לוח משרות דרושים Help Desk - מחשבים ורשתות, לחיפוש זה נמצאו 275 משרות

Required IT Support Specialist (Tier III)
We deliver AI-powered sales training to enterprise customers worldwide. As our IT Support Specialist, you will lead the company's IT function as a one-person team within DevOps, supporting employees across Israel, the US, and EMEA. Serving enterprise customers means enterprise-grade expectations land on a startup-sized function: the role spans day-to-day support through to strategic projects that keep the company secure, compliant, and productive.
Responsibilities:
Manage the Windows and macOS device fleet through Microsoft Intune, including hardware provisioning and office infrastructure (networking, meeting rooms)
Administer identity and access in Microsoft Entra ID, including Conditional Access, MFA, and SSO/SCIM
Operate security tooling, including Microsoft Defender, patch management, and email authentication (DMARC/DKIM), and lead the response to security incidents
Administer the company's SaaS and AI tools (Claude, Microsoft Copilot, Cursor, MCP integrations), covering provisioning, licensing, and approval
Manage employee access to cloud platforms and internal systems (GCP, Azure, GitHub, VPN)
Support ISO 27001, ISO 42001, and SOC 2 compliance, including audits, access reviews, and security awareness training
Own the onboarding and offboarding process, ensuring new hires are fully equipped before their first day
Manage the IT service desk (Jira Service Management) and maintain the IT knowledge base
Automate recurring tasks using Python, PowerShell, and the Microsoft Graph API
Manage IT vendors, licensing, and associated costs.

abra is looking for a hands-on, technically minded, and service-oriented professional to join our team on a part-time basis! In this role, you will be the go-to person for office maintenance, equipment functionality, and logistical support for the IT team. The position combines day-to-day office maintenance, minor repairs, furniture and equipment assembly and relocation, and setting up and organizing workstations. No prior computer or networking knowledge is required - we’ll teach you everything you need to know! Key Responsibilities
* Perform routine office maintenance and minor repairs.
* Assemble, disassemble, install, and relocate furniture and equipment.
* Set up workstations, including connecting monitors, docking stations, cables, and peripherals.
* Move equipment between storage areas, organize workstations, provide basic printer support, and ensure meeting room equipment is functioning properly.
* Identify and report equipment malfunctions and maintenance issues, coordinating with vendors and service providers as needed.

We are looking for an experienced IT Support specialist with high service awareness who will support 700+ users and will respond to all Help Desk tickets in a dynamic environment. Maintaining an active inventory of all IT assets, setting up new users, and assorted other IT-related tasks.

What youll do:

Respond to requests for technical assistance (in-person, ticket system, Slack, email).
Diagnose and resolve technical hardware and software issues, i.e., Windows MacOS.
Install and troubleshoot end user equipment, software and hardware .
Perform IT onboarding and offboarding processes for employees, including setting up end-user equipment and accounts.
Provide guidance, assistance, and follow-up on employee questions and tech problems.
Follow IT procedures, logging all IT interactions and administering helpdesk software.
Set up and maintain IT multimedia systems.

Service Desk Specialist We are looking for a hands-on Service Desk Specialist to serve as the primary IT focal point at our new site. This position combines Service Desk support with local IT infrastructure ownership. You will support employees, maintain workplace technology, troubleshoot systems and connectivity, manage incidents, and coordinate with central IT teams. The role combines end-user support with local systems and infrastructure responsibilities, including:
* Providing on-site and remote technical support
* Installing and troubleshooting computers, software, printers, and meeting-room equipment
* Supporting Microsoft 365, Active Directory, permissions, MFA, DNS, DHCP, and NAC
* Troubleshooting local networks, switches, Wi-Fi, and connectivity
* Managing incidents and service requests through our ticketing system
* Supporting employee onboarding, offboarding, IT assets, and documentation
* Coordinating escalations and infrastructure activities with central IT teams
* Managing an extensive VMware virtual environment
* Maintaining backups and replications and safeguarding company data

abra professional services is seeking a PC Technician to provide hands-on technical support, installation, and maintenance of workstations and IT equipment. The role includes troubleshooting hardware and operating system issues, workstation installations and relocations, peripheral equipment support, and participation in IT projects. Key Responsibilities: • Diagnose and resolve hardware and operating system issues. • Install and dismantle IT equipment and infrastructure at branch locations. • Install, maintain, and troubleshoot printers, scanners, and peripheral equipment. • Set up, install, and relocate workstations. • Provide hands-on technical support for IT projects.

we are looking for a Help Desk Administrator. The Help Desk Administrator will lead internal help desk tasks, and provide professional support to all of end users - at all levels and departments. Your mission is to deliver a great help desk service experience. The Help Desk Administrator will report to the IT Team Lead.
As a Help Desk Administrator , you will have the opportunity to learn a variety of technologies, security systems, and methodologies.
Main Responsibilities:
Lead help desk support efforts, ensuring that all desktop applications, workstations, and related equipment work flawlessly, and that problems are resolved in a timely manner
Promote implementation of best practices and standards
Install and test computer-related equipment
Troubleshoot computer-related issues
Maintain an inventory of IT hardware and software licenses

As an IT helpdesk Specialist, you'll join global IT team providing first-line Technical Support to our EMEA (London, Paris) and US (Boston) offices, as part of our follow-the-sun (166) coverage model, working in rotation alongside our IT Manager and system administrators. This role's shifts fall in the afternoon/evening (Israel time) to align with our US and European business hours, and it is a primary point of contact for non-Israel-based employees - strong professional English is essential. Weekly schedule (Israel time):
* Monday: 15:00-23:00
* Wednesday: 15:00-23:00
* Friday: 10:00-15:00 What you'll do: Provide helpdesk support for our EMEA and US offices as part of the follow-the-sun rotation. Support and troubleshoot hardware and software issues (Windows and Mac). Install and configure hardware, software, and networks. Execute onboarding/offboarding processes for employees per established procedures. Manage and maintain IT inventory. Monitor on-premises systems and troubleshoot issues. Maintain and support A/V conference systems (Zoom, Teams) for company meetings across time zones. Perform first-line administration of Entra ID, Intune/Kandji MDM, and our corporate Azure/O365 environment via scoped helpdesk -tier roles, with time-boxed, approval-gated elevation for anything beyond that scope, per team runbook. No standing privileged admin access.

As an IT helpdesk Specialist, you'll join our global IT team providing first-line Technical Support for our Israel office, as part of our follow-the-sun (166) coverage model, working in rotation alongside our IT Manager and system administrators. Your primary objective is to keep computer systems, software, and hardware running smoothly - resolving issues promptly and delivering strong service that keeps our teams productive. What you'll do: Provide helpdesk support for our Israel office as part of the follow-the-sun rotation. Support and troubleshoot hardware and software issues (Windows and Mac). Install and configure hardware, software, and networks. Execute onboarding/offboarding processes for employees per established procedures. Manage and maintain IT inventory. Monitor on-premises systems and troubleshoot issues. Maintain and support A/V conference systems (Zoom, Teams) for company meetings. Perform first-line administration of Entra ID, Intune/Kandji MDM, and our corporate Azure/O365 environment via scoped helpdesk -tier roles, with time-boxed, approval-gated elevation for anything beyond that scope, per team runbook. No standing privileged admin access.