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We are looking for an experienced and highly motivated Senior FinOps Product & Projects Analyst to join our Financial Operations (FinOps) organization.
This role sits within the FinOps Product & Projects team, which acts as the bridge between Financial Operations, Product, Engineering, BI, and other cross functional teams.
Our mission is to ensure that FinOps is operationally ready to support new products, capabilities, and strategic initiatives. We translate business and operational needs into product requirements, design scalable operational processes, drive cross functional projects, and ensure successful implementation across the FinOps organization.
This is a highly cross functional role combining project management, product operations, process design, data analysis, and technical problem solving.
What You'll Do:
Lead strategic FinOps initiatives from planning through execution.
Drive cross functional projects involving Product, Engineering, BI, Finance, Operations, and external stakeholders.
Track project progress, identify risks, and drive timely resolution of blockers.
Coordinate testing, deployment readiness, and operational rollout of new capabilities.
Act as the primary liaison between FinOps and Product teams.
Translate operational challenges into clear product requirements and enhancement proposals.
Identify opportunities for automation, scalability, and operational efficiency.
Ensure new product capabilities are operationally supported before launch.
Influence product roadmaps based on operational needs and customer impact.
Design scalable operational processes for new products and business initiatives.
Build and document standard operating procedures (SOPs), workflows, and operational playbooks.
Ensure smooth handover of newly designed processes to operational FinOps teams.
Lead complex operational investigations involving multiple teams.
Coordinate high priority incident resolution.
Perform root cause analysis and drive long term corrective actions.
Work closely with BI teams to define reporting requirements and operational dashboards.
Support data driven decision making across FinOps.

Required Escalation Engineer
As a Escalation Engineer you will be responsible for:
Serve as a focal point and source of knowledge for departments in the company and for our clients. Share the knowledge, by being a point of advice for the CS department and other internal teams, and work on keeping our KB up to date, including creating new articles.
Manage major and critical production outages - Take ownership, troubleshoot, diagnose, resolve technical issues, and prepare internal and external RCAs.
Work closely with business and engineering teams to ensure efficient issue resolution, maneuvering towards the most suitable solutions, and minimizing further escalations as much as possible.
Analyze production traffic and locate design gaps - deep-dive analysis of the transaction processing by our clients with our partners, identification of design gap (what is missing and what needs to be done), and analysis of top-tier client processing approval ratio.
Participate in the features development life cycle - starting from the design to the implementation method, and the handover to the relevant teams.
Maintain production quality - work closely with the engineering team to coordinate maintenance in production, provide risk analysis, and constantly enhance production quality.

We are seeking a Senior system Administrator! We are looking for an experienced Senior system & Infrastructure Engineer to lead the design, implementation, and maintenance of scalable enterprise IT environments. You will take end-to-end ownership of Linux systems, Active Directory, NetApp Storage, and cloud/virtualization infrastructure, while collaborating closely with R&D/ DevOps teams and leveraging AI tools to drive automation and optimization. Key Responsibilities
* Hands-on design, deployment, and maintenance of Linux (Ubuntu / RedHat / CentOS) and Windows Server systems.
* Management of virtualization environments ( VMware /KVM) and cloud platforms (AWS / Azure).
* Full responsibility for the architecture, configuration, management, and ongoing maintenance of NetApp Storage systems (ONTAP / FAS / AFF), including Volumes, Snapshots, Qtrees, and performance optimization.
* Management of Active Directory, identity management, backups, DRP, and data replication.
* Writing automation scripts (PowerShell, Bash, Python, Ansible).
* Close collaboration with development teams (R&D / DevOps ).
* Integration of AI technologies into infrastructure operations.

Required Director of IT Operations
As a Director of IT Operations you will be responsible for:
Lead the design, implementation, and continuous improvement of the company's IT infrastructure, internal systems, and business applications.
Drive AI initiatives across the organization by identifying opportunities, implementing AI-powered solutions, and automating business processes.
Lead complex cross-functional IT projects from planning through execution, ensuring alignment with business objectives and timely delivery.
Plan and execute infrastructure, cloud, and business systems migrations while minimizing operational impact.
Own the administration, monitoring, maintenance, and optimization of enterprise applications, cloud services, and corporate IT environments.
Define and implement IT standards, processes, KPIs, SLAs, and operational goals for the department.
Evaluate, implement, and integrate new technologies that improve efficiency, scalability, and user experience.
Collaborate closely with Engineering, Product, Finance, HR, and other business units to deliver technology solutions that support organizational growth.
Lead technical initiatives independently, taking full ownership from planning to execution with minimal supervision.
Manage vendors, software platforms, licensing, and strategic technology partnerships.

We are looking for a Data Analyst to join our data analytics team and take a leading role in shaping data-driven decisions across the company. This is a true all-around role: you'll move fluidly from recurring reporting to complex, open-ended analyses, owning initiatives end to end - from problem definition and data exploration to insights and recommendations. You'll partner closely with teams across the company, including Product, Operations, R&D, Finance, Marketing, Risk, Compliance, Sales, and senior leadership. As a trusted data partner, you'll help stakeholders navigate ambiguous questions, challenge assumptions, and make informed decisions that directly impact our strategy and performance.
What youll do:
Lead complex data analyses to drive strategic business decisions
Translate ambiguous business questions into clear analytical frameworks
Build and maintain scalable dashboards, reports, and data models
Identify trends, risks, and opportunities from large, complex datasets
Present insights and recommendations clearly to senior stakeholders
Define and uphold analytical standards across the team.

Required Controller
As a Junior Controller, you will be responsible for:
In charge of the monthly closing process, including preparing working papers, calculating accruals, preparing reporting packages, and performing analytical procedures.
Manage monthly, and annual statutory financial reporting requirements
Participate in the preparation of financial statements and the annual audit in compliance with official guidelines and requirements
Provide professional guidance and assistance for the bookkeeping staff
Monitor and review the accuracy of financial data.

We are looking for a detail-oriented and analytical Wallet Reconciliation Analyst (Maternity Leave Replacement) to join our Finance Operations team.
In this role, you will be responsible for ensuring the accuracy and integrity of financial records by performing reconciliations, investigating discrepancies, and partnering with cross-functional teams to resolve issues. You will play a key role in maintaining financial accuracy, supporting operational excellence, and ensuring compliance with internal controls and accounting standards.

Were looking for a Marketing Communications & Content Manager to lead content and communications efforts across channels. This role combines strategy and execution, driving brand awareness and supporting pipeline growth while ensuring consistent, high-quality messaging.
Key Responsibilities:
Lead company messaging across brand, product, and campaigns, ensuring consistency across all touchpoints
Own end-to-end content creation across website and print materials - including webpages, blogs, eBooks, case studies, videos, brochures, and one-pagers
Manage PR and content distribution to strengthen brand visibility and thought leadership
Co-plan and co-execute marketing initiatives, including virtual and in-person events, to drive awareness and pipeline
Create campaign assets (including ads and emails) aligned with business goals
Manage LinkedIn (B2B) and support additional B2C channels
Use data and insights to measure and optimize content and campaign performance
Collaborate cross-functionally with product, sales, and external partners/agencie

Were looking for an experienced Product Analytics Manager to play a key role as part of the Product organization. The Product Analytics Manager will lead the domain and work closely with Product, R&D, Sales and Marketing, Customer Success, and BI to drive data-informed product and business decisions.
Key Responsibilities
Define product success metrics, usage benchmarks, and adoption KPIs across products and customer segments, ensuring alignment with clinical and business impact goals.
Own the end-to-end product analytics framework - including event design, tracking strategy, data validation, and ongoing data quality monitoring.
Perform hands-on deep-dive analyses, working directly with raw data and collaborating with R&D and BI to ensure robust data models, pipelines, and instrumentation.
Partner with Customer Success and BI to deliver customer-centric insights and support the evolution of the product data infrastructure.
Build dashboards and analytical models to support product and business decision-making, evaluate feature performance, and establish a continuous feedback loop between user behavior and product development - using data-driven insights to challenge assumptions and prioritize high-impact roadmap initiatives.
Quantify the clinical and economic impact of solutions by analyzing real-world encounter data to validate key performance markers such as reduction in cost of care, improved patient outcomes, and product utilization.
Translate complex analyses into clear, actionable recommendations for technical and non-technical stakeholders.
Provide professional leadership in analytics, including team management (if applicable) and contributing to the growth of the analytics function.