לוח משרות דרושים מכירות

In this role, your responsibilities will Include, but wont be limited to:
Membership Engagement & Retention:

- Assume ownership and manage the relationship with key accounts within the building(s) you oversee.
- Ensure all accounts within your building(s) have an assigned point of contact.
- Resolve issues of complexity as escalated to you.
- Monitor the Medallia (member feedback) escalation process to ensure alerts are being properly addressed and the right solutions are found.
- Be accountable for Net Promoter Scores, overall member satisfaction and member retention.
- Review Net Promoter Scores and member satisfaction results regularly to set KPIs and implement building-specific plans.
- Lead building site tours for VIPs as needed.
- Review invoices of flagged accounts and submit corrections to the Billing team.

Building Operations and Management:

- Ensure quality and upkeep expectations are being adhered to.
- Hold the team accountable for general operational policies and standards, as well as financial efficiency.
- Escalate reoccurring issues as it relates to 3rd party vendors to appropriate teams for resolution.
- Be accountable for building-level Opex in partnership with the Operations team.
- Escalate, monitor and see through capital improvement and large customization projects in partnership with cross-functional teams.

As a Sales Lead you are integral to drive occupancy levels up and maximize financial occupancy, while elevating the member experience at your location. You will be in touch with your Portfolio Director on a daily basis to report on your deal pipeline and your progress toward your monthly and quarterly sales goals. You will report to your building (or multiple buildings) each day and will be responsible for ensuring we meet our occupancy and discount goals while maintaining our global standards, and make decisions accordingly as the on-site authority. You will work closely with your Community Manager and your Community Team to make sure we provide the best Member Experience while allowing our members to grow within our locations.
In addition, youll ensure we deliver on our targets for an uncompromised member experience by creating a welcoming environment for members and their guests.

In this role, your responsibilities will Include, but wont be limited to:
- Tour and sell space to new and existing members in one or more locations by articulating WeWorks value proposition.
- Identify the needs of prospective and existing members and recommend tailored solutions responsive to their needs.
- Research prospective members in your tour pipeline and develop tailored sales pitches to meet their needs, ensuring all follow-up and closing requirements are addressed.
- Refer prospective or existing members to other locations based on their specific needs in order to meet Territory sales targets.
- Develop and implement lead generation and sales conversion strategies to maintain 100% occupancy in collaboration with the Community Manager and Leasing Director..
- Train Community Associates and other Community Leads at your locations to give effective tours and sales pitches for those occasions when you are unavailable to tour.
- Prepare daily, weekly and monthly overviews of prospective members for rest of Community Team; share this information during Daily Stand Up and daily sales calls
- Assist with member engagement activities and operational projects as an integral part of the Community Team.