Power the Future with Us! We're a global leader in smart energy technology, with over 3,000 employees, offices in 30 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery Storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond. With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. We offer amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work. We're looking for a Field Service Engineer to join our Israel Field Service team. This is a dynamic, customer-facing role that combines hands-on technical work, problem-solving, and direct interaction with customers across Israel. If you're passionate about technology, enjoy working in the field, and thrive in a fast-paced environment, we'd love to hear from you. What You'll Do:
* Provide on-site and remote Technical Support for our products and systems installed throughout Israel.
* Diagnose, troubleshoot, and resolve electrical, hardware, software, and communication issues involving inverters, power optimizers, batteries, EV chargers, and energy management solutions.
* Perform testing, system diagnostics, repairs, and equipment replacement as required.
* Document service activities, case updates, and resolutions using the CRM system.
* Collaborate closely with Technical Support, Logistics, and other internal teams to ensure timely and effective customer service.
* Deliver a professional, high-quality Customer Experience while representing us in the field.
* Travel regularly to customer sites across Israel.
Country:
Israel
City:
Herzliya
Requirements: * Technician or Practical Engineer qualification in Electrical Engineering (or a related field).
* Valid Israeli Electrician License.
* Minimum of 3 years of experience as a Field Service Engineer or in a similar technical field service role.
* Valid Israeli driver's license.
* Strong troubleshooting and diagnostic skills in electrical and electromechanical systems.
* Customer-oriented mindset with excellent interpersonal and communication skills.
* High level of spoken and written Hebrew and English.
* Ability to work independently, prioritize tasks, and manage multiple service calls.
* Willingness to travel extensively across Israel and work extended hours when required.
Why Join us?
* Be part of a global leader driving the renewable energy revolution.
* Work with cutting-edge technologies in solar, energy Storage, EV charging, and smart energy management.
* Join a collaborative, innovative, and supportive team.
* Enjoy opportunities for professional growth and continuous learning.
* Make a real impact by helping customers transition to clean energy solutions every day. We recognize our talented and diverse workforce as a key competitive advantage. Our business success is a reflection of the quality and skill of our people. We are committed to seeking out and retaining the finest human talent to ensure top business growth and performance.
This position is open to all candidates.