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The Quality Director will be responsible for defining, implementing, and driving quality systems, processes, and culture across the entire organization from product definition and R&D through engineering, operations, manufacturing, supplier management, and customer support.


Responsibilities:
Quality Management system
* Own and continuously improve the company's Quality Management system (QMS).
* Ensure compliance with ISO 9001 and other applicable industry standards.
* Develop, implement and maintain company-wide quality policies, procedures and work instructions.
* Lead internal and external quality audits and ensure timely closure of findings.
* Drive management reviews and quality performance reporting. Product Development Quality
* Integrate quality methodologies into the product development lifecycle.
* Partner with R&D and engineering teams to establish Design for Quality (DfQ) practices.
* Participate in design reviews, risk assessments, FMEA activities and product qualification.
* Ensure appropriate validation and verification processes are implemented. Manufacturing & Operations Quality
* Establish quality controls throughout manufacturing and production.
* Define inspection plans, acceptance criteria, and process controls.
* Monitor manufacturing yield, reliability, and field performance.
* Lead root cause investigations using structured problem-solving methodologies (8D, 5-Why, Fishbone, etc.).
* Drive corrective and preventive actions (CAPA).
* Own product quality throughout the entire product lifecycle, from product development through manufacturing and customer deployment. Supplier Quality
* Develop supplier qualification and monitoring processes.
* Conduct supplier audits and performance reviews.
* Work closely with contract manufacturers and component suppliers to ensure consistent quality.
* Drive supplier corrective actions and continuous improvement initiatives. Customer Quality
* Lead customer quality responses and investigations.
* Manage customer complaints and field quality issues.
* Support customer audits and quality assessments.
* Develop quality metrics that improve customer satisfaction and product reliability. Quality Culture & Continuous Improvement
* Promote a company-wide culture where quality is everyone's responsibility.
* Train employees on quality systems, best practices, and continuous improvement methodologies.
* Define, monitor and continuously improve Quality KPIs that drive operational excellence. Leadership
* Build and mentor the Quality organization as the company grows.
* Collaborate across R&D, Engineering, Operations, Supply Chain and Executive Leadership.
* Serve as the company's quality advocate internally and externally.

Required Director of KYC Strategy
Role Purpose
In this role you will own the strategy, design, and transformation of KYC Operations across our 190+ markets, with a specific mandate to leverage AI and automation to improve customer experience, quality, and efficiency.
This role defines the future-state KYC service model including how AI augments reviewers, powers self-service onboarding, and enables faster, risk-based decisioning.
It is a strategic partnership role that works with Compliance, Product, and regional Operations to deliver systemic improvements at scale.
Location: Glilot, Israel
Key Responsibilities:
KYC Operations Strategy & Roadmap:
Define and own the KYC operations strategy roadmap, aligning it with our growth targets, global compliance obligations, and risk appetite.
Continuously improve end-to-end KYC workflows across customer onboarding and document review, and define segmented service models that tailor KYC treatment, review depth, and onboarding experience to customer type, risk tier, and market.
Process Improvement & Automation
Identify and drive automation and AI opportunities across the KYC lifecycle to reduce manual effort, improve accuracy, accelerate decision times, and improve customer experience.
Define and own KPIs for KYC operations, lead root-cause analysis on operational bottlenecks, and translate findings into structured improvement initiatives.
Technology & Product Partnership:
Partner with Product to define requirements for KYC tooling, vendor integrations, and platform enhancements, and to build the AI-assisted review and self-service capabilities that reduce manual workload.
Cross-Functional Alignment:
Serve as the operational voice in compliance policy discussions, ensuring new regulatory requirements are implemented through operationally viable, scalable processes.
Collaborate with regional operations leads to adapt global KYC frameworks to local market requirements.
Governance & Quality:
Establish quality assurance frameworks and operational controls across the KYC review lifecycle, own operational readiness for regulatory audits and external examinations, and define escalation paths, exception-handling procedures, and SLA governance structures.

As a Data Analyst, you'll play a key role in shaping product strategy and business decisions by turning complex data into actionable insights. You'll partner with Product, Engineering, and customer-facing teams to build scalable analytics solutions, define success metrics, and uncover opportunities that drive impact across our platform

What youll do:

Own the analytics domain for key products and strategic initiatives.
Analyze large-scale operational and product datasets to identify trends, opportunities, and business insights.
Design, build, and maintain dashboards and reporting solutions using modern BI tools.
Develop automated data pipelines and analytical workflows using Python and Airflow.
Partner closely with Product Managers to define KPIs, measure success, and support product decision-making.
Work with customer-facing teams to provide insights and occasionally participate in customer discussions and presentations.
Build internal tools and processes that improve data accessibility and operational efficiency.
Utilize modern AI-assisted development tools (such as Claude Code) to accelerate analysis, automation, and development workflows.
Translate complex data findings into clear recommendations for both technical and non-technical stakeholders.

This pivotal role requires combining a strong technical vision with organizational leadership. You will define the technical direction for a critical domain, lead a global group of fullstack teams, and ensure we build scalable, high-performance systems that power real-time fleet optimization worldwide. This is a unique opportunity to influence both technology and people at scale within a rapidly growing global company.

Key Responsibilities:

Technical Vision & Architecture Ownership

Ability to roll up your sleeves and get into the details and be hands on where needed.
Define and drive the architectural strategy, as well as ensuring systems are built for long-term performance, scalability, reliability, and maintainability.
Lead complex, cross-functional system design initiatives, covering real-time workflows, large-scale data processing, and distributed services.
Establish and enforce engineering standards and best practices across development teams.
Engineering Leadership

Lead, mentor, and foster continuous growth for a group of full-stack engineers, promoting a culture of ownership and engineering excellence.
Drive strategic organizational scaling through active involvement in the hiring process.
Build clear career development paths for team members.
Strategic Delivery & Business Impact

Collaborate closely with Product Management and Business teams to define technical roadmaps, strategy, and ensure execution aligns with core company goals.
Work cross-departmentally with teams to deliver robust systems and exceptional user experiences.
Oversee the successful end-to-end delivery of large, complex, and cross-team initiatives.
Translate complex mobility and optimization challenges into robust, scalable technical solutions.

Were looking for a Head of Customer Success Management to own the end-to-end customer journey and ensure our clients achieve maximum value from our platform. This role will lead the team responsible for onboarding, adoption, retention, and growth across our customer base. The person in this role will act as both a strategic advisor to clients and the voice of the customer internally-partnering with Product, Sales, and Data Analytics to drive alignment and translate client needs into impactful initiatives.

What you'll do:

Lead and mentor a team that manages client relationships and ensures successful outcomes.
Develop playbooks and processes to drive engagement, adoption, and long-term partnerships.
Act as a senior sponsor for key accounts, building trust and influence at senior levels.
Lead some of strategic projects hands-on.
Own metrics for customer retention, expansion, and satisfaction.
Guide teams in executing client-facing projects end-to-end: gathering requirements, aligning with Product/Engineering, and delivering measurable results.

Our global operations continue to expand, and were looking for a Incident Management Analyst to help ensure the stability and reliability of our global IT services.
As a key member of the IT Operations team, youll support the rapid response and coordination of critical IT incidents. This role is ideal for someone who thrives in fast-paced environments, communicates clearly under pressure, and enjoys working cross-functionally to solve complex operational challenges.
Youll work closely with technical teams, stakeholders, and leadership to ensure incidents are managed efficiently, communication flows smoothly, and services are restored as quickly as possible. Your work will play a key role in maintaining service continuity and minimizing business impact.

What Youll Do

Identify, log, and classify major IT incidents reported by internal teams or external users
Coordinate response efforts by engaging appropriate technical teams and vendors to diagnose and resolve incidents,coordination calls and document actions, updates, and timelines
Track incidents ,provide a clear and timely communication between technical teams, business stakeholders, and leadership during major incidents. Along with root cause analyses (RCAs), including performance incidents reports,
Assist in preparing RCA reports and ensure documentation and communication are completed as required, Be a contribute to knowledge base articles.
Support daily review meetings to discuss recent and ongoing high-priority incidents and operational work
Follow established Major Incident and Change Management processes, policies, and tools
Generate reports, dashboards, and performance metrics for operational and leadership reviews
Support process adoption and assist with training or guidance related to incident management practices

We are looking for someone who combines strong technical expertise with operational ownership and excellent service orientation. The ideal candidate has experience managing IT infrastructure, networking, endpoint management, SaaS administration, and vendor coordination in a fast-paced environment.

This role will serve as the primary owner of internal IT operations and partner closely with Security, HR, Facilities, external vendors, and our counterparts at Element, our parent company, to ensure alignment across shared systems, infrastructure, and IT initiatives.

Responsibilities
IT Operations & Support
Own internal IT operations and employee technical support globally
Manage onboarding/offboarding processes, endpoint provisioning, and access management
Troubleshoot and resolve escalated hardware, software, connectivity, and infrastructure issues
Establish and improve IT processes, documentation, and support workflows
Network & Infrastructure Management
Manage office network infrastructure, wireless environments, VPN connectivity, and related vendors
Troubleshoot network performance, connectivity, and reliability issues across office and remote environments
Partner with external providers on network architecture, escalations, and ongoing optimization
Support SaaS platforms, identity/access systems, and cloud-managed infrastructure
Endpoint Management
Administer MDM and endpoint management platforms (e.g. Kandji)
Partner closely with Security team on endpoint compliance, VPN/SASE solutions, device security, and access controls
Help implement and maintain IT security best practices and operational policies
Cross-Functional & Vendor Collaboration
Manage relationships with external IT vendors and service providers
Work closely with IT and Security stakeholders at Element to coordinate shared infrastructure, policies, escalations, and support processes
Lead IT improvement initiatives and infrastructure projects
Drive operational maturity, scalability, and reliability across the IT environment

Were looking for a Senior Product Manager to join our product team and guide products from conception to launch.

Product development is an extremely collaborative effort between engineering, design, and business teams. In your day-to-day you will define product requirements based on a deep understanding of our clients mobility operations and work closely with R&D during the development and release cycle. Youll meet with customers and remain in close contact with the operations and business teams, keeping an ear to the ground of developing trends.

Things here move quickly, so youll need the ability to think on your feet, breaking down complex problems into steps that drive product development at high velocity.



What youll do:
Play a key role at every stage of the product life cycle, from planning the roadmap, defining needs and writings PRDs, to working closely with the R&D team and managing releases to production
Meet with clients to make sure that our goals are aligned with their needs
Conduct industry research, defining problems and needs and discovering new opportunities
Build wireframes and work closely with our designers, making sure that our products have top-notch usability, meet requirements and look great
Manage the QA and release process of features
Monitor the adoption of new functionality and measure against the defined KPIs
Proactively communicate project status, issues and risks to the business team
Keep in close contact with our clients, making sure that we continue to deliver value, enhance our products, and learn from our clients experience.

Required Backend Developer (C# or Java)
About us
Founded in 2005, we are the global financial platform that removes friction from doing business across borders, with a mission to connect the worlds underserved businesses to a rising global economy. Were a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows-including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Location: Herzliya-Glilot
Hybrid
Full-time
What youll do:
Take a leadership role in achieving team goals, contributing to the overall design, architecture, development, quality, and production deployment of the team's systems.
Design and implement robust, scalable, and maintainable backend solutions for complex scenarios, ensuring high-quality results that may be consumed by other teams.
Collaborate effectively within your team and with cross-functional partners, such as Product, Design/UX, DevOps, and other R&D teams, representing your team as needed.
Maintain and improve the team's engineering practices, suggesting and implementing technology, patterns, or process enhancements.
Proactively identify areas of improvement in team systems, processes, and scalability.
Lead by example in code quality, contributing significantly to code reviews and acting as a focal point for engineering excellence questions.
Help monitor production systems, investigate potential issues, and lead efforts to resolve critical production challenges while maintaining a customer-centric approach.

We are looking for a Project Manager to join our R&D Team. You will be responsible for managing our core projects and deliveries, coordinating people and processes to ensure on-time delivery, at a high level, and with full transparency. You will be the go-to person for everything involving a projects organization and timeline, tracking performance, and implementing process changes that are required to meet our goals.

In addition to leading core R&D projects, this role will own key Product Operations processes, ensuring product planning, launches, data governance, KPIs tracking, and cross-functional alignment are executed with excellence and scalability.

Projects are a highly collaborative effort. Things here move quickly so youll need to think on your feet, breaking down complex problems into steps that drive our projects at high velocity.

What you'll do:

Work directly with R&D and Product Management in an extremely dynamic environment to ensure successful delivery.
Maintain visibility and transparency of all project and product performance aspects, including defining, tracking, and reporting on Product and R&D KPIs.
Encourage collaboration between teams and other stakeholders
Manage dependencies and mitigate risks
Conducting post-project evaluations and identifying opportunities for improvement
Optimizing the value, cost and managing relationships with different suppliers used by the RnD team, like cloud providers or development tools.
Plan and kick off internal and external projects of the company.
Own and optimize Product Operations processes across planning, discovery, execution, and release.
Track and analyze Product KPIs, ensuring visibility, data integrity, and actionable insights.
Coordinate product ceremonies, roadmap syncs, and cross-functional planning sessions.

As a Senior Data Engineer, you will play a key role in owning and scaling the backend data infrastructure that powers our platform-supporting real-time optimization, advanced analytics, and machine learning applications.

What You'll Do

Design, implement, and maintain robust, scalable data pipelines for batch and real-time processing using Spark, and other modern tools.
Own the backend data infrastructure, including ingestion, transformation, validation, and orchestration of large-scale datasets.
Leverage Google Cloud Platform (GCP) services to architect and operate scalable, secure, and cost-effective data solutions across the pipeline lifecycle.
Develop and optimize ETL/ELT workflows across multiple environments to support internal applications, analytics, and machine learning workflows.
Build and maintain data marts and data models with a focus on performance, data quality, and long-term maintainability.
Collaborate with cross-functional teams including development teams, product managers, and external stakeholders to understand and translate data requirements into scalable solutions.
Help drive architectural decisions around distributed data processing, pipeline reliability, and scalability.

Join our dynamic and innovative team as a Senior Full Stack Developer, where you will play a key role in designing, developing, and maintaining high-quality web applications. Utilizing your expertise in Node.js and React, you will work on cutting-edge projects that drive our company's success and deliver outstanding user experiences.

What Youll do:
Design, develop, and maintain robust and scalable web applications using Node.js and React.
Collaborate with cross-functional teams including designers, product managers, architects, and other developers, to deliver high-quality solutions.
Architect and implement new features and enhancements, ensuring high performance and responsiveness.
Perform code reviews, provide constructive feedback, and mentor junior developers.
Optimize applications for maximum speed and scalability.
Troubleshoot and debug issues, ensuring timely resolution and minimal disruption to users.

Were looking for a UX/UI Designer to join us in taking our products from vision to reality.


In your day-to-day, you will be part of our Product team and work alongside the Lead designer and the RnD team, design wireframes and prototype UX approaches, design detailed user interfaces for web and mobile and see your products launched to clients around the world.

What youll do:
Design and implement features by creating user flows, wireframes, detailed designs and animated prototypes
Collaborate daily with Product Managers and developers in order to define, design and deliver extraordinary products
Conduct industry research, defining UX approaches and staying ahead of industry trends
Work closely with our UX/UX Design Lead implementing our design system across different platforms
Design simple solutions to complex problems for non-consumer users
Develop a deep understanding of modern mobility services, diving into user flows and the UX of fleet management, ride hailing driver and rider apps, delivery and more.

We are seeking an experienced Director of Product Management to lead and grow our product management team. This leadership role will be crucial in defining and executing the product vision, strategy, and roadmap while fostering customer-centric innovation. The Director will work cross-functionally with engineering, sales, marketing, and customer success to deliver impactful products that transform the mobility industry.

Key Responsibilities:

Define and communicate a compelling product vision and strategy aligned with company goals.
Lead, mentor, and scale a high-performing team of product managers, fostering a culture of collaboration, ownership, and continuous improvement.
Prioritize product roadmaps based on customer needs, market trends, and business impact.
Partner closely with engineering, design, sales, and marketing teams to ensure successful product delivery and adoption.
Engage with key customers and stakeholders to gather insights and validate product direction.
Drive data-informed decision making and track key performance metrics to measure success and identify opportunities.
Champion Agile product development methodologies and best practices across the organization.