לוח משרות דרושים כספים, כלכלה ושוק ההון במרכז

We are seeking a highly skilled and experienced individual to lead our efforts in mitigating financial loss from payment fraud across our company. This individual will manage a team of Product Managers in Israel and the US and collaborate with global leads from Financial Risk Management, Customer Integrity & Support and product teams, to ensure our company is safeguarding its financial integrity by addressing leakage from bad actors, lost good revenue, and friction caused by efforts to manage the fraud which includes compromise and abusive payments. Leveraging Machine Learning for Risk Management: Building financial trust and mitigating loss are crucial for driving growth within our company's financial ecosystem. We're extensively leveraging Machine Learning (ML) to drive revenue growth by minimizing financial losses, including leakage (lost revenue due to fraud), good revenue loss (lost revenue due to reduced spending by benign users impacted by bad actors), friction (negative experiences for benign users due to false positives), and fines, while reducing compliance risks and establishing our company as a trusted payment ecosystem.
Director of Product Management, Payments Fraud Management Responsibilities
Strategic Leadership: Lead the Payments Fraud Management team, collaborating cross-our company to develop and execute strategies that mitigate financial loss from payment fraud. Partner with Cross Functional partners in development of the North Star of lost revenue from payment fraud, and the strategy to get there.
Drive complex strategic initiatives that impact 100+ members across multiple teams, fostering a collaborative environment to drive efficiency, alignment, and execution across the organization.
Roadmap Development: Guide teams in developing team-level roadmaps that align with the overall long-term strategy.
Cohesively present to VPs across Integrity and Monetization on behalf of the organization (in partnership with Integrity organization)
Machine Learning Architecture: Develop and implement machine learning (ML) solutions to drive revenue growth by minimizing financial losses
Collaboration and Alignment: Work closely with Integrity, Support and Monetization leadership to ensure alignment on objectives, reporting frameworks for financial loss from payments fraud, and providing regular updates on progress and challenges
Strategic thinker with a track record of developing and implementing successful short-term and long-term fraud mitigation strategies
Experience managing a team of Product Managers.

Were looking for a student to join our team as a Junior BizOps team member. This role is a hands-on role assisting the department with daily and ongoing tasks.

Youll be working with the different CRM and data systems to assist the team with building new processes, data oversight, quality,setup, documentation and more.


Key Responsibilities

Review CRM data for accuracy and relevance and update where needed
Troubleshoot basic CRM related issues
Oversee accuracy of deals data and other manual inputs
Review sales /sdr processes as seen in the CRM and flag discrepancies and deviations
Assist in documentation creation and knowledge base organization
Setup new flows / playbooks / segments etc. in CRM according to team guidance

We are at the forefront of fintech + AI innovation, backed by leading venture capital firms. Our mission is to build a fraud-free global commerce ecosystem by leveraging the newest technology, freeing online businesses to focus on their core ideas and growth. We are building the future, and we need you to help shape it.
Who We're Looking For - The Dream Maker
We are seeking a meticulous and detail-oriented Billing and Collection Specialist to join our team. In this role, you will be responsible for managing various aspects of billing operations, ensuring accuracy, compliance, and efficiency. You will own the incomes of the company and be in charge of all the treasure here. You will collaborate closely with finance, sales, and customer success to address customer inquiries, reconcile accounts, resolve issues and optimize revenue processes and ensure high customer satisfaction.
Your Arena - Know your impact
* Oversee daily global billing operations, including invoice generation, system integration reviews, and ensuring all invoices comply with Sales Order terms.
* Respond promptly and accurately to billing questions, correction requests, and customer inquiries.
* Manage billing for ACH and Wire customers, with familiarity of Israeli and U.S. payment regulations considered an advantage.
* Enforce collection policies, monitor payment activity, and conduct proactive follow-ups to ensure timely payments.
* Review customer accounts and aging reports to identify overdue balances and engage customers professionally to resolve outstanding payments.
* Maintain strong, positive relationships with customers while upholding payment terms, credit policies, and compliance requirements.
* Support the development and execution of effective collection strategies aimed at optimizing cash flow and achieving key KPIs.
* Work closely with cross-functional teams - including Sales, Customer Success, Accounting, and Legal to resolve billing discrepancies and enhance overall collection processes.
* Maintain accurate documentation of billing and collection activities and support the creation of management reports and actionable insights.
* Identify and drive process improvements and automation initiatives, leveraging tools such as Tesorio to increase efficiency and scalability in billing and collections operations.