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Managing a service product throughout its entire life cycle. This involves creating comprehensive technical documents and training programs, as well as facilitating communication between internal departments to ensure accurate execution of product services and processes. The role also focuses on ensuring the profitability and market success of the service, requiring collaboration with various organizational groups and proactive problem-solving to preempt potential issues and provide effective solutions.
Provide support to company subsidiaries, service department, distributors, and service recondition center
Prepare technical documentation: product descriptions, service manuals, spare parts lists, technical Notes and training programs
Manage and analyze the product service activity from profit and loss aspects, and ensures management of a profitable service in the marketplace
Develops pricing and pricing changes and manages tariff updates in partnership with After-Sale and Finance.
Interfaces between the field and various organizational groups like Engineering, R&D, Planning, Financial Controls/Management Accounting, Sales, Marketing, etc.
Leads regularly scheduled meetings focused on system and operational solutions for failures, product changes, and new product development.
Implement and integrate new products and new processes with service field teams and subsidiaries
Define service processes, spare parts, tools, and testing criteria
Training-lead frontal classroom training courses including theory and hands-on sessions
Track faults and malfunctions, perform technical investigations, and apply conclusions
Execute global service and control policy and maintain compliance with company policies and procedures.

We are looking for a Senior Software Engineer to join NSV tools (Network Solutions Validation) group. As a senior team member, you will be part of a development effort of high-performing software automation systems for our Data Center environments. You will interact with NIC, OS, Switch, HCA, CPU and GPU compute as well as architects, network engineers, and developers. We drive the data growth of the worlds biggest companies. With talented engineers around the globe, the work environment is dynamic, meaningful, and fast-paced. Are you ready for the challenge?

What youll be doing:

Design and develop an automation platform used to provision, configure, and monitor HPC data centers.

Implement scalable, reliable, and maintainable services that enhance cluster visibility and improve operational efficiency.

Collaborate closely with internal and external stakeholders to understand requirements and deliver robust full-cycle solutions.

Improve stability and performance across the provisioning pipeline through architectural enhancements and code optimizations.

Troubleshoot issues in distributed environments and contribute to system observability and reliability improvements.

Work cross-functionally with architects, DevOps engineers, product managers and stakeholders to ensure high-quality releases.

Participate in code reviews, technical design discussions, and continuous improvement activities within the team.

We are now looking for a Senior HPC Site Reliability Engineer to join our mission and continue improving our HPC infrastructure. A meaningful part of NVIDIAs strength is our unique and advanced development tools and environments that enable our incredible pace of innovation. We are looking for architects to help us evolve the way our private compute cloud is architected and optimized.

What you will be doing:
Provide leadership in the design and implementation of our large-scale compute cloud that enables the world's top chip modelers, designers, and deep learning experts to invent groundbreaking technology.
Identify architectural changes or completely innovative approaches in our cloud architecture and design.
Help with strategic challenges we encounter, including: effective resource utilization in a heterogeneous compute environment, evolving our private/public cloud strategy, capacity modeling, and planning for multi-year growth and scaling across our global computing environment!

We are now looking for an Arch Simulation Manager to join our Networking team! As a Switch-Arch Simulation Manager in our Networking Business Unit, you will lead a team of highly skilled hardware engineers responsible for verifying the next generation of our cutting-edge Switch products. This is a unique opportunity to make a real impact at the heart of our AI and HPC revolution, while working in a fast-paced, innovative environment. You will be part of a passionate and experienced team using modern approaches to validate the performance requirements for the next generation of our networking products. Your work will influence key architectural decisions and help deliver world-class silicon solutions for data centers, high-performance computing, networking, and storage applications.

What Youll Be Doing:

Lead and grow a team of hardware verification engineers focused on Arch performance validation of complex digital designs.

Collaborate closely with Architecture, Design, DV teams to identify verification needs and drive closure.

Provide technical guidance, mentoring, and support to engineers in the team.

Own the planning and execution of simulation deliverables to ensure high quality and timely tapeouts.

We are seeking a Principal verification engineer to be a technical lead in the chip design methodologies team. The team is in charge of the verification methodologies, shared code, training, and adopting new technologies. One of our main goals is to define, build and use best in class technologies make sure that the chip design team works in an efficient manner and provides high-quality deliveries at scale. This position offers the opportunity to drive foundational flows and have a profound impact in a dynamic, technology-focused company.

What you'll be doing:

Define groundbreaking methodologies to create a flawless experience for verification engineers.

Mentor and guide designers and verification specialists to tackle complex technical challenges.

Identify design risks, define the verification scope, and lead infrastructure development to ensure design correctness.

Technically guide the development process of shared verification code and infrastructure to be widely used by the global chip design team.

Partner with the design automation team to provide end-to-end solutions that unify verification, simulation, and automation.

Collaborate with EDA vendors to learn about innovative tools/technology and integrate them into our long-term verification strategy.

Lead verification strategies, training sessions.

We are seeking a passionate Senior Software Engineer to join our embedded processing software SDK development team. We are seeking hardworking and experienced engineers to contribute to the development of advanced networking and embedded processing software. You will be part of a team developing next-generation embedded processor SW, working closely with other SW R&D teams and SW Architects.

What you will be doing:

Design and develop advanced features for our world-class embedded processing.

Write clean, efficient, and maintainable code using advanced AI-based tools.

Collaborate with team members, SW R&D, Architects, compiler team, and FW.

We are now looking for a Senior AI System Security Architect! We are looking for an outstanding technical security architect with system architecture focus to design, validate, and guide implementation of secure architecture of its core products. The candidate is expected to: define problems and deliver highly innovative solutions that lead to significant differentiation in the industry, translate customer needs into architectural, technical & strategic direction, and help to resolve objectives & long-range goals of the security organization. Leaders in this role will help reduce risk, threats, and vulnerabilities in our Data Center products and services.

What youll be doing:

Own the security requirements for our networking systems in a variety of product lines.

Work with technical and senior leadership staff to turn business directives into functional implementations.

Collaborate between multiple business units and development groups to ensure a robust and secure product posture, from design to implementation in multiple system level products.

Provide hands-on security engineering expertise across a wide variety of platforms and services.

Provide strategic and tactical expertise in orchestrating, securing, deploying solutions; and in defining relative architectures.

This role extends across multiple groups and excellent working knowledge in the following areas of expertise is necessary for success:

Designing system security architecture at hyperscale.

Embedded systems security architecture and design.

Deep, low level understanding in Root Of Trust (ROT) technologies.

Networking security protocols and concepts.

Operating systems security and SW security concepts.

Join our team as a Senior HPC software engineer. you'll be part of the team shaping the future of computing and guaranteeing the smooth operation of our brand-new technologies. Our mission is to leverage AI's power to build outstanding and pioneering solutions that have a significant impact on the world.

What you'll be doing:

Own the solutions you build, collaborating with cross-functional teams to successfully implement them.

Collaborate with various teams in a fast-paced environment to ensure seamless project completion.

Continuously improve solution provisioning and management through automation.

Detect performance issues and recommend solutions to maintain world-class service quality.

Conduct capacity management and planning to meet ongoing operational needs.

Participate in incident reviews, assist in root cause identification, and write RCA reports.

Deliver SRE solutions in a globally distributed, multi-cloud hybrid environment - AWS, GCP, and On-prem.

Participate in the team's on-call rotation.

We are looking for an excellent Firmware Design Engineer for our FW PHY Group. The person will closely work with our FW PHY development, architecture teams and gain a deep understanding of our Networking products and technologies. If you are an outstanding problem solver who loves a good challenge and looking to expand your horizons, come join us!

What you'll be doing:

Work on developing the next generation PHY layer for the Ethernet Switch and NIC (network adapter) product lines.

Be responsible for designing, developing, and delivering new networking features, debugging real problems of FW PHY flows on customer setups.

Innovate! Bring our products to the next quality level.

We are looking for an excellent Firmware Design Engineer for NVIDIA FW PHY Group. The person will closely work with NVIDIA FW development, architecture, chip design teams and gain deep understanding of NVIDIA's Networking products and technologies.

What youll be doing:

Enabling new SerDes and Optical Technologies.

Implement FW functionality in signal processing units of our products.

Work closely with the architecture, HW, and SW design teams.

Define implement and maintain FW algorithm to control the Silicon.

Develop and test FW on emulation & simulation environments during the Pre-silicon phase.

Debug and screen HW/FW/SW issues.

Take an active part in silicon bring-up and SW development phases.

Lead data-driven discussions about the product functionality and areas for improvement.

We are looking for an outstanding experienced manager to join our leading AI team. The team is developing cutting-edge AI applications including: Retrieval-Augmented Generation (RAG) systems, Large Language Model (LLM) implementations, large scale AI Agents, MCPs, recommendation engines, classical AI models such as clustering, and more. You will have the opportunity to shape how AI transforms our products and internal processes worldwide. In this role, you will manage a team of AI/ ML engineers, lead the innovation and development the different solutions, and collaborate with cross-company teams. We are looking for an experienced, hard working manager who can collaborate effectively and has a deep technical capabilities in both AI/ML and software development.

What you'll be doing:

Manage a team of 6-8 engineers.

Formalize the team work methodologies, collaboration, etc.

Provide technical leadership, mentorship, and guidance to foster team growth.

Supervise and build AI best in class solutions, including data ingestion, RAG, MCPs, Agents, self service, and more.

Be a part of an experienced team with a great atmosphere.

Collaborate with cross-functional teams to identify and implement AI opportunities.