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we are looking for an experienced Technical Support Engineer to join our Customer Success team.
In this role, you will be the front line of our companys customer experience, working directly with customers to troubleshoot complex technical issues, provide timely solutions, and ensure a seamless experience across our platform. You will collaborate closely with Product and R&D teams to resolve bugs, improve usability, and help shape the product roadmap. This role is ideal for someone who thrives on problem-solving, enjoys working directly with customers, and wants to make a tangible impact in a fast-paced SaaS startup environment.
About us
The company Threat Exposure Management Platform is the first and only consolidated platform that integrates with your security tools to reveal, remediate, and mitigate the risk of exposures across your entire infrastructure. Backed by Sequoia Capital and Cyberstarts, our company uses an agentless approach to reveal what is truly exploitable, while reducing manual prioritization and remediation through automated response workflows.
WHAT YOU WILL DO
Customer Support & Case Management
Manage incoming support tickets and technical inquiries through the ticketing system, ensuring timely responses and resolutions that meet or exceed defined SLAs.
Investigate and troubleshoot customer issues across the platform, integrations, APIs, and data pipelines.
Provide clear and consistent communication to customers throughout the lifecycle of a case.
Customer Advocacy
Serve as the voice of the customer internally by identifying patterns, recurring issues, and improvement opportunities.
Escalate complex technical issues and collaborate with R&D and Product teams to resolve bugs and address feature gaps.
Cross-Functional Collaboration
Work closely with Product, Engineering, and Customer Success teams to ensure customer feedback and issues are prioritized appropriately.
Assist in validating fixes and communicating updates back to customers.
Documentation & Self-Service
Create and maintain high-quality documentation, including troubleshooting guides, FAQs, and knowledge base articles.
Help build self-service resources that empower customers and reduce ticket volume.
Contribute to internal knowledge sharing and support team best practices.
Process & Support Operations
Track and report key support metrics, including response time, resolution time, and customer satisfaction.
Identify workflow bottlenecks and propose improvements to support processes and tooling.

As an Enterprise Professional Services Engineer, you are the technical architect and relationship lead for our most strategic global accounts. You own the technical success of the customer journey, focusing on Solution Design and the Integration Strategy required to make our company the heart of a modern IT stack.
This is a high-impact role for a consultant-engineer hybrid. You will be expected to leverage deep API architecture knowledge, advanced scripting, and creative problem-solving to design bespoke solutions that bridge the gap between our company and complex enterprise ecosystems. You are the "Bridge" between business requirements and technical reality.
Key Responsibilities
Integration Design & Scripting Excellence
Architect Integration Solutions: Lead the technical design of complex integrations using REST APIs and webhooks to seamlessly connect our company with enterprise stacks such as ServiceNow, Salesforce, Okta, and Azure.
Advanced Automation Scripting: Utilize PowerShell and Python to automate complex IT workflows, data migrations, and system synchronizations tailored to enterprise security and compliance standards.
Technical Strategy: Design end-to-end migration paths for Enterprise customers, moving them from legacy infrastructure to a modern, AI-first our company environment.
AI-Driven Workflows: Design and implement AI-driven automation logic that reduces manual overhead and optimizes operational efficiency for global IT teams.
Relationship & Project Leadership
Lead the Relationship: Serve as the primary technical point of contact, managing stakeholder expectations and translating high-level business goals into technical solution blueprints.
Project Execution: Own the full project lifecycle from a leadership perspective-ensuring on-time delivery, technical validation, and a "white-glove" customer experience.
Global Travel: Travel abroad up to 25% of the time to conduct on-site architectural workshops, lead high-stakes deployments, and build face-to-face rapport with strategic partners.
Communication
English - High proficiency: You must be able to present complex technical architectures to C-suite stakeholders with clarity, authority, and professional polish.
Solution Documentation: Produce high-quality architectural diagrams, technical implementation guides, and API mapping documentation.

we are seeking to hire an Intelligence Infrastructure Expert for a full time position. The role includes creation, management, and integration of the companys unique infrastructure and tools across the different Web environments.
The position includes infrastructure establishment and processes management alongside end to end delivery to the different teams within the organization. You will be responsible for the generation of insights, means, and methods provided from diverse intelligence streams enabling the organizations teams to make the internet a safer place.
Responsibilities:
Monitoring Web and Mobile environments - social media platforms, forums, blogs, mobile applications and darknet to uncover malicious activity.
Identification, analysis and intelligence gathering on bad actors, sources and platforms, while identifying distribution methods.
Provide insights on intricate means and methods being used by threat actors to abuse the tech worlds most popular platforms while putting users at risk.
Identify and address opportunities alongside potential problems in operational processes.
Research, development and strategizing of new operational methods and logics.
We are looking for an expert with a Can Do! approach with the following desirable skills, qualities and experience.

Cloud is now one of the biggest business expenses-and one of the hardest to manage.
At our company, were not just shedding light on spend-were giving companies the power to make smarter, faster, and more strategic decisions about the cloud.
Were trusted by brands like The New York Times, Wiz, Elastic, SiriusXM, and Lyft, and backed by top-tier investors with over $85M raised. In just 4 years, weve grown to 100+ people across Tel Aviv and New York-and were just getting started.
If youre looking to build something big, solve real problems, and grow fast-wed love to meet you.
About the Role
As a Senior Full-Stack Engineer at our company, youll be at the forefront of building and scaling our product from the ground up. Youll work closely with your team, as well as a product and product designer, to design and implement both the front-end user experience and back-end logic that powers our platform.
Youll play a key role in creating modern UI components, building API services, and contributing to core architectural decisions in a high-impact, low-ego team environment.
What youll do:
Design and implement scalable Senior Full Stack Engineer features and components using NodeJS and React
Build and maintain robust APIs and data pipelines to support the platform
Collaborate closely with product, design, and engineering leadership on architecture and UX
Participate in code reviews, testing, CI/CD, and overall platform improvements
Bring creativity, curiosity, and best practices to everything you build.

We have multiple positions open for Software Engineers and Senior Software Engineers to be hired across different our company Security teams in Israel.
Israel is the biggest our company center of excellence in the security domain and plays a pivotal role in safeguarding our global digital ecosystem. As the largest our company center of excellence in the security domain, our teams in Israel are at the forefront of innovation and defense against emerging cyber threats. With over 60% of our site dedicated to security, we are committed to developing cutting-edge solutions that protect millions of users worldwide. Our contributions have a profound impact on the global security organization, driving advancements and setting new standards in cybersecurity.   
Click here to learn more about security groups located in Israel What We Do | our company Israel R&D.  
Our teams are dedicated to building cutting-edge Cyber Defense solutions, leveraging state-of-the-art cloud technologies, big data, AI, and modern UX platforms to deliver unparalleled value to our customers.   
As part of our team, you'll collaborate with software engineers, program managers, security researchers, and data science experts to develop solutions that protect, detect, and respond to evolving cybersecurity threats. We value diversity and believe that different experiences and perspectives make our team stronger.  
If you're passionate about cyber defense and eager to make a significant impact on global security, love working with data, and want to make the world a safer place, come join us! 
Responsibilities
As a Software Engineer you will:
contribute to business-critical initiatives in our company Security
Requiring deep technical skills and the ability to quickly adapt to new areas.
Will improve the end-to-end lifecycle of services
Analyze complex system behavior, and apply modern engineering practices to streamline deployments and reduce costs.
Your role involves working on high-end technologies and collaborating across disciplines to deliver impactful features.
You will also collaborate with multiple teams across our company to deliver key customer solutions and support technology.
Join us to unlock your highest potential in a collaborative and agile culture! 

Were looking for engineers who are proactive, curious, and take full ownership of their work. In this role, youll have the opportunity to drive real impact, shape the direction of our product, and grow as a technical leader.
You will:
Take end-to-end ownership of features-from design and implementation to deployment and ongoing improvement
Build high-quality, scalable, and resilient systems using modern engineering practices
Work closely with PM, design, and security experts to define and deliver customer-facing experiences
Drive technical direction and make thoughtful tradeoffs that balance speed, quality, and long-term maintainability
Bring a strong sense of initiative-identifying opportunities, raising issues early, and pushing ideas forward
Qualifications
Minimum Qualifications
B.Sc. or M.Sc. in Computer Science, Software Engineering, or equivalent.
3+ years of professional software development experience.
Strong expertise in C/C++ and/or Rust.
Hands-on experience with at least one of:
Windows internals (process model, memory manager, IO manager, registry, drivers/WDF/KMDF)
Linux kernel development (modules, syscalls, device/IO subsystems, scheduling, security models)
Experience with low-level debugging
Solid understanding of networking or security protocols, memory safety, and concurrency primitives.
Ability to independently plan, design, and deliver engineering components in an ambiguous environment.

Cloud services, Edge, and end-user devices are transforming modern life. As computing reaches expand, so does the importance of security. In the Azure Edge Security group, we secure users identities and data against ever-evolving threats, building foundational technologies that protect and empower people and organizations worldwide.
Would you like to learn about the inner workings of Azure Edge? Are you excited about jumping deep into various areas and composing a bigger picture? we are leading the way to extend Azure cloud services to sovereign, disconnected, edge, enterprise, and hybrid scenarios. Deploying hyperscale services into hybrid and disconnected clouds provides unique and innovative engineering challenges. If you are inspired by this cloud innovation, have the skills to secure and build production grade services, and are looking for a dynamic and collaborative team environment, come talk to us!
Responsibilities
If you are passionate about advancing security and staying ahead of sophisticated threats, this is your opportunity. As a Software Engineer, you will:
Design, develop, and maintain security solutions for Edge and cloud environments, focusing on cryptography, keys and certificates.
Lead technical architecture and design discussions, driving innovation in secure Azure Edge technologies across Windows and Linux.
Collaborate with cross-functional teams to deliver scalable, reliable, and efficient security features for our company Specialized Clouds.
Mentor junior engineers, fostering a culture of excellence, collaboration, and continuous learning.
Analyze emerging security threats and implement proactive measures to protect users, devices, and cloud workloads in the edge.
Our mission is to empower every person and every organization on the planet to achieve more, securely at the edge.

We are looking for an AI Engineer to play a central role in building, evaluating, and advancing our companys AI models. You will own and evolve our companys benchmarking and evaluation capabilities for foundation models and multimodal systems, while also working closely with modeling teams to support model development, iteration, and validation. This role sits at the intersection of software engineering, model understanding, and applied AI, with broad influence on how models are built, compared, and improved across the organization.
Location: Ramat Gan, Israel (hybrid model)
What will you do?
Own & Evolve Benchmarking - Design, build, and maintain our companys benchmarking suite for foundation models and multimodal AI systems.
Define Core Abstractions - Create clean, extensible abstractions and APIs for datasets, tasks, models, metrics, and evaluation workflows.
Develop Metrics & Evaluations - Implement metrics that capture predictive performance, biological relevance, and multimodal alignment.
Support Model Development - Work closely with AI scientists and data scientists to integrate new models, tweak architectures, and enable rapid, fair iteration.
Bring in New Models & Baselines - Add external and internal models to benchmarks and ensure meaningful comparisons.
Explore Data When Needed - Dive into data and results to debug evaluations, understand model behavior, and unblock modeling work.
Enable Rigor & Reproducibility - Ensure evaluations are consistent, well-versioned, and trustworthy over time.

seeking a Software Engineer to join our Cloud Security Inventory team within the Falcon Cloud Security organization. This role focuses on building and maintaining scalable inventory systems that process and manage cloud resources across multiple cloud providers. You'll be part of a team handling high-scale data processing, serving both customer-facing and internal applications, while expanding our Cloud Security Posture Management (CSPM) capabilities.

What You'll Do:

Design and develop inventory systems processing muti millions of cloud resources daily across multiple cloud providers

Research and deep dive into cloud provider services to expand resource coverage and become a subject matter expert

Build and optimize high-throughput data collection pipelines that can handle rapid scale increases

Develop creative solutions for resource relationship mapping, efficient data storage, and real-time inventory updates at massive scale

Collaborate with cross-functional teams to understand their unique inventory needs and create scalable solutions

Participate in architectural discussions to solve complex technical challenges

Research and propose new approaches to handle growing data volumes and customer requirements

Help maintain system reliability while constantly scaling up operations

As a Senior Engineer on the static analysis team, you will be a key contributor, playing a vital role in designing and building a powerful automated reverse-engineering engine. You will be tackling complex, unsolved problems in code analysis by translating cutting-edge research and critical business needs into robust, production-ready engineering solutions.

If you enjoy solving extremely difficult problems while drawing solutions from multiple domains and thrive in a hands-on technical role, then this position is for you.

What You'll Do:

Drive the hands-on design and implementation of core components for our powerful automated reverse-engineering engine.

Conduct research and development on cutting-edge algorithms for deep-code and data flow analysis.

Play a key role in developing, designing, and optimizing the Falcon ASPM platform.

Collaborate with fellow team members to solve the most complex and novel technical challenges.

Contribute across the entire software development lifecycle, from initial research and system design to production deployment and monitoring.

As a Software Engineer, you will be expected to have ownership over major components and development projects. You will be required to assist with architecting solutions and support in implementing our core features. Features will cross-cut most core OS subsystems such as file system, memory and process, and networking. Many features are also built in a way that they will have shared components across multiple platforms. You need to be able to lead projects efficiently while maximizing performance and minimizing costs, making sure high standards are being followed when it comes to design, coding quality, and unit and component testing.


What You'll Do:


You will be joining the Identity protection team that delivers detection and prevention of identity related incidents in the organizational network using the falcon sensor and cloud. You will work with an experienced team of capable developers and participate in establishing the Israeli R&D center of one of the most innovative and exciting software companies in the world today.
In this role you will be responsible for building an efficient lightweight sensor for Active Directory servers. You will participate in implementing the next generation of CrowdStrikes world-leading Identity Protection technology.

We're seeking a Mid to Senior Data Engineer to join our Cloud Identity & Perimeter, a critical component of security infrastructure. Our team develops and maintains complex data pipelines that process billions of records daily, analyzing identity-related security patterns, effective permissions, internet exposure, and attack paths. We're at the forefront of securing enterprise identities and delivering actionable security insights at scale.

What You'll Do:

Design and implement high-performance, distributed data processing pipelines handling petabytes of security data

Architect complex data transformations using Apache Spark for large-scale batch and stream processing

Be part of shaping new products while collaborating with product teams, customers, and sales.

Build and optimize real-time data streaming solutions using Kafka for identity analytics

Develop and maintain scalable ETL processes that handle billions of daily events

Create efficient data models for complex security analytics queries

Collaborate with cross-functional teams to deliver high-impact security features

Optimize query performance and data storage patterns for large-scale distributed systems

Participate in system design discussions and architectural decisions

The Staff Data & AI Architect will define and own the end-to-end architecture of our companys data and AI platform, spanning large-scale data systems, ML experimentation infrastructure, and production-grade model deployment. This role sets the architectural vision and technical standards for data and AI infrastructure across the company, ensuring scalable, compliant, research-accelerating systems that power both research and product development in a regulated biomedical environment.
Location: Ramat Gan, Israel (hybrid model)
What will you do?
Architect and evolve a scalable, resilient, and secure data and AI infrastructure supporting our companys research and product platforms. Identify recurring infrastructure and workflow challenges to drive the creation of generalized, reusable platform solutions.
Define scalable experimentation and MLOps patterns supporting experiment tracking, compute orchestration, dataset versioning, and reproducibility guarantees.
Lead the design and implementation of enterprise-grade data management. Establish and enforce data principles (e.g., FAIR, Medallion/Lakehouse architectures) to ensure data quality, lineage, discoverability, and reuse, while guaranteeing that all infrastructure meets security, privacy, and regulatory requirements.
Serve as the senior technical authority for data and AI infrastructure, partnering with Research, Engineering, and Product leadership to align architectural decisions with scientific and business priorities.
Lead technology evaluation and adoption decisions for AI infrastructure, balancing scalability, cost efficiency, compliance, and long-term maintainability.

This is a Senior Software Development Engineer in Test (SDET) position on our Falcon Data Protection product development team, focusing on the integration between our endpoint sensor and browser extension technology. You will own the end-to-end quality process for how the sensor and browser extension work together to deliver data protection - from hands-on exploratory testing and test strategy design through to building robust automation. As a key contributor to the team, you will drive validation for new capabilities, ensuring data protection works as expected across the full stack. Working closely with sensor, cloud, and extension development teams, you'll coordinate testing efforts, participate in technical design discussions, and lead code reviews. We're seeking a senior engineer who works independently, thrives on technical challenges, takes full ownership of quality for their domain, and contributes to a culture where quality is paramount.

Location: Hybrid - Tel Aviv, Israel

Success in this role means:

Owning the entire quality process for sensor and browser extension integration - from test strategy through hands-on testing to automation

Driving validation of new capabilities end-to-end, including test design, hands-on testing, automation, environment setup, and coordination across teams

Identifying what can and should be automated, and building that automation incrementally

Reviewing developer test code and SDET test code to raise the quality bar across the team

Collaborating both within and across teams as part of SDLC ceremonies and major initiatives

Building elegant, robust, and reliable solutions for complex technical problems

What You'll Do:

Own the quality process for sensor-browser extension integration - design and implement comprehensive test strategies, configure environments (VMs, CI/CD pipelines) and coordinate with developers and QA

Perform hands-on exploratory and manual testing of new features, then identify automation opportunities and build integration and E2E test automation

Build and maintain integration and end-to-end tests using Python, ensuring data protection features works correctly across sensor and browser extension on both Windows and macOS platforms

Review developer-written tests and SDET test code with an eye towards improving reliability, security, and maintainability

Debug cross-platform issues found through testing or customer-reported cases to identify root cause and enhance test coverage

Reproduce and validate fixes for customer-reported issues

Manage test infrastructure including CI/CD pipelines in Jenkins, ensuring fast and reliable feedback loops

Participate in SDLC ceremonies as part of major initiatives, collaborating with sensor, cloud, and extension teams

Collaborate with product and release management to control risk, improve quality, and streamline release cycles