we are looking for an experienced Head of Payments to lead our global payments strategy and operations across multiple B2C markets.
In this role, you will own the entire payment ecosystem-from payment providers and acquiring relationships to payment performance, authorization rates, fraud prevention, and customer payment experience. You will work closely with Product, Finance, Operations, Data, Compliance, and Engineering to continuously optimize payment performance and support the companys international growth.
This is a strategic leadership role requiring both strong commercial thinking and deep operational expertise in online payments. The profile is similar to a Payments & Fintech leader in a large-scale B2C technology company.
Responsibilities
Own the companys global payments strategy across multiple B2C markets.
Manage relationships with payment providers, acquirers, banks, fintech partners, and alternative payment methods.
Continuously optimize payment approval rates, conversion, and payment success KPIs.
Lead payment expansion into new countries and support new payment method integrations.
Hands-on experience with PCI DSS compliance and payment card security standards- mandatory.
Strong knowledge of information security standards and ISO frameworks related to data protection and payment environments.
Develop and execute the payments roadmap together with Product and Engineering.
Monitor payment performance, identify bottlenecks, and implement optimization initiatives.
Own payment costs, processing fees, and commercial negotiations with external partners.
Lead fraud prevention initiatives while maintaining a seamless customer experience.
Collaborate closely with Product, Finance, Data, Compliance, Customer Support, and Engineering.
Analyze payment data and customer behavior to identify growth opportunities.
Ensure compliance with payment regulations and industry standards.
Manage cross-functional projects related to payments infrastructure and scalability.
Stay up to date with emerging payment technologies, fintech trends, and market innovations.

we are looking for a Team Manager - Chargebacks & Payment Disputes.
What You'll Do:
Lead and develop a global team across three hubs and multiple time zones, driving collaboration and accountability.
Oversee team capacity, priorities, and service delivery to ensure execution aligns with business objectives.
Maintain and improve dispute management processes, policies, and controls across card payments, ACH debit, and other payment methods.
Manage relationships with banks, payment providers, customers, and external vendors, including their operational and risk teams.
Partner with Risk, Compliance, Reconciliation, Business, Product, and Customer Care on investigations and dispute resolution.
Lead process improvement, automation, and optimization initiatives to boost efficiency and reduce risk.
Own team performance across quantitative metrics (productivity, recovery rates, backlog, SLAs) and qualitative metrics (accuracy, compliance, audit readiness).
Use operational reports and data analysis to identify trends, risks, and opportunities for improvement.

We are looking for a highly motived individual to lead a small, high-impact FP&A team that partners closely with Product and R&D. This role combines strong classic FP&A ownership with deep business partnership, requiring the ability to understand, analyze, and clearly articulate the full financial story of complex product organizations. This role goes well beyond budget tracking and cost control - it carries a deep understanding of the Product business units' P&L and the financial, business and operational drivers behind it.

You will act as a true business partner to Product and R&D leaders, helping shape decisions through insights, analysis, and clear financial narratives. The focus is on turning data into perspective: explaining what is happening, why it matters, and how different choices impact performance, trade‑offs, and long‑term value.

You will:
Lead and develop a small team, ensuring high-quality financial deliverables and strong business partnership.
Act as a trusted finance partner to Product and R&D leaders, with deep understanding of full P&L as well as other key business drivers.
Own budgeting, forecasting, and long-term financial planning for the Product business units.
Monitor performance vs. plan, drive variance analysis, and highlight risks and opportunities.
Translate financial data into clear insights and a compelling business story for management.