לוח משרות דרושים מנהל תיקי לקוחות משרה מלאה

Required Manager of Customer Delivery
About the Role:
The Customer Delivery Manager plays a key role in the Sales organization, ensuring the smooth and successful onboarding of new merchants onto our fintech platform.
You will lead a team responsible for managing the technical and operational delivery of merchant integrations; bridging the gap between Sales, Product, and Engineering.
This role requires a strong mix of commercial acumen, data-driven decision making, and delivery excellence. Youll ensure that each onboarding project is executed efficiently, supports the companys revenue goals, and delivers measurable client value.
Key Responsibilities:
1. Team and Project Leadership
Lead a team of Customer Delivery Managers responsible for onboarding new merchants and partners.
Manage end-to-end delivery timelines, ensuring smooth implementation of our payment and fintech solutions.
Act as the main escalation point for onboarding challenges, driving fast resolution and maintaining client confidence.
Oversee multiple projects simultaneously, ensuring consistency, quality, and operational readiness.
Foster a culture of accountability, collaboration, and continuous improvement within the delivery team.
2. Commercial Orientation
Work closely with Sales leadership to align delivery priorities with commercial goals and revenue targets.
Support the sales process by providing input on delivery feasibility, timelines, and scope.
Identify opportunities for upsell, cross-sell, and long-term value creation during the onboarding process.
Monitor project profitability and resource efficiency, ensuring commercial objectives are met.
Partner with the Revenue Operations team to forecast delivery capacity and improve sales-to-delivery handover.
3. Data Analytics & Performance Optimization
Leverage data and analytics to measure delivery performance, merchant onboarding speed, and activation success rates.
Develop dashboards and reports to track key onboarding KPIs (e.g., time-to-go-live, merchant activation rate, issue resolution time).
Analyze trends and identify process bottlenecks using data insights, driving operational improvements.
Collaborate with cross-functional teams to translate analytics into actionable strategies that enhance merchant experience.
Use a data-driven approach to optimize workflows, improve efficiency, and reduce onboarding friction.
4. Cross-Functional Collaboration
Act as the key link between Sales Engineering, Account Managemnt, Product, Compliance, and Operations teams.
Ensure seamless coordination of technical integrations and merchant readiness.
Contribute to product feedback loops by sharing client and onboarding insights with Product and Engineering teams.

we are looking for a Account Executive.
In this role, you will be working Monday to Friday in a hybrid model: three days in the office and two days from home.
Responsibilities:
Drive the companys market growth and contribute to achieving ambitious sales targets in the EMEA and APAC regions.
Identify and develop new sales opportunities.
Collaborate with the management team to define and execute sales and go-to-market (GTM) strategies.
Create detailed account plans and proactively drive opportunities to closure.
Work as part of a collaborative team, partnering with other stakeholders (SEs, BDRs, and CSMs) while fostering team success.
Penetrate, map, and manage commercial accounts.
Consistently meet and exceed sales quotas.
Lead and manage the entire sales cycle from initial contact to close.
Build strong relationships with customers, engaging key business executives and stakeholders.
Collaborate with Customer Support, Engineering, Product, and Customer Success teams to ensure client success.
Respond promptly to customer requests for proposals, quotes, and additional information.
Develop business and technical expertise in our solution.

Required Account Manager
As an Account Manager, youll play a pivotal role in expanding our footprint within client organisations by strategically positioning the value of our suite of products. Youll collaborate with Customer Success Managers and Renewal Managers to ensure a seamless client experience, with a primary focus of unlocking revenue potential and driving client success through consultative selling.
Revenue Growth: Identify upsell opportunities, delivering new ARR within existing accounts.
Strategic Sales Execution: Leverage the MEDDPICC framework to manage complex sales cycles and close deals effectively.
Relationship Management: Build strong, consultative relationships with clients to deeply understand their goals and position our solutions as integral to their success.
Collaboration: Work closely with Customer Success, Renewal Managers and Sales Engineers to align on client needs and identify growth opportunities
Pipeline Management: Proactively build, manage, and forecast a robust pipeline of opportunities within assigned accounts.
Target Achievement: Consistently meet or exceed revenue targets and KPIs related to upsell.

As a Senior Global Account Manager on the Dynamic Ads team in our Tel Aviv office, youll play a vital role in empowering global advertisers to grow at scale. Youll turn complex performance data into clear insights, build strategic relationships with brands and agencies worldwide, and partner closely with Product and R&D to optimize high-impact dynamic campaigns.Youll thrive here if youre passionate about digital advertising, excited by problem-solving, and motivated by driving measurable customer success.
How youll make an impact:
Build and maintain strong relationships with global brands and agencies, ensuring long-term customer success.
Monitor and optimize dynamic campaigns, analyzing key metrics to identify improvement opportunities.
Translate client business and marketing objectives into data-driven recommendations.
Identify upsell opportunities and provide strategic expansion plans.
Act as a product expert and trusted partner for clients and internal teams.
Collaborate cross-functionally with Product, R&D, and Support to increase revenue and customer satisfaction.

We are looking for a highly experienced and self-driven Technical Account Manager to join our team and play a critical role in driving the success of our most strategic customers. This is a hands-on, customer-facing position that blends deep technical expertise with strong relationship management skills.

Youll serve as a trusted technical advisor, helping customers implement and optimize our accessibility solutions, guiding them through complex challenges, and influencing product direction based on real-world feedback. Youll be joining a global team of highly skilled technical professionals passionate about solving hard problems and making a meaningful impact.

Working days are Monday through Friday

Your Impact:

Own the technical relationship with a portfolio of strategic customers, serving as their trusted advisor and technical champion.
Proactively identify opportunities to drive customer success and product adoption through architectural guidance, hands-on enablement, and technical planning.
Collaborate with Sales, Product, and Engineering to influence roadmap priorities based on customer needs, use cases, and implementation patterns.
Troubleshoot complex customer issues across a broad tech stack, offering practical solutions and long-term improvements.
Develop custom code samples, technical documentation, and solution briefs tailored to customer workflows and integrations.
Create scalable processes and playbooks that improve customer onboarding, success, and retention outcomes.
Lead technical business reviews and strategic check-ins, communicating ROI, technical blockers, and success plans clearly and credibly.