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We are looking for a Financial Billing Coordinator to join the Finance Billing team, which is responsible for addressing billing inquiries and activities for our customers.
You should apply if you are a detail oriented person and good with number we offer a great working environment in a successful company and development opportunities going forward.
The Financial Billing Coordinator will report to Finance Billing Team Leader.
IN THIS POSITION YOU WILL:
Manage the monthly payments for clients.
Summarize receivable balances, verify totals, and prepare reports.
Execute billing tasks, generate invoices and credit memos in accordance with customer agreements.
Be the contact-person for all customer questions/ with billing and invoices via emails.
Research and resolve account discrepancies.
Manage financial data to discover outstanding invoices.
Responsibility for client success under your region.

A fast-growing global medical device company, developing and manufacturing innovative drug delivery and infusion solutions across the continuum of care- from the hospital to the home. We are looking for an excellent Complaints Analyst to join our team. If you have highly writing abilities in English and you're a tech savvy you belong with us!
Job Description
As a complaints Coordinator you will generate, investigate, document, and summarize Customer Complaints events following the strictest regulatory demands and companys procedures
You will provide feedback and background information of returned product investigation
You will Identify potential risks, customer dissatisfaction and escalate when relevant
You will be asked to summarize properly Complaints investigations and author sensitive closure letters to answer the Customer
You will perform analysis of complaints and trends.
Direct manager: Complaints Manager

A fast-growing global medical device company, developing and manufacturing innovative drug delivery and infusion solutions across the continuum of care- from the hospital to the home. We are looking for an excellent Complaints Analyst to join our team. If you have highly writing abilities in English and you're a tech savvy you belong with us!
Job Description
As a complaints Coordinator you will generate, investigate, document, and summarize Customer Complaints events following the strictest regulatory demands and companys procedures
You will provide feedback and background information of returned product investigation
You will Identify potential risks, customer dissatisfaction and escalate when relevant
You will be asked to summarize properly Complaints investigations and author sensitive closure letters to answer the Customer
You will perform analysis of complaints and trends.
Direct manager: Complaints Manager

We are looking for a talented Escalation Leader to join our Customer Experience team.
Step into our world, where advanced technologies take center stage, transforming the online trading experience.
With our cutting-edge approach, we follow Hedge & new methodologies, constantly pushing boundaries.
Our open-door policy ignites a vibrant atmosphere of collaboration, where departments unite in a dynamic blend of community and creativity.
We offer an excellent work environment where you will be challenged and encouraged to grow professionally.
In this role you will:
Act as the primary interface driving key technical escalations with internal stakeholders and provide assistance to technical Support with escalation and de-escalation of customer issues
Lead and facilitate essential meetings and efforts to align resources around key escalations common objectives to ensure a timely and complete closure of escalated cases
Be the professional mentor of the global technical support team and encroach the technical knowledge of all members
Assist with post-issue root cause analysis (RCA) efforts to minimize and/or eliminate future occurrences
Define and implement methods, procedures, tools, and policies to meet the teams technical knowledge and ensure high-quality service is delivered to customers.
Act as the highest escalation point of technical issues and events
Effectively act as the funnels between technical support team and R&D to assist with the prioritization of production issues.