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we are seeking an experienced and highly motivated Support Engineer to join our dynamic Support team. As a Support Engineer, you will play a critical role in ensuring the success of our customers by providing technical support and delivering solutions to issues raised by customers. You will work closely with our customers, as well as collaborate with cross-functional teams to enhance the overall customer experience.
Responsibilities:
Customer Support:
Provide high-quality technical support to customers via various channels (email, chat, phone).
Troubleshoot and resolve issues promptly and effectively.
Collaborate with customers to understand their needs and provide tailored solutions.
Technical Expertise:
Develop and maintain in-depth knowledge of our to effectively troubleshoot and resolve customer issues.
Stay updated on product enhancements, new features, and industry best practices.
Problem Resolution:
Analyze and diagnose technical issues reported by customers and provide timely resolutions.
Escalate issues to the development team when necessary, providing detailed information for efficient problem resolution.
Document troubleshooting steps and solutions for internal and external knowledge bases.
Customer Advocacy:
Advocate for customer needs and collaborate with internal teams to address and prioritize product bugs and product improvements.
Continuous Improvement:

Contribute to the development of documentation to streamline support processes.

Join our world-class team of researchers and engineers in Tel Aviv, Israel, and play a pivotal role in architecting a more secure foundation for the enterprise browser landscape. This is not just a job; it's a chance to leave your mark on the future of security. Become a pioneer in shaping the core of our Chromium-based enterprise browser and push the boundaries of what's possible.
Your Impact
Lead the change - Own critical features from conception to deployment, shaping the core of our Chromium-based enterprise browser
Mastermind innovations - Solve difficult challenges, keeping our users experience smooth and secure
Empower your team - Mentor and guide fellow engineers, sharing your expertise and fostering a collaborative environment where brilliance thrives
Champion excellence - Set the bar high, driving continuous improvement in processes, tools, and the overall product
Join us and
Work alongside the best in the industry, pushing the boundaries of enterprise security in a collaborative and inspiring environment
Shape the future of a critical product, impacting millions of users and making a tangible difference in the cybersecurity landscape
Grow as a leader and innovator, with unparalleled opportunities to mentor, research, and shape the technical direction of our team.

We are seeking a Principal Windows Internals Engineer for our Tel Aviv R&D center. In this role, you will be a key member of the team that designs and develops the low-level Windows components for our revolutionary Cortex XDR endpoint security product, directly contributing to our mission of protecting our digital way of life from advanced cyberattacks.
Key Responsibilities
Contribute to the research and development of Windows drivers, services, and other system-level components.
Challenge the status quo by finding and implementing innovative solutions to counter sophisticated cyberattacks.
Proactively collaborate and exchange information with engineers, security researchers, and product managers to lead projects and initiatives.
Design, develop, and debug complex, high-performance, multi-threaded code in C++.
Conduct in-depth analysis of system internals and focus on the details to produce robust, high-quality security features.
Apply learning from security research and reverse engineering to simplify complex problems and develop practical solutions.

In this role, you will be the architect of our "security brain." You will write the low-level code that observes what is happening (eBPF/Golang) and build the AI models that understand, diagnose, and prevent issues (LLMs/Python).
Key Responsibilities
1. The "Eyes": eBPF Development & Systems Engineering
Lead the Cimon Agent: Spearhead the active development of our high-performance eBPF agent "Cimon" using Golang and C.
Kernel-Level Innovation: Design and implement eBPF programs for deep observability, runtime security, and container monitoring.
Performance Obsession: Write beautiful, highly efficient code that runs in the Linux kernel with minimal overhead.
Community Leadership: Actively participate in the eBPF and open-source communities, contributing code and presenting technical deep dives at conferences.
2. The "Brain": AI Innovation & Security Research
AI-Driven Security Solutions: Architect and prototype models for:
Automated Exploitability: Checking SAST/SCA findings for validity.
AI Remediation: Automatically fixing Dockerfile misconfigurations and generating patches.
Model Detection: Identifying AI models embedded within codebases.
Benchmarking & Rigor: Design evaluation frameworks to measure model accuracy, false positives, and robustness in security contexts.
Prompt Engineering: Shape prompt strategies and workflows to translate real-world security challenges into actionable AI logic.
3. The Intersection: Collaboration & Evangelism
Cross-Functional Leadership: Serve as the technical link between the AI development team and the core security engineering team.
Thought Leadership: Author whitepapers, technical blogs, and deliver talks on the cutting edge of "AI for Systems Security."
Mentorship: Guide engineers on best practices for both low-level systems design and AI integration.
Why This Role?
No Context Switching Cost: You won't just be researching; you will be building the tools you research. You control the data collection (eBPF) and the analysis (AI).
Deep Tech Focus: This isn't a wrapper-API role. You will be dealing with kernel bypasses, memory safety, and LLM hallucinations all in the same week.
Impact: Your work will directly power the next generation of automated security remediation.

The ASPM group is pioneering a new era of Application Security. By blending rapid innovation with real-world customer insights, we are building a transformative platform designed to obsolete legacy challenges and redefine the AppSec standard.
Join the ASPM group as a Senior Backend Developer where youll have a direct hand in shaping our technical roadmap. Were deep in the GCP/K8s/TypeScript ecosystem, building a security product that actually solves field problems. We need someone who is passionate about clean, cloud-native architecture and ready to lead technical initiatives.
Key Responsibilities
Be a key contributor to designing and building our cloud-native platform that secures the modern software development ecosystem, focusing on application security posture (ASPM).
Own complex backend features from concept to production, directly shaping the core infrastructure and services of this critical security offering.
Partner with product managers, architects, and engineers to deliver impactful, high-quality security solutions to our customers.
Continuously evaluate and adopt new tools and technologies to improve development velocity and enhance the capabilities of our product.
Be an advocate for clean code, scalable architecture, and strong engineering practices.

The Cortex Cloud Data Security Posture Management (DSPM) product is responsible for helping customers understand what data they own, how that data is being used, and how to protect their most sensitive data from cyber attacks and compliance breaches. Data is always the target for attackers and is also one of the most important assets an organization owns today. Helping an organization understand their data footprint and security drives priority and helps impact the entire security program.
We are looking for a Senior Product Manager who can help us design, build and ship industry defining products to help cloud security and data security teams protect their organization's most valuable assets.
Your Impact
Build and launch enterprise class products throughout the entire product lifecycle - collect customers feedback and hear their need, prioritize features and trade offs, write the product requirements and work closely with engineering group to deliver the roadmap
Lead core pillars within Cortex cloud DSPM and grow them to new horizons by bringing innovative and disruptive approaches, and ensure that they can be effectively launched
Working effectively with all areas of the organization in a global company, from engineering to sales
Understand cloud and data security practitioners, often being able to directly relate to and understand use cases
Work closely with our customer success, marketing and sales teams on supporting existing customers, identifying common user problems and taking the solutions you define to market.

Required Software Engineer, Filesystem
About The Position:
We are architecting a new approach to the enterprise data stack built for the AI era. The Data Platform sets the standard for AI infrastructure with a cloud and AI-native software solution that can be deployed anywhere. It transforms legacy data silos into data pipelines that make GPUs, AI, and other performance-intensive workloads run faster, work more efficiently, and consume less energy.
We are pre-IPO, growth-stage company on a hyper-growth trajectory. Weve raised $375M in capital with dozens of world-class venture capital and strategic investors. We help the worlds most innovative enterprises and research organizations, including 12 Fortune 50, reach discoveries, insights, and outcomes faster and more sustainably. Were passionate about helping our customers overcome complex data challenges to accelerate their innovation and help grow their businesses. We invite you to join us on this exciting journey if you share our passion.
As a Software Engineer, youll:
Be a key part of our Filesystem product area, dedicated to enhancing the quality, robustness, and performance of the core features of our large scale storage solution. Youll be working closely with highly experienced developers to develop and expand the capabilities of our storage solution, with emphasis on quality and high performance.
Key Responsibilities:
Assist in the development and enhancement of distributed file system components to support data management features such as snapshots, replication, and tiering.
Work closely with senior developers, assisting them on projects while gaining insights and understanding of complex tasks and workflows.
Have a strong focus on quality with emphasis on designing and implementing unit tests.
Contribute to performance optimization efforts by learning to identify bottlenecks and implementing effective solutions.
Engage in ongoing learning to enhance the productivity, reliability, and maintainability of software solutions.
Collaborate on the design, architecture, and implementation of next-generation storage architecture.

At our company, we are on a mission to bring peace of mind to businesses by helping them deliver safe code faster. Trusted by security teams worldwide, we have a proven track record of success and a culture that values world-class talent. Our platform combines state-of-the-art technology with cutting-edge design to provide seamless and secure experiences for our users. We are growing rapidly and looking for passionate, talented individuals to join our dynamic team.
As a Backend Developer, you will be involved in all stages of production from architecture, designing, coding, deploying and maintaining.
End-to-end development
Contribute to technological and architectural decisions
Work collaboratively with professional developers, Designers, and Product Managers to deliver a high-quality product.
We are using: .net core C#, mongodb, redis, kafka, rds-postgres, kubernetes, graph-db Arango DB, python (our cli), fully CI/CD, terraform, docker

We are seeking a Principal Product Manager for our Cortex Cloud Identity Security team. In this role, you will design, build, and ship industry-defining products that help customers manage identity and access in their multi-cloud and SaaS environments. You will be instrumental in eliminating risks from excessive permissions and protecting organizations from identity-based attacks, the most exploited vector in the cloud.
Key Responsibilities
Manage the entire product lifecycle from customer feedback collection and feature prioritization to writing product requirements and delivering the roadmap with engineering.
Lead and expand core pillars within Cortex Cloud Identity Security by introducing innovative and disruptive approaches.
Proactively collaborate with cross-functional teams including engineering, sales, marketing, and customer success to ensure product alignment and successful launches.
Develop a deep understanding of cloud and identity security practitioners' needs and use cases to guide product strategy.
Define and execute go-to-market strategies by working closely with marketing and sales teams to effectively launch new features and solutions.
Support existing customers by identifying common user problems and ensuring the solutions you define meet their needs.

required Senior Product Manager - DSPM (Cortex Cloud ).