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Our Customer Experience team is looking for an experienced & driven CX Technical Project Manager. This position will report to the VP of Customer Experience.
What Youll Do:
Own, manage, and optimize the CX tech stack, tools, and platforms.
Build, improve, and maintain CX workflows, processes, and SOPs.
Monitor operational backlogs, bugs, and ongoing technical tasks.
Design and implement tools to improve CX speed, quality, and efficiency.
Maintain dashboards, reports, and performance analytics to support business decisions.
Lead A/B testing initiatives across all support channels and deliver insights to leadership.
Manage onboarding/offboarding of CX systems and ensure smooth platform operations.
Handle DSR processes, vendor invoices, and operational tracking.
Analyze CX performance, forecasting, and interaction volumes across channels.
Maintain IVR systems and support global support-site operations.
Collaborate with Product and leadership teams on CX roadmap initiatives.
Continuously identify and remove operational bottlenecks to improve customer experience.
Role located in Ramat HaChayal, Tel Aviv.

We are currently seeking a Public Sector Tenders Manager.
The role includes:
End-to-end management and leadership of public sector tenders and proposals, from opportunity identification through submission
Management, mentoring, and professional development of a team of tenders and proposals specialists
Responsibility for identifying, screening, and prioritizing potential tenders in alignment with the firms strategic objectives
Leading the drafting and development of high-quality proposal documents, ensuring accuracy, consistency, and adherence to tight deadlines
Defining bid strategies and shaping competitive, value-driven proposals tailored to client needs
Ongoing collaboration with partners, senior managers, and various advisory practices across the firm
Providing professional guidance and support to advisory teams in all public sector client engagements.

Our growing Data department is looking for a CRM and Retention Data Analyst.
We are looking for a highly motivated individual who is sharp, autodidactic, and collaborative.
You will deep dive into data, analyze patterns, identify trends, define, and develop KPIs and other measurement tools. Provide insights into the performance of our retention team.
Responsibilities:
Support of ongoing analytical needs of the CRM and Retention team
Analyze effectiveness and performance across multiple channels (Emails, SMS, Push, etc), providing actionable insight for data-led optimization
Translate business questions into data analyses and clear insights
Identify trends, opportunities, and areas for improvement, and provide data-driven recommendations
Design, analyze, and evaluate tests and experiments
Work with large and complex datasets to support strategic and operational decisions
Combine data from multiple sources to create a complete view of user behavior
Build and maintain reporting and dashboards using SQL and BI tools
Partner with cross-functional teams to ensure data is used effectively in decision-making
The position is in Ramat HaHayal, Tel Aviv.

Join a leading company in embedded motion control, developing motion controllers and servo drives for industrial automation and robotics. We are looking for a talented Real-Time Embedded Software Engineer to join our Drive Team. You will develop new products, maintain existing ones, and contribute to the architecture of new features, working closely with hardware and algorithmic design teams.
Key Responsibilities:
Develop new products and sustain existing embedded software.
Design concepts and architecture for new product features.
Collaborate closely with R&D hardware and algorithmic design teams.

We are looking for a high-energy, results-driven Partnerships & Affiliate Manager to lead our expansion in the US market. You will be responsible for identifying, recruiting, and managing high-value affiliate partners, influencers, and strategic brand collaborations.
The ideal candidate is a savvy negotiator with a "sales-first" mindset who understands the nuances of the American consumer landscape and knows how to scale a performance-based program.
Key Responsibilities:
Strategy & Growth: Develop and execute an aggressive affiliate marketing strategy to drive high-volume traffic and ROI-positive conversions.
Partner Recruitment: Proactively scout, vet, and onboard new affiliates, including large-scale publishers, niche bloggers, and loyalty/coupon sites.
Relationship Management: Maintain and optimize relationships with existing partners to ensure we remain their top-performing brand.
Campaign Optimization: Analyze performance data daily to optimize commissions, creative assets, and conversion rates.
Negotiation: Negotiate commercial terms and "flat fee" placements to secure premium visibility on partner sites.
Market Alignment: Ensure all messaging and offers resonate with the US market trends and seasonal shopping behaviors.

The Strategy & Business Analytics team is seeking a highly analytical, business-driven Business Analyst to play a key role in driving the companys growth and profitability. This role is central to analyzing, owning, and optimizing end-to-end business processes that directly impact the companys economic performance and P&L.
The Business Analyst will lead strategic and tactical initiatives across the organization, translating complex data into actionable insights and measurable business outcomes. This role requires strong ownership, independent execution, and close collaboration with cross-functional stakeholders.
Key Responsibilities:
Own and lead end-to-end analytical projects tied to core business processes, with direct impact on revenue growth, cost efficiency, and profitability.
Analyze business performance across products, channels, and customer segments, and translate insights into clear recommendations for strategic and tactical decision-making.
Build, maintain, and continuously improve reports, dashboards, and KPIs to support business monitoring and executive decision-making.
Partner with stakeholders across Strategy, Marketing, Product, Operations, and Finance to drive execution and ensure alignment with business objectives.
Conduct deep customer analysis, including segmentation, lifetime value, profitability, behavioral trends, and cohort analysis.
Work with large, complex datasets and develop scalable analytical tools to streamline processes and improve operational efficiency.
Deliver ad-hoc analyses under tight timelines to support fast-paced business decisions.
Ideal Candidate Profile:
A proactive, hands-on business analyst who takes full ownership of initiatives from problem definition through execution and measurable impact.
Strong commercial mindset with the ability to connect data insights to P&L drivers, growth levers, and profitability optimization.
Comfortable operating independently in a fast-growing, dynamic environment, while influencing stakeholders without formal authority.
Highly analytical, detail-oriented, and driven by turning data into clear actions and results.

We are looking for a Customer Experience Junior Associate
to join our team.
The Customer Experience Junior Associate responsibilities include online order processing and VIP order fulfillment. This role is key in ensuring employees receive their eyewear efficiently while maintaining a great customer experience.
Your Day-to-Day:
Glasses orders processing (online and employees): Overseeing the production process for online and VIP orders, handling any production issues, and regular glasses orders processing.
Handling social media escalations related to production and delays.
Employee Orders Management: Handling employee eyewear orders, verifying details, and ensuring timely fulfillment.
Employee Support: Assisting employees with order inquiries, adjustments, and troubleshooting any issues.
Coordination & Communication: Collaborating with internal teams (labs, logistics, and customer experience) to ensure seamless order flow.
Process Improvement & Problem-Solving: Continuously seeking ways to enhance efficiency by thinking outside the box, identifying bottlenecks, and proactively troubleshooting potential issues that may arise in order processing, fulfillment, or communication.
Role located in Ramat HaChayal, Tel Aviv.

The Product Analyst position directly affects the companys product decisions. Our growing Data department is looking for a highly motivated team player who is proactive, a problem solver, and a storyteller. You will play a key role in analyzing patterns, identifying trends, and providing insights that directly influence our product strategy and roadmap.
Responsibilities
Act as the analytics partner for product managers from ideation through discovery, research, planning and analyzing A/B tests.
Analyze large and complex data sets using SQL and statistical methods to provide actionable recommendations for improvements.
Manage a full data collection life cycle - define, collect and process data.
Conduct deep-dive analysis of new features and A/B tests to validate hypotheses, monitor KPIs, and measure success.
Build robust, self-served dashboards, reports, and alerting to enable data-driven decisions across the team.
Conduct opportunity sizing and impact assessments to ensure the team focuses on the most meaningful features and initiatives.
Promote new tools and methods to make data-driven decisions.
Work closely with R&D to achieve data-related goals.
Share and present insights and data stories to a diverse set of stakeholders, including management.
Role located in Ramat HaChayal, Tel Aviv.

A leading cybersecurity startup, is looking for a Senior Backend Engineer to join its growing R&D team. In this role, you will design and build scalable, high-performance backend services for the next generation of the company's security platform, aligning technical solutions with business needs. The stack includes Java, Go, and React, and transitioning to a SaaS, multi-tenant Micro-services architecture.
Responsibilities:
Design and develop scalable, high-performance backend services using Java and Go
Build and evolve a multi-tenant, cloud-native architecture
Work closely with Product, Frontend, Backend, and QA teams
Contribute to architectural decisions, performance goals, and engineering best practices
Mentor team members and collaborate in a fast-paced, innovative environment

Were looking for an IT Technician to join our team, learn new things, take ownership of existing systems, and provide service to our employees.
What youll do:
Provide best-in-class support to our employees in HQ Tel Aviv Office.
Ongoing maintenance, troubleshooting, and response to relevant technical issues in company facilities.
Immediate support employees from home through remote takeover and training.
Configure and maintain all technical equipment, including computers, printers, switches, phones, conference rooms, TVs, and back-office systems.
Assistance in inventory monitoring, planning, and execution.
Position located in Ramat HaChayal, Tel Aviv.