The Publisher Success Manager will be an integral part of the Publisher Success team and will work closely with some of the company's key clients and partners.
In this role, you will be responsible for providing top-tier service to publishers, ensuring retention, and driving growth in their monetization performance. You will assist team members and managers in delivering data-driven insights and operational excellence while collaborating with cross-functional teams to optimize results.
This is an exciting opportunity to join a leading tech company, work with major digital publishers, and grow within a fast-paced, data-driven environment.
Main Responsibilities:
Manage and nurture relationships with publishers, ensuring long-term partnerships and client satisfaction.
Provide ongoing support to our publisher accounts, ensuring smooth daily operations and a high level of service.
Monitor and analyze reports to track performance, identify trends, and provide actionable insights to the team and management.
Assist in managing publisher-related tasks and operations, ensuring efficiency and accuracy in execution.
Facilitate cross-team collaboration, coordinating between departments such as Tech, Product, and Sales to optimize publisher success.
Develop a strong understanding of the Adtech industry, with a focus on ad revenue generation publisher monetization and digital advertising strategies.
Requirements: Fluent English (spoken, written, and reading) - must be able to communicate effectively with international clients.
Bachelors degree in Communications, Business, Economics, or a related field.
Strong analytical mindset - ability to read, interpret, and extract insights from reports and data.
Proficiency in Excel and Google Sheets (including Pivot Tables & VLOOKUP) - must be comfortable analyzing data and deriving action items.
Excellent time management and multitasking skills - ability to handle multiple accounts, a wide range of tasks, and responsibilities simultaneously.
Highly motivated, organized, and detail-oriented - thrives in a fast-paced environment with multiple priorities.
Self-learner with a growth mindset - eager to learn and develop expertise in the video ad-tech industry.
Strong interpersonal and communication skills - able to build and maintain relationships with clients and collaborate across teams.
A true team player - works well within a team and with cross-functional departments.
Experience in digital advertising - big advantage.
This position is open to all candidates.