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As a Senior Product Manager in the Kompass group, you will own critical product domains end-to-end and play a key role in defining Kompasss strategy, roadmap, and execution. This is a highly impactful role, combining deep customer understanding, technical fluency, strong execution, and cross-functional leadership.

You will work closely with engineering, design, and GTM teams to ensure Kompass delivers clear, differentiated value to our ICP and supports business goals.

This role is ideal for a product leader who is comfortable operating in complexity, making tradeoffs, and driving outcomes.


Your ownership will include:

End-to-end ownership of major Kompass product areas, from problem discovery through delivery, launch, and iteration
Product strategy and roadmap definition for your domains, grounded in customer pain points, data, and market dynamics
Customer-centric discovery: engage directly with customers, design partners, and prospects to validate problems, solutions, and priorities
Cross-functional leadership: work closely with engineering, design, sales, marketing, and customer-facing teams to drive alignment and execution
Data-informed decision making: define success metrics, monitor performance, and continuously improve based on qualitative and quantitative insights
Go-to-market readiness: ensure clear positioning, messaging, and enablement for new capabilities in partnership with GTM teams
Raising the bar: contribute to product best practices, mentorship, and overall product maturity within the team

We are looking for a hands-on Data Engineer to join engineering team and take ownership of core data processes within one of our product teams.

You will design and maintain reliable ETL pipelines, connect to external data sources, and help build scalable data foundations for product features, analytics, and AI-driven capabilities. This is a great opportunity to own meaningful data processes end-to-end and work closely with product, engineering, and data stakeholders.


Your Ownership Will Include

Design, build, and maintain end-to-end ETL pipelines for production use.
Work with large-scale cloud usage data from different sources and formats.
Build data flows using Apache Spark and Databricks or similar technologies.
Structure data using Data Lake / Lakehouse concepts, including Bronze, Silver, and Gold layers.
Integrate with external APIs and data sources.
Prepare and model data for product features, analytics, and AI-related capabilities.
Ensure data quality, reliability, and observability across pipelines.
Collaborate closely with backend engineers, data analysts, and product stakeholders.

The Ministry of Defence Account Manager is responsible for managing and growing strategic relationships with MoD stakeholders, ensuring the successful delivery of contracted services and solutions. The role acts as the primary interface between and MoD customers, aligning operational delivery, commercial performance, and long-term account strategy while ensuring compliance with defence, security, and regulatory requirements.

Key Responsibilities

Account Management & Stakeholder Engagement

Serve as the primary point of contact for Ministry of Defence customers and key stakeholders
Build and maintain strong, trusted relationships across MoD departments, project teams, and senior leadership
Understand MoD priorities, capability gaps, and future programmes to support long-term account planning
Manage MoD contracts throughout their lifecycle, ensuring delivery against scope, cost, quality, and schedule
Lead contract reviews, performance reporting, and governance meetings
Ensure compliance with contractual obligations, defence regulations, and security requirements
Support pricing, bid submissions, renewals, and contract variations
Security clearance level 1/2

we are looking for a OEM Sales Specialist with strong deal, strategy, and relationship management experience to accelerate our sell-through OEM partner ecosystem throughout the assigned region or product portfolio. The objective is to work with identified technology partners and service providers to extend our reach, revenues, and services delivery.

This is a quota carrying role where the candidate will be responsible for selling our OEM products to select product/service partners with clear understanding of how the OEM Product will be integrated, launched and monetized for years to come.

The candidate will have significant experience and passion for incubating, launching, and scaling top-tier technology partnerships. The successful candidate will work with legal, engineering, products, marketing, customer experience, finance, sales operations and alliances across the company to ensure strategic alignment with these functional and operational units. The ideal candidate will possess the acumen for messaging and selling with keen focus on deal closure and account management.

This position leads the relationship from both contractual and operational perspectives; it also identifies and develops new areas of the partnership which are mutually beneficial for both and the OEM. You will develop an overall strategy and partner plan for every managed partner and align this plan across the organization to deliver monthly and quarterly progress towards strategic goals.

This is a critical role within OEM team and will require cross-functional leadership skills to work with our internal teams. This role will be a major change agent, having impact and influence with a high degree of energy, flexibility, and drive to create real and measurable business results.

Our Evergreen Sales Account Manager position offers continuous opportunities for enthusiastic and motivated professionals to join us in the future. It is not tied to a specific vacancy, but it enables us to get to know you and stay in touch, so that when a new opportunity arises, you could be among the first people we reach out to. Israel and Romania are growing significantly - we'd love you to join our strong team!

If youre interested in working at us, please apply, and we will get in touch.

What You Will be Doing

Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed

As an AI Trainer, youll be part of the Customer Experience (CX) organization, working at the intersection of CX and automation to improve how we support and communicate with our customers. Youll play a key role in training and optimizing our automation tools to ensure they reflect our CX standards, tone, and quality, ultimately making our support more efficient, scalable, and user-friendly.

Responsibilities
Review responses generated by automation and assess their accuracy, quality, and alignment with established Customer Experience standards
Train and improve automation models by providing structured feedback on incorrect or suboptimal responses, with a focus on improving response quality and deflection rate
Partner closely with the Customer Experience team to ensure automation reflects real customer needs, pain points, and tone of voice
Identify trends in automated responses and coordinate with CX leadership to address gaps and drive improvements
Develop deep expertise in our automation tools (including those used at Faye) and stay informed on relevant alternatives and best practices
Support the rollout and implementation of automation across the Customer Experience value chain
Collaborate with Data and other cross-functional stakeholders to enhance and automate reporting that supports CX performance and insights
Support and lead CX and automation-related projects as needed