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Artlist is a leading creative technology company on a mission to empower creators and brands to bring their vision to life with video. Offering cutting-edge AI tools and models for image, video, and voiceover creation, alongside high-quality creative assets and powerful editing tools, Artlist enables creators to stay on trend, and achieve their creative goals. Trusted by over 30 million creators worldwide and top brands including Google, Amazon, Microsoft, and Versace, Artlist provides a seamless, subscription-based platform with a global license, giving creators everything they need to produce professional video content efficiently. For more information, visit artlist.io As a Growth Product Analyst at Artlist, you will sit at the intersection of Performance Marketing and Product. Your mission is to maximize acquisition and optimize the post-landing user journey. Serving as a key data partner for our Growth Product Squads, you will analyze how incoming traffic interacts with the platform, from landing pages to promotions. You will also act as the primary point of contact for performance fluctuations, bridging the gap between marketing campaigns and internal product funnels. What You’ll Do
* Product Funnel & Visitor Analysis: Analyze user behavior from the moment traffic lands on the platform. Understand navigation patterns and how users interact with site elements and promotions to drive conversion.
* Performance Triage & Insights: Act as the first line of defense for Performance Marketing and Business Analytics when acquisition or conversion shifts occur. Perform root-cause analysis to identify product friction and route deep-dives to relevant teams when necessary.
* Growth & Acquisition Partner: Partner closely with Product Managers and developers to drive initiatives around landing page optimization, pricing displays, and the self-serve product experience.
* Cross-Functional Collaboration: Collaborate with Business Analytics and Performance Marketing to align on traffic quality and campaign performance. Work with Product Marketing (PMM) to execute and measure in-product promotions.

We are seeking a strategic, data-driven Senior Customer Support Operations Manager to lead operational performance and strategic planning for our global support organization. In this role, you will be the "Command Center" for our operations, responsible for ensuring our 24/7 global engine—spanning BPO and In-house teams—runs at maximum efficiency. Your leadership will directly impact our ability to meet SLAs and leverage technology to optimize our workforce.

What am I going to do?:
What am I going to do?
* Leadership & Real-Time Strategy: Directly manage and mentor the Shift Managers and WFM functions to ensure 24/7 operational excellence and execution quality.
* Global WFM & Forecasting: Own the global staffing model, capacity planning, and forecasting for both BPOand In-house teams to meet SLAs while maintaining budget efficiency.
* Operational Performance & Strategy: Analyze high-level support data (SLA, AHT, Cost per ticket) to identify trends, bottlenecks, and strategic opportunities for improvement.
* BPO Performance Management: Serve as the operational focal point for our BPO partners, ensuring they meet staffing commitments, discipline, and performance targets.
* AI & Efficiency Roadmap: Zendesk Admin for CS and Partner with leadership to define operational priorities and decide where to implement automation and AI based on volume trends and data insights. Incident Management: Act as the final operational point of contact during high-impact events, outages, or critical escalations, leading the mitigation process.

Equal opportunities:
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace, from our community to our product. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or special needs.

We are seeking for an IT Project Manager. A leading financial services organization is looking for an experienced IT Project Manager to lead cross-functional technology initiatives from planning through production deployment.
Responsibilities
* Lead end-to-end IT projects involving multiple technology teams and business stakeholders
* Manage project scope, timelines, milestones, risks, dependencies, budgets, and vendors
* Prepare and present project status reports to senior management
* Coordinate activities across business and technical teams in a matrix environment
* Utilize AI tools to optimize project management processes, data analysis, and decision-making