee, youll be presented with long term career opportunities, globally. Who is the ideal Mindspacer? Youre a team player. You take pride in what you do and have a mindset of Im all in when you do it. You know when to take action and how to take the areas of your responsibility to the next level - excellence is the name of the game. You know how to read the room and understand the professional environment youre in. About the position This full-time position is based in Tel Aviv. As a salesforce Administrator, you will be responsible for managing and customizing the CRM to fit our evolving sales processes and meet the needs and demands of our cross-functional teams. Your day in our company You will be collaborating with all of Mindspace's departments. As an initiator, you are seeking new ways to become better, who is both a one-man-show and a team player, able to effectively work with others to achieve ambitious results. The main responsibilities of a salesforce Administrator in our company include (but are not limited to):
* Manage and maintain salesforce objects, fields, automations and administration.
* Provide technical solutions to meet operational requirements.
* Lead improvements and automation process based on the companys business processes and needs.
* Handle data migrations and data fixes.
* Train and support internal end users.
* Handle system irregularities.
* Stay up-to-date with new CRM technology & innovation and identify new tools to support operations.

As a Game Operations Manager, you will have to operate our Backend Admin System and take part in related technical aspects of making ideas into reality while working closely with our Monetization, Art, Product & R&D departments to ensure the smooth running of all-new features, promotions, marketing events, live A/B tests, VIP special treatment and much more.

Responsibilities:
Operating monetization & product activities across multiple games through the company Back-End Admin system: setting up promotions, controlling game features, creating pricing configurations, segmentation, etc.
QA of the promotions/configurations/features.
Responsible for ensuring the smooth running of the Live Operations Calendar and AB Tests in the production environment throughout different time zones, games & platforms.
Work alongside with QA team to make sure new features are developed & released according to the planned vision & requirements.
Daily monitoring of ongoing operations.
Work closely with Monetization, Product, VIP, Art, R&D departments to make ideas into reality.

We are looking for a highly motivated and Experienced Program Manager to lead the development and execution of critical projects within our Unmanned Systems (Including Loitering Munitions).
You will play a key role in ensuring the successful delivery of complex projects on time, within budget, and to exacting military specifications.
You will be responsible for the following:
Leading to customers success while securing Companys interests.
Thrive in a fast-paced environment with strict deadlines and stringent regulations.
Develop and manage project plans, schedules, and budgets for assigned unmanned systems projects.
Lead cross-functional teams of engineers, scientists, and other technical specialists.
Monitor project progress, identify risks and issues, and proactively implement corrective actions.
Manage project interfaces with internal and external stakeholders, including government agencies, subcontractors, and vendors.
Ensure compliance with all relevant military standards and regulations.
Prepare and deliver clear and concise project reports and presentations.
Identify and implement process improvements to enhance project efficiency, effectiveness and profitability.
Reporting to VP Programs

We are seeking an ERP Product Manager.
You will be the chief of your domain. You will own the ERPs under your responsibility, push for new features and capabilities, explore the innovations that the ERP companies bring, and prioritize between customer requests.
You will be the owner, the point of knowledge and the go-to person for these ERPs.
Responsibilities:
Drive end to end features to deliver the best customer experience while managing the limitations of the ERP systems, including writing user stories, release notes and sales materials.
Partner with different stakeholders in the company (like Customer Success, and other product managers) to bring the best solutions to our customers.
Manage prioritization and workload of the development teams.
Work with US and Israeli teams including working in some US hours with customers, customer support and product leadership.

We are looking for a project manager to lead varied cross-organizational projects, support, guide, reflect via tools, raise flags, help mitigate problems, and ensure we deliver what and when we plan to deliver.
Key Responsibilities:
Project management of strategic cross-org projects:
Work with different executives to initiate a project, define scope timeline and KPIs
Create and manage integrated project plan and identify project critical path
Monitor and review project progress and timelines and ensure all stakeholders adhere to the committed plan
Perform project risk management - identify potential risks, ensure risks are understood, suggest mitigations, and ensure successful execution of mitigations
Facilitate decision-making and take decisions when needed to be aligned with the executive sponsor
Manage the project integrations between departments/project phases to ensure effective collaboration and seamless delivery
Identify and resolve issues to ensure project success
Constantly and communicate plan and status with all relevant stakeholders
Accountable for an ongoing update of progress on project management tools and ensuring others updates in the system are well-documented
Develop business and operational processes, and support the implementation of these processes in relevant applications when necessary. This includes the development of efficient processes within groups and in between groups, with continuous process improvements.
These processes should be repeatable, agile, and audit-ready at any time.

We are looking for an experienced Project Manager to lead one of the most strategic initiatives within the Seller Management team and own the teams business operations.
As an Analytics Project Manager, you will ensure that we have the right quantity and quality of sellers - across a broad range of skills, experience levels, and price points - to meet our buyers diverse needs.
The ideal candidate has a professional background as a Data Analyst - with proven experience in complex data analysis - who is looking to transfer their analytical skills to a strategic business role.
What am I going to do?
To succeed, you will need to lead and deliver three main initiatives:
In the short term, you will develop and lead the creation of supply management capabilities, to enable the identification of supply gaps. You will extract data to determine supply levels on each shelf, map all the parameters that affect supply levels, determine optimal supply thresholds and buckets, and define supply gaps relative to the required demand, across categories, prices, languages, and professional levels.
In the medium term, you will scale tools to mitigate those supply gaps. You will work with cross-functional teams - such as Product, Data, Professional Evaluators and Verticals - to analyze the current supply state; formalize business cases; and identify, design and build the necessary features and tools.
In the long term, once youve successfully created and implemented the supply management capabilities and tools, you will own our supply management operations, and be responsible for its business metrics, such as the quantity and quality of sellers, and level of e-commerce experiences.
Ultimately, you will lead end-to-end project ideation, planning, and execution, guided by heavy data-driven decision-making, and upon successful implementation, serve as the Supply business owner. Accordingly, this role demands proven experience in complex data analysis, structured problem-solving skills and project management.