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We're looking for a Customer Success Manager to support and manage customer relationships. Youll help customers get the most out of OneAIs platform, keep an eye on their KPIs, and work with them to solve problems or explore new use cases. Internally, youll share what youre hearing with the Product, Research, and Management teams so we can keep improving.

This role is hands-on, and were looking for someone whos comfortable with a mix of customer-facing and internal work, and who enjoys helping others succeed.

What Youll Do:
Build and maintain working relationships with assigned customers
Support onboarding and integration of OneAIs platform.
Track customer KPIs and help make sure goals are on track.
Learn about customer use cases and help them get the most out of the product.
Spot issues early and work with the team to resolve them.
Share feedback with internal teams to guide product and process updates.
Look for natural opportunities to expand usage or improve value for customers.

Location: Remote / Herzelia / Hybrid.
Employment Type: Full-time (open to flexible arrangements if required).

We are looking for a Service Sale Representative.
A Services Sales Representative is responsible for generating and closing sales by providing exceptional customer service.
This role requires a deep understanding of our company's products and services, strong communication skills, and the ability to build lasting relationships with clients. The ideal candidate will be a motivated self-starter with a passion for helping others.
Key Responsibilities:
Prospecting and lead generation: Identifying potential clients through various channels, existing clients , personal networking.
Needs assessment: Conducting thorough needs assessments to understand clients' unique requirements and pain points.
Solution selling: Developing and presenting tailored solutions that address clients' specific needs.
Relationship building: Building and maintaining strong relationships with clients to foster trust and loyalty.
Sales cycle management: Managing the entire sales cycle from initial contact to closing the deal.
Customer satisfaction: Ensuring high levels of customer satisfaction by providing exceptional service throughout the sales process and beyond.
Sales reporting: Tracking sales activities and performance metrics, and providing regular reports to management.
Collaboration: Work collaboratively with cross-functional teams, including technical experts, marketing, and customer support, to deliver a seamless customer experience throughout the sales process.
* The incentive program will be launched after six months

We are looking for a Customer Success.
As a Customer Success Manage, you will play a pivotal role in ensuring the successful implementation of our product at our valued customers businesses while driving user adoption and expanding our customer base.
Responsibilities:
Onboarding and Integration: Guide new customers through a seamless onboarding process, assisting with the integration and setup of smart accounting system within their organization.
Provide proactive and responsive support to address customer inquiries, troubleshoot issues, and offer tailored solutions to meet their unique needs effectively.
Develop strong and trusted relationships with customers, acting as their advocate within and understanding their business objectives to maximize the value they derive from our product.
Develop and execute strategies to increase the adoption rate of our product among end-users within the customer's organization. Conduct product training sessions and workshops to empower users and ensure optimal usage.
Collaborate with the sales team to identify opportunities for upselling and cross selling our product features to existing customers, resulting in enhanced customer satisfaction and revenue growth.
Gather valuable feedback from customers, and work closely with the product development team to communicate insights and contribute to ongoing product enhancements and improvements.
Continuously monitor and analyze key performance indicators related to customer success and product adoption. Generate periodic reports to track progress and identify areas for improvement.