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The team oversees customer support for our Data Derivatives clients. A significant part of the job is working with clients globally on queries regarding the operation of the companys products and handling questions about option prices and data. The successful candidate will be able to resolve issues creatively by understanding the processes and resources of the company.

Responsibilities
Onboard and off-board clients for our Data Derivatives products and services
Field client inquiries and requests received via email, Chat, Sales Force, and phone, including, but not limited to, product and application questions, as well as data and price confirmations
Provide timely and accurate response to all client inquiries
Provide support for any file delivery failures
Escalate issues with internal groups to resolve issues with urgency, when applicable
Maintain strong relationships with clients and internal teams
Ensure up-to-date documentation of policies, procedures and work processes periodically

At our company, youll collaborate with expert colleagues around the globe to solve problems most people will never even know exist!
Youll be part of building unique solutions shaped by real investigative methodologies, enabling our customers to identify, investigate, visualize and prevent criminal, terror and security threats worldwide.
These solutions are used by law enforcement, national security, and national and military intelligence agencies in almost 100 countries to turn massive, diverse data into clear, actionable intelligence for a safer world.
As a worker you will:
Research and develop advanced algorithms for signal processing and communication systems.
Design and implement communication protocols and direction-finding (DF) algorithms using MATLAB, Python, and C/C++.
Translate theoretical concepts into real-world solutions, from initial prototype to field-tested, production-ready systems.
Stay ahead of the curve by reviewing and applying the latest academic and industry research.
Collaborate with multidisciplinary teams to integrate your work into innovative intelligence platforms.

The Analyst, Trading Operations, Digital Assets serves as a first-line support specialist for the Groups affiliated Digital Asset ATS (pending regulatory approvals) and Global OTC ATS. In this operationally critical role, the analyst monitors trading activity, identifies and escalates issues, and partners with cross-functional teams to ensure uninterrupted trading operations across both platforms. The role requires a motivated self-starter comfortable with non-traditional hours, blockchain-based trade infrastructure, and the evolving regulatory landscape for digital asset securities.

Responsibilities
Daily operations and support
Provide real-time trading operational support for NYSE Groups affiliated Digital ATS and Global OTC ATS.
Monitor trading activity, system performance, and order flow across both platforms
Execute daily checkout procedures and maintain accurate electronic logs of trading issues, disputes, and resolutions.
Assist participant firms with inquiries related to order types, trading functionality, and settlement status.
Support bust/cancel determinations, clearly erroneous execution (CEE) reviews, and error account escalations in coordination with compliance and legal teams.
Shift coverage
Coverage aligned with NYSE Groups affiliated Digital Asset ATS's extended trading hours. Specific schedule, including holiday coverage, to be confirmed based on team rotation.
Collaboration and communication
Partner with Technology, Product Management, and Compliance to onboard participants and resolve technical or operational issues.
Coordinate with compliance and outside counsel on regulatory matters, including trade reporting and ATS obligations.
Escalate production issues to System Operations and Engineering, with clear and timely communication to internal stakeholders.
Disseminate platform status updates and operational notices in a timely manner.
Support process documentation, post-incident reviews, and continuous operational improvement initiatives.
Develop deep working knowledge of NYSE Groups affiliated Digital Asset ATS platform architecture, Global OTC ATS workflows, and relevant FINRA/SEC regulatory requirements.

We are looking for an experienced, commercially driven sales professional to grow our presence across Asia-Pacific. This role offers significant ownership of the region, with a focus on developing new business, building strong customer and partner relationships, and driving long-term commercial growth.

What Youll Own:
Drive sales and business development across priority APAC markets.
Build a strong pipeline and own the full sales cycle, from opportunity development through negotiation, closing, and account expansion.
Develop long-term relationships with airports, government agencies, security authorities, and other key customers.
Identify and develop new markets, strategic accounts, and regional opportunities.
Build strong relationships with distributors, OEMs, integrators, and other regional partners.
Represent us at customer meetings, industry events, and conferences across APAC.
Provide market intelligence, competitive insights, and customer feedback to support business and product decisions.
Collaborate with Marketing, Customer Success, Product, and technical teams to support opportunities and successful execution.
Travel regularly across the region.

Were looking for a Senior Full-Stack Engineer to join our R&D team and help shape the product experience end-to-end. In this role, you will design and build features across our backend services and user-facing applications, collaborating closely with product, design, and other engineering teams. You will balance strong technical execution with ownership, craftsmanship, and a deep understanding of how customers interact with the product.
About the role:
Youll design and develop robust backend services that ingest, process, and correlate large-scale security and cloud data.
Youll build intuitive, performant web experiences using modern frontend technologies, helping customers explore complex data with clarity.
Youll collaborate with designers and product managers to translate ideas and workflows into thoughtful, scalable product features.
Youll architect cross-service integrations, data flows, and APIs to support both customer-facing and internal features.
Youll ensure frontend and backend components are secure, resilient, and optimized for high-scale production usage.
Youll participate in design reviews, cross-team technical discussions, and efforts to continuously improve engineering velocity.
As part of a fast-paced startup, youll have a direct impact on product direction and how customers use us to solve real-world security challenges.

Were looking for a Senior Backend Engineer to join our R&D team and lead the development of our core backend systems. You will design and scale the services that ingest, analyze, and correlate massive amounts of data from cloud environments. This work is central to our platform and directly impacts our real-time detection, insight generation, and customer experience.
About the role:
Youll design, build, and optimize backend services and microservices that operate at scale and power our core functionality.
Youll architect and implement data ingestion and processing pipelines capable of handling high-throughput, high-variance data.
Youll develop systems that detect anomalies, correlate contextual signals, and generate actionable insights for customers.
Youll drive architectural decisions, contribute to long-term system design, and own your services all the way to production.
Youll ensure the platform is resilient, secure, observable, and performant as usage grows.
Youll participate in cross-team design reviews, technical planning, and initiatives to advance engineering standards.
As a key contributor in a high-velocity startup environment, youll influence internal best practices and help shape product direction.

Were looking for a hands-on Senior Product Manager with cybersecurity experience and a strong technical foundation to own major product areas across our AppSec platform.
Youll lead high-impact initiatives end-to-end - from strategy and roadmapping through technical exploration, execution, customer validation, rollout, and iteration.
This role sits at the intersection of cybersecurity, software development, runtime environments, and AI. Youll work closely with engineering, UX, security research, and customer-facing teams to turn complex security challenges into simple, scalable products.
Were also looking for someone who is genuinely AI-native - someone who understands the evolving AI landscape and actively uses AI and agents to research, analyze, prototype, validate, and move faster.
Responsibilities
Own major product areas from strategy and discovery through delivery, adoption, and continuous improvement.
Define product vision, priorities, and multi-quarter roadmaps.
Develop a deep understanding of AppSec challenges, security workflows, development environments, and emerging threats.
Work directly with customers - from AppSec and engineering teams to CISOs - to discover problems, validate solutions, and gather ongoing feedback.
Partner with UX and engineering to turn complex technical concepts into intuitive product experiences.
Drive alignment across R&D, UX, Sales, CSM, Support, and Marketing.
Define KPIs and product analytics to measure outcomes and guide prioritization.
Analyze the cybersecurity and competitive landscape to identify emerging opportunities.
Create clear PRDs, specifications, and product documentation.
Use AI tools and agents throughout the product development process and explore opportunities for AI-powered and agentic product capabilities.
Serve as a product and domain expert and help strengthen product practices across the team.

We are seeking a System & DevOps Engineer to join our DevOps and IT team.

Responsibilities:
Continuously improve our infrastructure to be more secure, scalable, and robust.
Apply new technologies for internal and external services.
Design, build, and maintain CI/CD pipelines and IaC for our infrastructure.
Control and develop the monitoring and observability solutions.
Manage and maintain the companys IT infrastructure, including both Ubuntu and Windows workstations, servers, and networking equipment.
Provide technical support to the team, ensuring minimal disruption to daily operations.

We are looking for a Senior Product Manager to join our Agentic Search team, building the search and retrieval infrastructure that powers AI agents and LLM-based applications at scale.
This is a hands-on IC role with real ownership. You will take full end-to-end responsibility over a core product area, from defining strategy through shipping and iterating based on real usage data. You will work within a small PM team reporting to the Director of Product, alongside engineering, design, and go-to-market, shaping how AI agents discover, retrieve, and act on web information in real time.
The product serves both a developer-facing PLG motion and a growing enterprise customer base, so you will need to be equally comfortable digging into API design and search quality as you are running customer discovery calls and informing competitive positioning. We are looking for someone who can operate as a senior strategic partner, not just an executor, and who has the potential to grow into a principal-level PM over time.
Youre welcome to work hybrid from Tel Aviv, Israel

Were looking for a highly motivated and versatile Security Researcher who thrives on exploring cutting-edge technologies, analyzing security trends, and building innovative solutions to safeguard our customers. You are a natural problem solver, a fast learner, and passionate about staying ahead of the curve in cybersecurity.
About the role:
Evaluating Security Threats and Vulnerabilities
Evaluate and analyze emerging threats, vulnerabilities, and attack vectors to identify risks to applications and systems.
Work with users, partners, colleagues, and experts to understand security challenges, technology trends, competition, and industry developments.
Articulate security risk hypotheses and construct compelling cases for mitigation strategies.
Conducting Technological and Security Research
Analyze, research, and deep-dive into security technologies, tools, and products, both existing and emerging, to understand their potential impact.
Identify innovative ways to utilize these technologies to strengthen security measures and protect against user threats.
Developing Security Tools and Prototypes
Rapidly build prototypes, proof-of-concepts (POCs), and tools to test security hypotheses, demonstrate feasibility, and evaluate solutions.
Collaborate on creating internal tools for detecting vulnerabilities and improving application security posture.
Collaborating with R&D
Partner with product owners, engineers, and function leaders to integrate security measures and ensure alignment with company goals.
Lead multi-disciplinary teams and joint task forces to address critical security challenges and implement innovative solutions.
Communicating Security Insights
Clearly articulate security visions, risks, and mitigation strategies to stakeholders and leadership.
Evangelize security initiatives and share findings through internal documentation, external blogs, webinars, and industry conferences.

we are looking for a Senior Product Manager.
The hard part is deciding what good enough means. Perfect coverage, perfect freshness, and low cost cannot all be true at once, and the person in this seat is the one who has to make that call for each use case and defend it.
In your first year, we expect you to set a clear quality bar for our search products that the team builds against, have a real influence on where our index goes next, and bring us a point of view on where search infrastructure is heading.
This is a hands-on senior IC role with real ownership, reporting to the Director of Product. You will work day to day with our search engineering and research teams, with the evaluation team, and with customer success, who bring us quality feedback from real accounts every week. Our search engineers are deeply experienced in large-scale retrieval, and the product team is small, so you will argue your case directly with the people building it. That only works if you have built at this scale yourself.
Your responsibilities will include:
Set the quality bar and release criteria for search: what good means per use case, and what a change has to clear before it ships. Our evaluation team owns the measurement, and you work closely with them on what to measure and why.
Own the depth, latency, and cost tradeoffs across our search products, and make them explicit and defensible.
Shape the direction of our index: what it needs to cover, how fresh it needs to be, and what quality bar it has to meet.
Build a point of view on where search infrastructure is going as agents, rather than people, become the main consumer, and turn that into a roadmap.
Know how we compare to the alternatives customers evaluate, and drive the work that closes the gaps that matter.
Work with customer success and directly with customers to understand where our results fall short in real workflows, and turn that into quality priorities.
Partner with the data and vertical product owners on what our corpus needs to contain and how results should be shaped per industry.