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As a IT Support Specialist, you will join our IT team and work closely with experienced IT professionals. You will support day-to-day IT operations, assist with troubleshooting, and take part in infrastructure, networking, cloud, and security-related tasks. This role is ideal for someone with a strong service mindset, basic hands-on technical experience, and motivation to learn and develop in the IT field.





In this role you will:
Provide day-to-day IT support for employees, including hardware, software, network, and access-related issues.

Troubleshoot and resolve issues related to Windows workstations, Office 365, Outlook, Teams, printers, VPN, and basic networking.

Assist with user onboarding and offboarding, including account creation, permissions, groups, and equipment preparation.

Support and maintain Active Directory, Office 365, Exchange Online, and basic user access permissions.

Assist in maintaining endpoints, laptops, desktops, mobile devices, and peripheral equipment.

Help monitor and support IT systems, including servers, networking equipment, backup systems, and security tools.

Participate in IT projects under the guidance of senior team members.

Document technical procedures, troubleshooting steps, and internal knowledge-base articles.

Escalate complex issues to senior IT team members while following up until resolution.

Ensure IT activities are performed according to company security policies and best practices.

We are looking for a Senior DevOps Manager to lead our global DevOps initiatives across hybrid environments (AWS and On-Prem). This is a highly technical leadership role focused on building a developer-first platform.

You will bridge infrastructure and R&D by designing scalable Kubernetes-based environments, building custom internal logic, automating complex workflows, and owning the traffic and API layer.

The ideal candidate is a hands-on technical leader with deep Kubernetes expertise, experience with ArgoCD, Helm, and Kong, and a strong software engineering mindset.

In this role you will:
Architect, build, and maintain scalable production environments across AWS and On-Prem using Kubernetes
Own and optimize the Kong API Gateway, including custom plugin development and traffic routing
Standardize application packaging using Helm and manage declarative deployments with ArgoCD
Build custom internal tools and logic using Python and Lua
Design, implement, and maintain fully automated CI/CD pipelines using GitLab CI
Work closely with R&D teams to identify pain points and automate manual processes
Implement Security as Code across CI/CD pipelines and gateway layers
Ensure infrastructure complies with privacy, security, and data protection standards
Manage, mentor, and grow a global team of remote DevOps engineers
Define technical roadmaps aligned with infrastructure scaling and R&D velocity

we are seeking qualified Tier 2 Senior technical support professionals to expand its TAC team. The Tier 2 Senior Engineer handles complex, high-priority customer cases, acts as the first escalation point, and contributes to technical leadership and mentorship within the team.
What will you do?
TAC Engineers perform the following duties:
Provide level-2 and advanced technical support for complex and high-severity customer issues
Troubleshoot advanced networking and security problems across ADC, WAF, and IPS products
Take full ownership of escalated cases, including premium and managed customers
Act as the first escalation point for Tier 2 engineers
Reproduce and debug complex issues in lab environments and work closely with engineering teams
Lead investigations requiring deep analysis, data collection, and recreations
Participate in incident handling and contribute to Root Cause Analysis (RCA)
Create and maintain technical Knowledge Base articles for complex scenarios
Mentor Tier 2 engineers and support onboarding and training activities
Provide technical guidance and share best practices across the team

We are looking for a DevOps to join our DevOps team. someone who is passionate about determining the needs of our products, finding and implementing the best possible solutions, and empowering our engineering teams to move fast and deliver stable, secure and high-quality products. You will be driven to ensure the infrastructure is performing well from all angles, from security to code delivery.
We are looking for people who think independently, have an intense pursuit of truth and excellence, and have high standards of fairness.
Your Day2Day will be:
Code delivery - CI/CD process. Making sure its as efficient as possible.
Monitoring and visibility of our products alerts and metrics.
Security - we believe that Sec is an integral part of the DevOps methodology and youll need to be aware of it in any decision you make.
Infrastructure, entirely. Databases, lambda functions, 3rd party products etc.
You will work closely with the engineering teams to empower them and provide them with guidance and seek to continuously improve processes across R&D.
Production maintenance, from releases to ongoing operations.

we are looking for a IT Support Specialist.
What Youll Do:
Manage all IT-related processes globally, including setting up new laptops, managing resource access, and troubleshooting Security & IT tools to ensure compliance and performance.
Serve as the primary point of contact for employees seeking technical assistance on internal systems , performing both remote and onsite troubleshooting processes.
Maintain the IT inventory, oversee hardware maintenance, and handle the IT procurement lifecycles.
Ensure reliable office connectivity and maintain local network infrastructure.
Conduct ongoing access reviews and manage resource access installations to maintain strict internal security standards.
Assist with ongoing security tasks and drive the maintenance and configuration of general security frameworks (e.g., ISO 27001, SOC 2).
Leverage AI tooling to creatively solve problems, build efficiencies, and optimize IT workflows.
Continuously improve IT processes and technical documentation.

our company is looking for a professional IP-MPLS Networks Solutions Engineer to join our Technical Pre-sales Group, with a focus on L2/L3 networks for our Neptune product line.

Responsibilities
Carrying out proof of concepts, field trials, and demonstrations from remote or at customers' sites
Presenting and proving technical solutions and capabilities for existing and new customers
Be a source of knowledge on all-optical network aspects

This role requires working out of the Tel Aviv office three days per week.

About the Role:
As a SRE Technical Lead at our company, you will play a critical role in ensuring the reliability, scalability, and performance of the platform that powers our customers operations. Youll operate at the intersection of software engineering and production operations, taking full ownership of the systems you build and run.
This is a hands-on individual contributor role - not a managerial position. You'll be deep in the technical work, driving impact through engineering excellence rather than people management.
This role is not just about responding to incidents - its about fundamentally improving how our platform behaves under real-world conditions. You will drive reliability initiatives end-to-end: defining measurable service goals, shaping engineering priorities through error budgets, and implementing solutions that prevent issues before they occur.
Youll work closely with teams across the organization, embedding reliability and observability into every layer of the stack. At the same time, youll leverage automation, modern infrastructure practices, and emerging AI capabilities to continuously evolve how we operate and scale.

What you will do:
Develop deep product knowledge across our platform - understanding its internals, failure modes, and operational behavior well enough to own incident resolution end-to-end.
Define and track SLAs/SLOs/SLIs across critical platform services, and use error budgets to drive engineering decisions.
Own production reliability - including on-call rotations, incident response, and post-mortems - with a focus on minimizing MTTR and preventing recurrence through systemic fixes, not just firefighting.
Work hand-in-hand with engineering teams across the stack - infrastructure, application, and business layers - to embed reliability requirements everywhere.

We are looking for a senior-level engineer who is deeply fluent in modern cloud-native technologies and can leverage them to design, build, and continuously improve the systems that power Identity Protection products. This role is open in Tel Aviv, Israel.

What You'll Do:

Design and implement new services and integrations across a hybrid environment - primarily AWS and an on-premises data center, with additional presence on GCP and OCI - leveraging shared platforms such as Kubernetes, Kafka, and modern monitoring stacks.

Build and maintain CI/CD pipelines (Jenkins) and configuration management workflows using Chef and related tooling.

Write automation, tooling, and glue logic in Bash and Python to reduce toil and accelerate delivery.

Utilize AI and automation platforms (e.g., Claude, n8n) to drive engineering efficiency and intelligent operations.

Contribute architectural insight to platform decisions - understanding system trade-offs and designing for scale and reliability.

Participate in on-call rotations and incident response for production Identity Protection services

you will be working with people who wrote the book on hacking and internet security. We care deeply about our customers success. We ensure they are protected, stable, and empowered to stop breaches. To be successful in this role, you must be a motivated self-starter, be committed to ongoing self-education, possess strong customer service skills and have excellent technical problem-solving skills

What You'll Do:

Serve as primary technical contact and augment our customer support teams.

Onboard new customers to the platforms.

Ensure customer success through proactive periodic health checks, product training, and developing and sharing best practices.

Serve as customer advocate with internal stakeholders to ensure needed customer feedback is adequately documented and assessed by internal parties.

Engage with customers at all levels of their organization, from the front lines of the SOC to the C-suite.

Research customers technical issues in a timely manner and follow up with recommendations and action plans.

Escalate customer issues to management when appropriate.

Maintain control of the overall resolution for any escalated case, leading cross-functional groups as needed.

Leverage internal technical expertise, including development engineers, knowledge base, and other internal tools to provide the most effective solutions to customer issues.

Create knowledge base content to capture new learning for reuse throughout the company and user base.

Participate in technical communications within the team to share best practices and learn about new technologies and complimentary security applications.

Identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal.

Support the sales teams in identifying account expansion opportunities.

Drive support cases to ensure issues are being resolved in a timely manner.

We are looking for a passionate and skilled Senior DevOps Engineer to join our team. The ideal candidate is a proactive problem-solver with extensive experience in architecting and maintaining high-scale, production grade SaaS environments across multiple cloud providers.
As a Senior DevOps Engineer, you will be part of a high-performing team, leading the company infrastructure. You will work in a dynamic and agile environment with the most cutting edge technologies.
Responsibilities:
Design and plan large-scale, multi-cloud (GCP, AWS, Azure) production architectures, ensuring compliance with strict SLAs.
Automate infrastructure provisioning using tools like Terraform/Terragrunt, and leveraging GitOps methodologies.
Implement and maintain CI/CD pipelines to support multiple development teams.
Establish best practices for observability, logging, and alerting using technologies such as Datadog, Coralogix, OpenTelemetry, and Prometheus/Grafana.
Drive continuous improvement in system reliability, scalability, and cost efficiency across all environments.
Manage and operate message brokers (RabbitMQ), databases (MySQL, Redis), at scale.
Mentor engineers, fostering a strong DevOps culture and establishing standard practices within the organization.

Required Developer Advocate
This role sits at the intersection of engineering, product, and the global developer community. Youll translate our technical work across all domains, repositories, security, release management, pipelines, distribution, metadata, AI/ML, and ecosystem integrations, into content, demos, talks, and conversations that developers trust. Youll also bring community insights back into our R&D and business teams to influence product direction.
As a Developer Advocate you will:
Represent us across developer, DevOps, security, and platform-engineering communities through conferences, meetups, webinars, podcasts, and online conversations
Create high-quality technical content: deep-dive articles, demos, hands-on guides, screencasts, code samples, and social content
Build compelling demos and storytelling around our core domains: Artifactory, Xray, Curation, Distribution, Pipelines, Workers, Fly, AI/MCP, and ecosystem integrations like GitHub
Collaborate closely with R&D, Product, Security, Solutions Engineering, Architecture, and Customer Success to deeply understand new capabilities and provide practical feedback
Engage with open source and developer communities, finding new channels and conversations where we should have a voice
Partner with Marketing to strengthen messaging while preserving technical credibility
Monitor and report impact across community engagement, content performance, OSS participation, and broader DevRel KPIs.

We are seeking a talented and experienced DevOps Team Lead to join our team. If you embrace fast-paced thinking. If you are passionate about working with state of the art technology. This could be your role!

This role combines technical leadership with team management and cross-functional collaboration. You will work closely with Engineering, Product, Solution Engineering, Customer Success, and other stakeholders across the organization to support business and customer needs..
Responsibilities
Lead, mentor, and grow the DevOps team, fostering a culture of ownership, collaboration, and continuous improvement.
Define and implement best practices for observability, monitoring, logging, alerting, and operational excellence.
Provide architectural guidance and recommendations for infrastructure and platform improvements.
Ensure infrastructure security, compliance, and operational resilience following cloud security best practices.
Drive CI/CD strategy and continuous delivery improvements across the organization.
Participate in on-call rotations and establish operational processes that maximize platform availability and reliability.