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our company leads the category of Social Video Intelligence, giving global brands the power to see, understand, and control the life of their brand on Social Video.
We are looking for a jack of all trades. Someone happy to wear many hats and switch between them all day, who picks things up fast, thinks like an analyst, and brings great energy to the team.
What you will do
Onboarding: Drive the technical and operational rollout for new customers. Customize data views and reporting formats to each client's unique preferences, to ensure key insights are immediately accessible, intuitive, and actionable for their team.
Data Analysis: Analyze customer and product data, track performance metrics, and surface patterns and insights for both clients and internal teams.
Technical Support: Resolve product-related issues via email and own escalated cases end to end.
Prompt Engineering: Design, test, and refine prompts that power our product and customer setups.
Process Optimization: Monitor workflows, recommend new procedures, and roll out improvements using AI and automations to reduce friction and make our day-to-day faster.

our company leads the category of Social Video Intelligence, giving global brands the power to see, understand, and control the life of their brand on Social Video.
We are a Tel Aviv-based startup looking for our first US-based Customer Success Manager to help our enterprise B2B customers get the most out of our platform. As our first Customer Success hire in the US, you'll play a key role in building long-term customer relationships and supporting our continued growth in the market.
What you will do:
Ensure customers fully leverage our products features for maximum impact.
Hold periodic check-ins and training sessions to drive adoption and usage.
Analyze customer data to identify opportunities for service growth.
Provide guidance on best practices and product use cases.
Communicate client requirements to internal teams and collaborate to ensure seamless experiences and continuous improvement.

we are looking for a seasoned Director of Finance to join our growing finance team. This is a key finance role: you will design our future reporting environment, build the accounting function from the ground up, and solidify top-notch reporting standards to support rapid business growth.
As a senior member of the finance team, you will own our core finance operations and manage the outsourced providers that deliver them - bookkeeping, payroll, and accounting - putting in place the processes, checks, and controls that will let us scale with confidence.
Responsibilities
Design and own our company's accounting infrastructure; lead the selection and implementation of our ERP/reporting system, billing, and collection capabilities
Own the monthly financial close process for both GAAP and non-GAAP purposes, ensuring consistent, timely, and accurate reporting
Manage the quarterly and annual preparation of statutory reports (annual financial reports and tax reports) across our entities, working with external auditors and tax advisors
Manage our outsourced finance functions - bookkeeping, payroll, and accounting providers - owning vendor relationships, service quality, and deliverable timelines
Prepare monthly budget vs. actual reporting and variance analysis, partnering closely with budget owners to track and explain departmental spend
Track and analyze accruals and prepaid expenses as part of the close and variance process Establish internal controls and segregation of duties early, and support the documentation of control requirements
Oversee AR/AP, bank reconciliations, and day-to-day cash operations
Prepare and maintain supporting working papers.