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Serve as the highest level of technical escalation for Tier 1 and Tier 2 Support Engineers. Provide remote and on-site support to global customers and partners as needed, including participation in On-Call Duty rotation to provide after-hours support. Serve as primary service engineer for local customers. Diagnose and resolve complex hardware, software, and system integration issues on our MR-guided focused ultrasound systems. Perform hands-on troubleshooting, diagnostics, and repair of MRI-guided focused ultrasound systems in the field and lab environments. Collaborate with R&D, QA, and Product teams to drive root cause analysis and implement short- and long-term solutions. Participate in design reviews and provide field feedback to improve product reliability and serviceability. Analyze case trends using salesforce and build dashboards or reports using Excel and BI tools. Develop and maintain troubleshooting guides, PM protocols, FRU instructions, and technical documentation. Deliver technical training to global service teams and partners. Support system validation, software upgrades, and new product introduction (NPI) activities. Ensure adherence to our Quality Policy, ISO 13485, MDSAP, FDA, privacy and safety standards.

We are looking for talented engineers to be part of developing the semiconductor platform which is based on revolutionary architecture.
Take part in the development of cutting edge products within disruptive system architecture. Youll have the opportunity to work on the technologies that power the worlds largest Cloud provider, within a dynamic, open, and fast-paced environment. Our Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world.
A challenging job in an innovative environment. Test strategy and advanced solution development.
Covering test development of SoC devices from the test concept & methodology phase through the ramp-up of the test solution (hardware and software), all the way to volume production.
Creating test programs and special tests for debug, characterization, and optimization towards mass production. Lead characterization efforts, production optimization and follow-up. Cooperation with design, hardware and software teams
Key job responsibilities:
Expert problem solving, multi-tasking and prioritization ability
Ability to drive projects to full execution
Strong presentation and interpersonal skills
Self-Learner and a great teammate
Project Management skills.

Required Firmware SW Development Engineer, AWS Elastic Network Adapter Firmware team
Key job responsibilities
Working for Annapurna Labs is thrilling, fast-paced, and a constant learning experience. As an ENA Firmware SW development engineer, you will be responsible for developing features for Annapurna Labs next-generation hardware, to enable high network bandwidth and packets-per-seconds (PPS) performance, with consistently low latency. You will work to bring up a broad selection of instance types, optimized for various use cases, to suit each of our customers needs, such as varying combinations of CPU, memory, storage, and networking capabilities. As an ENA Firmware SW development engineer, you will play a key role in shaping architecture definitions and SW system designs, and help to resolve complex customer issues. You will continuously evolve technically, while working to monitor AWS cloud health, maintain high quality standards, develop highly-optimized code, and provide exceptional customer satisfaction.

We are looking for talented people to join the Pre-silicon Verification team, focusing on working on system level and using emulation technologies.
About the team
Diverse Experiences
We value diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, theres nothing we cant achieve in the cloud.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We are seeking a new member to join the System Software team and contribute to a variety of projects and related activities:
- Work in a Linux-based environment
- Build and maintain Linux images integrated with testing software solutions
- Design and develop automation infrastructure for executing hardware tests
- Leverage our Web Services as part of software solutions
- Collaborate closely with internal and external customers to gather requirements and deliver solutions
- Participate in the full software development life cycle, from design to deployment and maintenance.

We are looking for talented engineers to join the Pre-silicon Verification team and help us technically lead the challenges of the next decade, developing a semiconductor platform based on revolutionary architecture, and taking part in the development of products within a disruptive system architecture.
Youll have the opportunity to work on the technologies that power the worlds largest cloud provider, in a dynamic, open, and fast-paced environment.
About the team
Diverse Experiences
We value diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, theres nothing we cant achieve in the cloud.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We are looking for highly motivated Electrical Engineering graduates, or engineers with up to 3 years' experience in related fields, to join our growing team specializing in Signal Integrity and IC Package Design. The position offers a unique entry point into a diverse and multidisciplinary domain
Key job responsibilities:
As a SIP engineer, you will be invoved in:
Work on cutting edge high-speed interfaces such as PCIe, DDR and Ethernet.
End-to-end solution of high-speed interfaces; from floor-planning at the DIE level, through Package and PCB routing, addressing both robust SI/PI considerations as well as optimizing layout routing.
Signal and power integrity modeling and simulation of high-speed interconnects using advanced SI/PI simulation tools.
Hands-on lab work involving oscilloscopes, spectrum analyzers, and other RF/mixed-signal measurement equipment, for advanced electrical characterization.
You will undergo a comprehensive training program, providing you with the essential knowledge and skills required to succeed in this field. The work is multidisciplinary, bridging physical design, electromagnetic theory, and practical engineering challenges.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying.
Why AWS?
We are the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Required Cloud Support Engineer for students
About us:
We are a top-tier cloud solutions provider specializing in Cloud Solutions, serving clients across technology, healthcare, finance, and gaming. As a Google Cloud Partner of the Year in 2023, we are recognized for our expertise in cloud migration, DevOps, Kubernetes, security, and performance optimization. Our dedicated team and 24/7 Network Operations Center (NOC) ensure continuous support and high performance for our clients cloud environments.
Position Summary:
The Cloud Support Engineer will oversee, troubleshoot, and optimize cloud infrastructure for our clients. This position requires deep knowledge of cloud operations, security, and performance optimization, along with a commitment to delivering outstanding support. The engineer will work directly with clients to ensure operational reliability, respond to incidents, and support secure migrations and optimizations.
Responsibilities:
Support & Troubleshooting:
Provide 24/7 monitoring of cloud infrastructure using our NOC, proactively identifying and resolving issues to maintain high availability and system reliability.
Client Collaboration:
Act as the main point of contact for cloud-related inquiries, providing real-time troubleshooting support and practical guidance.
Security & Compliance:
Implement and monitor security protocols, including firewalls, access controls, and encryption, to protect client environments from vulnerabilities.
Conduct security assessments, manage access controls, and ensure that client environments meet industry standards and compliance requirements.
Documentation & Reporting:
Maintain comprehensive documentation of troubleshooting steps, configurations, and best practices.

As SW Engineer you will participate in software development of a state-of-the-art medical robot, in a fast growing and dynamic environment.

Your day-to-day will include all stages of software development lifecycle requirements definition, design, implementation, integration, testing and maintenance.

Main Responsibilities:
Participate in the full development cycle specification, design, deployment and maintenance of a wide variety of SW modules (these include UI/UX, 2D and 3D graphics, Robot communication protocols, application services and business logic and more.
Provide ongoing maintenance, support and enhancements in existing systems and platforms.
Collaborate cross-functionally with data scientists, business users, project managers and other engineers to achieve elegant solutions.
Provide recommendations for continuous improvement.
Work alongside other engineers on the team to elevate technology and consistently apply best practices.
Document processes and maintaining software development records, following the software development lifecycle.
Maintain and improving existing codebases and peer review code changes.

Main Responsibilities:
Participate in the entire development cycle specification, design, deployment, and maintenance of various SW modules (these include UI/UX, 2D and 3D graphics, Robot communication protocols, application services and business logic, and more).
Act as a Scrum master of the SW and V&V team. Facilitate the complete development process of the group. Resolve impediments and conduct all Scrum ceremonies.
Collaborate cross-functionally with data scientists, business users, project managers, and other engineers to achieve elegant solutions, improve technology, and consistently apply best practices.
Actively contribute to the continuous improvement of products and processes.
Document processes and maintain software development records following the software development lifecycle.

Main Responsibilities:
Manage, planning and execution of components level and E2E system tests with documented test results.
Participate in the verification and validation testing of the current and future products.
Ownership of designing, planning, and writing verification and validation testing documentation for existing and future products/features/modules, according to requirements.
Provide effort and time estimations of testing process for existing and future products/features/modules.
Lead the maintenance and definition of SW life-cycle related tasks including documentation and other regulation related issues.
Collaborate with Development, Applications, Project Management and Customer Support team members throughout the lifecycle of a project/product.
Assist other testing engineers with testing assignments and/or training.
Participate in customer and field issues support investigation.