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Now were looking for a visionary and customer-focused Product Support T3 Engineer to join our team. In this role, you will be engaging with our customers during the evaluation, post-sales process, onboarding, and as the ongoing customer lifecycle continues. This is an opportunity to join a Cloud Network Security Rocket Ship and to take part in making the Future of SASE, today!
Responsibilities:
 Own and manage customer issues and see problems throughout resolution.
 Research, diagnose, troubleshoot and identify solutions to resolve customer issues, keeping a positive and can-do attitude.
 Work directly with R&D and Product Management on customer issues upon full resolution.
 Be a focal point for customers' needs by deeply understanding their business and aligning their needs with our companys solution.
Become a trusted advisor to customers by deeply understanding their business and aligning their needs with our solutions.
Nurture the relationship with the customer through ongoing communication and periodic meetings.
Act as a customer advocate internally while effectively collaborating with internal teams, including product management, engineering, and sales.
Track & monitor customer status and identify both areas of concern and growth opportunities.
Be a part in building, improving and expanding our companys global Support Services.

Were looking for a visionary Support Engineer Tier 1 to join the company team. In this critical role, you will be monitoring, supporting, and providing advanced troubleshooting of a large complex data network infrastructure by using network monitoring and network management tools. You will work closely with teams from our business areas, network engineering, and management as a team representative on major incident bridges
Responsibilities:
Provide technical support for our company customers around the world.
Own and manage customer issues and see problems throughout resolution.
Research, diagnose, troubleshoot, and identify solutions to resolve customer issues, keeping a positive, and can-do attitude.
Be a focal point for the customers needs and become a trusted advisor with customers by deeply understanding their business and aligning their needs with our solutions.
Act as a customer advocate internally while effectively collaborating with internal teams including product management, engineering, sales, and finance.
Track and monitor customer status and identify both areas of concern and growth opportunities.
Be a part of building and expanding the companys Global Support Services.

We are seeking a hands-on Technical Program Manager (PMO) to lead complex customer programs in a fast-growing, multidisciplinary deep-tech environment.

This role drives execution across customers, R&D and operations teams, owning programs from early design engagement through data centres qualification and production ramp - directly enabling customer adoption, predictable delivery, and revenue growth.

seeking a senior, hands-on CISO & Head of IT to act as "one-man-show" authority for IT operations and information security. This role owns IT and Information Security e2e for core business functions:
setting direction, making structural and vendor decisions, and defining what "good" looks like, while also answering questions in real time, exercising sound judgment, and taking ownership when issues arise.
This is a highly visible leadership role focused on judgment, ownership, and practical execution.

Key Responsibilities

Information Security & Risk

Build and maintain a pragmatic information security and IT risk management program aligned with business priorities.
Lead security risk assessments and drive remediation in partnership with engineering, IT, and business teams.
Define and maintain security policies, standards, and secure-by-design practices in collaboration with our Product House organization.
Promote security awareness and accountability across the company, including ownership of employee security training programs.
IT Ownership

Own internal IT environment, including identity and access management (e.g., Okta), Google Workspace, endpoints, and core SaaS tools.
Ensure smooth employee onboarding and offboarding.
Act as a point of escalation for IT issues and access problems, including hands-on work.
Manage external IT service providers and helpdesk vendors, including SLAs and escalation.
Security Operations

Own the overall effectiveness of security monitoring, detection, and response.
Design and maintain preventive controls, processes, and readiness measures to reduce the likelihood and impact of data security incidents.
Ensure vulnerabilities, findings, and incidents are identified, prioritized, and addressed.
Lead preparation for security incidents, including incident response planning, tabletop exercises, and coordination with Legal, Product House, and external partners.
Stay current on emerging threats and translate them into practical, risk-based improvements for the business.
Audits, Customers & Vendors

Lead security audits and certifications (e.g., SOC 2, ISO 27001) and serve as the primary contact for auditors.
Personally own customer security questionnaires and security discussions.
Partner closely with Legal on privacy, regulatory, and contractual security matters.
Oversee the IT and security budget and manage relevant vendors and advisors.

It starts with you - an engineer driven to build resilient, automated infrastructure that enables teams to move fast with confidence. You care about operational excellence, developer experience, and reliability at scale. Youll architect and operate the compute and networking infrastructure that powers our AI platform - from CI/CD pipelines to Kubernetes clusters to observability systems - across cloud and on-prem environments.
If you want to build infrastructure that powers mission-critical AI systems at national scale, join our companys mission - this role is for you.
The Responsibilities
Architect and operate Kubernetes-based infrastructure across AWS and on-prem environments, ensuring high availability, security, and performance.
Design and maintain CI/CD pipelines for application and service deployments with automated testing, security scanning, and rollback capabilities.
Drive infrastructure-as-code practices for compute and networking - building reproducible, auditable, and version-controlled infrastructure.
Own reliability and incident response - establish SLOs, build alerting systems, lead incident resolution, and drive post-incident improvements.
Enable AI-native operations - support agentic deployment pipelines, self-healing infrastructure, and secure sandboxing for model experimentation.
Build and maintain observability systems - metrics, logging, tracing, and dashboards that provide visibility into system health.
Optimize infrastructure cost and performance - right-size resources, implement auto-scaling, and identify efficiency opportunities.
Collaborate with Engineering, Data Platform, Data Engineering, and Security teams to align infrastructure with platform needs.
Shape infrastructure characteristics that support data freshness, correctness, and low-latency pathways for AI training/inference, retrieval, and agentic workflows.
Contribute paved-road tooling - reusable CI/CD patterns for services, IaC modules for compute and networking, and runbooks - that streamline delivery across teams.
Collaborate with Engineering, Data Platform, Data Engineering, Security, Product, AI/ML, Data Science, and Analytics to anticipate and meet cross-functional needs.

We are looking for a highly skilled and experienced Principal Software Engineer to join our innovative team.

This role is critical for developing the software components that drive our state-of-the-art satellite communication and processing systems.

The ideal candidate will have a strong background in software development for embedded systems and experience in digital communication and IP routing.

As a Principal Software Engineer, you will lead the design, development, and implementation of advanced software solutions, collaborating with our multidisciplinary team to ensure the deployment of cutting-edge, reliable, and efficient spaceflight systems.



What you will be doing​
Lead the design, development, and optimization of software for satellite communication and signal processing systems.

Define software architecture and system design to meet project requirements and performance standards.

Collaborate with system engineers and other team members to integrate software components with hardware and communication systems.

Perform code reviews, provide technical guidance, and mentor junior software engineers.

Conduct comprehensive testing, validation, and verification of software to ensure high reliability and performance in space environments.

Troubleshoot and resolve complex software issues in development and deployed systems.

Maintain thorough documentation of software design, development processes, and test results.

Stay up-to-date with the latest industry trends, technologies, and best practices in software development for space applications.

We are on the lookout for an experienced engineer to join our DevOps team who is passionate about software design, development, and deployment.
The role focuses on designing, building, and maintaining production-grade cloud solutions, ensuring scalability, reliability, and security. You will manage CI/CD pipelines, automate deployments, monitor system performance, and collaborate across development teams to deliver resilient infrastructure in a rapidly evolving environment.
The Responsibilities
Collaborate closely with development teams to define and implement infrastructure requirements that support scalable, secure, and efficient operations.
Develop and maintain internal tools to automate workflows, streamline development processes, and enhance monitoring and operational efficiency.
Diagnose and resolve issues across development, testing, and production environments to ensure system stability and optimal performance.

We are looking for an experienced Senior DevOps Engineer to join our DevOps team who is passionate about software design, development and deployment. The job involves writing production-grade modern DevOps solutions that will be shipped to the cloud and on-prem solutions.
The Responsibilities
Build the best solutions for our production platform.
Everything as a code approach (IaC): Run our infrastructure with a wide range of technologies including Ansible, Terraform, and Kubernetes
Build and maintain tools for automation, deployment, monitoring, and operations
Troubleshoot issues in our development, production, and test environments
Excellent communication and people skills
Work well in a team!

we are looking for a DevOps Engineer.
Responsibilities:
Collaborate closely with development teams to streamline processes.
Design, build and operate Kubernetes infrastructure and orchestration in Production.
Design, implement, and maintain automation workflows, scripts, and CI/CD pipelines.
Ensure infrastructure and application reliability, observability, performance, and security.

Required Staff DevOps Engineer
Job Description
A technology platform solely focused on corporate Ground Transportation Management (GTM), a market worth over $90Bn globally. It is the GTM category leader, serving over a quarter of the Fortune 500 companies.
Our cloud-based software aggregates existing transportation providers (corporate fleet, ride-hailing, taxi, and limos) into one single platform, helping businesses manage all of their ground transportation spend, saving time and money.
We are building the global grid of ground transportation, embracing the entire world, connecting the dots, similar to telephone and internet grids. We are inspired to become the standard in corporate ground transportation the same way as Zoom became the standard in corporate communication.
As a Staff DevOps Engineer, you will own production infrastructure across our cloud environments and work closely with platform, dev-infra and automation tests teams to drive operational excellence. You need to be ready to lead cross-team initiatives, proactively identify areas for optimization, and define scope both for yourself and the team.
You will be responsible for:
Keeping production stable and working, having a dedicated team as a first line of support
Improvement of existing CI/CD processes based on the feedback from product and infra teams
Improving the organization's FinOps posture.

We are looking for a hands-on IT System Administrator to join our IT team and take ownership of our internal IT environment. You will manage and support our Microsoft 365 ecosystem, endpoint devices (Windows & macOS), security and compliance, networking, and core SaaS applications.
The Responsibilities
Manage day-to-day IT operations and act as a technical escalation point for complex end-user and system issues.
Administer and maintain Microsoft 365, Entra ID (Azure AD), Exchange Online, Intune, and SharePoint.
Configure, support, and troubleshoot endpoint devices across Windows and macOS environments (Linux - advantage).
Manage device security and compliance using MDM solutions across platforms (Windows and macOS).
Support and maintain SaaS applications, including Jira, Zoom, Slack, and other business tools.
Manage, operate, and troubleshoot firewall and VPN environments, including FW (FortiGate / FortiClient).
Maintain clear and up-to-date technical documentation.
Participate in IT projects, system improvements, and process automation using PowerShell and/or Bash.

we are looking for a IT Help Desk Support to join the ride as we spearhead the next revolution in electronics!
Responsibilities
Helpdesk Support
Respond to user queries via helpdesk ticketing system, email, in person, and remote access tools.
Provide first- and second-line technical support for hardware, software, and network issues.
Diagnose and troubleshoot incidents and service requests, escalating as necessary.
Follow standard operating procedures for incident response, documentation, and escalation.
Administer and maintain helpdesk/ticketing software, ensuring accurate records of all requests and resolutions.
Develop and deliver end-user training sessions and create supporting materials.
Write and update user guides, FAQ documents, and training manuals.
User Lifecycle Management
Onboarding and Offboarding:
Provision accounts, devices, and necessary access rights for new users.
Offboard departing users, including revoking access, collecting equipment, and archiving data.
Maintain and periodically review user accounts and permission groups to ensure compliance and security.
Endpoint Management
Provision and manage company devices (Windows, Mac, mobile), ensuring compliance with security policies.
Support device lifecycle management: setup, maintenance, asset tracking, and decommissioning.
Asset Management: Track and manage IT assets, licenses, and inventory.

We are seeking an experienced and driven Senior Support Engineer to join our Global Customer Support team. In this role, you will be responsible for investigating, diagnosing, and resolving complex customer issues with the Real-time Data Platform. Youll work closely with engineering, technical writers, and client services to deliver exceptional support and help customers achieve success with at scale.
What Youll Do:
Troubleshoot and resolve technical issues for customers across diverse environments (cloud, hybrid, on-prem).
Collaborate cross-functionally with Engineering to drive resolution of complex problems and contribute to product improvement.
Participate in real-time customer remediation efforts and live incident resolution.
Act as a customer advocate to ensure timely and accurate issue resolution.
Support enterprise customers with mission-critical systems and real-time data use cases.
Assist with new deployments, configuration guidance, and performance tuning.
Write and maintain high-quality documentation and Knowledge Base articles to scale support capabilities.
Contribute to a collaborative, agile, and globally distributed support team.