לוח משרות דרושים מנהל תיקי לקוחות משרה מלאה

The Enterprise Account Manager will own the commercial relationship for a portfolio of large, strategic accounts that currently use multiple products. The primary objective is to protect and grow revenue from these accounts via renewals, upsells and cross-sells while acting as the single escalation point and strategic advisor.


What will you own

Full commercial ownership of assigned enterprise accounts: renewal management, contract negotiations, upsell, and cross-sell execution.

Build and maintain strategic relationships with executive and operational stakeholders across Owner and GC customers.

Create and execute account plans that map stakeholders, risks, growth opportunities, adoption gaps, and a clear path to expand ARR.

Act as the primary escalation owner for account-level issues, coordinating with Support and Customer Success to ensure timely resolution and communicating the status to both the customer and internal stakeholders.

Proactively identify and qualify expansion opportunities and hand off complex opportunities (or close them) together with the AEs.

Accurate forecasting and pipeline management in the CRM; weekly/monthly forecast updates.

Lead Quarterly Business Reviews and renewal negotiations with executive sponsors.

Monitor account health metrics and identify churn risk early; design and execute retention strategies.

Represent the customer in internal forums to ensure coordinated delivery and deliverables are met.

Domestic travel and face-to-face meetings with customers will be required.


What you will not be responsible for

Day-to-day customer onboarding, user training, or 1:many in-product adoption activities (Customer Success owns these).

First-line technical troubleshooting or ticket handling (this is owned by Support).
The AM will coordinate with those teams and own escalations and account-level resolution.

As an Account Executive II, you'll help our future customers understand the power of us as the best-in-class digital analytics solution in targeted markets: Greece, Cyprus, Gibraltar, and Malta. Collaboration is critical, from building solid relationships with prospects and key stakeholders to working with internal cross-functional partners like Solutions Engineering to win together as one team. You'll leverage your prospecting skills selling SaaS to tech companies alongside solid knowledge of our product and ecosystem to close new business, powering the next generation of innovative companies in these fast-growing European markets.

Responsibilities
Half of your time will be spent closing new business opportunities, and half of your time will be spent developing a pipeline into stage two opportunities.
Prospect into specific targeted accounts - build and maintain a pipeline while owning the sales cycle from start to finish.
Drive awareness of us as a solution within the marketplace and handle inbound requests from interested prospects.
Maintains accurate Salesforce records related to New Business opportunities and delivers accurate weekly forecasts related to revenue targets.
Approach all deals with a customer-focused mentality. Develop relationships and uncover the needs of multiple key stakeholders to find value moments.
Sell with a long-term consultative approach.
Collaborate cross-functionally with key partners such as Solutions Engineering, Customer Success, Product, Marketing, and Legal.
Intimately understand our competition and technology partners to consult customers on our place in the broader analytics market.

We are looking for an Account Manager to join our expanding Israeli-based team.

As Account Manager, you will manage our global customers and implement our solution within enterprise organizations. This role will see you participate in onboarding new customers and contribute towards maintaining a high level of satisfaction of existing customers- including the provision of training and support to customers using our products.

Responsibilities:
Manage project implementations for both new customers and those of our existing clients as their requirements grow.
Engage with our clients through meetings, email, phone or via the ticketing system.
Understand our clients' needs, tackle problems and where necessary, escalate the case to the relevant people.
Think creatively about technical issues and provide clients with workarounds when necessary.
Manage changes to the project scope, project schedule when needed.
Keep current on product releases and updates, including attending conferences and training as required to maintain proficiency.

We are seeking a seasoned Senior Account Manager to join our dynamic team. The ideal candidate will have extensive experience with mobile robots in the material handling and logistics sector, with a proven track record of managing and growing relationships with automation fleet operators, as well as integrators, 3PLs, and resellers. This role requires a strategic thinker who can navigate complex client needs, drive business growth, and deliver exceptional customer service.

Key Responsibilities:

Sales execution: Meet global annual growth targets at assigned strategic accounts, perform monthly and quarterly Key Account Reviews in order to communicate progress according to the strategy outline for assigned accounts.

Client Relationship Management: Build and maintain strong relationships with key accounts, serving as the primary point of contact for clients and stakeholders.

Strategic Growth: Identify opportunities for business expansion within existing accounts and develop strategies to maximize revenue and profitability.

Collaboration: Work closely with cross-functional teams, including sales, marketing, and operations, to ensure client needs are met and exceeded.

Industry Expertise: Stay updated on industry trends, emerging technologies, and competitive landscape to effectively advise clients and position [Your Company Name] as a thought leader.

Performance Tracking: Monitor account performance metrics and provide regular updates to management, identifying areas for improvement and action.

Negotiation: Negotiate contract terms and pricing with clients to secure profitable agreements while maintaining strong relationships.

As Sales Executive you will be leveraging unique Cloud footprint in Israel to initiate effective engagement with C -level executives, business development executives, IT leaders, architects and developers. On a daily basis, you will work together with your customers to help them become more agile, innovative, and efficient.
Responsibilities
* Drive new and existing business.
* Identify, reach-out, develop, negotiate and close large-scale technology projects to Enterprise Customers mostly in Israel.

A leading creative technology company on a mission to empower creators and brands to bring their vision to life with video. Offering cutting-edge AI tools and models for image, video, and voiceover creation, alongside high-quality creative assets and powerful editing tools, we enable creators to stay on trend, and achieve their creative goals. Trusted by over 30 million creators worldwide and top brands including Google, Amazon, Microsoft, and Versace, we provide a seamless, subscription-based platform with a global license, giving creators everything they need to produce professional video content efficiently. We are looking for a Partnerships team lead to oversee the team responsible for strategic partnerships, channel partnerships, resellers & alliances.
Key Responsibilities:
* Directly manage and oversee our Partnership team
* Ownership of strategic partnership P&L - across channel sales, alliances and product partnerships
* Identify, qualify and execute on new strategic partnership verticals to expand topline
* Proactively lead recruitment, training, onboarding, and development initiatives of new partners in the pursuit of building a world-class partnerships operation
* Provide partners with the necessary resources and tools to successfully promote our offerings
* Work closely with sales, marketing, product, legal, finance and data, to execute and deliver on partnership initiatives and roadmap

Medison offers hope to patients suffering from rare and severe diseases by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets. As the creator and leader of the global partnership category in the pharma industry, we strive to be Always Ahead and work relentlessly to bring therapy to patients in need, no matter where they live. Our values are at the core of every action we take, and we are committed to going above and beyond for the benefit of the patients we serve. We are a dynamic, fast-paced company operating in over 25 countries on 5 continents. We are looking for out-of-the-box thinkers, people who are passionate, caring, agile, and adaptive, to join us on our mission. If you are looking to make a difference in people's lives, we invite you to join us! We seek a Senior Customer & Account Specialist to promote the company's product in hospitals and dedicated clinics in the southern region up to Jerusalem You will communicate with professional HCPs (physicians- Ophthalmologists and Endocrinologists, nurses, pharmacists) in a variety of channels, F2F and digital, to raise product awareness, answer queries, provide updated and reliable information, and be a part of the launch of this new product.

Responsibilities:

* Territory and customers management: MCCP update, Call plan adherence (CPA), identifying customer needs and suitable channels for communication.
* Organizing F2F appointments and meetings with HCPs
* Support HCPs' decision to optimize patient outcomes in an ethical way
* Lecture to physicians and medical personnel (according to the MC terms)
* Promoting company products
* Raise awareness of the unit's products and scientific update (EBM)
* Meeting both the business and scientific needs of healthcare professionals
* Development of new initiatives
* Creating collaborations and establishing professional relationships with HCPs
* Active participation in team meetings, including sharing information and best practices, reading relevant materials, preparing presentations, and marketing materials according to the team's needs.
* Open communication with customers and the company’s functions regarding the team's products
* Maintain a deep and current knowledge of the industry, trade association, competitors, and buyer dynamics, and focus effort on customer opportunities
* Working according to the company's practices, compliance codes, rules, and regulatory guidelines
* Report any safety information received during work to the Pharmacovigilance Department
* Attending conferences at any time is required.

City:
Petah Tikva