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abra professional services is seeking an IT Support Technician to provide technical support, maintain IT systems, and troubleshoot hardware and software issues in a dynamic work environment. This is a full-time position located in central Israel, with career advancement opportunities for suitable candidates. Key Responsibilities: • Provide technical support to approximately 400 employees, including computers, peripheral equipment, and software. • Install, maintain, and update operating systems and applications. • Diagnose and resolve hardware and software issues. • Work with servers, backup systems, and communication networks. • Document technical issues and solutions in the service desk ticketing system.

abra professional services is seeking a Help Desk Specialist! Looking for your next opportunity in the IT field? A leading company in the Re'em Junction area is seeking Help Desk Technicians for a full-time position. Join a dynamic environment and be part of a professional IT team, providing technical support and assisting end users with a variety of hardware and software-related issues. Position Type: Full-time Location: Bnei Re'em

Required Data Center Technician II
About the job
We are not just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind our powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.The AI and Infrastructure team is redefining whats possible. We empower our customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity.
Responsibilities
Deploy and operate new data center infrastructure across projects or functions.
Report issues and follow data center procedures to troubleshoot and diagnose straightforward issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues.
Maintain the security and integrity of data, track various forms of media to check for standard data security issues (e.g., data was not properly erased) handled in accordance with security standards.
Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, in a team setting.
Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions and limited guidance.

abra professional services is seeking a Help Desk! If you are looking for a meaningful technological journey filled with multidisciplinary challenges, come and be a part of our story. In this role, you will join our IT team, providing comprehensive technical support and taking part in cross-organizational computing projects. Key Responsibilities:
* Provide end-to-end Helpdesk support for company employees, troubleshooting various hardware and software issues.
* Install, configure, and deploy desktop computers and laptops across the organization.
* Implement, integrate, and support new software and systems.
* Maintain and manage user accounts, permissions, and groups using Active Directory.

we are looking for a Help Desk Administrator. The Help Desk Administrator will lead internal help desk tasks, and provide professional support to all of end users - at all levels and departments. Your mission is to deliver a great help desk service experience. The Help Desk Administrator will report to the IT Team Lead.
As a Help Desk Administrator , you will have the opportunity to learn a variety of technologies, security systems, and methodologies.
Main Responsibilities:
Lead help desk support efforts, ensuring that all desktop applications, workstations, and related equipment work flawlessly, and that problems are resolved in a timely manner
Promote implementation of best practices and standards
Install and test computer-related equipment
Troubleshoot computer-related issues
Maintain an inventory of IT hardware and software licenses

We are looking for a hands-on, service-oriented Help Desk Technician to provide fast, effective, and friendly technical support across the organization.
In this role, youll be the first point of contact for IT support, helping employees resolve day-to-day technical issues while delivering a great user experience.
An excellent Help Desk Technician combines strong technical knowledge with clear communication, patience,
and a genuine desire to help. Were looking for someone who takes ownership, thinks proactively, and isnt afraid to go the extra mile to solve problems.
About Us:
What's new? EVERYTHING!
We enable enterprises to unlock the full potential of voice. From traditional calling to next-generation conversational AI, we transform communication into a powerful, strategic differentiator.
With proven voice leadership and advanced AI capabilities, we help global organizations deploy voice solutions that work reliably at scale, integrate seamlessly with existing systems, and deliver measurable business impact.
Fueled by a culture built on innovation, collaboration, and trust, we don't just push boundaries - we break them.
We turn the unimaginable into real, scalable solutions that keep organizations ahead, connected, and ready for whatever comes next.
Your mission:
Provide first-line technical support for end users (on-site, phone, and remote).
Diagnose and resolve basic hardware, software, and system issues.
Support laptops, workstations, peripherals, and office equipment.
Manage user accounts, permissions, and access using Active Directory.
Support and troubleshoot Microsoft Office 365 applications.
Install, configure, repair, replace, and reinstall hardware components as needed.
Identify and address both software and hardware issues, including antivirus-related topics.
Document issues, solutions, and procedures clearly.
Deliver service with a customer-first mindset, suggesting alternative solutions when appropriate and taking ownership.

We are looking for a System Administrator & Helpdesk Specialist to join our small and dynamic IT team of 3 support professionals. The role involves providing end-to-end technical support for approximately 200 on-site users, combining hands-on customer service with foundational IT and infrastructure tasks.

This is an excellent opportunity for quick learners looking to grow professionally in the fields of systems and networking.

Responsibilities
Provide hands-on and remote technical support to employees worldwide, troubleshooting hardware, software, networking, VPN, and end-user equipment issues.
Deploy, configure, maintain, and upgrade workstations, laptops, printers, meeting room systems (Zoom Rooms / Microsoft Teams), and office Wi-Fi infrastructure.
Manage onboarding and offboarding processes, including equipment preparation, account provisioning, access management, and system setup.
Administer user accounts and permissions across Active Directory, Microsoft 365, and Google Workspace environments.
Troubleshoot connectivity, networking, and VPN-related issues to ensure smooth day-to-day operations.
Maintain and manage IT inventory, including hardware procurement, asset tracking, stock management, and vendor coordination.
Ensure technical readiness of office spaces, meeting rooms, and employee workstations.

we are looking for a IT Support Specialist.
As a Helpdesk Technician , you will be the first point of contact for employees requiring IT support, helping ensure a seamless technology experience across the organization. You will provide hands-on support in Windows and macOS environments, manage onboarding and offboarding processes, resolve end-user issues, and maintain office technology and collaboration spaces.
This is an excellent opportunity to join a dynamic IT team and play a key role in delivering high-quality support, improving employee productivity, and ensuring reliable operation of workplace technologies and company events.
The day-to-day:
Provide first-line technical support to employees via phone, chat, email, and ticketing systems, ensuring timely resolution of incidents and service requests.
Troubleshoot and resolve hardware, software, networking, Microsoft 365, and endpoint-related issues across Windows and macOS devices.
Manage employee onboarding and offboarding, including device preparation, account provisioning, access management, and equipment collection.
Administer and support company devices using Microsoft Intune, ensuring endpoint compliance, software deployment, and lifecycle management.
Manage user accounts, permissions, and access requests through Okta, Microsoft Entra ID, and Active Directory.
Support office technologies including Crestron conference rooms, Zoom and Microsoft Teams Rooms, printers, AV systems, and other digital workplace equipment.
Provide technical support for internal company events, town halls, and employee meetings while maintaining accurate asset inventory and IT documentation.

Were looking for a IT infrastructure engineer to troubleshoot and solve data center IT hardware issues, process the RMA. This is a position for a technical expert working at the intersection of multiple technical and operational domains.

Your responsibilities will include
Solve the most challenging firmware and hardware related issues with servers, involving in-depth knowledge of system architecture and advanced troubleshooting

Execute workarounds and solutions for IT hardware issues

Act as a subject matter expert and point of escalation for L1 and L2 technicians

Create new processes and documentation for IT hardware team

Collaborate with related departments to im

Collaborate with vendors on warranty replacements (RMA), create requests and manage.

Improve support processes, documentation and training materials

We are looking for a hands-on IT Helpdesk Specialist to join our IT Infrastructure team. You and other Helpdesk team members will be the first point of contact for end-user support, resolving hardware and software issues, managing user accounts, and supporting endpoint deployments. The role is primarily based at our Tel Aviv headquarters and includes remote support for users in the US, Mexico, Asia, Jerusalem, and Beer Sheva.
Location: This is a full-time position based at our headquarters in Ramat Hachayal, Tel Aviv.
Responsibilities:
Provide Tier 1-2 technical support for ~1,200 corporate endpoints (Windows 10/11, Servers 2016-2022, laptops and desktops)
Manage user accounts, groups, and permissions in Active Directory
Support Microsoft 365 applications: Outlook, Teams, OneDrive, SharePoint, and related services
Assist with device enrollment, configuration, and troubleshooting via Microsoft Intune
Handle VPN client support (FortiGate) and basic network connectivity troubleshooting
Set up and configure workstations for new employees (onboarding)
Log, track, and resolve support tickets in the helpdesk ticketing system
Escalate complex issues to senior IT team members as appropriate
Support peripheral devices: printers, monitors, docking stations, mobile devices
Ability to plan, execute, and deliver IT projects alongside day-to-day support activities.