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Abra is Hiring a Project Manager in Information Systems Responsibilities:
* Leading and managing cross-organizational projects from planning to completion.
* Analyzing and optimizing business processes to improve efficiency and performance.
* Defining work processes and system implementation requirements.
* Collaborating closely with various teams to ensure project goals and deadlines are met.
* Preparing reports and presentations for management on project progress.
* Identifying risks and managing challenges throughout the project lifecycle.
* Managing client relationships and providing support from project initiation to completion.
Job Details:
* Full-time position based in Ra’anana.
* Occasional travel to clients as needed.

abra is hiring a Junior SDR (Sales Development Representative) In this role, you will be responsible for the entire sales cycle—from identifying opportunities to expand business activities, building relationships with key stakeholders, all the way through to negotiation and contract signing. You’ll take initiative in spotting potential opportunities and creating new ones, developing strategies, and coordinating cross-organizational support to assist clients. This is a full-time position, Sunday through Thursday, based in Ra’anana.

We are looking for a System Administrator to join our IT team. In this role, you will lead maintenance and troubleshooting of company systems, networks, and hardware to ensure smooth daily operations. It's a full-time job in a dynamic global company with an upbeat pace and great people. Responsibilities:
* Provide technical support to employees (hardware, software, and network issues).
* Assist in setting up and maintaining servers, workstations, and IT infrastructure.
* Monitor system performance and security.
* Install and update software, patches, and security updates.
* Manage user accounts and permissions.
* Help maintain backups and disaster recovery plans.
* Document IT procedures and troubleshoot issues as needed.

Introducing Chargeflow Welcome to Chargeflow, where innovation meets expertise. We're not just another startup; we're a dynamic and rapidly expanding company driven by seasoned leaders in the world of fintech and eCommerce. Our passionate team is on a mission to tackle one of the most pressing issues plaguing online businesses today: chargeback fraud. This insidious menace all too often results in substantial losses, both in revenue and profits. Join us on our journey as we revolutionize the fight against chargeback fraud. Who We're Looking For - The Dream Maker We’re searching for a dynamic Customer Onboarding and Implementation Manager to lead client onboarding and integration, ensuring a seamless and impactful experience. This role is perfect for someone who thrives at the intersection of technical expertise and client engagement, guiding businesses through smooth implementations while optimizing their success. You’ll be the go-to expert for integrating solutions, providing hands-on support, and driving long-term value for our clients. If you’re passionate about creating streamlined onboarding processes, solving complex integration challenges, and delivering exceptional client experiences, we want you on our team! Your Arena: Client engagement and solution design - Collaborate with clients to define requirements, design integrations, and drive business value. Act as the primary technical contact, ensuring alignment on design choices and overseeing implementation. Onboarding and project leadership Lead the end-to-end onboarding process, customizing workflows for each client. Maintain regular communication, schedule meetings, address challenges, and ensure a seamless transition from initiation to completion. Technical support and integration - Provide hands-on support across development and integration projects. Design, implement, and maintain scalable integration solutions that connect internal and external systems while ensuring adherence to best practices. Training and knowledge - Serve as a knowledgeable and trusted advisor for Chargeflow products, resources, and training options as needed to drive use case execution during the onboarding phase. Special projects and process improvement - Drive continuous improvement by leading special projects and refining onboarding and implementation processes.

Abra is Hiring a Citrix System Expert Responsibilities:
* Implementing projects for the setup and support of Citrix infrastructure systems, VDI, and Terminal services.
* Managing and maintaining infrastructure systems for end-user devices. Full-time position, Sunday to Thursday, based in Petah Tikva.

We are looking for a motivated and experienced Senior Developer to join our Cloud and K8s Group. The successful candidate will possess a strong technical background in cloud environments and will excel in developing advanced cloud-related features. Proficiency in NodeJS (Typescript), MongoDB, Kubernetes, Docker, and data queues is essential for this role, as you will be instrumental in refining our cloud CTEM offering.
Key Responsibilities:
* Design and implement advanced cloud-related features to enhance our existing offerings.
* Streamline deployment processes and ensure system reliability by demonstrating expertise in Kubernetes and Docker.
* Develop modular and scalable solutions while leveraging microservices and jobs architecture.
* Utilize advanced data processing techniques with tools such as Flink, Spark, and Scala to improve system performance.
* Contribute to the enhancement of system reliability at scale through hands-on experience with large-scale applications.

abra R&D is looking for an System Administrator to join our team! Responsibilities:
* Planning, installation, and maintenance of computing and communication infrastructure in the organization
* Management and operation of system and communication systems
* Leading technological projects and upgrading existing systems
* Providing Tier 3 technical support to the service department and users in the organization
* Managing and implementing Microsoft cloud services in the organization

Abra Company is Hiring an Information Security Facilitator Responsibilities:
* Overseeing and managing projects in the field of information security in collaboration with the organization’s Information Security Infrastructure team.
* Providing information security guidelines to infrastructure departments, information systems, and various business areas within the organization.
* Supporting technological projects regarding information security and infrastructure throughout all stages of the project lifecycle.
* Defining information security needs, identifying appropriate solutions, aligning relevant technologies, and conducting technical evaluations of information security solutions.
* Drafting information security requirements and ensuring they align with organizational policies, primarily at the infrastructure level.
* Participating in the planning of secure architectures in accordance with company policy.
* Assisting with information security assessments of infrastructure systems.
* Drafting requirements for information security products and innovative technologies.
* Monitoring and ensuring compliance with the cyber risk management guidelines set by the insurance regulator, as well as information security procedures and laws

We are looking for a Customer Support Team Leader to join our growing and evolving team. The Support Team leader combines management skills with a technical approach to enable us to deliver the highest level of support to our users.
As a Team Leader, you will actively assist with troubleshooting technical support issues to your team and with the transfer of knowledge about our process according to our SLA.
You will be the main part of our support channel and constitutionally build our customers trust in our product and increase their loyalty.
Guiding the team members through daily tasks, handling the tasks that require more responsibility, supervising the work is being done according to the guidelines, strengthening team members capabilities to improve the overall support experience.
What you will be doing:
Taking full ownership of all Customer Support assignments and responsibilities.
Developing Methodologies, building workflows and defining all support operations.
Ensure that all customer inquiries and issues are solved correctly and in a prompt and professional manner.
Building, training and guiding the local support team.
Create skill ownerships and help all team members develop and grow.
Own the support queue and stand up to our SLAs.
Create and maintain processes with our R&D and Product team.
Oversee performance and team KPIs.
Ability to work with stakeholders from various teams.
Building a bridge and voice of the Support agents to the management.
Review and oversee all assigned customer support activities.
Assisting team members solving issues and escalation as needed.
Handling tasks that require more responsibility.
Oversee the day-to-day operations of the Support Team.
Act as a senior agent who will drive customer satisfaction through customer support.
Provide direct supervision of the technical support staff which may include: Evaluations, and disciplinary actions.
Be the point of contact when it comes to technical escalations.
Record and track team SLAs and workflows.

We are looking for a DevOps Team Lead to lead our geographically diverse team and take ownership of our Cloud Infrastructure and Platform Engineering strategy, enabling high-scale, cutting-edge GenAI products running across 40+ Kubernetes clusters on GCP and AWS.

This role combines technical leadership, team management, and hands-on engineering, requiring solid expertise in cloud-native technologies, Kubernetes at scale, and modern DevOps principles. You will collaborate closely with engineering teams to design scalable infrastructure solutions, optimize developer workflows, and ensure platform reliability and efficiency.

Role and Responsibilities
Team Leadership & Mentorship: Lead and manage a geographically distributed team, fostering growth, engagement, and professional development. Mentor engineers, conduct performance reviews, career growth planning, and encourage knowledge-sharing across R&D teams.
Cloud & Kubernetes Management: Guide the design and implementation of scalable multi-cluster Kubernetes environments across GCP & AWS.
Developer Experience & Enablement: Oversee the development of self-service tools and automation to improve efficiency for R&D teams.
Incident & Reliability Engineering: Collaborate with engineering teams to optimize cost, performance, and reliability of production infrastructure through monitoring, capacity planning, and scaling strategies.
Security & Governance: Drive best practices for RBAC, IAM, cloud security, and compliance, ensuring robust infrastructure security.
Automation & Infrastructure as Code: Promote adoption of GitOps workflows and Infrastructure as Code (Terraform, Helm, Crossplane) for improved automation and consistency.
Cross-Team Collaboration: Align cloud infrastructure goals with business needs by working closely with engineering, security, and product teams.

We are seeking a highly skilled Cloud DevOps Engineer to join our team and drive the CI/CD, infrastructure as a code, automation, scalability, and security of our cloud solution.

The ideal candidate will have a strong background in cloud operations, CI/CD pipelines, infrastructure as code (IaC), and monitoring, with additional expertise in security (SecOps) best practices and financial operations (FinOps) being a significant advantage.

Responsibilities
Design, implement, and manage cloud-based infrastructure with a focus on automation, security, and scalability.
Develop and maintain CI/CD pipelines to streamline software development and deployment processes.
Implement Infrastructure as Code (IaC) solutions using Terraform, CloudFormation, or similar tools.
Monitor system performance, troubleshoot issues, and optimize cloud resources for cost efficiency.
Ensure high availability, disaster recovery, and business continuity strategies are in place.
Collaborate with security teams to integrate best practices in cloud security, identity & access management, and compliance frameworks.
Work with finance and operations teams to implement FinOps strategies, optimizing cloud cost efficiency and resource allocation.
Automate cloud governance, policy enforcement, and security compliance controls.
Support application teams with cloud-native best practices and DevOps methodologies.
Stay up to date with emerging cloud technologies, tools, and best practices.