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We are looking for a DevOps Engineer.
As a DevOps engineer, you will have the opportunity to build an
E2E CI\CD pipelines from the ground up as well as be in charge of large
deployments and their healthiness. You will be working on monitoring, log
analysis, deployment, testing, rollout to production and much more.
Our ideal candidates are highly motivated
individuals with strong technical skills and a solid background and
understanding in DevOps methodologies, technologies, and tools.
Responsibilities:
Enable and enhance team developer workflows by developing CI/CD and automation capabilities.
Leading the monitoring of the teams offerings through logs, metrics, traces and more.
Taking part in a top-notch technology team, code reviewing and knowledge sharing.
Support the core research teams with their workflows using the teams solutions.

Our unique research team is expanding, we are looking for smart and humble team members to join the team and solve complex problems. Our technical challenges include developing new trading strategies, , improving the performance of our algorithms, finding new ways to beat the markets. As an ML researcher you will collaborate with our R&D team to execute live trading strategies. If you are looking to make an impact by putting into practice successful ideas and seeing immediately the outcome, make influence on financial performance this is a great opportunity.
In this role you will:
Mange and lead independent research applying ML/DL/Signal Processing/Data Mining to a wide variety of datasets.
Creatively find new trading strategies
Work with other team members to optimize Algorithms

We are searching for an innovative Software Engineer that will join us and be part of a SW team.
In this role you'll:
Be responsible of the full life cycle development of several key applications including: Technical and statistical research, design, coding and integration
Developing and integrating new and existing software as part of a large-scale system
Tackle tough problems and find creative ways to solve them
Write high quality, functional code using C++/Rust development
Leverage our in-house autonomous tools to manage all development flow, from setting up our development environment to creating git branches and deploying services to production
Be the owner of your domain to ensure code quality, performance, and scalability of our products
Manage and complete tasks using TDD, continuous integration and modern development processes
Coach and mentor other developers and help them elevate their skills while investing in your personal growth
Be working independently but as a part of a strong and collaborative team.

We are looking for a skilled and motivated Software Engineer to join our backend data infrastructure team. You will be at the core of data ecosystem, building and maintaining high-performance data services and pipelines that support both real-time and batch workloads. Your work will directly impact how data is accessed and leveraged across the company from live production environments to ML training pipelines. You will design and maintain systems that span hybrid infrastructure (on-prem and cloud), and ensure our data platform is fast, reliable, and scalable. We value engineers who are curious, open-minded, and excited to learn new technologies and practices as the landscape evolves.
As a Big Data Engineer, you will:
Design, implement, and maintain backend services for managing and processing large-scale data.
Build and operate production-grade data pipelines and infrastructure.
Develop utilities ,libraries and services to support high-throughput data retrieval and access patterns.
Ensure observability, stability, and performance of data services in hybrid (cloud/on-prem) environments.
Monitor and troubleshoot issues in live systems and continuously improve their robustness.
Work cross-functionally to ensure data is accessible, well-modeled, and easy to consume by other teams.

We are searching for an innovative Software Engineer that will join us and be part of a SW team
In this role you'll:
Be responsible of the full life cycle development of several key applications including: Technical and statistical research, design, coding and integration
Developing and integrating new and existing software as part of a large-scale system
Tackle tough problems and find creative ways to solve them
Write high quality, functional code using C++/Rust/Python
Leverage our in-house autonomous tools to manage all development flow, from setting up our development environment to creating git branches and deploying services to production
Be the owner of your domain to ensure code quality, performance, latency and scalability of our products
Manage and complete tasks using TDD, continuous integration and modern development processes
Coach and mentor other developers and help them elevate their skills while investing in your personal growth
Be working independently but as a part of a strong and collaborative team

We are looking for a team player who can lead a large-scale architectural change as part of our Payout group that focuses on the platform that allows paying out our thousands of global customers while creating a unified experience in different world regions.

As a Senior Java Developer joining the Payout group, you will lead the design and development of our next-generation infrastructure, microservices, and cloud-native applications to support growth and global scalability needs. You will also take a crucial part in designing our real-time data services and help with our shift to event-driven architecture. In addition, you will participate in the planning and design of our distributed infrastructure over K8s.

Please note:

Please submit your CV in English.
We are located in Herzliya and work in a hybrid work mode.

What will I be doing?

Be a part of embedded SW team which is responsible for all the company embedded software components

Write design document and test plans for new features and improvements of existing features.

Implement design of new features and improvements.

Maintain and handle bugs and issues in written modules.

Full responsibility for specific modules and features which requires collaboration with other teams like algorithm, VLSI, hardware etc.

searching for a Technical Support Engineer to join our Customer Support team. The Technical Support Engineer manages customer issues to ensure that they are resolved quickly and satisfactorily. He or she also works to mentor and lead others on the support team, to improve customer support processes, to maintain strong customer satisfaction, and to influence the product roadmap. As a member of a small and dynamic company, he or she also gets involved in other activities such as technical assistance to the Sales team, helping customers integrate OSPWAT products, helping to test and assess new products and product releases, and other special projects. We are looking for an energetic and motivated person who likes interacting with customers, tinkering with software, learning about new technologies, and doing what it takes, to contribute to quick growth.

What You Will Be Doing

Customer Issue Management:
Review and prioritize the queue of open tickets, ensuring timely resolution of each issue.
Track customer status for each ticket, including support level, previous interactions, and satisfaction level.
Investigate and research customer-reported issues, striving to recreate and resolve them promptly.
Collaborate with internal departments, such as Product Development, Finance, Legal, etc., as needed to address customer requests in a coordinated and efficient manner.
Provide responsive phone and chat support to address customer queries and concerns.
Documentation and Reporting:
Ensure comprehensive documentation of all customer interactions, updates, and resolutions in the ticketing system.
Maintain proper attributes and tags for tickets, facilitating efficient tracking and reporting.
Create and update customer-facing knowledge base articles to aid in issue resolution and self-help for customers.
Continuous Improvement.
Proactively enhance technical knowledge and proficiency in products.
Collaborate with cross-functional teams to contribute insights and feedback for product improvement.